800.com Reviews & Product Details

Transfer call functionality, simple ivr system

Current number pricing, seems a little expensive

A toll free number for my clients to call

I am able to have 2 numbers and a fax number.

I have had issues with dropped calls when using the app, but ok when calling from my computer.

Having a toll free number

My 1-800 account has a lot of useful features like call forwarding and voicemail notification.

When a call is forwarded, you can only see either the originating number or the forwarding number, but not both. It would be great to have both.

Having my own 800 number is great and has helped elevate my business.

It has a very easy to use user interface

It is a little bit pricey for just hosting the number alone

It is providing me a phone number for my business that looks professional

I really enjoy the extensions feature, it makes call routing simple and organized.

No downsides stick out to me, sometimes I find that the call recording get cut short.

We utilize 800.com for our company phone number, which allows us to route incoming calls to the correct department for multiple companies.

The upsides are the ease of setup, allowing you to create a business number that you can give out to customers in a matter of minutes.

On occasion, the service will go down or not route calls properly.

800.com allows us to make sure calls are all organized in the same place, making sure we never miss a BEAT.

800.com is easy to use and being web-based I can access it from anywhere, including sending faxes and accessing past faxes sent and received. It reduces costs by making a dedicated fax line obsolete.

I have been using 800.com for a long time and miss the pay-as-you-go option. The monthly fee ended up being more expensive, but should be worth it if and when we use the service more frequently.

We needed the ability to fax documents for specific scenarios, most importantly dealing with state government correspondence. 800.com gave us an easy to use web-based solution for faxing.

Easy to use interface, easy to use mobile app, effective features, full service, reasonable price, easy to sign up and manage, easy to upgrade or purchase additional numbers.

Need to make it easier to cancel a service or subscription. I would prefer to have an option that is pay per minute used vs having to purchase a set number of minutes.

I am actually not really using the service right now, but I like how easy it was to setup and may end up utilizing it more in the future. Has all the features I need for my business.

That I can transfer the 800# to any number and that makes it SUPER convenient for my small business. I use my cell phone for most of the incoming phone calls.

There seems to be times when the 800# gives a busy signal or is not operating and the company does not send me any notice. That is frustrating when I always have to find out from my clients.

My clients like that they can reach me at no additional cost to them or their clients. I have travelled all around the world and my clients can reach me wherever I am.

my flex rate, unfortunately, it is not bookable for new customers.

that the flex rate is no longer bookable.

Easy number, Voicemail integrated

The ease of use. My company has used this service for years and both its reliability and features have grown over time. Their customer service is also really helpful.

The interface is not the best, but more than satisfactory for the price point.

A centralized support phone number accessible by anyone in the company.

The Pricing, The Mobile App, Ease of Connectivity, & Simple To Use Dashboard

I didn't experience anything that I'm unhappy with

Call routing and marketing tracking

Accuracy and efficiency, timely call transfers.

They dont provide enough voices or the ability to create different sets of greetings

Benefits are getting my customers over to me efficiently. I love the foward to your phone feature

Systemizes my calls. Gives my company the professional appearance it deserves without breaking the bank.

Needs more voice choices for the automated recordings.

Giving my start-up the professional feel it deserves while systemizing and sorting calls. I realized how important it is to track your call traffic.

That you can make calls from the app from your 800 number

That we cannot display our company name when calling from the. Umber

Calling leads

We needed an 800 number for a new texting service we implemented. 800.com was easy to use and reasonably priced.

We were hoping to not need a new 800 number, but since we couldn't use our original number, it was a good solution.

It allowed us to sign up for our texting service and have a custom number.

I like that 800.com has a simple user interface. I like the flexible options for forwarding calls, and I like being able to check my voicemails from any device.

I used to be on an ala carte plan, where I paid only for the minutes I actually used. The price has gone up a lot since that plan has been discontinued and now I'm on a monthyly rate.

I sell digital products, and occasionally a customer will feel more comfortable with calling my business rather than emailing. Using 800.com has allowed us to provide customer service to these customers without having to give out anyone's cell phone number.

The ability to have an 800# which can be transferred to a cell phone.

The pricing is a bit high for a new business

At the moment, not many because of the newness of my needs

We got a vanity number which was a close match for our organization

As a forwarding number, it is pretty basic

We use the toll free as a forwarding number we can use when we are doing fundraising.

Setup is a bit manual, but price is reasonable and setting options are varied.

Uploading voicemail recordings is a bit inconvenient as it does not accept .m4a files.

Ability to establish a hotline for one of our business service lines. It was cost effective and we were able to obtain a vanity number.