Grasshopper Reviews & Product Details

I now can work from home schedulei g appointments for our company! Calls are directed to my cell and everything stays professional. Grasshopper is perfect for small business owners!

The app lags a bit. When I miss a call, it is hard to tell if it was business or person toghtvthat moment. The app takes about 1-2 min to update

Our office manager now has more time for operations vs answering phone calls

It's a great app and it does what it is supposed to be doing.

So far there is really nothing that I dislike.

We use grasshopper to receive inbound phone calls as we don't have a landline for our company in our current coworking space.

Grasshopper allows you to manage your company's phone extension, voicemail, and transfers with ease. You can forward to multiple numbers, have a fax, voicemail to text email and much more. We've used the service for over 5 years and never had an issue.

There is nothing I can think of at this time.

It allows us to have multiple extensions for sales, support, billing, etc. Plus we have an extension for each employee. Voicemail, etc.

Ability to call and receive calls from multiple phones

It is frustrating that you must be using the phone app to manage texts. It would be helpful to be able to text from a web browser.

Using personal phones without giving personal number to clients

The set up process and the entire interface is so simple and easy to use. Once you have your phone numbers synced you have complete control so any changes can easily be made. The changes take affect immediately so there is no lag time if something needs to be updated.

I haven't come across anything thus far that I have had issues with or that I dislike.

We don't have huge call rates but we were in need of an 800 number for a campaign we were running. There wasn't a need to spend the time and money setting up a multiline phone system and this was the best solution for us.

Graphics, the interface, the sliders, the compatibility with Rhino

it is a complicated software without any doubt

I can model anything I want, any shape

Grasshopper provided me the opportunity to create different designs that I always want to produce but I couldn't do it using BIM softwares

I am still learning about this software and sometimes I take long time to understand how to develop my ideas using it.

I can create parametric surfaces for my projects.

Simple straight forward pricing, features and a great service. You pay a set fee depending on usage and you can easily rotate who gets called and set basic availability. Unlike most services there's not a per user fee which is perfect. We've been using Grasshopper for 2 years and it's just great.

We've had a few problems with dropped calls and quality of the line but their customer service was perfect. They waived our fee for several months while they worked to fix the problem. (We are a UK customer, and they were still new to the market). Other than that, no complaints.

Managing a small business with multiple people answering one phone. Before this we had an insane system of who to call and when using call forwarding and all sorts of insanity. Grasshopper just worked. It was easy to setup and was immediately useful.

Price point, ease of setup, support, features, EVERYTHING!

No complaints. You are asking for 40 characters to repeat. No Complaints.

Virtual operations are easy with this product.

The smooth use of the mobile app to manage calls, & voicemails

The mobile app seem to simply skin the web site & some places buttons don't always work

Multiple phone lines with out the bed to be tied into a physical office

The best part of the software is the ability to design any object with mere points and customize the shape of the objects. It's revolutionary. Amazing! I love it.

It is a very difficult software to learn if you don't have a basic level of understanding of the 3D world. It takes time to learn how to use the software. But once you learn it, it's an wonderful software.

I created beautiful 3D shapes that couldn't be designed using any conventional 3D CAD tool. The designs were then 3D printed. I used topology optimization to it's fullest potential using Grasshopper

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The maneuverability and flow of the website. The Customer support you get is spot on. They walk you through step by step. Very user-friendly. Quick and simple steps to get done what you need to get done. I love making quick calls from my cell number and not giving it out to peple.

Nothing yet. If anything I would say maybe less emails to remind you about stuff, message, account setup. But that is silly

The quick and simple way of getting back to customers sooner and able to make NOTES on all calls right in Grasshopper.

I can easily add unlimited extensions, delete and reorganize extensions based on personnel changes, and there is a separation between general extensions and personal extensions. Easily set up a unique company toll-free number.

When you make an outbound call, you cannot transfer to another extension.

We love Grasshopper because it allows us to make business phone calls from our personal cell phones using our company phone number through the Grasshopper app. That way, we don't actually have to have separate company phones.

Love that we retained our phone number, and that porting it to Grasshopper from our prior provider was simple. Also, the online dashboard is intuitive, making it easy to set up. The ability to have individual voicemail boxes and extensions for multiple people was a bonus, and functionality our prior provider didn't have. Main thing I love though is voicemail as e-mail!

Honestly, at setup I got a little confused about different access levels, but that's been about it. But otherwise, it's been great.

My office went 100% remote. We had a phone system with a dozen handsets and a big base station. Stuff we'd had for years. Giving up the physical office space made all the land lines obsolete, and transitioning to Grasshopper, which my spouse's company had been using for some time, was the best solution for us. Also saved us about $100 a month because we dropped two lines, and services we'd been paying for a la carte are now bundled into Grasshopper.

Calls come directly to my cell phone so I can take business calls no matter where I am at.

I'd like to see a better way to identify the incoming call without resorting to having the caller state their name. If I send the caller's caller ID info I don't know if it's coming from Grasshopper or a direct dial of my cell number. If I send the company's caller ID info I don't know who the caller is until I answer. Maybe have the calls ring and get answered in the Grasshopper app rather than my phone's dialer.

No more worries about hardware failure. Decreased monthly cost over having land lines.

The website is easy to navigate, and gives me all the information I need quickly.

I would like to be able to call on my cell phone and have our Grasshopper number show up on caller ID.

Being able to track missed calls and seeing all of our faxes - with one convenient number is really efficient.

The ability to add multiple phone lines and schedules for each extension is great.

Occasionally calls drop...usually only if there are technical issues across all of Grasshopper, however.

1) Routing calls to multiple customer service extensions. 2) Tracking voicemails

Grasshopper is the product you need if your office is always on the go. The product allows you to create one central number with multiple extensions for your employees. This eliminate the need of having so many direct numbers for your clients to remember. In addition, Grasshopper allows virtual faxes. To receive a fax electronically via email simplify your paper, time, and office needs. There appear to be features scheduled to come soon for Grasshopper that can be exciting for small businesses.

There is not much to not like about grasshopper. However, these are minutes attached to each package you purchase. There may come a point when you require more minutes or less minutes. Voice mails are passed on via email. This may be a hassle when on the go and need a simple way of just one click feature for voicemail. The app can use a more simplified look and faster speeds when moving from task to task.

We are solving our virtual telephone needs using Grasshopper. As we a human services organization, we work in the field more than half the time traveling to our consumers. It is imperative to be able to have a central line for customers can call, receive information, and connect to employees anywhere on the go.

Grasshopper was very user friendly. It was easy to use and never really had a need to contact customer support. We used it for a few years and were very satisfied. The implemenation was easy and we loved that we can use it on a line line/VOIP or also log into the Grasshopper app and answer on the go. Grasshopper app is slightly better than our current company.

Downside was that we grew rather quickly and needed to switch to another company to meet our needs. Other than that, we would've stayed. Plus I believe our new company has better perks when using an 800 number with them.

The need to answer mutliple calls at once plus the ability to have mutliple answering the phones. Not to mention, the ease of forwarding the call or forwarding a line to another phone.