RingCentral MVP a well-known provider of business cloud communications featuring flexible and cost-effective video conferencing tools along with its collection of contact center solutions. The platform was built to support the needs of modern mobile and distributed workforces through features that facilitate better communication and collaboration between teams. Unlike legacy systems, RingCentral MVP is designed to run completely online. The platform is purchased, activated, set up and managed all online making it easily scalable depending on your company’s needs.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
I like that ringcentral fax lets me scan and fax electronically, while scanning my documents it enables me to store the document in the clouds. It really simplifies my work load.
Although it's convenient, there are times where I do have to reattempt the fax multiple times for the fax to actually go through.
Efficiency.
I like that I can fax right from my desk and communicate with my coworkers easily
I have no complaints, ring central is great for offices.
I am able to tell who is on the phone easily, I can send a text instead of calling.
The ability to call your clients without having an additional phone to use was greet . I could call my clients and not have to worry about exposing my personal phone number . Having the ability to review messages via couponing Outer was helpful too
The app would sometimes log off when not in use
The ability to have all of our office staffs extensions at the touch of a button was great .
I find the Ring Central phone services to be simple and easy to use. The more I learn about the software, the happier I become.
Sometimes it is difficult to understand the directions for a specific task but the help function is most helpful.
Since Ring Central is a VOIP phone system, we do not need to pay for a land line since it is all based on the internet.
It's easy to use and I don't need to have an actual FAX machine in my home office. I have limited space and just emailing my faxes is great. I don't FAX often.
It's probably more than I really need to spend based on the number of faxes I send/receive, but it's great to know I don't have to run to FedEX or UPS to FAX those few times.
I can FAX with great ease and no machine. Faxing is no longer the cool thing to do, but I have occasional need and this fits well.
I like how easy it is to download, how easy it is to use, how quickly it loads and how it allows us to video conference, allows us to do presentations for others to follow and it's free!
Sometimes the program lags, not often, but sometimes it does. For the most part, I have nothing to complain about.
It has allowed us to to talk to other companies and arrange meetings to view stats on our leads and that is extremely beneficial. The connection for the most part is clear, the options for it are amazing and it has helped our company ensure we are all on track with the success of our leads.
The ability to take calls on my computer or desktop
The delay with call forwarding and the message you get when you answer the phone
The ability to be connected to clients on the phones we already have without annoying, bulky desk phones
Being able to access our account via mobile app. Allows us to make phone calls, send texts, and faxes using our business phone while on our mobile device or desktop computer.
Honestly, there's not much to dislike about this program. It's been so useful for our company!
This has been so useful in taking after-hours phone calls. When we are not in the office we can forward business calls to our mobile device and make outgoing calls, as well.
RingCentral provides all the features of a call center or PBX system without all the hardware. VoIP phones are easy to use and program.
Occasionally, the phones lose connection with the internet and the system does not work. This has happened once or twice a year for the five years we've used the system.
No PBX system to maintain. Less expensive than a traditional multiple-line account with a phone company.
I love that the I can be mobile and still able to answer any phone call via mobile.
I biggest thing that I dislike is that the mobile device is always crashing or the mobile app won't ring when a phone call is being placed.
We use RingCentral for all of our phone calls we have VOIP phones in all of the offices and if you use the desk phone they are more reliable then mobile.
Mobile app forwarding abilities. Ability to reuse the same conference logins over and over.
The new update that forces 2 screens to open up (1 for sharing your screen, 1 for viewing others). The application is blocked by a lot of large corporations because of security threats. Sometimes this forces us to use different software applications like Skype or Goto meeting
Mobile call forwarding, VM alerts, screen sharing. Face to face web conferencing.
The functionality I like best about RingCentral is the mobile application I can easily use on my iPhone for calls and text messages.
The thing I dislike about RingCentral is that it doesn't work that great on my Windows desktop. It is really slow and the calls I receive seem to be really delayed.
One of the biggest benefits has been the ability to work from anywhere and always have access to set up and join meetings on any device. Since it's a cloud application there isn't a requirement to only use one device, it can be accessed from tablets, mobile phones, and desktops easily.
The software allows you to scan, fax and call a client from your desktop.
Having to scan in documents and then upload them in order to send fax.
The service is used in an Accounting firm to fax, call and receive voicemails.
Ease of use, setup, and scalability! They offer many ways to use the system, rather it is from a cell phone, desktop, or traditional desk phone.
Bandwidth. Make sure that you have adequate internet speed to handle the load of the phone system and other internet needs.
It has solved my communication needs. Rather it is voice, fax, text, or setting up web meetings. RingCentral has it all.
I like being able to communicate with staff through out the country without any issues.
Our customers may not necessarily have the same use of this product that we do.
Business meetings that have spread sheets that need to be shared.
For business teleconferencing, RingCentral is fantastic. It's easy to use and consistently just works. With RingCentral, you can easily have multiple people video chatting in the same call.
Opening a RingCentral call is not instantaneous--it takes a few seconds to initially load the software.
As a remote employee, I need video conferencing to work every single time. And RingCentral does. I'm able to easily talk and share my screen with my coworkers every day.
I'm a huge fan of how easy it is to set up - I have a lot of experience with hosted phone providers and it seemed that most admin portals would be the same but RingCentral is different. It allows you to make changes on the fly that reflect immediately.
I honestly don't have any complaints. Anything that would be complicated or tough to figure out on your own is not an issue - they offer 3 complimentary training sessions to your admin, and then you can use a partner like me who will train the users.
Just need an alternative to using my cell phone for work. I was aware of the benefits.
Easy call groups to setup for small or larger companies. Call forwardin is easy to setup and use.
Not being able to add your own music. Some of the hold music is loud. Sometimes the mobile deivces cannot transfer a call on hold.
easy to use either VOIP phone or on a smart device.
Speed and reliability. Convenience and user-friendliness.
There is nothing that I currently dislike.
Faxing hand-written edits to off-site staff.
I have to spend all day in meetings and RingCentral makes it so easy. Love the product and all the possible integrations
At times we face connectivity issue and lot of echo
Connecting with number clients and off shore teams virtaully was difficult and calling was another challenge. It makes conferencing so easy