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800.com Logo
800.com
Empowering Human Connection through Telecommunication
4.6

( 365 )

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800.com Reviews & Product Details

800.com Overview
What is 800.com?

800.com is a dynamic call tracking software, perfect for businesses seeking to efficiently manage their telephony needs. With it, you can activate toll-free numbers in line with FCC rules, identify callers via an integrated ID feature, and never miss a call thanks to automatic redirection. It also offers voicemail transcriptions, automated alerts, and spam blocking. Stay informed with custom reports and easily organize voicemails. Plus, record calls for training and information retrieval, all stored in one convenient place. Simplify your business communications with 800.com.

Company 800.com
Year founded 2008
Company size Myself Only employees
Headquarters New York
Social Media
800.com Categories on Findstack
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Crevio
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5.0

( 1 )

$29.00/month
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Ask Questions about 800.com
What 800.com is best for?
How does 800.com compare to OpenPhone?
What are the pros and cons of 800.com?
800.com Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone
Training Documentation
Languages English
800.com Features
Auto Attendant
Call Barging
Call Forwarding
Call Logs
Call Monitoring
Call Queues
Call Recording
Call Reporting and Analytics
Call Routing
Call Screening
Call Transfer
Call Whispering
Caller ID
Conference Calling
Contact Management
Do Not Disturb
Fax to Email
HD Voice
IVR (Interactive Voice Response)
Integration with CRM
International Calling
Mobile App
Number Porting
Presence Indicator
SIP Trunking
Softphone
Text Messaging
Video Conferencing
Voicemail
Voicemail to Email
800.com Media
800.com video thumbnail
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800.com Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 17, 2025
800.com Logo
365 800.com Reviews
4.6 out of 5
Mid Market (51-1000 emp.)
Nov 07, 2023
 Source
Overall Rating:
5.0
JF
Jason F.
Founder
Share
"Excited to get vanity number"
What do you like best about 800.com?

easy to use and fun to select a number - we are excited to see the results come in now.

What do you dislike about 800.com?

I didnt dislike anything about the site or the process.

What problems is 800.com solving and how is that benefiting you?

tracking inbound success for radio and TV campaigns

Small Business (50 or fewer emp.)
Nov 07, 2023
 Source
Overall Rating:
5.0
TH
Tiffany H.
Founder
Share
"Love 800.com"
What do you like best about 800.com?

All the options along with the ability to change them at any time.

What do you dislike about 800.com?

So far I have been impressed with it all

What problems is 800.com solving and how is that benefiting you?

Able to have everyone answer the phone at different times or from different locations

Small Business (50 or fewer emp.)
Oct 02, 2023
 Source
Overall Rating:
5.0
JM
John M.
President / Ceo
Share
"Great Phone Service"
What do you like best about 800.com?

Ease of use, availability of service and features.

What do you dislike about 800.com?

Honestly, we have not found any downside.

What problems is 800.com solving and how is that benefiting you?

Time management, Call Tracking, and Client contact.

Small Business (50 or fewer emp.)
Sep 18, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great"
What do you like best about 800.com?

Very Helpful and professional helps me keep track of calls and when I can't answer they can leave messages

What do you dislike about 800.com?

Nothing is very Helpful like I said when I can't get to te phone

What problems is 800.com solving and how is that benefiting you?

When I can't answer it takes the calls for me and then I could reach out to the customers

Small Business (50 or fewer emp.)
Sep 13, 2023
 Source
Overall Rating:
5.0
GC
Gabriel C.
Founder
Share
"Reliability and Functionality!"
What do you like best about 800.com?

The system has never gone down in my 3yrs of working with them. I have not experienced, nor heard of, a single tech issue. Thats pretty amazing. On top of this, there is SO much you can do with the system, I dont know what type of company couldnt work with them!!

What do you dislike about 800.com?

Honestly, I dont have any complaints. I should after so many years.

What problems is 800.com solving and how is that benefiting you?

I use it for a vanity number, and I have the calls forwarded to my cell. It's very convenient and allows me to take calls anywhere. It also allows me track the success of various marketing companies.

Small Business (50 or fewer emp.)
Sep 12, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to use, effective!"
What do you like best about 800.com?

Great service and effective product! Agents are always willing to help!

What do you dislike about 800.com?

Website platform could be easier to navigate

What problems is 800.com solving and how is that benefiting you?

Filter calls, collecting messages and friendly greeting!

Mid Market (51-1000 emp.)
Sep 07, 2023
 Source
Overall Rating:
5.0
Michael N. avatar
Michael N.
Managing Director
Share
"Really easy to purchase an 800 number"
What do you like best about 800.com?

I had never purchased an 800 number before, so I didn't know what to expect. 800.com was really easy for a novice like me to make the purchase quickly and easily.

What do you dislike about 800.com?

There really wasn't anything I disliked, but if I had to think of something, I wish there was a bit more clarity on what I would do with the number to port it to Nextiva.

What problems is 800.com solving and how is that benefiting you?

We wanted an 800 number on top of our local numbers for national clients. So far, we've put this in place and it's done its job as we wanted it to. I have no complaints.

Small Business (50 or fewer emp.)
Sep 07, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Service"
What do you like best about 800.com?

Great Service. Helps with the flow of our inbouns calls. The best part is that the voicemails are sent to us via email so we never lose track of them. It helps us immensely.

What do you dislike about 800.com?

We sometimes use 800.com to send faxes. Their interface for sending out faxes isn't the greatest, but at the same time we don't use too often, so I really can't complain.

What problems is 800.com solving and how is that benefiting you?

800.com helps us with the call volume. I am able to help assign calls/voicemails to the appropriate person in our team. It helps us keep the individuals accountable.

Small Business (50 or fewer emp.)
Sep 07, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The best site for our customer service needs!"
What do you like best about 800.com?

We're able to resolve all of our client's issues in a timely manner. The prompts are easy for our clients to use, and we love the ability to respond to each of our customers on time.

What do you dislike about 800.com?

There is nothing we dislike about 800.com. There is nothing we would change about the service. It allows us to have amazing response time, and exemplary customer service.

What problems is 800.com solving and how is that benefiting you?

We are able to answer customer service inquiries with a 24 to 48 hour turn around. We also have different inboxes for each of our client's needs.

Small Business (50 or fewer emp.)
Sep 07, 2023
 Source
Overall Rating:
5.0
CW
Catherine W.
Founder
Share
"Highly recommend."
What do you like best about 800.com?

Customer service goes above and beyond to assist when needed.

What do you dislike about 800.com?

Nothing comes to mind, which is a good thing.

What problems is 800.com solving and how is that benefiting you?

We needed to have it connected to our google voice account so we contacted support and they walked me through it with ease.