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Smartsheet Logo
Smartsheet
Streamlined Work Management Solution
4.4
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Smartsheet Reviews & Product Details

Smartsheet Overview
What is Smartsheet?

Priding itself as the trusted work management platform of over 90% of Fortune 100 companies, Smartsheet is a modern work management software that enables businesses to manage projects, automate processes and workflows, and scale up to enterprise-level portfolios and programs. It offers a robust set of views, dashboards, reports, and workflows to track and capture project plans, schedules, and resources. Smartsheet easily integrates with a number of third-party apps and software to allow teams to integrate the platform into their current way of working. Enterprise-grade, it’s one of the most secure work management software in the marketplace, giving managers and IT teams visibility and granular control over data and access.

Company Smartsheet Inc.
Year founded 2006
Company size 1001-5000 employees
Headquarters Bellevue, Washington, United States
Social Media
Managed by:
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Colorado SpringsSEO
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Smartsheet Categories on Findstack
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Ask Questions about Smartsheet
What Smartsheet is best for?
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What are the pros and cons of Smartsheet?
Smartsheet Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Smartsheet Pros and Cons
Pros
  • Data-driven automation for more efficient workflows
  • Easily customizable platform
  • A highly visual solution makes task tracking easier
  • Critical task management features help drive productivity at scale
  • Reliable automation of critical business processes for team and projects
Cons
  • No time tracking feature
  • Doesn’t offer an auto-save option
  • Limited calendar view
  • No time tracking feature
Smartsheet Awards
Findstack 2024 General Badge
Smartsheet Features
Agile Methodologies Support
Budget Management
Calendar Integration
Client Portal
Collaboration Tools
Customizable Dashboards
Dependency Tracking
Document Management
File Sharing
Gantt Charts
Integration with Third-Party Apps
Issue Tracking
Kanban Boards
Milestone Tracking
Mobile Access
Notifications and Alerts
Portfolio Management
Progress Tracking
Project Planning
Project Templates
Real-Time Updates
Reporting and Analytics
Resource Management
Risk Management
Role-Based Access Control
Sprints Management
Task Management
Team Communication
Time Tracking
Workflow Automation
Smartsheet Media
Smartsheet video thumbnail
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Smartsheet Screenshots
Smartsheet screenshot 1
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 08, 2025
Smartsheet Logo
14,385 Smartsheet Reviews
4.4 out of 5
Enterprise (> 1000 emp.)
Oct 31, 2023
 Source
Overall Rating:
5.0
KS
Kayla S.
Founder
Share
"Great Product"
What do you like best about Smartsheet?

It allows all my coworkers and I to be able to share and edit the same data

What do you dislike about Smartsheet?

It sometimes does not load on the first try

What problems is Smartsheet solving and how is that benefiting you?

The ability to quickly share data

Enterprise (> 1000 emp.)
Oct 31, 2023
 Source
Overall Rating:
5.0
Eric  H. avatar
Eric H.
Internet Network Administrator
Share
"Mighty application in a comprehensive package!"
What do you like best about Smartsheet?

I love the automation pieces which allow you build in actions for fast, efficient, SOPs. For example we created a smart sheet that would alert us on Monday every week via email if the date attribute on a user we input has passed a certain threshold.

What do you dislike about Smartsheet?

The horizontal scroll bar dissapears when you are navigating sheets and the only way to scroll horizontally is to hold the shift key and scroll with the mouse button.

What problems is Smartsheet solving and how is that benefiting you?

Smartsheet allows us to efficiently lay out comprehensive work flows that enhance our speed and efficiency when dealing with notoriously manual/tedious tasks.

Small Business (50 or fewer emp.)
Oct 31, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Major Help With Organization"
What do you like best about Smartsheet?

I love that Smartsheet can be whatever you need it to be. For me, it's where I plan and schedule my yearly marketing plans including emails, social media posts, events, holidays, etc. I've been using Smartsheet for about 6 years now and I love how user friendly it is and how easy it makes my yearly planning. So user friendly in fact that I've never had to contact customer service for help, it's all very self explanatory. Very reasonably priced as well!

What do you dislike about Smartsheet?

I have no dislikes about Smartsheet, it's worked consistently for me for almost 6 years.

What problems is Smartsheet solving and how is that benefiting you?

It's keeping all my marketing plans in one safe place rather than in multiple calendars and schedules. I can put everything I need into it and update it as needed.

Enterprise (> 1000 emp.)
Oct 31, 2023
 Source
Overall Rating:
5.0
Neha G. avatar
Neha G.
Senior Consultant Financial Services Risk Management
Share
"Workflow"
What do you like best about Smartsheet?

Smartsheet help our organisation with amazing details report and dashboard with filter.

What do you dislike about Smartsheet?

As of now no change required in smartsheet application.

What problems is Smartsheet solving and how is that benefiting you?

Track your plan and provide timely report and dashboard with required detail.

Mid Market (51-1000 emp.)
Oct 31, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Marketing Manager"
What do you like best about Smartsheet?

Ease of use and diverse functionality for use from spreadsheets to intake forms to surveys to project management. I really like the multi-function aspect.

What do you dislike about Smartsheet?

Couple of functionality items like cell merging and filtering. The ability to merge cells is annoying and makes it more difficult to create a good layout. The filter function is tedious. I would be nice for it to function more like excel's filter function.

What problems is Smartsheet solving and how is that benefiting you?

Collaboration and information sharing. Workflow and task management and requests for marketing support. The diverse functions of how Smartsheet can be used help keep tasks and project moving and accounted for.

Mid Market (51-1000 emp.)
Oct 31, 2023
 Source
Overall Rating:
5.0
BH
Bert H.
Controller
Share
"Smartsheet a perfect solution to help grow your business"
What do you like best about Smartsheet?

It's an efficient way to manage the chaos of growing your business. Their technical support team provides the most responsive and helpful answers to our questions.

What do you dislike about Smartsheet?

They have a limited number of records per sheet (i.e. 20,000 records/rows) although I believe they are addressing this. It would be nice to include some of the add-on features (i.e. Pivot, Work App, Etc.) in the base application.

What problems is Smartsheet solving and how is that benefiting you?

We've only been using Smartsheet for a short time, but we've been able to organize our Safety Certifications for staff. We're in the construction industry and safety is an essential aspect of our organization. We now have visibility into Safety by job site that is available to team members. In the past, we kept this in a spreadsheet that we weren't confident was updated with the most recent information. This now address both the certication status and is also used to help effectively manage our training session to keep our team properly trained and certified.

Mid Market (51-1000 emp.)
Oct 31, 2023
 Source
Overall Rating:
5.0
DM
Dhilip M.
Founder
Share
"Smartsheet is an effective tool management related tool, easy to use and implement dashboards"
What do you like best about Smartsheet?

Excellect manangemet dashboards can be easily created and visualization is effective

What do you dislike about Smartsheet?

Limited number of cells within a sheets is a dislike from me

What problems is Smartsheet solving and how is that benefiting you?

Business requriements on wrokapps are being resolved for the betterment of process, lots of functional formulas are being enabled helps process improvements.

Mid Market (51-1000 emp.)
Oct 30, 2023
 Source
Overall Rating:
5.0
DR
Daniel R.
Founder
Share
"Smarthsheet: Empowering Efficiency and Excellence – A Glowing Review"
What do you like best about Smartsheet?

Smartsheet offers real-time collaboration features that enable team members to work together seamlessly. Smartsheet is ideal for project management.

What do you dislike about Smartsheet?

Pricing and Learning Curve for New Users.

What problems is Smartsheet solving and how is that benefiting you?

Smartsheet greatly improves communication within our organization.

Small Business (50 or fewer emp.)
Oct 30, 2023
 Source
Overall Rating:
5.0
GP
Glenn P.
Founder
Share
"An integral part of our workflow for 10 years"
What do you like best about Smartsheet?

My team has used Smartsheet daily for over 10 years to seamlessly manage, track and allocate projects and tasks. Information that was once spread across multiple Excel sheets and hidden in emails is now centrally accessibly from anywhere. Up to date information is easy to view at a glance as the sheets can be conifgured through contact fields to only show each user the information they need right now. This also makes it easy for users to update their progress on their allocated tasks. Reports and forms allow members from other teams to submit and monitor the requests they send us, removing the need for countless messages and calls.

What do you dislike about Smartsheet?

Sometimes I'll have a feature or workflow in my mind that it isn't possible to implement in Smartsheet due to limits in what the logic and automation features are capable of.

What problems is Smartsheet solving and how is that benefiting you?

Smartsheet allows us to manage a large number of projects concurrently, and to allocate their varied tasks to team members. Stakeholders from other teams can also see live how the projects are progressing. This has cut down on the frequency of other communication and WIP meetings, freeing up more time to actually work on the projects themselves.

Mid Market (51-1000 emp.)
Oct 30, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"User Friendly"
What do you like best about Smartsheet?

User Friendly, convenient to use. Im not the most tech savvy so its great for me!

What do you dislike about Smartsheet?

Nothing, I enjoy using Smartsheet! Easy to train others on!

What problems is Smartsheet solving and how is that benefiting you?

Time management and focus.