Grasshopper Reviews & Product Details

Grasshopper is cost effective and easy to use.

I wish it would show the caller ID and allow us to transfer calls to different extensions.

We use grasshopper for call forwarding and texting.

Ease of set up and maintaining, changing settings.

Lack of scalability and user interface - does not grow easily with company needs.

Very responsive customer service team and very diligent in solving problems and answering questions.

Grasshopper has a very wide range of capabilities. It take a Rhino workflow to the next level and allows users to realize nearly any modeling imaginable.

I dislike the way Grasshopper manages files. It would nice for a .gh file to be integrated into a rhino file so that you don't have to worry about coordinating multiple files.

Grasshopper helps me to accurately and effectively model desired geometries for architectural designs.

Ease of use for setting up company extensions

Unreliability of mobile phone app could be improved

Setting up individual extensions for all employees via our company number

I am confident in the confidentiality system of Grasshopper and have never had any problems. Super convenient to make confidential phone calls from a personal phone routed through your work number!

I wish it could be automatically linked to our practice software so that the client numbers we needed were accessible from within the app.

Confidential communication with clients over the phone is a consistently crucial part of the job as a therapist, so it is very helpful to have an easy and reliable program to contact clients or insurance companies from anywhere.

Helps stay in contact with clients on the go. Don’t need to be in office to stay in contact

Phone won’t ring when calls come in. A lot of the voicemails do not download and I have to contact customer service

I have more confidence with my clients

The ease of the interface to configure everything.

A little pricey. There are competitive products that are less but not as easy to use.

Connecting a remote team.

Its convenient, reliable, and professuonal.

I haven't found anything to dislike about grasshopper.

I use grasshopper as our central phone answering and delivery system.

So many extensions are free and easy to use

Some glitches that made an additional phone number not work

Now I could be anywhere

The call forwarding feature is awesome. It allows anyone at our company to work from anywhere and still not miss a call. Also, I love the fact that all users can dial out from our same business line. Additionally, it was great that we were able to transfer our phone number from our current service provider for free with no delay in receiving calls.

Would love for us to be able to send outgoing faxes in addition to receiving inbound faxes. This would be a great added feature, even if it cost a little extra.

It is great that we were able to set up extensions easily to be able to better serve our customers based on their needs and the call forwarding feature helps us to not miss a phone call. This allows us to provide better customer service. If a call is still missed then all users for that extension get an email with a voicemail, so the caller can be contacted back as soon as possible.

Ability to operate Grasshopper 100% via the internet.

That the app does not AUTO-SIGN in when I restart my computer. When I restart my computer, my skype auto logs in and I don't miss a call. When I restart my computer, if I forget (and I do) to restart and login to Grasshopper, I may miss a call or a text. Also...for some reason, I do NOT always get a Text message from companies that require me to receive a SMS from them to verify ownership and etc. Sometimes I get the SMS and sometimes I do NOT???

I can have a phone line regardless of where I travel. As long as I have my computer and internet, I'm back in business.

Call routing options, on-hold messaging and custom time schedules.

Having to call customer service to delete extensions and old on-hold messages.

System find me if I'm not at the office

The price and the fact that there is a very easy way to route incoming calls.

There is really nothing that I dislike.

The problem is that I primarily use my cell phone for business and I do not want everyone who needs to reach me to have my personal cell phone number. I especially love the ability to easily listen to the messages left to me since they are emailed to me. It is a huge time saver!

The ability for professional sounding phone answering

I love Grasshopper I would not change a thing

Organization of incoming calls

Grasshopper has taken all of the hassle and expense of managing our phone system away and provided us with a reliable solution.

Nothing and we have been using GrassHopper for over a year.

We solved our internal phone systems management issues and made it easier for each of our employees to manage their own extension. We also realized that we could eliminate almost all of the spam calls.

It provides our company much more flexibility, yet costs us less money than we were paying with Verizon. It's easy to get in touch with a customer service person when we have a problem to solve.

Tweaking the right initial set up can be a little complicated and confusing, but the Grasshopper customer service people helped us and it's exactly how we want it now.

When our business went from a long-standing bricks and mortar space in NYC to an online-only e-commerce business, Grasshopper provided the perfect solution to meet our very specific needs. While our "office" had became de-centralized, we still wanted to assure our clients that the transition would not in any way effect the outstanding customer service and quick response we provided.

Grasshopper is user-friendly and takes care of all of my small office needs.

There are really no issues at this time. It does exactly what it's supposed to do.

Grasshopper makes sure I never miss a call because I'm busy helping someone else.

Very easy to setup for multiple users, been using grasshopper for about a year and have had no real issues, we love the call forwarding feature.

No real dislikes, the app does need to be reloaded every now and again.

We are a service based company and the phone ringing is how we make profits, honestly could do it without grasshopper.

Mobile acess and easy to manage. With the iPhone you can check all you calls

Paying for time while caller calls line and the s duplicate charge for the vonnection

Tracking down people travrling

Grasshopper provides us with a way to always receive our calls regardless of where we are. Having a real 800 number makes us more efficient and professional. Pricing is very affordable also.

There's not a lot to dislike, the only improvement I would make would be faster voicemail notifications.

It solves the problem of needing a full time employee to answer the phone at the office. We can spend our time and money on other things our business needs.