800.com Reviews & Product Details
800.com is a dynamic call tracking software, perfect for businesses seeking to efficiently manage their telephony needs. With it, you can activate toll-free numbers in line with FCC rules, identify callers via an integrated ID feature, and never miss a call thanks to automatic redirection. It also offers voicemail transcriptions, automated alerts, and spam blocking. Stay informed with custom reports and easily organize voicemails. Plus, record calls for training and information retrieval, all stored in one convenient place. Simplify your business communications with 800.com.
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| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone |
| Training | Documentation |
| Languages | English |
Compare 800.com with other popular tools in the same category.
The availability of good numbers and the dashboard is excellent!
Nothing much, the service is excellent. One thing that can improve is the attendant...need more features
Good exposure as a professional entity offering services to a wide variety of customers.
800.com is very easy to use and to get a number for your business or Groups
I don't have any dislike for 800.com at this time
I have nothing to right here
800.com provides 800 numbers with a complete set of tools to manage and maintain them from its website. You can have multiple extensions with each number and it makes you look like a Corporate company.
I have been using 800.com for quite some time now but I do not find anything that I do not like. I seriously cannot think of anything to suggest to 800.com since it has every feature you can imagine as part of their package.
800.com provides fancy numbers and they are easy to remember. An 800 number elevated our company reputation and customers feel more confident calling an 800 number.
Love that I can change the number my number directs to, so it is easy to have help from a cohort while I am on vacay. I use the standard option for call routing and have different messages set up for different times of day.
Not much to dislike. The only thing I would amend would be someone assisting me with navigating the features I don't know exist or how to use them. Otherwise, an overall powerful service, with more flexibility than I even know how to fully utilize.
Because my services are provided in over 20 states and counting, I can provide a professional number that doesn't make me appear as a foreigner with a long-distance number.
They make it easy to have a business phone number! Their system is very easy to navigate and use! Very user-friendly! I also like that the support team is very easy to connect with and reach - which makes it easy as you are trying to get stuff down or fix things. I think just continuing to make it user-friendly is important - finding more ways to be empathetic and intuitive
nothing - I think just continuing to make it user-friendly is important - finding more ways to be empathetic and intuitive
I love being able to have a great phone system that allows me to maneuver and manage any messages that we have received. I also love being able to link our team's lines in to make the system much easier. Finally, I love being able to connect with our customers and audiences in a very quick and robust way. I love how you can tweak your greetings, extensions, and voicemails. It's very cool!
The customer Service.that I can reach customer service 24/7. The voicemail service.the Number and the voicemail service. I haven't discovered any other service that I could compare it with.
That you all don't have away for me to receive text messages.No, everything work just fine. I would like for you all to add a text messaging service. Just adding text message service that's it for me.
That's a good question! 800.com is helping me serve my clients more efficiently and effectively! And it's helping me to become more productive which is a plus. Absolutely.
Being able to send bulk texts from a toll free number.
Everything so far has been great. Nothing negative to report.
We needed a toll free # to manage calls and texts.
The time zone setting function. Different people/lines can be set to diverse time zones.
The time zone setting page is not simple to use. I need to choose every day's business hour from up to bottom. This page can be designed easier to use.
The benefit is the recording function. Every single phone call will be automatically recorded to the system, which is really helpful for us. Problems haven't been found.
easy to use and change as a business, good overall prices
They use to have credit based pricing i liked it better
i had to pay monthly but it's low
Being able to set specific hours, forwarding calls, and set up different messages for different departments.
Make it more obvious they can leave a vm.
Separating our phones and having only availability during business hours.