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Smartsheet
Streamlined Work Management Solution
4.4
(14,385)
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Smartsheet Reviews & Product Details

Smartsheet Overview
What is Smartsheet?

Priding itself as the trusted work management platform of over 90% of Fortune 100 companies, Smartsheet is a modern work management software that enables businesses to manage projects, automate processes and workflows, and scale up to enterprise-level portfolios and programs. It offers a robust set of views, dashboards, reports, and workflows to track and capture project plans, schedules, and resources. Smartsheet easily integrates with a number of third-party apps and software to allow teams to integrate the platform into their current way of working. Enterprise-grade, it’s one of the most secure work management software in the marketplace, giving managers and IT teams visibility and granular control over data and access.

Company Smartsheet Inc.
Year founded 2006
Company size 1001-5000 employees
Headquarters Bellevue, Washington, United States
Social Media
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Smartsheet Categories on Findstack
Ask Questions about Smartsheet
What Smartsheet is best for?
How does Smartsheet compare to Asana?
What are the pros and cons of Smartsheet?
Smartsheet Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Smartsheet Pros and Cons
Pros
  • Data-driven automation for more efficient workflows
  • Easily customizable platform
  • A highly visual solution makes task tracking easier
  • Critical task management features help drive productivity at scale
  • Reliable automation of critical business processes for team and projects
Cons
  • No time tracking feature
  • Doesn’t offer an auto-save option
  • Limited calendar view
  • No time tracking feature
Smartsheet Awards
Findstack 2024 General Badge
Smartsheet Features
Agile Methodologies Support
Budget Management
Calendar Integration
Client Portal
Collaboration Tools
Customizable Dashboards
Dependency Tracking
Document Management
File Sharing
Gantt Charts
Integration with Third-Party Apps
Issue Tracking
Kanban Boards
Milestone Tracking
Mobile Access
Notifications and Alerts
Portfolio Management
Progress Tracking
Project Planning
Project Templates
Real-Time Updates
Reporting and Analytics
Resource Management
Risk Management
Role-Based Access Control
Sprints Management
Task Management
Team Communication
Time Tracking
Workflow Automation
Smartsheet Media
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Smartsheet Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 07, 2024
Smartsheet Logo
14,385 Smartsheet Reviews
4.4 out of 5
Mid Market (51-1000 emp.)
Jan 16, 2024
 Source
Overall Rating:
5.0
EM
Eva M.
Product Manager
Share
"Project management"
What do you like best about Smartsheet?

It is easy to map out project deliverable, milestones, due date and stay on top of all the projects going on with the team. It easy to use the basic version and very cost effective without resources hence enhancing project management as they expand further. It operates like excel enabling people with knowledge in excel to use it as it helps in project management through finding the formatting capabilities which is effective in managing large amount of data .

What do you dislike about Smartsheet?

It serves me alot hence I don't have any dislike

What problems is Smartsheet solving and how is that benefiting you?

Problem of keeping records of large amount.

Small Business (50 or fewer emp.)
Jan 15, 2024
 Source
Overall Rating:
5.0
RE
Rene E.
Plant Manager
Share
"Amazing tool for project management and team synergy!"
What do you like best about Smartsheet?

It is easy to use, very visual and shows updates at the moment.

What do you dislike about Smartsheet?

I like everything about this tool. Probably it will be perfect to be able to have video conferencing with the team within the same platform.

What problems is Smartsheet solving and how is that benefiting you?

We use it to follow up status with customers, purchasing, expedite services, new projects, maintenance, and activities related to the quality department. It has become our primary tool. We are an aerospace manufacturing facility.

Mid Market (51-1000 emp.)
Jan 13, 2024
 Source
Overall Rating:
5.0
SG
Smitha G.
Founder
Share
"Great Experience"
What do you like best about Smartsheet?

Very Organized and we can automate action items. User friendly and easily accessible

What do you dislike about Smartsheet?

Nothing that i can think as of now. Everything is going well

What problems is Smartsheet solving and how is that benefiting you?

Automated action items is like a life saver

Mid Market (51-1000 emp.)
Jan 11, 2024
 Source
Overall Rating:
5.0
NK
Nikhil K.
Mr.
Share
"Smartsheet Review- The Best Experience"
What do you like best about Smartsheet?

The best thing about Smartsheet is that it helps teams work together on projects and keep track of tasks. We can easily share the spreadsheets, charts, and timelines with the stakeholders. It lets everyone update and comment in real-time, so everyone knows what's going on. Smartsheet also has features that can automatically remind you about important things. Overall, Smartsheet is a great tool for working together and staying organized.

What do you dislike about Smartsheet?

1. Limitations of the basic plan 2. There is no dependency on the previous task unlike MSP.

What problems is Smartsheet solving and how is that benefiting you?

1. Smartsheet helps me present real-time project scenarios to the top management and get important decsions from the management. 2. It is helping me in real-time budget tracking.

Mid Market (51-1000 emp.)
Jan 09, 2024
 Source
Overall Rating:
5.0
CH
Chris H.
Founder
Share
"The easiest project management tool you'll ever come across"
What do you like best about Smartsheet?

Smart sheet is a super amazing project management tool with a wide range of auxiliary tools to help keep business flow in check. Collaboration is easy with access to all project tools so everyone on your team remains on the same page.

What do you dislike about Smartsheet?

Whenever I face issues, the vendor is rapid in eradicating them - currently it’s flawless.

What problems is Smartsheet solving and how is that benefiting you?

It has allowed us to streamline our project management process, enabling us to better track progress, assign tasks, and manage resources. We have realized several benefits from using Smartsheet, including improved communication, better visibility into project progress and status, and improved collaboration between team members.

Small Business (50 or fewer emp.)
Jan 08, 2024
 Source
Overall Rating:
5.0
CC
Carl C.
Product Manager
Share
"Management and supervision of tasks."
What do you like best about Smartsheet?

It can be used for different functions and very easy to set up. It helps me connect to anumber of people and able to exchange ideas. Has many possibilities on how to build a tool that meet my needs during the project.

What do you dislike about Smartsheet?

Since management of my tasks is easen I don't see any dislike.

What problems is Smartsheet solving and how is that benefiting you?

Communication and management of tasks when far during a project.

Small Business (50 or fewer emp.)
Jan 04, 2024
 Source
Overall Rating:
5.0
AK
Arun K.
Founder
Share
"A Comprehensive Review for Seamless Project Management"
What do you like best about Smartsheet?

Smartsheet is great because it makes managing projects easy. The simple interface helps track tasks smoothly. I love how we can customize sheets and collaborate easily, making our team work more efficiently.

What do you dislike about Smartsheet?

It might take some time for new users to learn Smartsheet because it can be a bit challenging at first.

What problems is Smartsheet solving and how is that benefiting you?

Its easy-to-use platform simplifies task tracking, ensuring deadlines are met. The customizable sheets and collaboration tools keep our team on the same page, boosting overall efficiency. Smartsheet has become our go-to solution, solving project problems and making our workflow smoother.

Mid Market (51-1000 emp.)
Jan 03, 2024
 Source
Overall Rating:
5.0
AR
Ami R.
Founder
Share
"Smartsheet is a great"
What do you like best about Smartsheet?

Collaborating with all my co-workers and I can still share smartsheet with the outside agency and collect data. Smartsheet is highly customizable for individual needs.

What do you dislike about Smartsheet?

I wish there is a tab at the bottom of the smartsheet (like Excel) It would be nice to have a feature to update the page in real time Improvements: Make it more user-friendly for the first timers add more features with the free version so people or customers will have more idea of what is included in the paid version by giving a 10d ay free trial or 30 days.

What problems is Smartsheet solving and how is that benefiting you?

Smartsheet is helping me keep all my contracts in one sheet for multiple years (Fiscal year) Instead of creating data every year, you will just add a line and you can upload a file to that

Small Business (50 or fewer emp.)
Jan 03, 2024
 Source
Overall Rating:
5.0
CJ
Ca J.
Founder
Share
"Awesome Project Management Software"
What do you like best about Smartsheet?

The ease of use; the templates pre-loaded, the ability to build workflows

What do you dislike about Smartsheet?

Lack of reference materials, specifical around more complex formulas

What problems is Smartsheet solving and how is that benefiting you?

Manage multiple projects, providing 1 view to Portfolio Director

Small Business (50 or fewer emp.)
Dec 28, 2023
 Source
Overall Rating:
5.0
MT
Maricza T.
Project Coordinator
Share
"Smartsheet is heaven sent"
What do you like best about Smartsheet?

The ease and adaptivity of this software for me is just amazing. I can create so many triggers and reports and dashboards quickly and efficiently. I love this software and have incorporated it in the last 3 jobs with huge success.

What do you dislike about Smartsheet?

Training cost. My training has been mostly self-taught, YouTube videos, I would love to become certified as I am the platform expert at my current job, however, the cost is too high to get certified.

What problems is Smartsheet solving and how is that benefiting you?

Smartsheet helps in different ways in my current job, it helps us with visibility of project management and budgets. In my previous job it helped me manage huge translation projects and interacted with translators on the platform.

Small Business (50 or fewer emp.)
Dec 26, 2023
 Source
Overall Rating:
5.0
A.
Akthar .
Founder
Share
"smartsheet to make your work smarter"
What do you like best about Smartsheet?

Smartsheet is an adaptable system for project management and work collaboration because of its easy-to-use interface, powerful teamwork features, and customization choices. Smartsheet is customisable for teams of all sizes

What do you dislike about Smartsheet?

Limited Offline Access, its apparent expenses, learning curve, and complexity for basic activities, it also restricted customization options and lacks some advanced project management tools.

What problems is Smartsheet solving and how is that benefiting you?

1. Smartsheet addresses issues with project management. 2. Integrated features, mobile accessibility, visual project planning tools 3. Real-time collaboration, automating processes, and providing customization for a variety of workflows,

Mid Market (51-1000 emp.)
Dec 19, 2023
 Source
Overall Rating:
5.0
VG
Vincent G.
Founder
Share
"Easy to used and helpful"
What do you like best about Smartsheet?

I like about smartsheet help me to make easy forms for online form and dashboards for my reports

What do you dislike about Smartsheet?

Dislike about smartsheet lately i counter slow loading for heavy data for my records and sometimes need to refresh.

What problems is Smartsheet solving and how is that benefiting you?

I access all my record anywhare anytime for my laptop. and sovle my problem to makes reports

Mid Market (51-1000 emp.)
Dec 19, 2023
 Source
Overall Rating:
5.0
KD
Kenneth D.
Founder
Share
"Helpful and easy to used for office and personal"
What do you like best about Smartsheet?

The best about smartsheet helps me to make forms for visitors ,dashboard for our project ,easy to implementation a new idea, we can do integration to our web application.

What do you dislike about Smartsheet?

Sometimes takes time to load or need to refresh the broswer to show the new update.

What problems is Smartsheet solving and how is that benefiting you?

Helps me to easy to integrate our report forms in web application we make.

Mid Market (51-1000 emp.)
Dec 19, 2023
 Source
Overall Rating:
5.0
Jedadiah J. avatar
Jedadiah J.
Continuous Improvement Manager
Share
"Highly Recommend Smartsheet"
What do you like best about Smartsheet?

I love that Smartsheet is constantly evolving and improving.

What do you dislike about Smartsheet?

There are just minor things I don't like. One was the need to start a new instance. However, if you download the app, it's much easier to start a new instance of Smartsheet. This was a critical function since I usually have several Smartsheets open. I do not like that you can't zoom in and out within the app. I also have a need for a "radar chart" - I requested an improvement for that. I have an issue where the reports won't sort by the highest number.

What problems is Smartsheet solving and how is that benefiting you?

Smartsheet helped us set up a ticketing system for safety, maintenance, and engineering and Smartsheet also helps us to run a continuous improvement program. These tickets allow us to see what is requested, when it was requested, and what resolved the issue. We also have easier reporting capabilities.

Small Business (50 or fewer emp.)
Dec 14, 2023
 Source
Overall Rating:
5.0
JM
Jeric M.
Founder
Share
"Excellent"
What do you like best about Smartsheet?

Project management and storing files and contact

What do you dislike about Smartsheet?

None all function are goods and Helpfull

What problems is Smartsheet solving and how is that benefiting you?

Remembering all files and contact and a use this may data back up

Mid Market (51-1000 emp.)
Dec 14, 2023
 Source
Overall Rating:
5.0
JR
James R.
Founder
Share
"Very helpful for office works"
What do you like best about Smartsheet?

Easy to used for data analyis and for make a dashboard for our reports and easy to make a form.

What do you dislike about Smartsheet?

Dislike about smartsheet sometimes our report is lag or slow to load.

What problems is Smartsheet solving and how is that benefiting you?

A problems smartsheet resolve is easy to make a report and task scheduler and easy to access anywhare.

Mid Market (51-1000 emp.)
Dec 12, 2023
 Source
Overall Rating:
5.0
MS
Michael S.
Founder
Share
"Smartsheet is Excellent"
What do you like best about Smartsheet?

You can easily browse and upload files. Easy to organize files

What do you dislike about Smartsheet?

Nothing so far. Sometimes needs to refresh

What problems is Smartsheet solving and how is that benefiting you?

I can easily review and update may pending task and Know what task needs to update

Mid Market (51-1000 emp.)
Dec 12, 2023
 Source
Overall Rating:
5.0
KR
Kai R.
Founder
Share
"Helpful Web Application"
What do you like best about Smartsheet?

I like about smartsheet is we use every where , I make alot of forms and dashboar using Smarthsheet

What do you dislike about Smartsheet?

I don't in smartsheet sometime lag in mobile phone.

What problems is Smartsheet solving and how is that benefiting you?

Problems smarsheet solve in our compy is we easy makes online forms and data centrelized for our dashboards.

Small Business (50 or fewer emp.)
Dec 12, 2023
 Source
Overall Rating:
5.0
RT
Richard T.
Founder
Share
"excellent"
What do you like best about Smartsheet?

its very helpful in the bussness storing files and contact

What do you dislike about Smartsheet?

none, because all function are good and useful

What problems is Smartsheet solving and how is that benefiting you?

remembering all file and contacts for bussiness

Enterprise (> 1000 emp.)
Dec 11, 2023
 Source
Overall Rating:
5.0
Artem S. avatar
Artem S.
Senior Manager, Imaging
Share
"Amazing tool for business"
What do you like best about Smartsheet?

Clean simplicity for basic users, advanced features for those who want to dig deeper. Automations and dashboards are massive help to track projects and KPIs.

What do you dislike about Smartsheet?

Hard to keep them organized and referenced correctly. Sometimes there are global issues (temporary and rare) when access or integrity is problematic.

What problems is Smartsheet solving and how is that benefiting you?

It fixes "shared excel nightmare" and locating the data (hurray there is global search!), reminding users to update info, tracking comments and activity.

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