800.com Reviews & Product Details

I love how easy set up was, the ability to get the vanity number we wanted, call forwarding and voicemail recording. I also love the transcription feature so I can know what the call is in regards to before giving them a call back and also not having to interrupt anything that is going on around me.

I don't dislike anything about 800.com. The platform has been seamless.

It allowed us to get the exact 800 vanity number that we wanted where we could not do this before

Our number through 800.com works so well for what we need it to that we got a second number for other uses for our company.

They helped us pick the right package and have been there every time we had a problem and needed help.

It allows an extremely easy way for out customers to contact us or text us.

It's simple to set up and makes it easier for customers to remember my number.

Nothing all good simple process to purchase and simple onboarding process

Making it easy for customers to remember my phone number.

We have used our number through here for almost 7 years. Their service has always been reliable. We've never had issues.. maybe once in that time frame.

I have not find any as of yet but we just use the basics of it.

We are able to have a legitimate looking number. It creates trust and also keeps us from having to use our personal numbers for business.

it provides me multiple incoming call forwarding option to multiple numbers. Thats what exactly we want to achieve

Nothing as such i dislike so far. It's pretty much great services .

having single number of customer and incoming call forwarding to multiple outbound numbers is excellent feature

You can find vanity numbers. The feature that I was looking for that other competitors didn't have is the Vanity numbers. I was able to see what options were available based on the numbers I chose and also what the prices would be based on that.

The interface is not the greatest or the most technologically advanced, but it gets the job done. One other thing that I don't like is that people can send you a text but you can't reply (probably user error) OR that it costs additional to do that.

I needed a toll-free number. It also has vanity numbers that are easy to remember because you can use letters to spell out your numbers. My performance hasn't increased, but I def get people calling.

It was very easy to get set up and go with the number. Excellent interface that is very intuitive and quick to navigate. Also, like how you can add voicemails that sound very professional and are easy to edit and adjust for business hours. All around great product that does everything you need and expect for an affordable price.

The cost is a little high, but again you do get a lot of features that the competitors don't have so it is a give and take.

It is solving a work flow issue that we have due to labor shortages. It is effectively solving for a lack of man power and it is actually more effective and saving us $

I love that you can put different types of words or numbers and they find you something that will work. I never knew there were so many different types of 800 number prefix's. Once you sign up the website is really easy to use, there are many options to forward or answer the calls its awesome. It was so easy that I signed up for a fax number and faxing is a breeze.

One downside is that it is so easy to lookup and sign up I almost thought it was a scam. I had to search the website on google to make sure it was legit. Another suggestion I have is that I would like conformation pages or messages when faxes go through. Other than that - great product and sooooo easy to use.

800.com is recording all the calls that come in and we have a digital copy of these recordings to use for future soliciting, training, and follow up. This keeps our guys in the field focused on what they need to do and a centralized phone number for various questions.

Everything is doable via online pages and setup. Clean interface, well written documentation / help, very good results. Compares to other cloud based solutions very well in my opinion!

I haven't had any issues so far. I get calls and texts as I expect and voice mail as well! Great product.

Starting up my business and needing a consistent and flexible phone solution that does not require excessive cost was the challenge to be solved. In my assessment, 800.com was the best solution for my needs!

Always working properly. No complaints from our end or that of the users/callers to our business.

At this time, there really are not any dislikes we can offer.

We offer as many different ways as possible to reach our business. It also lends to business credibility to see that we also have an 800 number.

ease of use, annual billing makes it easy to budget for

nothing at this point, have used their service for a couple of years, no issues

ease of contact for our client base

Easy to use, very intuitive interface, never any issues

Never had an issue. Wish the cost was lower.

Allows us to centralize inbound calls and avoid posting staff mobile numbers online

Very powerful and can be configured to great details. It answered all my bus comm needs!

Not sure, as I haven't run into something negative to report.

It answeres calls very professionally, so I can focus on my work. Also, I am able to route the calls to the correct staff, all leading to happier customers.

Very easy to use, and dashboard is straight forward.

Really no downsides to 800.com. Everything works fairly seamlessly.

We are able to track call trends after hours.

I really like that I can receive TEXT MESSAGES, and I was able to tailor my 800 phone number to my business name EPIC. Whenever I have a question or concerns in CHAT I receive a quick response to my email.

That I don't have to receive my business calls on my personal cell phone and also being able to fax is also a plus.

Do a customer get a discount for an additional 800 #?

Its sequential call settings helped us get through unwanted calls

nothing really stood out for me in the process of using 800.com

Talking with clients

Exactly what we wanted, other services were not capable of customizing our number to this extent.

Sometimes personalized voice-mail greetings use bot.

We are now 3 people and we needed a central place for one number with individual capabilities as well. We all have access to everything. Business has not increased but that is due to the marketing timeline we have chosen. That will change soon.

Very easy to use Phone System. I was able to set up a number, make it do what I needed it to do. It was very intuitive and I didn't have to be digging through documentation.

The 800 number took a bit to be ready to use. I wish it was available instantly. I am not too sure why that is because other services I used in the past like Twilio allow for instant set up.

Tracking numbers for Marketing campaigns. Now I can divide the calls per interest and see how productive my marketing campaigns are. We just started using it but I love the organization it provides.

Everything is very self-explanatory. The website was straightforward to use, and when I needed assistance, customer service could assist effectively and immediately.

It's not so much that I disliked the website. I was disappointed that the number I wanted was unavailable.

This is helping us track what office has more traction and also be able to track the effectiveness of our marketing strageties. We can also get a better idea of the area that is gaining more traction.

The many products that make running your business easier

Support is most all online. I wish there were more live support options.

It is solving my time commitments. I give them the phone, email, and SMS tasks to handle.