RingCentral MVP Reviews & Product Details

Easy to use interface for sharing web screen to demo. Meeting chat is a great feature as well

Nothing at this time, it fits all requirements

Time saving when meeting with customers reviewing our product and getting immediate feedback

I love that I can send a fax without being at a fax machine. I can log into ring central on my laptop or desktop and upload documents to send to any fax number. I can even send faxes through my email, which is perfect for mobile cell use.

The app for Ringcentral on mobile phones has not yet integrated faxing into it. That would be the easier than using an email, but I use the fax feature from the website on a PC more than accessing it from my phone.

We have eliminated landlines and can make our sales team completely mobile. They do not need to be in the office to send important fax documents to clients.

Meetings are made easier with this cool app

It was hard to figure out where the video icon was

Meetings in time

They are able to solve problems quickly and without a lot of fuss

Sometimes the hold time takes more than a five minutes if you call o a weekend

Mobile office anywhere. I can call out from my office number right from my cell phone.

I like the fact that you can fax things fairly quickly - it's easy to use in email format (example: 2734469999@rcfax.com) You simply type the fax number, and follow it with the @rcfax.com. Attachments send really quick, and it's not difficult to get the hang of. Our company has used this for multiple years, and plan on continuing to use it. You are able to integrate the fax with phone features, and install company phones linked to the same service. That is a really unique perk - RingCentral has a very competitive group pricing plan that varies based on how many users will be involved in the service.

Nothing honestly. The service is good !!! Only thing I would change is the ability to view your faxes in a separate app. Once the fax is sent it is out of your hands. You can't go back and see which attachments you sent, unfortunately. If the company were able to launch their own app where you can review the faxes after sending them I would be much more inclined to invite others to use it. Regardless, it is a good service and my company still utilizes it as opposed to the competition.

I've been using it to streamline the way I communicate with customers. I've realized that it's important to fax all of your customers - same with email, and phone communication. I've liked the service.

Ease of use. It’s very simple to log in and start using. Being able to screen share at the click of a button with internal OR external users is fantastic.

I wouldn’t say that I really have any dislikes.

Screen share and collaboration.

The confirmation that my fax was delivered. After each one I sent, it was great knowing I would get an email confirming everything went through smoothly so I could follow up with the receiver.

While it was minimal, once in a while the fax would not go through when using their email function to send it. I then would have to go to their website and attach the files and send a fax through their platform. Not the biggest deal in the world but it was nice and simple when the email function would work.

Being able to send faxes without having to use an old fax machine.

We were in desperate need for VoIP system for our office so that our overseas clients could reach us anytime without any hassle. We used CounterPath products for some time but didn't have satisfactory experience. Then we came across RingCentral and it has most useful, satisfactory system till date we used. It offers all the features you could expect from such system with stable performance. We have multiple numbers configured for multiple agencies we support and they work flawlessly together on same network. Their software is the best and call recording feature is superb in terms of audio quality and access. It is highly recommended system if you are in need of such phone system for your office.

Switching user to another computer is sometimes messy affair and should have been easy.

Hassle free VoIP based telephony system which is easy to integrate, manage and use.

The many different options it has. I am looking forward to learning all of its capabilities

The installation process took a lot longer than expected

None yet that I can think of

It's super easy to download and utilize. I love the voice recognition so even if speaking from someone else's device, it recognized that a different user was speaking.

There really isn't anything that I can think of that I don't like.

I think it's great to be able to go back and determine what was discussed and have back up if there were discrepancies.