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800.com
Empowering Human Connection through Telecommunication
4.6

( 365 )

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800.com Reviews & Product Details

800.com Overview
What is 800.com?

800.com is a dynamic call tracking software, perfect for businesses seeking to efficiently manage their telephony needs. With it, you can activate toll-free numbers in line with FCC rules, identify callers via an integrated ID feature, and never miss a call thanks to automatic redirection. It also offers voicemail transcriptions, automated alerts, and spam blocking. Stay informed with custom reports and easily organize voicemails. Plus, record calls for training and information retrieval, all stored in one convenient place. Simplify your business communications with 800.com.

Company 800.com
Year founded 2008
Company size Myself Only employees
Headquarters New York
Social Media
800.com Categories on Findstack
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Crevio
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5.0

( 1 )

Free plan available
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800.com Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone
Training Documentation
Languages English
800.com Features
Auto Attendant
Call Barging
Call Forwarding
Call Logs
Call Monitoring
Call Queues
Call Recording
Call Reporting and Analytics
Call Routing
Call Screening
Call Transfer
Call Whispering
Caller ID
Conference Calling
Contact Management
Do Not Disturb
Fax to Email
HD Voice
IVR (Interactive Voice Response)
Integration with CRM
International Calling
Mobile App
Number Porting
Presence Indicator
SIP Trunking
Softphone
Text Messaging
Video Conferencing
Voicemail
Voicemail to Email
800.com Media
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800.com Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 11, 2025
800.com Logo
365 800.com Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Sep 07, 2023
 Source
Overall Rating:
5.0
Rebecca A. avatar
Rebecca A.
Accountant
Share
"Awesome Quick Service"
What do you like best about 800.com?

Ease of use and ease of set up. Took one day from start to finish very happy with this comppany. would reccomend to anyone who needs a quick 800 number for thier business.

What do you dislike about 800.com?

Nothing so far hopefuly things go as planned and no issues arise

What problems is 800.com solving and how is that benefiting you?

We needed a business 800 number for our website and this was quick and easy to get going

Small Business (50 or fewer emp.)
Sep 06, 2023
 Source
Overall Rating:
5.0
Chris Q. avatar
Chris Q.
Chief Technology Officer
Share
"800.com found me the perfect vanity number!"
What do you like best about 800.com?

Ok so I own the domain dialer.one and 800.com was able to find me a vanity toll free number that ends with DIALER -1. How could it get any better?

What do you dislike about 800.com?

Honestly I can't think of anything I dislike

What problems is 800.com solving and how is that benefiting you?

It's giving me a more international presence with a toll free number

Small Business (50 or fewer emp.)
Sep 06, 2023
 Source
Overall Rating:
5.0
RH
Rob H.
Founder
Share
"easy and efficient"
What do you like best about 800.com?

It was so easy to get a corporate 800 number setup with 800.com and even easier to manage.

What do you dislike about 800.com?

Everything has been great through 5 years of service.

What problems is 800.com solving and how is that benefiting you?

As a regional credit union the ability to effectively provide a toll free number at an affordable cost, 800.com has been great.

Small Business (50 or fewer emp.)
Sep 05, 2023
 Source
Overall Rating:
5.0
KW
Kendra W.
Founder
Share
"800.com: A Game-Changer for Business Growth"
What do you like best about 800.com?

I recently had the pleasure of using 800.com for my business, and it has been an absolute game-changer in helping my business grow. This innovative platform offers a range of services that are invaluable in streamlining operations, boosting customer satisfaction, and ultimately driving revenue. One of the standout features of 800.com is its advanced call-routing system. With this capability, I was able to efficiently manage incoming calls and ensure that they were routed to the most appropriate department or team member. This not only saved but also allowed for a more personalized and seamless customer experience. By providing customers with a smooth and hassle-free calling process, the business was able to establish a solid reputation for outstanding customer service. 800.com also offers highly customizable virtual phone numbers, which allowed me to expand my business's reach and establish a strong presence in multiple locations without the need for physical. This flexibility was instrumental in attracting new customers from different regions, increasing brand visibility, and driving sales. Moreover, the platform's extensive call analytics and reporting features provided valuable insights into call patterns, peak times, and customer preferences. Armed with this data, I was able to make informed decisions and optimize my business strategies to better align with customer demands. This data-driven approach resulted in improved targeting, increased conversion rates, and a significant boost in overall business performance. Additionally, the 800.com team was incredibly responsive and supportive throughout the entire process. Their expertise and willingness to go above and beyond to address any concerns or questions were truly impressive. Their to customer satisfaction reinforced my trust in the platform and enabled me to focus on other essential aspects of my business. In summary, 800.com is a remarkable platform that has revolutionized the way I operate my business. Its advanced call management features, customizable virtual phone numbers, and comprehensive analytics have been instrumental in facilitating growth and driving success. If you're looking for a solution to take your business to new heights, I highly recommend giving 800.com a try. You won't be disappointed!

What do you dislike about 800.com?

The only downside which is expected is that two separate companies can not be managed under one account, due to the registration of the number. It would be awesome if the systems allowed each number to be registered to each company allowing a tech person to monitor multiple clients from one account.

What problems is 800.com solving and how is that benefiting you?

800.com also offers highly customizable virtual phone numbers, which allowed me to expand my business's reach and establish a strong presence in multiple locations without the need for physical. This flexibility was instrumental in attracting new customers from different regions, increasing brand visibility, and driving sales.

Small Business (50 or fewer emp.)
Sep 05, 2023
 Source
Overall Rating:
5.0
BW
Breanna W.
Executive Assistant
Share
"Easy Phone System"
What do you like best about 800.com?

I love how easy set up was, the ability to get the vanity number we wanted, call forwarding and voicemail recording. I also love the transcription feature so I can know what the call is in regards to before giving them a call back and also not having to interrupt anything that is going on around me.

What do you dislike about 800.com?

I don't dislike anything about 800.com. The platform has been seamless.

What problems is 800.com solving and how is that benefiting you?

It allowed us to get the exact 800 vanity number that we wanted where we could not do this before

Small Business (50 or fewer emp.)
Sep 05, 2023
 Source
Overall Rating:
5.0
DE
Deanna E.
Founder
Share
"Reliable"
What do you like best about 800.com?

We have used our number through here for almost 7 years. Their service has always been reliable. We've never had issues.. maybe once in that time frame.

What do you dislike about 800.com?

I have not find any as of yet but we just use the basics of it.

What problems is 800.com solving and how is that benefiting you?

We are able to have a legitimate looking number. It creates trust and also keeps us from having to use our personal numbers for business.

Small Business (50 or fewer emp.)
Sep 05, 2023
 Source
Overall Rating:
5.0
CS
Cy S.
Founder
Share
"Great service!"
What do you like best about 800.com?

Our number through 800.com works so well for what we need it to that we got a second number for other uses for our company.

What do you dislike about 800.com?

They helped us pick the right package and have been there every time we had a problem and needed help.

What problems is 800.com solving and how is that benefiting you?

It allows an extremely easy way for out customers to contact us or text us.

Small Business (50 or fewer emp.)
Sep 05, 2023
 Source
Overall Rating:
5.0
MM
Michael M.
Founder
Share
"Keep my business professional"
What do you like best about 800.com?

I like the prompt voicemail notification

What do you dislike about 800.com?

I have no dislikes about this service. The service has been good to my company

What problems is 800.com solving and how is that benefiting you?

800.com solves the problem of missing important business contracts. Additionally, the storing of messages to retrieve later on.

Mid Market (51-1000 emp.)
Sep 05, 2023
 Source
Overall Rating:
5.0
JM
James M.
Franchisee
Share
"Easy breezy"
What do you like best about 800.com?

It's simple to set up and makes it easier for customers to remember my number.

What do you dislike about 800.com?

Nothing all good simple process to purchase and simple onboarding process

What problems is 800.com solving and how is that benefiting you?

Making it easy for customers to remember my phone number.

Small Business (50 or fewer emp.)
Sep 05, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent service"
What do you like best about 800.com?

Very reliable and cost effective solution. Flexible programming options and features for different extensions.

What do you dislike about 800.com?

I dislike nothing, but I wish they would have been more active in developing new features, such as an improved voice recognition system.

What problems is 800.com solving and how is that benefiting you?

Great phone management system and routing options. It is very cost effective. We can easily switch features based on the extension needs.