Smartsheet background blur-sm
Smartsheet Logo
Smartsheet
Streamlined Work Management Solution
4.4
Why Findstack is free?
Findstack is free for users because vendors pay us when they receive web traffic and sales opportunities. Findstack directories list all vendors — not just those that pay us so that you can make the best-informed purchase decision possible.
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more

Smartsheet Reviews & Product Details

Smartsheet Overview
What is Smartsheet?

Priding itself as the trusted work management platform of over 90% of Fortune 100 companies, Smartsheet is a modern work management software that enables businesses to manage projects, automate processes and workflows, and scale up to enterprise-level portfolios and programs. It offers a robust set of views, dashboards, reports, and workflows to track and capture project plans, schedules, and resources. Smartsheet easily integrates with a number of third-party apps and software to allow teams to integrate the platform into their current way of working. Enterprise-grade, it’s one of the most secure work management software in the marketplace, giving managers and IT teams visibility and granular control over data and access.

Company Smartsheet Inc.
Year founded 2006
Company size 1001-5000 employees
Headquarters Bellevue, Washington, United States
Social Media
Managed by:
CS
Colorado SpringsSEO
Colorado Springs SEO
Smartsheet Categories on Findstack
Crevio Logo
Crevio
Sponsored
5.0

( 1 )

$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Ask Questions about Smartsheet
What Smartsheet is best for?
How does Smartsheet compare to monday.com?
What are the pros and cons of Smartsheet?
Smartsheet Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Smartsheet Pros and Cons
Pros
  • Data-driven automation for more efficient workflows
  • Easily customizable platform
  • A highly visual solution makes task tracking easier
  • Critical task management features help drive productivity at scale
  • Reliable automation of critical business processes for team and projects
Cons
  • No time tracking feature
  • Doesn’t offer an auto-save option
  • Limited calendar view
  • No time tracking feature
Smartsheet Awards
Findstack 2024 General Badge
Smartsheet Features
Agile Methodologies Support
Budget Management
Calendar Integration
Client Portal
Collaboration Tools
Customizable Dashboards
Dependency Tracking
Document Management
File Sharing
Gantt Charts
Integration with Third-Party Apps
Issue Tracking
Kanban Boards
Milestone Tracking
Mobile Access
Notifications and Alerts
Portfolio Management
Progress Tracking
Project Planning
Project Templates
Real-Time Updates
Reporting and Analytics
Resource Management
Risk Management
Role-Based Access Control
Sprints Management
Task Management
Team Communication
Time Tracking
Workflow Automation
Smartsheet Media
Smartsheet video thumbnail
Smartsheet 0
Smartsheet 1
Smartsheet 2
Smartsheet 3
Smartsheet 4
Smartsheet 5
Smartsheet Screenshots
Smartsheet screenshot 1
Smartsheet screenshot 2
Smartsheet screenshot 3
Smartsheet screenshot 4
Smartsheet screenshot 5
Smartsheet screenshot 6
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 17, 2025
Smartsheet Logo
14,385 Smartsheet Reviews
4.4 out of 5
Mid Market (51-1000 emp.)
Oct 24, 2023
 Source
Overall Rating:
5.0
Mohammad M. avatar
Mohammad M.
Project Manager
Share
"Experience with Smartsheet is nothing short of fantastic, Smartsheet makes it all incredibly easy."
What do you like best about Smartsheet?

Smartsheet is an efficient and organized tool manifold, it helps me manage tasks and projects, and collaborate whether I am managing a small personal project or large-scale enterprise projects for casinos. The interface is quite intuitive with customizable templates and the ability to create workflows tailored to specific needs, I just feel empowered to adapt Smartsheet to any project or task at hand. The project plans can be shared with external stakeholders thus giving them real-time visibility of their projects. You can define dependencies within the project, the predecessors, and Successors, the baseline feature is a game changer as it helps you reference the dates and helps you track the lag in the process and timeline, thus you would know when to accelerate to meet the milestones. Smartsheet is a very handy tool and I simply love it.

What do you dislike about Smartsheet?

While I have had mostly a positive experience with Smartsheet, there are some areas where I feel there is room for improvement. Smartsheet provides a lot of flexibility and customization options, but it can sometimes feel overwhelming for new users. The learning curve is deep. A more user-friendly onboarding process or interactive guides could help ease the learning process. Despite some minor drawbacks, Smartsheet is a powerful and effective tool for Project management and collaboration.

What problems is Smartsheet solving and how is that benefiting you?

1. Lack of visibility and accountability - Smartsheet provides a centralized platform where teams can track and manage the projects, tasks, and deadlines. It helps improve visibility into project progress, responsibilities, and potential bottlenecks ensuring everyone is on the same page and accountable for their work. 2. Inefficient communication and collaboration - Smartsheet offers real-time collaboration features. allowing team members to work together on sheets. share updates and provide feedback. This helps streamline communication, reduce email overload, and foster a more efficient and collaborative work environment. 3. Disorganised and scattered data - Smartsheet provides a structured and organized way to store, manage, and analyze data. With its spreadsheet-like interface users can create custom sheets, templates, and reports to keep their data organized, accessible, and actionable. 4. Manual and time-consuming processes - Smartsheet automates repetitive tasks and workflows, saving time and reducing errors. It offers features like automated alerts, reminders, and notifications as well as the ability to set-up dependencies and automate approvals, enabling teams to focus on more strategic and value-added work. 5. Lack of project visibility and reporting - Smarthseet offers robust reporting and analytics capabilities, allowing users to generate visual reports, dahboards, and charts to again insight into project performance, resource allocation, and overall progress. This helps stakeholders make informed decisions and track the success of their projects.

Mid Market (51-1000 emp.)
Oct 24, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Smartsheet: A transformational experience"
What do you like best about Smartsheet?

Using Smartsheet has drastically transformed the productivity, efficiency, and transparency of work in the department I lead. I love the ability to curate and creatively display information to upper level staff and our executive team. Its ease of use and intuitive design makes enforcing change and getting staff on board simple. I spend all day in Smartsheet, and am always finding new uses for it. Our customers are much more comfortable with our project deployments because they feel more involved with the insights Smartsheet provides.

What do you dislike about Smartsheet?

Honestly, its like night and day with our previous solution, Microsoft Project. At this time I am very happy with the advancements its afforded our team and company, and have no real dislikes.

What problems is Smartsheet solving and how is that benefiting you?

Smartsheet has allowed myself and my team to centralize all of our projects in one place, providing greater visibility and management cross-team, and at large, cross-departmentally. I personally have much greater oversight into projects, and the ability to assign and allocate resources is a breeze. Customer interaction and engagment has increased ten-fold with the ability to comment and view sheets and have access to high-level dashboards for upper management.

Mid Market (51-1000 emp.)
Oct 24, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great collaborative tool full of automation"
What do you like best about Smartsheet?

I like that it is live and collaborative and that everything automatically rolls up to reports, and dashboards withou manual intervention.

What do you dislike about Smartsheet?

I wish the sharing options were a little more granular. It would be nice to be able to share a folder. I also wish you could set default sorts/view on sheets. It would also be nice to have more formatting options like excel.

What problems is Smartsheet solving and how is that benefiting you?

Smartsheet is a great way to gather information quickly and to share information and collaborate. It streamlines some work processes and helps me track various items. It helps keep me and my team organized.

Mid Market (51-1000 emp.)
Oct 24, 2023
 Source
Overall Rating:
5.0
GE
Gerald E.
Chief Technology Officer
Share
"SmartSheet Used by Nationwide Distributor"
What do you like best about Smartsheet?

I like the simplicity of the interface and the collaborative nature of the web-based product. While other client-based project tools offer similar features, Smartsheet is instantly available to the team and eliminates the email back and forth. It also eliminates errors due to having the wrong version

What do you dislike about Smartsheet?

I don't really have a "dislike." I think the product does what we need it to do and is very easy to deploy. It satisfies my need for managing large complex projects.

What problems is Smartsheet solving and how is that benefiting you?

We address the need to create, update, and disseminate large complex project plans nationally to our geographically diverse team, where ever they happen to be working from

Small Business (50 or fewer emp.)
Oct 24, 2023
 Source
Overall Rating:
5.0
AH
Alex H.
Founder
Share
"Easy working together"
What do you like best about Smartsheet?

Easy to use and to understand. it is possible to collect and organize data in one place

What do you dislike about Smartsheet?

iI was told that Sharepoint is more expensive than other products I had some understanding difficulties why I could not connect the sharepoint folder to my PC (link). It had connected to my private live.com account in advance. It took some time until I found out what the problem was.

What problems is Smartsheet solving and how is that benefiting you?

we are able to work on one document together and everybody is able to save the latest version

Mid Market (51-1000 emp.)
Oct 24, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"New user and Smartsheets novice"
What do you like best about Smartsheet?

I was able to complete a database and dashboard to analyse my data better for my company. It looks professional and is easy to share the parts I wish other stakeholders to see and they can see the relevant data they require quickly and easily. I used the smartsheet tutorials to aid me to create my workspace and I picked this up after watching the easy to follow videos

What do you dislike about Smartsheet?

If you have a guest licence you are unable to add column data for drop downs and this I find a little disappointing as some users don't need the full licence to complete admin tasks however I still have to update the column lists

What problems is Smartsheet solving and how is that benefiting you?

Sharing workspaces with external stakeholders easily and better data analysis that is easy to present to others

Mid Market (51-1000 emp.)
Oct 24, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Smartsheets is everything you want in a spreadsheet software but better!"
What do you like best about Smartsheet?

Smartsheets offers a level of flexibility other systems simply cannot. You have a great user interface and the GUI for designing reporting and data collection forms makes everything simple and user friendly. Super deep collection of templates and how to's in the learning system.

What do you dislike about Smartsheet?

Not much to dislike honestly. Tool is super flexible

What problems is Smartsheet solving and how is that benefiting you?

Tool works great. Provides a bunch of templates and how to's in order to use for specific needs

Enterprise (> 1000 emp.)
Oct 23, 2023
 Source
Overall Rating:
5.0
Adrian M. avatar
Adrian M.
Biomed Supervisor
Share
"Amazing"
What do you like best about Smartsheet?

It helps us a lot as a group in collaborating our work schedules, inventories, etc. And even other department we can work as one. This app is awesome. it is fast and easy to learn.

What do you dislike about Smartsheet?

When we are pending in our payment, we are in the mercy of the provider. I know it is my organizations fault.

What problems is Smartsheet solving and how is that benefiting you?

Makes our job easier like if you put formulas and workflow in it, it will going to give best results

Mid Market (51-1000 emp.)
Oct 23, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"More user friendly than Microsoft Project"
What do you like best about Smartsheet?

I find it easier to export project timelines from Smarthsheet to Excel or a PDF.

What do you dislike about Smartsheet?

When you want to unhide only one of the many columns hidden, it unhides all of them and doesn't let you choose.

What problems is Smartsheet solving and how is that benefiting you?

Not having to use Microsoft Project for project timelines.

Mid Market (51-1000 emp.)
Oct 23, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Production at ease"
What do you like best about Smartsheet?

I like how easy it is for send a sheet so someone, the connectability in real time just by refreshing the sheet. All online and being able to connect whenever i need to.

What do you dislike about Smartsheet?

I wish the formulas were more simular to excel. Be able to use more formulas across sheets.

What problems is Smartsheet solving and how is that benefiting you?

The ability to share information, the forms for inputing information into a sheet makes it easy to organize jobs.

Apply for Smartsheet credits
We will email you back within 1 business day.