800.com Reviews & Product Details
800.com is a dynamic call tracking software, perfect for businesses seeking to efficiently manage their telephony needs. With it, you can activate toll-free numbers in line with FCC rules, identify callers via an integrated ID feature, and never miss a call thanks to automatic redirection. It also offers voicemail transcriptions, automated alerts, and spam blocking. Stay informed with custom reports and easily organize voicemails. Plus, record calls for training and information retrieval, all stored in one convenient place. Simplify your business communications with 800.com.
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| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone |
| Training | Documentation |
| Languages | English |
Compare 800.com with other popular tools in the same category.
We never thought we would be able to find our vanity business phone number but it was easy and simple to set up! I'm notified immediately of messages and it's "set it and forget it" easy! Very glad we signed up when we did!
The dashboard is a little generic and the data isn't that useful for us but we don't have hundreds of calls a day.
It helps solidify our brand and, with the answering system, I don't feel like I'm misssing any calls
It helps our organization have an easy to reach and easy to remember phone number so our donors and supporters can easily contact us.
I really have no dislikes or reasons to complain
Having a toll free number
Convenient and intuitive platform. Easy to navigate the website.
Yearly cost. Considering the volume of usage, would be nice to receive credit.
I haven't spoked to a representative from this company in some time, however this survey is great.
Easy to set up and use. No lag in call forwarding.
I haven't found anything that I dislike yet.
800 allows us to filter calls to correct person by setting up multiple call tress.
Had more search results than competitors
Nothing to dislike, everything was simple to setup
We needed to unify all of our offices and get a vanity toll-free number to work with Google Voice. Everything was easy to setup and is working perfectly.
I like the fact that I get a message that I have a message. I need to set it up so I get a text as I'm not always on email
I would like to be able to customize more
A simple number that I can give customers to reach us and not have to burden myself with constant calls
It is so easy to work with 800.com platform
The only downside, as a Canadian company, i would like to see a fixed charge in the Canadian dollar. Instead of a US dollar charge.
I don't have any problem; the tech support is excellent.
The ability to easily add a toll-free number to our account and the many options available for that number, such as sequential dialing of various numbers.
They don't email us a copy of our monthly invoice; we must get it online.
The main benefit is that we have toll-free numbers that are not directly tied to a physical line. Getting a toll-free number form a telecom requires it to be tied to a physical or cellular number with no other options like call hunting.
Super easy to set up and use via the online portal.
Nothing! What can I say to fill up the minimum characters required?
They solve the problem of me not having an 800 number, but now I do!
The customer service is amazing. 800.com staff are all about finding the best solution for you to get what you came for...everything! That has been my experience.
No complaints so far. I have had an issue here and there and it has been cared for.
My brand, My name, My toll-free number...Love it.