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Unclaimed: Are are working at RingCentral MVP ?
RingCentral MVP a well-known provider of business cloud communications featuring flexible and cost-effective video conferencing tools along with its collection of contact center solutions. The platform was built to support the needs of modern mobile and distributed workforces through features that facilitate better communication and collaboration between teams. Unlike legacy systems, RingCentral MVP is designed to run completely online. The platform is purchased, activated, set up and managed all online making it easily scalable depending on your company’s needs.
| Capabilities |
|
|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare RingCentral MVP with other popular tools in the same category.
Push to talk, RC Video (Meetings), and my phone are all consolidated. Not mushed together (as one might assume), but consolidated in a way that allows all 3 services to be used efficiently.
It's ability to capture some analytics that Contact Center would capture in it's reports.
It's solving the PMO side of my day. I can manage my tasks, my calendar, my chats, my phone, my channels, all in one app. Teams may do the same thing, but RC has the better UI.
Ease of Integration. Ease of Implementation. Easee of Use. Customer Support. Number of Features
Infrequent outages and call quality issues.
Enhancing the communication ability
Customer support. Our support managers are very responsive and the software is very easy to use.
The admin console is a bit cluttered. I would like it to be a bit more simple.
The flexibility it provides as a call center solution. You could have multiple ways to take calls.
Versitil and convinience, I could make phone call on any device that I have access and log in.
It is a big application to be downloaded and it takes some time in many cases.
Communicatons has been easier, since we have the desktop application, no need for a deskphone in many cases.
The best part of Ring Central is that there are so many applications that serve all are needs. Phone calls,fax, text messaging, chat , video meetings, task creation are just some of the options that we take advantage.
The only thing missing is an integration with Calendly.
Prior to Ring Central, different teams used differnt platforms to get their work done. Collaboration was very difficult. Ring Central solved that for us.
It is easy to manage and allow the team memebers across the country to reach out convinently. Desktop app with audio and video capability makes the work super easy. In case of any need customer support is alwys available.
There is nothing that I dislike about the system. It has made the integration and implementation job so easy for all our brands. All the teams are frequently using it in there daily routine.
We are handling our clients and customers calls for various purposes like bookings and customer service.
The control you have as an administrator.
The update push sometimes crashes the application.
Migrated from Physical phones to SoftPhones was easy because of Ringcentral MVP. We don't have to worry about physical phones disconnecting anymore.
How easy to use and convenient it is. I use it on my desk top and when out of my office I can use on my cell phone.
There is nothing that I dislike about it, it's a great system
My business can be more mobile time and like that I can use on cell phone and my staff also.
Amazing cloud-based dedicated solution for High-Quality Phone Calls, Messages, mobile app-friendly implementation, and customer support which is Integrated with reliable, redundant UCaas and CCassd capabilities for contact center solutions perfectly. We haven't heard noise since we migrated to the Ring Central Phone System. Highly Recommended!
It's a great System that provides us with the best Phone system solution, however, I do not see the option of handling multiple calls at once.
Reliable, redundant Business Phone System Platform which gives us amazing customer experience
Its flexible to use and hardly have few issues. Its good for Customer support and ease for implemntation. I frequently use RingCentral and its help to ease the integration.
I don't dislike RingCentral. The service and customer support always upto the mark and ontime.
We provide tech support to customers using RingCentral