GoTo Connect Pricing Overview

I love having an email fax instead of a seperate fax line. The service has always been great.

Nothing. I have used this company for many years and have been happy with their services.

Phone issues and they were able to get me an updated service

The platform is a user-friendly, unlimited lines, it cost effective, have great customer service, the call quality is better than i expected, nice features that it offers The 10 rating comes especially due to jive mobility app

I dislike the earnings curve of a technically sophisticated system

Awesome VOIP

We have been using GoTo ourselves since the days when it was Jive, and we recommend it to all our clients who need to replace their legacy phone system with a modern VOIP system. We have gotten uniformly positive feed back from our clients. We really like the ability to have a phone and home and one in the office and use them seamlessly in addition to the desktop client interface and app on our iPhones. We can be anywhere and respond to phone calls. We also like all of the integrated features (fax, voicemail to email, texting). The platform is intuitive to use and easy to manage. Though it's not the cheapest solution, the cost is reasonable. And when we've had issues, Support has been very good. We definitely recommend GoTo.

One feature that's missing - it would be great to have a cross-platform ability to see when someone is on the phone. It's clear from the desktop phone if someone's on their desktop phone, but it doesn't show if someone's on another type of device.

GoTo Connect is our complete VOIP & UCaaS platform. It's allowed us to use all of the UCaaS features and stay in touch with our clients and partners.

I can answer calls at my desk and softline at the same time.

It was difficult to start a meeting with someone that wasn't on my contact list.

The cost of providing service to our clients.

I can always reach a support technician when needed. Their PBX Systems basically run with very little maintenance. Usually when I need support it's needed when I'm trying to use a more advanced feature like connecting from one PBX to another by Extensions.

Compared to using an ISPs VOIP system, I havent really seen any downside. If we need a new phone setup it's a very simple process to configure and deploy to a new user.

Mainly cost and control. We don't have to wait on an ISP when we make changes or add new phones. Being able to create Dial Plans and Ring Groups, etc. saves a lot of time and money.

It has a complete dial plan allows you to handle incoming calls and faxes. Also has features that enable you to record and share your screen with coworkers.

Setting up the system yourself can be difficult due to how extensive it is.

I want a professional call number for my clients to call for a low price, and GoTo Connect offers me a complete platform to receive and make calls. Also includes a lot of features for a low price.

I think the options, including those we do not yet use, will be a great help to our business. We are in a new reboot phase and are still "plain vanilla" users. But we love the flexibility.

Selecting parameters. I think there's a bit of a steep learning curve, but that's a small price to pay for having flexibility. We are still learning which options are "must use" and "never use" for us. Your mileage may vary.

This sounds simplistic, but we had "meeting problems." Limitations imposed by a previous app were too frustrating. Now we don't have meeting problems. Also, if you ask my about hardware and billing, I'll have some very nice words.

The flexibility between the desktop app, mobile anopheles and physical phone.

Nothing! I have zero complaints with service, connectivity or cost.

All of our employees work remotely, and have since we began the company four years ago. We have tried other solutions in the past that were simply terrible. Go to has been an amazing product for us.