Smartsheet Reviews & Product Details

The way we can list down all our task and create an hierarchical structure out of it to maintain our to dos is awesome

Individual commenting on the cell is not available

We are able to list down the end to end project delivery scenarios and maintain them by dates and hierarchies which are helping us clear our to do charters

The Dashboards! They are simply the best thing about smartsheets. They make the data visually appealing. The ease with which you can convert your smartsheets data into pie charts and diagrams is commendable. Data keeps on updating when it is formula driven making sure that the data available in the dashboard is up to date and giving an accurate picture.

Some of the functionalities that google sheets had.

Data Tracking & Presentation A broader picture is available to the top management for quick review

Smartsheet's design allows for using it in many ways, which makes it a frequently used software in our environment. It is easy to use and develop for a wide variety of projects. The support is fantastic.

I would like to have the ability to work with times in the sheets. This functionality is lacking now and hopefully will be addressed in the future.

Smartsheet has allowed us to build a job tracking tool and dashboard that makes it easy to input, track, and report on jobs as they are opened and closed.

Very well designed product. All data analytics tools are there in the platform

UI is good Features are great Data management feature is also good

Data management

Its data management feature that allows clients to use my data

Its liecnse fee and limit of users under business license.

Client data management and communication

UI is awesome. Functionalities are also great

License fee is too much and aometimes it is pain.

Workflow management

From storing the files to presenting the data via dashboard you can do anything with smartsheet

Lags in switching to different sheets while working for long hours

Better managing of data

I think it's easy to use and great for project management which is what I do in my role. I like that templates are provided and that you can share your sheets across the company.

Sometimes it feels like some of the features are limited when compared to Excel.

I think it's keeping me on track with all my tasks and notifies me when tasks aren't completed by the deadline.

I love that Smartsheet has so many features. It's like the best of Excel and MS Project combined and then taken to the next level.

Sometimes shared sheets are buggy when too many of us are in that sheet at the same time.

Smartsheet does a great job as a tool for my projects with features like checkmarks, comments, reminders, cell linking, and more.

The aesthetic of it, it is visually kind on the eye with all different layouts and colour options while also presenting data in a sufficient way.

That you can not create indents in forms.

Organising assets and who is in charge of each one, able to track and make comments. Able to send off a form to someone for them to fill out, saving time having to chase people and manually enter the information

Smartsheet helped us create an effective intake form to kick off our team's process in a consistent way, while meeting internal SLAs and providing a more strategic launch to each new project.

Formulas aren't intuitive (wish they aligned with Excel for exports); help desk is difficult to schedule time with.

Before Smartsheet, our team didn't have an intake process. As such, there was no transparency into what each person was working on at any given time, nor any standards to determine levels/type of support.

Intuitive design for auotmating tedious tasks and ensuring data integrity across documents

Would like more granular user access levels to manage who can do what in each file.

Cross functional collaboration for project management

The platform is adaptable and can be developed and used in many differing situations which is great. I created assets that can manage different business functions, or I have downloaded pre built templates. I have always found more than one way of using Smartsheet to overcome a situation presented to me. The product usage continues to grow in the organisation.

Updates and improvements are sometime slower than expected but they do eventually appear. Smartsheet do consider feedback for improvements but sometimes don’t act on them as quickly as I would like, but the more feedback they obtain the bigger the likelihood they make improvements.

Annual leave Management Contract Management Quality Management including audit Staff Onboarding Meeting management Action log management Cost Improvement management Customer feedback Service Improvements Project/Portfolio Management Service level agreements with 3rd parties

There is a lot to like about Smartsheet. I like that I can make changes easy to a timeline, which happens alot. Dragging associalted elements along in time / extending the duration. I like to work in gant, but some clients prefer calander so being able to instanly convert the view is a great feature.

Probably when it comes to exporting the sheet, it can be hard to format in an easy to view way.

Easily creating and changing scheudles.

I like that I can create multiple ways of tracking project work.

For some of my co-workers, it looks like a spreadsheet and they struggle to engage with it.

For larger projects, I'm able to quickly check if we're on target to hit deadlines or cause issues with dependencies. I can comment on work progress and connect with whoever owns a task. I also created a Kanban board in Smartsheet to update my supervisors on my workload and prioritized tasks, since they're visual learners.

Its easy to use and is an easy link between clients and contractors

I have had no dislikes with the smartsheet i use

Our client list the works they want us to complete and we can send back any updates

It's good that SSO is supported so I can use my Microsoft account and not another password to remember and is secured with MFA. Once logged in it's easy to create and share sheets with colleagues and customers without them needing a paid for license. Permissions of sheets are nice and granular from read only to editing and sharing with others. The audit log provides an easy was to see who made changes and when.

Not much to dislike, other than constantly asking a non licensed user to setup a plan even if they only want to view the sheets I've shared with them.

Sharing meeting minutes with colleagues and external customers, as well as project plans.

The most helpful about Smartsheet is being able to collaborate with my team in a fast, live, and efficient way to keep my team updated everyday. The ease of Smartsheet has helped my team be able to stay on top of our tasks. I use Smartsheets everyday bc it helps me stay on top of my responsibilites.

The least helpful about Smartsheets is perhaps the complexity of larger projeccts such as not being able to use complex tools to look at larger data.

In Smartsheets it has been beneficial to stay on top of my tasks and be able to collaboarte with my team more efficiently.

The customization and the ability to pull reports out when we need to analyze the data.

Nothing really! It works and we can all share , review and edit as needed.

Keeps all of our projects in the forefront so nothing gets dropped. We manage projects across many locations and this has helped tremendously.

Ease of use, functionality, practicality, and available options are wonderful. Support has been phenomenal. Our group liked smartsheet so much we requested a control center build and the implementation has been a breeze. We will use this daily and are excited about the integration into our workstream and project/portfolio reporting to key stakeholders.

No dislikes. So far smartsheet has given me no issues.

Smartsheet is streamlinig our groups project management into an easy to navigate, all information centralized, work tool that will allow for reduction in repeating steps and optimizing resources and personnel.