800.com Reviews & Product Details

Innovative, affordable, user friendly, scalable. Easy to implement as part of your existing business. Cusomter service is prompt even thought things don't break down. As part of your marketing platform, it makes it easy to track new customers. It's feature reach and easy to use and implement into your current system.

Improving customer service chat option, and increase the plan options.

We can use it to advertise on certain platforms and it makes it easy to track the sucess of our marketing campaigns.

Very smooth. No problems. Service has been reliable

That it is not free. That I have to pay to have an 800 number.

receiving calls through our 1-800 number

Very Helpful and professional helps me keep track of calls and when I can't answer they can leave messages

Nothing is very Helpful like I said when I can't get to te phone

When I can't answer it takes the calls for me and then I could reach out to the customers

Great service and effective product! Agents are always willing to help!

Website platform could be easier to navigate

Filter calls, collecting messages and friendly greeting!

Great Service. Helps with the flow of our inbouns calls. The best part is that the voicemails are sent to us via email so we never lose track of them. It helps us immensely.

We sometimes use 800.com to send faxes. Their interface for sending out faxes isn't the greatest, but at the same time we don't use too often, so I really can't complain.

800.com helps us with the call volume. I am able to help assign calls/voicemails to the appropriate person in our team. It helps us keep the individuals accountable.

We're able to resolve all of our client's issues in a timely manner. The prompts are easy for our clients to use, and we love the ability to respond to each of our customers on time.

There is nothing we dislike about 800.com. There is nothing we would change about the service. It allows us to have amazing response time, and exemplary customer service.

We are able to answer customer service inquiries with a 24 to 48 hour turn around. We also have different inboxes for each of our client's needs.

Very easy to configure & use. Flexible enough to meet a variety of use cases.

Frankly, I have nothing to criticize. Everything works perfectly.

Allows us to create dedicated numbers for specific purposes, collect statistics on usage, and make & receive calls through an online interface

Very reliable and cost effective solution. Flexible programming options and features for different extensions.

I dislike nothing, but I wish they would have been more active in developing new features, such as an improved voice recognition system.

Great phone management system and routing options. It is very cost effective. We can easily switch features based on the extension needs.

800.com makes getting a 800 number easy and its affordable.

Nothing everything is simple. I can't think of anything bad.

I haven't had any problems.

Having an automated call service with the ability to set up extensions. Adds a professional look to my small business.

I honestly dont have anything negative to say.

Having a call service that fits the budget was the perfect fit for my start-up

Using 800.com to help our marketing campaign was easy to set up and no delay. The features were better than expected.

There are some downsides to using 800.com, the reports are easily generated and the features are straight forward.

No issues at this time.

How easy it was to find a number for my business.

I don't have anything negative to say when it comes to 800.com

It allows me to have an 800 number that matches my local number.

Fantastic program that combines all the necessary factors for a business to maintain and monitor all calls. Easy to setup and use, even for novices. Will be a great asset to your company.

Suffers from connectivity issues sometimes, but only during the initial connection. Unfortunately, I am unable to determine whether this is the phones service or the 800.com.

I am unaware of any changes or updates being made. As it is now, the product works exactly as intended and is easy managed. Our staff has loved the availability to adjust phone schedules with little effort.

Service and feature offerings provided by the portal

Nothing to dislike at tge moment. Will pass

Tollfree service numbers with all the reqyired features like IVR etc

I love the fact that my number is directly connected with my brand.

I like everything about 800.com. I was able to obtain the number I wanted for my law firm.

It allows me to have a number that goes hand in hand with my brand.

I really enjoy the text feature. It keeps my business & personal texts separate.

I haven't yet found a "dislike" when using the service..

800.com helps to keep my business & personal calls separate. I love the fact that I only need one phone.

The back office is simple to navigate. The set up was fast. I love the app to send and receive calls. It helps me to keep everything separate on my phone. It is the best service I have ever used.

The only thing I don't like is you can send pictures or receive them through the app.

It's easy for my patients to text me quick messages. I can do everything in one place. I can customize and its efficient and effective. Call tracking and receive my messages all in one place.

After the account was setup it has been an efficient service. During setup the customer service people were helpful and pleasant. Haven't had to call since setup.

Nothing. All is good.I dislike the length of this survey.

Keeping my personal number off public platforms.

It is so easy to open an account, customer service is fantastic

Have no complaints can't find anything negative to say about you

we had a problem since our main office is overseas concerning payment of our monthly invoice But your great customer service employees solved the problem with efficiency and patience

The 800.com service offering is exceptional, the customer service is fantastic, and my favorite thing is an excellent backend and dashboard that is easy to navigate.

So far, I have never really had any issues with the service; I have been very happy.

800.com gives us a powerful, flexible tool for people to reach us with no drama, downtime or complications. It just works!