CloudTalk Reviews & Product Details

It counts my calls and missed calls. I love that It Takes the country code automatically and features like leaving voice messages recorded and sending SMS and the SMS sent from the other side.

It has poor sound sometimes and is very annoying when it happens. The audio has a low volume and a sort of static in the backroung. Sometimes, not always. I thing comparing to other is pretty good though

Definitely, it has improved my workflow; the fact that you can select the country so any number will be automatically dialed to that country code is fantastic. The ability to see green or red calls is also a good plus. However, I would like to have an automatic count on the calls, instead of fishing between green and red.

It's comfortable because you don't need to take your phone. You can copy and paste the number and call it. Moreover you can receive calls too its usefull in this aspect

In my opinion they need to improve a lot of processes, because sometimes when you try to reach your contact it's difficult. You cant hear clear the sounds, and you need to call your contact twice times or more

I can save time, and don't need to check my mobile phone all time when I try to contact with mine clients. But sometimes its really slow and doesn't work properly

The ease pf use and competitive rates for Europe

Very complicated and pricing structure and agreement has been disjointed and inconsistent to the initial agreeement

allowing our sales team to make calls seamlessly

Being able to call from the phone and from the computer.

Had technical issues. Internet etc., the tags. Should be automatically there. shouldn't have to press the button, then select if the call got hung up.

easy to call candidates from all over the world. see mroe stats etc.

has a chrome extension. overall a decent app

there are glitches. like the "send sms" button oftentimes disappears so you need to manually copy and paste the number you need to send a message to, error prompts etc. you need to relaunch the app

can send messages to anyone.

Call experience is so far okay and smooth.

Limited text messages are allowed daily.

Unlimited text messages should be unlimited daily.

I love the concept; it's easy to use. You can make calls all over the world.

The software has a lot of issues; in regards to incoming calls, outgoing calls. The service team takes a while to get back to clients.

We are using cloud talk as our central phone platform.

The ability to replay recorded calls - this has helped me review my performance over the phone

There's too much clicking required to access critical information such as campaign statistics. Additionally, the call transcripts are wildly inaccurate.

Being able to review my performance over the phone.

very easy to call and the signal is stable

Can't send the group text to the leads list

Bad signals with Jiminny. CloudTalk has missed call list and downloadable app.

I like the talk quality and the mobile app

Incoming calls does not show the number, the panel could be improved

Talking with customers and measuring the team’s performance

iOS app work great. Sound quality on desktop is fine.

Android app doesnt work at all...after severall reboots it doesnt work and constantly crash or just doesnt show incoming calls.

route calls to the correct numbers

Ability to call from my computer, easy to use and a simple interface

Sometimes there is some latency, maybe just a second, I tried other providers with the same internet connection with this issue

I can make many calls in the same day, as it is super helpful to have it in the computer with the app, economic price and easy to use. Maybe I can add the possibility to use the central when you have a team of people

Easy interface, good quality of the connection, responsive support, integration with front

very limited amount of mobile phone numbers available for EU, lagging phone app for iOS and Android, which we pretty much do not use anymore.

Communication with our guests. Spreading calls among distributed group of employees.

the usabiltiy is great, which solves lot´s of time

If noted no downsides - by using Cloud Talk - yet.

cloud talk will help us to call lot´s of people in an efficient way

Conseguir trabalhar a partir de casa, sem ter material físico.

WAV Files. Eu substituía estes por MP3 files.

Tele-trabalho

It's very intuitive and easy to manage...

Technical issues (server disconnection for ex.)

Calls are recorded, cloudtalk distributes the calls evenly between me and my peers.

Great service when it works! We have had a few bugs along the way, but when it is working, great service and easy to use!

Can not find voicemails easily, sometimes the connection is bad

Connection issues and voicemail retrieval

Auto recognition of numbers. Tracking of calls.

Sometimes bad connection with the client. The client can not hear me properly all the time. I dial and I the time is running without hearing the dialling in 30% of the cases, then I have to restart.

Bad phone connection. Costs for calls to Switzerland.

I like that there is a dashboard with additional features which allows me to conduct more in depth tasks, I am also a fan of being able to answer calls with a single click.

I dislike that I cannot change the ringtone. I dislike the manner in which calls are ended, there is no tone or sound to indicate the call has ended. I also dislike that there is no tone/beep to indicate that the call has begun when answered as other similar products do produce a bell to indicate the person on the other line can hear you.

I can easily transfer calls, for more detailed issues I can solve issues on the dashboard in my web browser.

Great app, i started using it at work of businessman and it made my job easier. I connected it with CRM system and it works perfect. Integration went smoothly, without any problems and it making calls easy. It´s possible to monitor the performance of employees and analyze their communication. Today i´m using this app as fantastic tool with fast communication without any problems with clients. Definitely recommend.

Very good app whitch is very intuitive and easy to use but it has some worst pages. Sometimes it has more difficult integration and it does my job a little bit harder. A little bit negative is also that this app has higher price.

integration with CRM - i use it for calling to my clients