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| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Training | Documentation |
| Languages | English |
Compare Quo with other popular tools in the same category.
that can keep the text messages, I'm allowed to use different phone numbers as well depending on the area I need to call
too many issues that might be related to our connection but checks out its the system, There are delays sometimes or the text messages do not show
the hold button, that was extremely necessary and its finally here
Functionality and ease of set up. It worked as I expected, as soon as it was set up. Like buying An apple product, just works
Not much. Just works. The US Text verification process was a pain
Needed to get off my day- employer phone. This platform allowed for that
I enjoy the convenience of having a separate line for my business.
I experienced issues with making calls to some 1-800 numbers.
Using the OpenPhone platform allowed me to stay in contact with overseas suppliers for a low monthly fee. As a startup company, I need to keep my expenses as low as possible.
Getting a US number for my business was really easy. The UI of the app is also very intuitive. Highly recommend
I've tried paying with my card but it was declined twice. Not sure if it's Stripe's problem or my card's.
I needed a US number for customer service and to open a Stripe account. I got it easily from OpenPhone.
How easy it is to use! Minimum training and maximum user friendly. I love that you can archive chats and save contacts.
Nothing. It worked well for us and I would recomment to anyone.
The ability for our customers to text in for convience and we can respond in real time on mulitple devices.
i am using openphone, there services are best and top quailty. its about their services. now i will share my experience of thier costumer support. there support team is very helpful and coperative. they solved my issue with in 2/3 hours.
there is nothing dislike about openphone, everything is perfect like services, costumer support everything.
i make twice payment for subscribtion and i just report a problem and they just solve it within 2/3 hours
Their assistance with migrating our organization to their database was very smooth inspite of issues with porting numbers. The team was very patient and worked diligently to resolve any issues.
A video phone option would be helpful for our organization. So far that has been the only issue my team has found.
Transperency and portability of communications. When we have had staff turnover in the past the caseload of that staff was sometimes difficult to make sure noone was missed in the transition. Also the oversight with communication issues.
I was a bit unsure at first as I was having some notifications issues and missing calls, but the support team was super helpful in resolving issues - and quickly. I also have a Google Voice #, but you cannot text in Google Voice Canada yet. I also love how OpenPhone lets me organize texts & calls, make notes, mark done, and record calls!
We have had some issues with notifications, calls getting missed and other tech support issues, but I think some of it is partially due to lack of knowledge on our end and just compatibility and settings needing to be set up right so I do not fault them anymore.
We can call & text and record calls all in one organized place. It connects everything in one place to have multiple #'s & users! I now have a virtual assistant on the other side of the world who can help answer calls and texts all through OpenPhone!
OpenPhone is so intuitive to use; it just makes sense because it always works in a variety of really helpful ways.
I really haven't hit any downsides, OpenPhone works exactly as I need it to.
I address the US market from the UK, so need a US number and a cost-effective call and SMS solution. The on-screen method of calling and seamless text integration is super efficient, and the workflow element is a value add for sure.
The fact that I can use it anywhere, answer it and make phone calls.
Sometimes if the internet connection is weaker (not sure if that is why) it hangs up before I can answer it.
anytime there is an issue they fix it.