RingCentral MVP a well-known provider of business cloud communications featuring flexible and cost-effective video conferencing tools along with its collection of contact center solutions. The platform was built to support the needs of modern mobile and distributed workforces through features that facilitate better communication and collaboration between teams. Unlike legacy systems, RingCentral MVP is designed to run completely online. The platform is purchased, activated, set up and managed all online making it easily scalable depending on your company’s needs.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
It's a beneficial application, that helps me to communicate with my customers, it always has a good connection and a bunch of tools that can be integrated into other software you are using.
To be honest I'm pretty happy with the service that RingCentral provides. Maybe need to add more "lines" that I can keep on hold? But, I'm pretty sure it can be solved.
As a business, we have to have an opportunity to get in touch with our customers very fast. RingCentral provides this service and it's really great. We are happy, Customers are Happy.
The most helpful thing about RingCentral MVP is the extra workload it relieves myself and my staff of. It keeps track of each call that we make, and it cuts down the amount of time we spend tallying calls.
I don't have anything bad to say about RingCentral MVP.
I haven't experienced any problems with RingCentral MVP. The benefits that I have realized are automation and ease of use. My staff activity has increased since they are able to make more calls.
I love the ability to fax and send things like messages to our clients through the web app
Probably the fact that some of my faxes i send dont show up anymore after a certain time period
im NOT SURE ABOUT THIS ONE
The usage. You can literally almost do anything. Their staff is super helpful too. They can make anything you need to happen, happen. No problem! You do get what you pay for!
There's not much I would say that I don't like about RingCentral. If I ever have any problems, my account manager or the IT staff is usually quick to resolve issue.
Ring Central MVP has set up so many phones, I can't even count them all. Set up groups so that I can have one log in with mulitple offices. I honestly don't know how I made it is far as I did using VOIP phones and didn't even know what RingCentral was!
How reliable they are, as well as how fast of a response they give. They always provide amazing customer service.
I don't dislike anything at all. They always help me with every matter that needed definitely would recommend them
I am not too sure with this question
The user friendly platform, quick customer service response, and great sales service was what drew us to using Ring Central MVP. Will definitely be recommending.
Ring Central does not have a lot of downsides, the only things I can think of is the setting of the automated machine when you first have someone dial in. It can be a little difficult to set up.
We are an insurance firm that is constantly getting calls that our CSRs must service for our clients. With the help of ring central, we can facilitate it easier and make it efficient.
Easy to contact and to reach a real employee there.
There were no issues with our interaction
Getting an employees phone activated
The features in here are fantastic! Messaging, video, and phone, including SMS. You can easily navigate to find what you need, see all of your messages in one place.
The only thing I would change, is the ability to monitor callers participation in a visual aspect.
I can easliy see what all of the people on my team, and the entire company are doing on the phone, monitor, record, and download calls.
User-friendly and easy to set up. I don't have to call support whenever I want a change made.
I want a quicker response time on chat support. However, it is not something we use often.
RingCentral gives me, as the administrator, all the tools at my fingertips. I can usually solve any problem that arises on my own without calling support.
Very user-friendly and able to find where features are located. And able to separate teams on the phone system and cross over to work other team if you need to be able to switch.
Nothing so far. I am testing the background noise reducer and not sure if it is working correctly.
Offer a smooth call process for our team so that we can transfer without issues and share calls, along with being able to offer webinars and video calls all in 1 place.
The very user-friendly and onboard team is very efficient. Love having the softphone and app both available to use.
Better distinction between the main number and other numbers
We were trying to combine our 2 companies to be under 1 phone system and able to transfer calls between the 2 and use forwarded between the 2 numbers.
I like that I only have to have one phone for all of my calls.
There is nothing about RingCentral that I dislike.
RingCentral allows my company to be on the go and have communication while on the go.
The best feature about this platform is that you can use this tool for calling from any of your devices like your cell phones, landline on your table and even from your laptop or pc. Also this platform allows you t immediately text your clients in response to their problem. Best tool for startup and small , medium sized businesses. Affordable to everyone.
Not able to integrate this software or application with the fax machine for sending documents via fax to the vendors or clients. Limited options for webinar and video conferencing.
Connecting through messages and video chats to our clients for solving their issue. Intuitively tracking optimization of sales and services we provide to our customers. Connecting with vendors and sharing invoice to them.
The customer support and ease of use to grow the team
I have not been able to compare to other companies and what to dislike
virtual extentions for the team and able to reach each other across borders
Ringcentral is adept at provinding communications features that make working together seamless. Some of the features i like are team messaging, unlimited internet fax and document sharing
Myself i took time to learn how to use call handling features like whisper and barge
Makes communicating via messages, video and phone calls easy
QUe puedes trabajar en equipo de manera remota e ir actualizando a traves de conferencias virtuales, llamadas, correos, etc Y evitas dar tu numero personal ,
Que si no tienes la aplicacion es dificil de tener el segumiento y tiene costo
Me puede ayudar a beneficiar el trabajo con la versatilidad del uso eficiente con las distintas herramientas
Ring Central is the perfect way to utilize cellphone functionality using wifi signal at home.
There is nothing to dislike about Ring Central.
I have terrible cell signal in my remote part of the state. Ring Central uses wifi for calling/texting, eliminating that problem.
Great pricing, it makes it easy to get started because the price depends on the size of the team
Call quality could be better. Sometimes it's hard to hear the other person.
RingCentral offers voice calls and messages for all our staff for an affordable pricing
RingCentral is very easy to set up phone system. Startup businesses can have their business phone created in minutes. It is widely supported across devices and has all the features that a modern VoIP system should have.
There is very little to dislike about RingCentral. Generally, it is working fine behind firewalls but certain ports need to be open if there are very restrictive rules in place.
We use RingCentral as our main phone system at Synchronet. Customers are able to contact helpdesk support and be transferred to the appropriate team or engineer. We also have huddle groups for after-hours support.
The phone calls are clear, and the phones are easy to use.
I have not noticed any issues with our phones since switching.
We were able to replace our original phone lines with this service, our phone calls are clearer, and we experience fewer dropped calls and static.