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Smartsheet
Streamlined Work Management Solution
4.4
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Smartsheet Reviews & Product Details

Smartsheet Overview
What is Smartsheet?

Priding itself as the trusted work management platform of over 90% of Fortune 100 companies, Smartsheet is a modern work management software that enables businesses to manage projects, automate processes and workflows, and scale up to enterprise-level portfolios and programs. It offers a robust set of views, dashboards, reports, and workflows to track and capture project plans, schedules, and resources. Smartsheet easily integrates with a number of third-party apps and software to allow teams to integrate the platform into their current way of working. Enterprise-grade, it’s one of the most secure work management software in the marketplace, giving managers and IT teams visibility and granular control over data and access.

Company Smartsheet Inc.
Year founded 2006
Company size 1001-5000 employees
Headquarters Bellevue, Washington, United States
Social Media
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Smartsheet Categories on Findstack
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What Smartsheet is best for?
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What are the pros and cons of Smartsheet?
Smartsheet Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Smartsheet Pros and Cons
Pros
  • Data-driven automation for more efficient workflows
  • Easily customizable platform
  • A highly visual solution makes task tracking easier
  • Critical task management features help drive productivity at scale
  • Reliable automation of critical business processes for team and projects
Cons
  • No time tracking feature
  • Doesn’t offer an auto-save option
  • Limited calendar view
  • No time tracking feature
Smartsheet Awards
Findstack 2024 General Badge
Smartsheet Features
Agile Methodologies Support
Budget Management
Calendar Integration
Client Portal
Collaboration Tools
Customizable Dashboards
Dependency Tracking
Document Management
File Sharing
Gantt Charts
Integration with Third-Party Apps
Issue Tracking
Kanban Boards
Milestone Tracking
Mobile Access
Notifications and Alerts
Portfolio Management
Progress Tracking
Project Planning
Project Templates
Real-Time Updates
Reporting and Analytics
Resource Management
Risk Management
Role-Based Access Control
Sprints Management
Task Management
Team Communication
Time Tracking
Workflow Automation
Smartsheet Media
Smartsheet video thumbnail
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Smartsheet Screenshots
Smartsheet screenshot 1
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 13, 2025
Smartsheet Logo
14,385 Smartsheet Reviews
4.4 out of 5
Enterprise (> 1000 emp.)
Feb 09, 2024
 Source
Overall Rating:
5.0
DJ
Deepak J.
Founder
Share
"Impactful Tool for data tracking and project management"
What do you like best about Smartsheet?

Ease of Implementation, ease of use and high prmpt

What do you dislike about Smartsheet?

Limites lines accept and controlled formulae

What problems is Smartsheet solving and how is that benefiting you?

its a great tool to operate in project management

Mid Market (51-1000 emp.)
Feb 08, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"It was awesome when Inwas using it."
What do you like best about Smartsheet?

Very well designed product. All data analytics tools are there in the platform

What do you dislike about Smartsheet?

UI is good Features are great Data management feature is also good

What problems is Smartsheet solving and how is that benefiting you?

Data management

Small Business (50 or fewer emp.)
Feb 08, 2024
 Source
Overall Rating:
5.0
Anumeet K. avatar
Anumeet K.
Deputy General Manager Global Rights & Royalties
Share
"Impressive project management tool"
What do you like best about Smartsheet?

Beautiful tool, wonderful project management

What do you dislike about Smartsheet?

Cumbersome formulae application. Its not easy to apply formulae

What problems is Smartsheet solving and how is that benefiting you?

Project and Task Management. It saves me nnumber of man hours using the report builder feature

Enterprise (> 1000 emp.)
Feb 08, 2024
 Source
Overall Rating:
5.0
RB
Ramesh B.
Education Management
Share
"Ease of creating Dashborad"
What do you like best about Smartsheet?

Automation, ease of use, ease of impletmentation, customer support

What do you dislike about Smartsheet?

Pivot is not avaliable, Dashborad,Formula not user friendly

What problems is Smartsheet solving and how is that benefiting you?

Smart sheet is every useful tracking Project management & task Management. Team Collaboration

Enterprise (> 1000 emp.)
Feb 08, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Smartsheet = Versatile Tool"
What do you like best about Smartsheet?

Smartsheet's design allows for using it in many ways, which makes it a frequently used software in our environment. It is easy to use and develop for a wide variety of projects. The support is fantastic.

What do you dislike about Smartsheet?

I would like to have the ability to work with times in the sheets. This functionality is lacking now and hopefully will be addressed in the future.

What problems is Smartsheet solving and how is that benefiting you?

Smartsheet has allowed us to build a job tracking tool and dashboard that makes it easy to input, track, and report on jobs as they are opened and closed.

Small Business (50 or fewer emp.)
Feb 08, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Awesome"
What do you like best about Smartsheet?

Its data management feature that allows clients to use my data

What do you dislike about Smartsheet?

Its liecnse fee and limit of users under business license.

What problems is Smartsheet solving and how is that benefiting you?

Client data management and communication

Enterprise (> 1000 emp.)
Feb 08, 2024
 Source
Overall Rating:
5.0
Gurudev S. avatar
Gurudev S.
Customer Support Specialist
Share
"Ease in operations"
What do you like best about Smartsheet?

I love that it helps me in keeping track of my project tasks and deadlines. Also its an effective tool to represent the numerical figures in a graphical manner. I can easily plan my resiurces with help of this.

What do you dislike about Smartsheet?

I wish if we could also get the flowchart feature in this tool

What problems is Smartsheet solving and how is that benefiting you?

Overall, Smartsheet enabls me to collaborate the data more effectively. It has user friendly interface, great features like graphs etc make it a great tool to enhance productivity of me and my team.

Enterprise (> 1000 emp.)
Feb 08, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Well organized and user friendly"
What do you like best about Smartsheet?

The way we can list down all our task and create an hierarchical structure out of it to maintain our to dos is awesome

What do you dislike about Smartsheet?

Individual commenting on the cell is not available

What problems is Smartsheet solving and how is that benefiting you?

We are able to list down the end to end project delivery scenarios and maintain them by dates and hierarchies which are helping us clear our to do charters

Enterprise (> 1000 emp.)
Feb 08, 2024
 Source
Overall Rating:
5.0
ST
Shikha T.
Founder
Share
"It is user-friendly tool for organizing work. We can use formulas. It helps to maintain data easily."
What do you like best about Smartsheet?

The best thing about SmartSheet is it's easy to use and helps teams work together smoothly. It is also good for tracking tasks and sharing updates with everyone.

What do you dislike about Smartsheet?

Smartsheet can be a little challenging to understand for some people. And not have the latest features found in other tools. Sometimes, it might hang when handling heavy data.

What problems is Smartsheet solving and how is that benefiting you?

Smartsheet helps us to keep our work organized and make it easy for everyone to work together.

Enterprise (> 1000 emp.)
Feb 08, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Enhanced Data Tracking & Presentation Experience"
What do you like best about Smartsheet?

The Dashboards! They are simply the best thing about smartsheets. They make the data visually appealing. The ease with which you can convert your smartsheets data into pie charts and diagrams is commendable. Data keeps on updating when it is formula driven making sure that the data available in the dashboard is up to date and giving an accurate picture.

What do you dislike about Smartsheet?

Some of the functionalities that google sheets had.

What problems is Smartsheet solving and how is that benefiting you?

Data Tracking & Presentation A broader picture is available to the top management for quick review

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