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Smartsheet
Streamlined Work Management Solution
4.4
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Smartsheet Reviews & Product Details

Smartsheet Overview
What is Smartsheet?

Priding itself as the trusted work management platform of over 90% of Fortune 100 companies, Smartsheet is a modern work management software that enables businesses to manage projects, automate processes and workflows, and scale up to enterprise-level portfolios and programs. It offers a robust set of views, dashboards, reports, and workflows to track and capture project plans, schedules, and resources. Smartsheet easily integrates with a number of third-party apps and software to allow teams to integrate the platform into their current way of working. Enterprise-grade, it’s one of the most secure work management software in the marketplace, giving managers and IT teams visibility and granular control over data and access.

Company Smartsheet Inc.
Year founded 2006
Company size 1001-5000 employees
Headquarters Bellevue, Washington, United States
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Smartsheet Categories on Findstack
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What Smartsheet is best for?
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What are the pros and cons of Smartsheet?
Smartsheet Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Smartsheet Pros and Cons
Pros
  • Data-driven automation for more efficient workflows
  • Easily customizable platform
  • A highly visual solution makes task tracking easier
  • Critical task management features help drive productivity at scale
  • Reliable automation of critical business processes for team and projects
Cons
  • No time tracking feature
  • Doesn’t offer an auto-save option
  • Limited calendar view
  • No time tracking feature
Smartsheet Awards
Findstack 2024 General Badge
Smartsheet Features
Agile Methodologies Support
Budget Management
Calendar Integration
Client Portal
Collaboration Tools
Customizable Dashboards
Dependency Tracking
Document Management
File Sharing
Gantt Charts
Integration with Third-Party Apps
Issue Tracking
Kanban Boards
Milestone Tracking
Mobile Access
Notifications and Alerts
Portfolio Management
Progress Tracking
Project Planning
Project Templates
Real-Time Updates
Reporting and Analytics
Resource Management
Risk Management
Role-Based Access Control
Sprints Management
Task Management
Team Communication
Time Tracking
Workflow Automation
Smartsheet Media
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Smartsheet Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: January 09, 2026
Smartsheet Logo
14,385 Smartsheet Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Jan 30, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Good and efficient"
What do you like best about Smartsheet?

Easy to use and straightforward. Produces an efficient gantt chart.

What do you dislike about Smartsheet?

Not handling budget very well. The filters are not always useful.

What problems is Smartsheet solving and how is that benefiting you?

Easy to write a workplan with dependencies and produce a gantt and highlight the critical path.

Enterprise (> 1000 emp.)
Jan 27, 2024
 Source
Overall Rating:
5.0
RL
Ray L.
Sr Business Configuration Analyst
Share
"Smartsheet has allowed our company to centralize and streamline our PMO processes."
What do you like best about Smartsheet?

Easy to configure and repeatable processes. Smartsheet University is a good source for learning about the product. A strong and fun Community platform where discussions, questions and answers are available to engage in or just review, whether it's to see what's going on in the Community or for help with solutions.

What do you dislike about Smartsheet?

Commonly used features in Excel and Project are not available or are only available via 3rd party or add-on apps. Basic formatting, like column headers, is missing. Creating reports often requires workarounds for commonly needed things. Feature enhancements do not come often enough, and some of the most asked-for features have never been implemented or even addressed/discussed.

What problems is Smartsheet solving and how is that benefiting you?

Smartsheet offers a project-centric platform that allows collaboration, transparency, and live data to be shared across the organization and beyond. Previously we had Project Managers working out of multiple platforms. Now we've got everybody aligned on one platform.

Enterprise (> 1000 emp.)
Jan 22, 2024
 Source
Overall Rating:
5.0
RS
Rakesh S.
Principal Engineer Software Development
Share
"Very user friendly, can see all the status change updates in log and can attached big size file also"
What do you like best about Smartsheet?

This is very user-friendly, can see all the status change updates in the log and can attach big-size files also. It is easy to use a filter of specific criteria.

What do you dislike about Smartsheet?

close the status and download the excel sheet. Project planning was not accurate. So resource allocation and project planning should be accurate

What problems is Smartsheet solving and how is that benefiting you?

simplify resource allocation and improve the accuracy of project planning. It benefits me for time tracking, budgeting, forecasting, dynamic reporting, and more.

Mid Market (51-1000 emp.)
Jan 19, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Everything Excel Wishes It Was"
What do you like best about Smartsheet?

Smartsheet is essentially a more intuitive and efficient version of Excel, in my opinion. The way you interact with the cells is a lot more natural in my experience allowing for easier manipulation of data. My favorite thing about Smartsheet is the way they never stop improving their product. They are always adding new features and ways to use/display data, so there's always something new to explore. They also do lots of free trainings and User Groups, some of which I have attended, which were very useful in my experience. Lastly, since most of us can't really ever get away from Excel, I love the way the sheets integrate when you do need to transfer them over; it's pretty seamless.

What do you dislike about Smartsheet?

The only real downside in my experience, is that many of the best features of Smartsheet require a higher-tier license and are pretty expensive to access. I understand why they have to do this, but if I had to pick something, it would definitely be that.

What problems is Smartsheet solving and how is that benefiting you?

Smartsheet has been much more efficient for us in terms of allowing whole Teams to interact with the same data at the same time. We used to pass static Excel Spreadsheets back-and-forth, but this is way more efficient and provides many more actionable insights.

Enterprise (> 1000 emp.)
Jan 17, 2024
 Source
Overall Rating:
5.0
LR
Lindsay R.
Founder
Share
"Smartsheet - Smarter than Excel"
What do you like best about Smartsheet?

Smartsheet makes it very easy to complete all of my documents and organization needs within one spreadsheet. The nice thing is you can use it for anonymous surveys, data collection, intake, organization l, creation of forms, and basically the sky's the limit! I could not function in my current role without it!

What do you dislike about Smartsheet?

Nothing other than I am sure there are things I don't know that could improve my day to day workflow.

What problems is Smartsheet solving and how is that benefiting you?

It keeps me extremely organized for all the students coming on site to our medical facility! It also is a great tracking mechanism that you can build, modify, or change if you have new requirements or objectives that need collected.

Mid Market (51-1000 emp.)
Jan 16, 2024
 Source
Overall Rating:
5.0
EM
Eva M.
Product Manager
Share
"Project management"
What do you like best about Smartsheet?

It is easy to map out project deliverable, milestones, due date and stay on top of all the projects going on with the team. It easy to use the basic version and very cost effective without resources hence enhancing project management as they expand further. It operates like excel enabling people with knowledge in excel to use it as it helps in project management through finding the formatting capabilities which is effective in managing large amount of data .

What do you dislike about Smartsheet?

It serves me alot hence I don't have any dislike

What problems is Smartsheet solving and how is that benefiting you?

Problem of keeping records of large amount.

Small Business (50 or fewer emp.)
Jan 15, 2024
 Source
Overall Rating:
5.0
RE
Rene E.
Plant Manager
Share
"Amazing tool for project management and team synergy!"
What do you like best about Smartsheet?

It is easy to use, very visual and shows updates at the moment.

What do you dislike about Smartsheet?

I like everything about this tool. Probably it will be perfect to be able to have video conferencing with the team within the same platform.

What problems is Smartsheet solving and how is that benefiting you?

We use it to follow up status with customers, purchasing, expedite services, new projects, maintenance, and activities related to the quality department. It has become our primary tool. We are an aerospace manufacturing facility.

Mid Market (51-1000 emp.)
Jan 13, 2024
 Source
Overall Rating:
5.0
SG
Smitha G.
Founder
Share
"Great Experience"
What do you like best about Smartsheet?

Very Organized and we can automate action items. User friendly and easily accessible

What do you dislike about Smartsheet?

Nothing that i can think as of now. Everything is going well

What problems is Smartsheet solving and how is that benefiting you?

Automated action items is like a life saver

Mid Market (51-1000 emp.)
Jan 11, 2024
 Source
Overall Rating:
5.0
NK
Nikhil K.
Mr.
Share
"Smartsheet Review- The Best Experience"
What do you like best about Smartsheet?

The best thing about Smartsheet is that it helps teams work together on projects and keep track of tasks. We can easily share the spreadsheets, charts, and timelines with the stakeholders. It lets everyone update and comment in real-time, so everyone knows what's going on. Smartsheet also has features that can automatically remind you about important things. Overall, Smartsheet is a great tool for working together and staying organized.

What do you dislike about Smartsheet?

1. Limitations of the basic plan 2. There is no dependency on the previous task unlike MSP.

What problems is Smartsheet solving and how is that benefiting you?

1. Smartsheet helps me present real-time project scenarios to the top management and get important decsions from the management. 2. It is helping me in real-time budget tracking.

Mid Market (51-1000 emp.)
Jan 09, 2024
 Source
Overall Rating:
5.0
CH
Chris H.
Founder
Share
"The easiest project management tool you'll ever come across"
What do you like best about Smartsheet?

Smart sheet is a super amazing project management tool with a wide range of auxiliary tools to help keep business flow in check. Collaboration is easy with access to all project tools so everyone on your team remains on the same page.

What do you dislike about Smartsheet?

Whenever I face issues, the vendor is rapid in eradicating them - currently it’s flawless.

What problems is Smartsheet solving and how is that benefiting you?

It has allowed us to streamline our project management process, enabling us to better track progress, assign tasks, and manage resources. We have realized several benefits from using Smartsheet, including improved communication, better visibility into project progress and status, and improved collaboration between team members.