GoTo Connect Reviews & Product Details

Using Goto Connect, I stay connected with my customers and colleagues at any time and anywhere. It is very helpful.

There is nothing to dislike. All its modules are very helpful.

Before using Goto connect I lost some customers' calls, but now I don't lose one.

Goto Connect remote products for remote working are the Best for any business. With softphones for mobile devices to laptops/desktops very easy to use and work like no other, my company has been operating for about five years now. Only clear sound and never no downtime I witnessed, so that keeps my clients and customers super happy. I refer GoTo Connect to everyone that has a business!

The only thing wrong with GoTo Connect is I don't know why everyone isn't using it by now. I don't have any negative answers cause GoTo Connect has been ahead since I started my services with them; plus, customer service is there for help, and they know what they're talking about. I wish they did something for long-time customers to show appreciation, but everything else is excellent.

Remote working that's what GoTo Connect has solved: to work from anywhere and have a great connection without glitching or dashboard issues. GoTo Meeting is better than Zoom, and the picture is quality, and no one has to log back into the meeting when it's more than three people in the forum. Thank you, GoTo Connect, and they only keep getting better!

The easy to use admin center has made life easier every day. I have tried many other platforms but I always can convince someone that GoTo Connect is better and more effecient due to there indutsry leading administrative portal

The thing that I do not like is there applications for desktop and mobile. There are many advancements that can be made her to make end users lifes easier.

Go To Connect is providing me with every tool I need make and manage calls.

The simple features such as (Phone, Messaging, Meetings, Contacts, and Engage).

It will be cool if you could customize the background.

I can answer my work telephone remotely from office.

When compared to our previous provider, GoTo has faster customer support, better analytics, and provides more documentation on how to use it.

They don't archive messages or SMS, so we haven't been able to use that feature.

We now have a solution to provide Virtual Phones, a stable online fax service for staff, integrated IAM support, and secure phone lines. The virtual phones allow our staff to no longer be tied to a single desk and can roam between our locations or when they are on the road.

We love the opportunity to use the App when we work remote. It also comes in handy when I (the receptionist) cannot be at my desk-I answer the phones on my cell phone. It is very convenient for a busy office.

I honestly cannot think of a downside. It provides all of our needs.

We receive excellent customer service. We switched to GoTo becasue of the ease of use and versatile options. We are definitely more productive with GoTo Connects features at our fingertips.

The reliability and ease of use of the app are the best assets.

No real downside. Sometimes when on cell phone connected to wifi and get too far away it drops, but then I switch to phone connection and it works 100%

Virtual meetings are a must in this current climate and the ease of scheduling and reliability make it a breeze. Also the ability to answer my office phone extension from anywhere is a game changer.

We have been using GoTo ourselves since the days when it was Jive, and we recommend it to all our clients who need to replace their legacy phone system with a modern VOIP system. We have gotten uniformly positive feed back from our clients. We really like the ability to have a phone and home and one in the office and use them seamlessly in addition to the desktop client interface and app on our iPhones. We can be anywhere and respond to phone calls. We also like all of the integrated features (fax, voicemail to email, texting). The platform is intuitive to use and easy to manage. Though it's not the cheapest solution, the cost is reasonable. And when we've had issues, Support has been very good. We definitely recommend GoTo.

One feature that's missing - it would be great to have a cross-platform ability to see when someone is on the phone. It's clear from the desktop phone if someone's on their desktop phone, but it doesn't show if someone's on another type of device.

GoTo Connect is our complete VOIP & UCaaS platform. It's allowed us to use all of the UCaaS features and stay in touch with our clients and partners.

Ease of management and ease of use makes GoTo Connect a success for our organization. We can quickly deploy a desk phone to new users, relocate a user that moves to a new location, and one of my favorite features is "Hot Desk" which allows me to temporarily make a phone at an office I am visiting for the day my phone. Calls for me ring on this temporary phone, and even the buttons are configured from my original desk; all of my speed dials are mine, when I press the message button, I am automatically connected to my voicemail.

I do not have any complaints about GoTo Connect. In the 4 years we have been utilizing GoTo Connect all of our user support questions have been about how to utilize the system better.

We had multiple on-premise phone systems that were outdated and needed to be replaced. In addition, there were complex spreadsheets of our phone directory that were in constant need of updating by multiple people, making it hard to locate numbers for users. Now, we have all users in a single directory that is available to search on the phone. In addition, all users can be accessed by their four-digit extension instead of their ten-digit number. This is also very helpful when you are unsure where the person is located.

GoTo connect has a softphone app for all my devices, whether it is an iPad,iPhone,Android phone or Tablet, even a Mac or Windows computer or laptop! GoTo COnnect Is very easy to use, it makes Calling and texting a breeze from any device.

I dislike the new dialer that pops out a different window which clutters my screen. I would like to have the dialer open in the same window as the main Application so I don't have to hunt for the dialer popup to dial, answer, or hang up the phone as I have multiple monitors at work.

In a flexible work world, GoTo Connect makes it possible to stay in contact with all my peers and customers wherever I am, whether I am at my desk, a customer's desk, on the road, or at home. I never have to miss a phone call period. I also don't have to use my personal phone number when I am not at my desk, I also am able to send text message directly from the GoTo Connect app instead of exposing my personal number to anyone.