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Methodology
GoToMeeting
4.2
( 13,277 )
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5.0
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At a Glance
Overview
GoToMeeting combines all business communications together in one place, enabling you to host web conferences with audio and video and up to 250 participants and letting users host meetings via the cloud. The platform also supports mobile cloud recording, making it easy to transcribe and record me... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Viewabo is a remote visual support platform that lets support agents see exactly what a customer sees via their smartphone camera without requiring any app install or customer account. Agents operate from a modern desktop browser while customers join via an app-less iOS or Android browser link. V... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Professional
$12.00
/ month
Business
$16.00
/ month
Enterprise
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter (Annual Billing)
$79.00
/ month
Starter (Monthly Billing)
$99.00
/ month
Growth (Annual Billing)
$199.00
/ month
Growth (Monthly Billing)
$249.00
/ month
Scale (Annual Billing)
$399.00
/ month
Scale (Monthly Billing)
$499.00
/ month
Pros and Cons
- Voice commands powered by Siri
- No restrictions on video length
- SSO and AES-256 bit encryption
- Users can dial in to meetings from their phones
- You must download software to join
- Remote keyboard and mouse control are not available in all plans
- No app install or customer account required, lowering friction and improving adoption.
- Unlimited seats across self-service plans (no per-agent pricing).
- Recording retention options, secure shareable recordings, annotations and snapshots.
- Transparent pricing with clear overage rates.
- Helps reduce field dispatches and in-person visits for diagnosis and warranty triage.
- No public API, limiting custom integrations or embedding in wider systems.
- Limited confirmed integrations (Zendesk and Five9 only).
- Localization / multi-language support not clearly available; documentation appears English-only.
- Asynchronous/offline video capture appears deprecated or limited to legacy plans.
- Dependent on browser compatibility; some phone/browser combinations can fail per user reviews.
Reviewer's Segments
Small Business
38.23%
Mid Market
39.42%
Enterprise
22.35%
Small Business
50.0%
Mid Market
50.0%
Enterprise
0.0%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
Training
- Documentation
- Videos
- Documentation
- Videos
Integrations
Total integrations:
18
- Asana
- Calendar
- Dropbox
- Evernote
- Freshdesk
- Genesis Pro
- Google Workspace
- HubSpot
- Infor CRM
- Insightly CRM
- Intercom
- Jira
- LastPass
- Microsoft Teams
- OneDrive
- Pipedrive
- Prophet CRM by Avidian
- Samba Live
- ServiceNow App Engine
- Shopify
- Slack
- Trello
- Twilio
- Wrike
- Xero
- Zendesk
- Zoho CRM
- Zoho Cliq
- Zoom
Total integrations:
15
- Asana
- Calendar
- Dropbox
- Evernote
- Freshdesk
- Genesis Pro
- Google Workspace
- HubSpot
- Infor CRM
- Insightly CRM
- Intercom
- Jira
- LastPass
- Microsoft Teams
- OneDrive
- Pipedrive
- Prophet CRM by Avidian
- Samba Live
- ServiceNow App Engine
- Shopify
- Slack
- Trello
- Twilio
- Wrike
- Xero
- Zendesk
- Zoho CRM
- Zoho Cliq
- Zoom
Top Alternatives
Categories
No common categories found.
Company Details
- By LogMeIn, Inc.
- Located in Boston, MA, United States
- Founded in 2003
- By Viewabo, Inc.
- Located in San Francisco, CA, United States
- Founded in 2020
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