800.com is a dynamic call tracking software, perfect for businesses seeking to efficiently manage their telephony needs. With it, you can activate toll-free numbers in line with FCC rules, identify callers via an integrated ID feature, and never miss a call thanks to automatic redirection. It also offers voicemail transcriptions, automated alerts, and spam blocking. Stay informed with custom reports and easily organize voicemails. Plus, record calls for training and information retrieval, all stored in one convenient place. Simplify your business communications with 800.com.
| Capabilities |
|
|---|---|
| Segment |
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone |
| Training | Documentation |
| Languages | English |
Compare 800.com with other popular tools in the same category.
Great customer service. Easy to choose the right number for our business
No dislikes come to mind. The service and pricing was reasonable
We were trying to find a good vanity number for our business, and the right combination was hard to find. 800.com had the right number
It has all the necessary voicemail tools without the bells/whistles and reliability issues of other solutions - for example Ring.
The service works well, not aware of any issues.
Routing low-volume business calls - most of our customer interactions are done via email/text.
Excellent customer service, and and ease of using the portal.
None so far, nothing is missing, they have provided everything necessary.
No problems, ability to offer toll-free numbers to my clients.
800.com made it a super simple process to search for a phone number that would work for us and even easier to start using it. Less than 24 hours after purchasing the number I wanted, I could immediately set up forwarding for the number online. They even called and emailed me afterward to make sure everything was running smoothly and to see if I had any questions. A very friendly company that I will continue to use in the future!
I don't have many downsides to think about with 800.com. I did run into one issue when purchasing my 800 number, though. When I got to the payment page, it kept giving me an error message so I had to call. They told me to just buy any other number and then they'd assign the one I wanted, which is what I did. Not a huge issue since it all got resolved but as a first-time customer it made the process a little more difficult then it needed to be!
They're solving the complexities of purchasing an 800 number. I had no previous knowledge on how the process worked at all and then when I found 800.com the whole process was just very clear and straightforward. Without them, I would be lost and without a personalized 800 number.
The numbers are reasonably priced. The customer service is always helpful.
I wish there was an easier way to enable and disable phone numbers that are not in use.
The service at 800.com is helping me solve my small business need of having a centralized phone system.
I was able to incorporate my business into the toll free number and I didn't have to get another phone from my servicer
I don't think there's anything I like least, this has been a great benefit to my business and most cost effective way of adding a business line
Having to answer my own calls
Very easy for people to contact me, and the number routes to my existing phone.
I'm not sure if there is an app, but I would like to be able to check statistics and reports on my phone.
The ability to have a single number as point of contact for existing and potential clients is key to making it easy for them to reach me.
The services works perfect for our needs with the 800 number and a fax number. When we started our business we need a toll free number service that could grow with our company.
There is nothing about this service to dislike, we have been using it for approximately 8 years.
We have just added to our service area and the toll-free number/fax number is just a simpler solution for potential customers to connect.
I receive notifications of account status, which is very helpful.
I'm not sure how to delete messages yet.
Not applicable
portal fuctionality they help alot in customer
nothing everthing his helpful and stright to the point
call forwarding