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GoToMeeting Logo
GoToMeeting
4.2
(13,277)
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GoToMeeting Reviews & Product Details

GoToMeeting Overview
What is GoToMeeting?

GoToMeeting combines all business communications together in one place, enabling you to host web conferences with audio and video and up to 250 participants and letting users host meetings via the cloud. The platform also supports mobile cloud recording, making it easy to transcribe and record meetings. Participants can also share their screens during meetings, and drawing features are also available. GoToMeeting has more than 25 integrations with popular platforms, including Microsoft Office 365, HubSpot, and Salesforce.

Company LogMeIn, Inc.
Year founded 2003
Company size 1001-5000 employees
Headquarters Boston, MA, United States
Social Media
GoToMeeting Categories on Findstack
Ask Questions about GoToMeeting
What GoToMeeting is best for?
How does GoToMeeting compare to Zoho Assist?
What are the pros and cons of GoToMeeting?
GoToMeeting Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux
Training Documentation
Languages English
GoToMeeting Pros and Cons
Pros
  • Voice commands powered by Siri
  • No restrictions on video length
  • SSO and AES-256 bit encryption
  • Users can dial in to meetings from their phones
Cons
  • You must download software to join
  • Remote keyboard and mouse control are not available in all plans
GoToMeeting Features
API Integration
Access Control
Audio Support
Automatic Updates
Chat
Clipboard Sharing
Collaboration Tools
Custom Branding
Diagnostics Tools
Endpoint Management
File Transfer
Instant Messaging
Integration with Ticketing Systems
Mobile Access
Multi-Monitor Navigation
Multi-Platform Support
Performance Metrics
Reboot and Reconnect
Remote Desktop Control
Role-Based Permissions
Screen Sharing
Session Recording
Session Reporting
Session Timeout
Session Transfer
Two-Factor Authentication
Unattended Access
User Management
Video Support
Wake-On-LAN
GoToMeeting Media
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GoToMeeting Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 08, 2024
GoToMeeting Logo
13,277 GoToMeeting Reviews
4.2 out of 5
Small Business (50 or fewer emp.)
Jun 17, 2021
 Source
Overall Rating:
5.0
Mathew R. avatar
Mathew R.
Account Manager
Share
"A great tool for conference calls!"
What do you like best about GoToMeeting?

The ease of use and simplicity of connecting to a call.

What do you dislike about GoToMeeting?

It could use a bit more "flash" and special features.

What problems is GoToMeeting solving and how is that benefiting you?

I am able to easily meet with clients, whether using audio only, video as well, or even sharing my screen to train.

Mid Market (51-1000 emp.)
Jun 17, 2021
 Source
Overall Rating:
5.0
Nagesh H. avatar
Nagesh H.
Lead Project, Tech Support & Operations
Share
"Using Gotomeeting from ten years as user"
What do you like best about GoToMeeting?

Screen sharing, taking client screen control are the best features.

What do you dislike about GoToMeeting?

Currently, it does not have a file sharing option.

What problems is GoToMeeting solving and how is that benefiting you?

We are solving our own software's problem by taking remote control of customer PC using gotomeeting. Through this, we can avoid physically visiting our customers.

Mid Market (51-1000 emp.)
Jun 15, 2021
 Source
Overall Rating:
5.0
FM
Fernando M.
Ingeniero
Share
"the maximum communication in real time"
What do you like best about GoToMeeting?

I love it since it is a company that allows you to communicate in real time with millions of people in fast time

What do you dislike about GoToMeeting?

I really do not get anything negative for this company I like it from all points of view

What problems is GoToMeeting solving and how is that benefiting you?

There are many benefits of verda, since through it a series of actions can be carried out from a family type as well as within a company, through its video conferences, in real time and quickly, allowing meetings or face-to-face conference with family, friends and clients, it is a very good company.

Small Business (50 or fewer emp.)
Jun 12, 2021
 Source
Overall Rating:
5.0
Rohit C. avatar
Rohit C.
Rpa Consultant
Share
"Easiest Platform for Business Meetings"
What do you like best about GoToMeeting?

Very easy to use No need to have the app installed for other joiners Value for money Cost effective Option of Go to Webinar

What do you dislike about GoToMeeting?

Utilizes higher bandwidth May face issues if connectivity is not uniform, gets disconnected frequently

What problems is GoToMeeting solving and how is that benefiting you?

Business meetings Controls of other participants Share documents Integrates with many of the available emails accounts

Small Business (50 or fewer emp.)
Jun 11, 2021
 Source
Overall Rating:
5.0
SE
Sam E.
Field Technician
Share
"Gets the Job Done"
What do you like best about GoToMeeting?

What I like best about GoToMeeting is that it allows for face-to-face interactions when doing so would otherwise be improbable. People are able to easily access the meeting when the software is installed (very easy to do so by the way, very clear instructions for downloading) and login in a secure way.

What do you dislike about GoToMeeting?

Bugs or glitches in the program occur, resulting in the cutting out of sound or the freezing of other people's screens. Updates are also sometimes at inopportune times and result in "meeting kickouts." Sometimes when you login it doesn't recognize you from previous times and makes you redo a lot of the steps that you had to do to get the program running in the first place.

What problems is GoToMeeting solving and how is that benefiting you?

Meeting during covid for work or summits has become more accessible, due to the cancellation of travel planning—this saves both time and money, which could be better used elsewhere. Seeing other people's presentations is also easier due to my eyes no longer needing to be stained to see what they are presenting. Instead, I am able to see their presentations up close and better grasp what they are talking about. I can also do my own quick research/fact-checking on my laptop while they are presenting, at my own discretion.

Small Business (50 or fewer emp.)
Jun 09, 2021
 Source
Overall Rating:
5.0
GS
Gopal S.
Tech Support
Share
"Best meeting sofware till date"
What do you like best about GoToMeeting?

The software have Superb connectivity, never faded an issue. The interface is relatively easy and options are easy to find. Setting up a meeting is easy and have best options to handle. As it has Screenshare and control option, it is very very easy to help the customer over a meeting. The audio connectivity and options are great. The meeting record option is very very helpful to review the meeting in future. The task bar icon and options running from that icon is amazing to have a quick access to the software.

What do you dislike about GoToMeeting?

Remote control interface should allow full-screen view as other software, The interface should be better. The auto hide bar should be controlled in a nice way which allows user to hide is complelty while doing screen sharing. Shareing keyboard and mouse controls comes only once and it is difficult to share it again until the user right click and choose "Give controls". The option should be reappear if we lost the control. Once UAC is anabled, we can not take control of some apps like task manager or control panel, GTM should have better control over this kind of apps to keep on working. The meeting record conversion to mp4 files is good but very slow. We can not work on another meeting while one meeting is running. It should be allowed on a different device with the same account so that we can do two meeing from one account as some time we have to work on one system and then work on other system as needed.

What problems is GoToMeeting solving and how is that benefiting you?

It is amazing for Meetings and discussions, easy to use and resolved Customer issues over remote administraion. Setting up a meeting is very easy to setup and sharing system controls is easy. Taking remote control and taking to the customer at the same time is amazing to do as cutomer know what we are doing and can instruct if we stuck somewhere.

Mid Market (51-1000 emp.)
Jun 07, 2021
 Source
Overall Rating:
5.0
RB
Rohit B.
M
Share
"Great Tool for Web Conferencing"
What do you like best about GoToMeeting?

GoTo Meeting ranks highest in my best Conference call tools. This platform offers all the tools one needs to run a successful business meeting, Conference calls, Team Meetings and stands out for its exceptional call quality, robust features, and excellent customer care services.

What do you dislike about GoToMeeting?

Some of the drawbacks I usually face is when the internet connection has some problems; it gives us a lot of pain and the system crashes, and restarting a new meeting can be a pain, especially when there are a lot of attendees. The second drawback is it is costlier than the other applications, i.e., Entry-level plans have fundamental features.

What problems is GoToMeeting solving and how is that benefiting you?

I Use GoToMeeting frequently for Classroom sessions, Training Sessions, Calls with clients, and I like the ease of learning, the ability to host large groups and record the meetings.

Mid Market (51-1000 emp.)
Jun 06, 2021
 Source
Overall Rating:
5.0
Roman S. avatar
Roman S.
Data Scientist
Share
"Video communication from anywhere, globally."
What do you like best about GoToMeeting?

Mobile support - Gotomeeting puts meetings on my palms, by letting me join meetings or host meeting right from my smartphone, without the need to always rely on my personal computer. This has made it so convenient for me to engage with my team-mates, when I am not physically in the office. Toll- free number - Gotomeeting provides a toll free number via which I can call directly to listen to engagements, during our team meetings. With a toll-free number, I have conveniently been able to join meetings via the toll-free number, without even needing to make use of the internet. HD Quality and transcription - Gotomeeting ensures all of my video engagements are in high definition and this allows me to see clearly, every participant in my meetings. Infact the video is so clear,that it is almost like my participants are physically by my side. All thanks to Gotomeeting transcription feature, I am able to access written versions of all that was said during meetings. This let me have an idea of all activity in team meetings, without needing to be present in meetings.

What do you dislike about GoToMeeting?

I am completely impressed by the kind of experience I have had as a Gotomeeting user. Very satisfactory experience, as far as I am concerned.

What problems is GoToMeeting solving and how is that benefiting you?

My organization uses Gotomeeting for internal video engagements between my organizations workforce and for engaging with our customers. Gotomeeting provides my company with a reliable platform for easy to use, video communication.

Mid Market (51-1000 emp.)
Jun 04, 2021
 Source
Overall Rating:
5.0
GM
Geoffrey M.
It Specialist
Share
"Let's go to online video meetings with GoToMeeting."
What do you like best about GoToMeeting?

It's simple to connect ans and collaborate with other staffs easily and faster using GoToMeeting. It's simple to organize and host online meetings with GoToMeeting. Enables ease to chat with colleagues through instant messages. Facilitate ease of screen sharing.

What do you dislike about GoToMeeting?

I haven't encountered anything to highlight as a dislike because the performance of this tool is excellent. Although sometimes internet connection can be a problem.

What problems is GoToMeeting solving and how is that benefiting you?

Saves time and cost for traveling. Reliable with making audio and HD video calls. It's very secure.

Mid Market (51-1000 emp.)
Jun 04, 2021
 Source
Overall Rating:
5.0
RM
Ravi M.
Sap Consultant
Share
"Describing many features and good functionalities"
What do you like best about GoToMeeting?

In the GoToMeeting, they have improved many features and functionalities like audio clarity, ease to access, easy to schedule and share a meeting link, adding people during the meeting and recording of all the sessions, capturing the screenshot, easy to control the sharing screen and many more functionalities added in the advantages. The audio quality was clear and qulaity transmisstion while using this tool. Currently its top leading business meeting and training sessions.

What do you dislike about GoToMeeting?

I haven't identified the defect on the issues; it happens when the local network bandwidth not sufficient to access the link, so I need to overcome this type of issue like in less bandwidth link can able to access. When we are using on desktop needs some inbuilt functionality performance improvements, then it won't get to hang for some time while recording There will be a possible way to get meeting session calling it takes delay for connecting to other persons As of what we have observed described will see in the features .

What problems is GoToMeeting solving and how is that benefiting you?

There are generic issues while opening the GoToMeeting that will not connect for many reasons like server was down, network bandwidth, and the user doesn't have the proper resources, so based on that, we have analyzed and restart the server it went smoothly. While installing desktop applications, have suggested to the user for check for the user manual before installing it helps what to select which features are benefits for our daily usages

Small Business (50 or fewer emp.)
Jun 01, 2021
 Source
Overall Rating:
5.0
Gopi K. avatar
Gopi K.
Travel Advisor
Share
"Best video conference service"
What do you like best about GoToMeeting?

Best for live online classes and for video conference and I like the User interface and easy to connect to rooms especially the video clarity and sound clarity is good

What do you dislike about GoToMeeting?

Only drawback is sharing monitor We cannot share multiple monitors at a time except this I like everything

What problems is GoToMeeting solving and how is that benefiting you?

Iam happy for my online course and also works best for our work from home also we can can record the sessions

Mid Market (51-1000 emp.)
Jun 01, 2021
 Source
Overall Rating:
5.0
KF
Katherine F.
Work Based Learning Program Specialist
Share
"Simple to use and has on-screen features to assist the meeting planner."
What do you like best about GoToMeeting?

I liked how GoToMeeting allowed me to customize the settings for my meeting and helped me to maintain the privacy of our young attendees.

What do you dislike about GoToMeeting?

I didn't particularly appreciate that it cost money after the free trial ran out.

What problems is GoToMeeting solving and how is that benefiting you?

GoToMeeting solved our problem of holding virtual meetings. It allowed us to have high-quality meetings with our stakeholders.

Mid Market (51-1000 emp.)
Jun 01, 2021
 Source
Overall Rating:
5.0
Sudhir G. avatar
Sudhir G.
Python Developer
Share
"Used for webinars"
What do you like best about GoToMeeting?

Best app for webinars and meetings. I used this app for techgig webinars on machine learning, artificial intelligence, etc.

What do you dislike about GoToMeeting?

I personally have not felt any issue but some people face some connectivity problems.

What problems is GoToMeeting solving and how is that benefiting you?

Knowing more about new emerging technologies through techgig webinars.

Mid Market (51-1000 emp.)
May 31, 2021
 Source
Overall Rating:
5.0
Rahul K. avatar
Rahul K.
Technical Consultant
Share
"Instant go to tool when it comes to the support operations"
What do you like best about GoToMeeting?

few touch meeting creation and start the meeting within seconds. No of users while connecting on the same meeting is good. easily make the presenter someone. Buffer free even on the slow internet. Customization such as ... you can enable the webcam visibility of the only person who is sharing the screen on who is speaking. As an administrator or organizer you the controls.

What do you dislike about GoToMeeting?

No of people is limited to 251 users only which should be increased.

What problems is GoToMeeting solving and how is that benefiting you?

99 percent of the time is useful in the rescue of the customer when they are in trouble. Doing the support activity when you need the controls of the remote server. Unattended remote support.

Small Business (50 or fewer emp.)
May 29, 2021
 Source
Overall Rating:
5.0
JM
Jay M.
President
Share
"Best Virtual Meeting Software Out There"
What do you like best about GoToMeeting?

I've been using Go To Meeting for a very long time - several years. It's simply the quickest and easiest way to handle virtual meetings. I think when it comes to video conferencing the platform is flawless with high-def video and the ability to record meetings.

What do you dislike about GoToMeeting?

There's really nothing I found out of the ordinary or negative about GoToMeetings. I suppose that some businesses may find the price high when it comes to multi-version, but other than that, it's great.

What problems is GoToMeeting solving and how is that benefiting you?

With COVID 19 pandemic there is a need for more virtual seminars and meetings. GoToMeeting really allows for an easy way to conduct business with virtual meetings from home.

Enterprise (> 1000 emp.)
May 26, 2021
 Source
Overall Rating:
5.0
Mattie M. avatar
Mattie M.
Mental Health Counselor
Share
"Go to meeting!"
What do you like best about GoToMeeting?

Go. To meeting is awesome because you can use this app anywhere and you can download the app in the iPhone store. You are able to even have the meeting on a phone line if your quality is not good.

What do you dislike about GoToMeeting?

Sometimes you can have a dropped call which is not convenient

What problems is GoToMeeting solving and how is that benefiting you?

I am able to converse with friends or co workers by using a simple application

Mid Market (51-1000 emp.)
May 25, 2021
 Source
Overall Rating:
5.0
SW
Samson W.
Assistant Project Manager
Share
"A Great Application for Virtual Demos"
What do you like best about GoToMeeting?

It allows recording of meetings and presentations Convenient for teams working remotely Quite affordable Very reliable as the connectivity is great Suitable for all sizes of businesses Increases productivity at work Easy and fast to join or start a meeting Enhances collaboration Safe and secure The user interface is awesome

What do you dislike about GoToMeeting?

I have not had any negative experience with GoToMeeting

What problems is GoToMeeting solving and how is that benefiting you?

Good connectivity Virtual meetings Security Great user interface

Mid Market (51-1000 emp.)
May 24, 2021
 Source
Overall Rating:
5.0
BH
Bhagesh H.
Executive Customer Support
Share
"Review On GoToMeeting"
What do you like best about GoToMeeting?

The best option in GoToMeeting is Mobile Conferencing with this option we can host or joined the meet wherever we want.

What do you dislike about GoToMeeting?

In GoToMeeting, everything is easy to use it's a user-friendly solution for meetings. so nothing to dislike.

What problems is GoToMeeting solving and how is that benefiting you?

As per the current pandemic situation, as we are working from home so GoToMeeting is very helpful for me to keep connected with my team. we can also record the meetings or class so we can watch again. In the mobile app, we have a voice command option with this we can use Siri or Ok Google to join the meet just by saying "Start or Join Your Next Online Meeting". With the GoToMeeting 250 Participants can join also we can share our screen.

Mid Market (51-1000 emp.)
May 23, 2021
 Source
Overall Rating:
5.0
SN
Swalem N.
Project Manager
Share
"Video conferencing, screen sharing and file sharing made easier."
What do you like best about GoToMeeting?

Supports powerful features like messaging, screen sharing, video conferencing and file sharing. It is fast, safe and secure. Has a simple and user-friendly interface. It is simple to implement. Provides top security. Nice video and audio quality.

What do you dislike about GoToMeeting?

GoToMeeting is incredible-nothing to dislike about it. Has the best customer support team.

What problems is GoToMeeting solving and how is that benefiting you?

With GoToMeeting, keeping in touch with customers, coworkers and friends is easy. Easy to use and learn. Easy to manage. Supports more than 1 language. Responsive customer support.

Small Business (50 or fewer emp.)
May 19, 2021
 Source
Overall Rating:
5.0
Tara M. avatar
Tara M.
Chief Operating Officer
Share
"Great platform for group meetings, recording, screen sharing, and biz ops."
What do you like best about GoToMeeting?

Audio and recording features are great for groups.

What do you dislike about GoToMeeting?

Occasionally, users have a hard time with logging and getting audio connected.

What problems is GoToMeeting solving and how is that benefiting you?

Virtual communications, presentation recordings .