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Smartsheet Reviews & Product Details
Priding itself as the trusted work management platform of over 90% of Fortune 100 companies, Smartsheet is a modern work management software that enables businesses to manage projects, automate processes and workflows, and scale up to enterprise-level portfolios and programs. It offers a robust set of views, dashboards, reports, and workflows to track and capture project plans, schedules, and resources. Smartsheet easily integrates with a number of third-party apps and software to allow teams to integrate the platform into their current way of working. Enterprise-grade, it’s one of the most secure work management software in the marketplace, giving managers and IT teams visibility and granular control over data and access.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Smartsheet Pros and Cons
- Data-driven automation for more efficient workflows
- Easily customizable platform
- A highly visual solution makes task tracking easier
- Critical task management features help drive productivity at scale
- Reliable automation of critical business processes for team and projects
- No time tracking feature
- Doesn’t offer an auto-save option
- Limited calendar view
- No time tracking feature
Compare Smartsheet with other popular tools in the same category.
It can be used for different functions and very easy to set up. It helps me connect to anumber of people and able to exchange ideas. Has many possibilities on how to build a tool that meet my needs during the project.
Since management of my tasks is easen I don't see any dislike.
Communication and management of tasks when far during a project.
Smartsheet is great because it makes managing projects easy. The simple interface helps track tasks smoothly. I love how we can customize sheets and collaborate easily, making our team work more efficiently.
It might take some time for new users to learn Smartsheet because it can be a bit challenging at first.
Its easy-to-use platform simplifies task tracking, ensuring deadlines are met. The customizable sheets and collaboration tools keep our team on the same page, boosting overall efficiency. Smartsheet has become our go-to solution, solving project problems and making our workflow smoother.
The ease of use; the templates pre-loaded, the ability to build workflows
Lack of reference materials, specifical around more complex formulas
Manage multiple projects, providing 1 view to Portfolio Director
Collaborating with all my co-workers and I can still share smartsheet with the outside agency and collect data. Smartsheet is highly customizable for individual needs.
I wish there is a tab at the bottom of the smartsheet (like Excel) It would be nice to have a feature to update the page in real time Improvements: Make it more user-friendly for the first timers add more features with the free version so people or customers will have more idea of what is included in the paid version by giving a 10d ay free trial or 30 days.
Smartsheet is helping me keep all my contracts in one sheet for multiple years (Fiscal year) Instead of creating data every year, you will just add a line and you can upload a file to that
Smartsheet has the best UX of any workflow platform on the market. It's so easy to use and requires no code!
SmartSheet's groups feature (similar to AD groups and lists) is under-developed and needs to be more robust for better ease of scaling.
Smartsheet is so great because you can go from grid-data, to a report, to a dashboard, in 10 minutes. The barriers to entry are low technologically and the automations are very easy to create.
The ease and adaptivity of this software for me is just amazing. I can create so many triggers and reports and dashboards quickly and efficiently. I love this software and have incorporated it in the last 3 jobs with huge success.
Training cost. My training has been mostly self-taught, YouTube videos, I would love to become certified as I am the platform expert at my current job, however, the cost is too high to get certified.
Smartsheet helps in different ways in my current job, it helps us with visibility of project management and budgets. In my previous job it helped me manage huge translation projects and interacted with translators on the platform.
Smartsheet is an adaptable system for project management and work collaboration because of its easy-to-use interface, powerful teamwork features, and customization choices. Smartsheet is customisable for teams of all sizes
Limited Offline Access, its apparent expenses, learning curve, and complexity for basic activities, it also restricted customization options and lacks some advanced project management tools.
1. Smartsheet addresses issues with project management. 2. Integrated features, mobile accessibility, visual project planning tools 3. Real-time collaboration, automating processes, and providing customization for a variety of workflows,
I love that Smartsheet is constantly evolving and improving.
There are just minor things I don't like. One was the need to start a new instance. However, if you download the app, it's much easier to start a new instance of Smartsheet. This was a critical function since I usually have several Smartsheets open. I do not like that you can't zoom in and out within the app. I also have a need for a "radar chart" - I requested an improvement for that. I have an issue where the reports won't sort by the highest number.
Smartsheet helped us set up a ticketing system for safety, maintenance, and engineering and Smartsheet also helps us to run a continuous improvement program. These tickets allow us to see what is requested, when it was requested, and what resolved the issue. We also have easier reporting capabilities.
The best about smartsheet helps me to make forms for visitors ,dashboard for our project ,easy to implementation a new idea, we can do integration to our web application.
Sometimes takes time to load or need to refresh the broswer to show the new update.
Helps me to easy to integrate our report forms in web application we make.
I like about smartsheet help me to make easy forms for online form and dashboards for my reports
Dislike about smartsheet lately i counter slow loading for heavy data for my records and sometimes need to refresh.
I access all my record anywhare anytime for my laptop. and sovle my problem to makes reports