RingCentral MVP Reviews & Product Details

I love the fact that we can interact with one another and seamlessly view different screens and assist one another with learning new things, all while being hundreds of miles away from each other.

Sometimes there is a lag with audio and video, but over all no real dislikes.

We are overcoming obstacles daily within our business and have been able to cut time in half with meetings.

I like that I am not tied to my desk to get phone calls. I have used other VOIP solutions and their mobile app has far more features than any of the ones I have used. The only reason I use my desk phone is because I have a great headset for it, but now that I have a great headset for my iPhone, I may start using it more. The other main feature is the ability to text from my office line. I have lost at least one customer who tried texting my other provider and then was upset that I had ignored their texts. That never happens anymore. It also allows me to separate personal texting from business texting which makes it far easier for me to keep track of who I am currently texting with.

The only issue I had was with the initial setup. They wouldn't change my outgoing caller ID to my phone number until my phone numbers had been ported over, which took about a week.

I now have the ability to effectively track all of my business communications for all of my clients. I'm in the process of having a system setup that will allow me to get reporting for time spent on the phone and texting with my clients.

The most helpful function of Ring Central is that it is very easy to use. Our team utilizes Ring Central from all areas of Michigan. This easy to use function allows for our team to be completely mobile and in the field during meetings.

At this point, we have not found anything that we do not like. We would like to see the app features, but right now we are only using the computer version of Ring Central. Ring Central is been fully integrated into all of our meetings; we wouldn't have done this if we didn't like their product.

In the past we were having issues getting all of our managers on a conference call at one time. We had issues with Uber Conference in the past so we were looking to try another free system. Ring Central has allowed us to move away from other inferior products.

The call quality is great. Internal look up is helpful for finding extensions, etc. I copy and paste phone numbers into the dial pad all day.

There used to be a delay, but I haven't had it happen in several years.

We have cut our other conferencing service and use RingCentral for all internal calls.

We can share screens. It’s safe and Accessible. Easy to connect when we live in diff zipcodes

Wish the video section was better, or there was a history.

Connecting add sharing information with Co workers overseas

What I like best about Ring Central Meeting is that it is very user friendly, and easy to use.

What I dislike about Ring central meetings is that it could be hard to connect some times.

We use Ring Central meetings to have monthly meetings and to support our agents in store.

The best thing about Ring Central it's how smooth is the learning process. Really easy to use, zero overwhelming, and highly customizable.

Sometimes there is an issue with the communication during the call, specially a delay when writing a message on text panel.

Communications issues are the main. Ring Central Meetings has been a great tool to me and my coworkers at the time we have to schedule conference calls. It is a stable software that allows all of our locations to keep in touch one with the other.

Ring Central is my favorite app to utilize for our video meetings. We have a dozen conference calls on a weekly basis and half of them are video based. Ring Central is by far the best version of video meetings I've used. My favorite thing is the ease of recording and host switching. Even if video or feed is lost the entire meeting does not drop out. Ease of continuance makes my days easier. It is so user friendly, I never have any issues with my new recruits picking up how to use the product.

I go in and out of a lot of very rural areas so my internet and cell service drops out very often. I do not like how sensitive the video feed is to the connection issues. I have had a lot if problems dropping out of meetings. On the bright side, it does automatically reconnect when I am back in service. I know there is very little that can be done to prevent this, however it is still a difficulty that I am facing.

An unlimited amount of users. We can have a meeting with 3 people together and we can have a meeting with 100 people together. This is very helpful for the variety of conference calls and meetings that we have. There is no issue with Ring Central being available on multiple platforms. Whether someone is apple, android, PC or mac; there is no issue with them downloading the app or software and getting on the call.

I love that I can keep track of my phone calls, meetings, tasks, files, calendar, etc. all in one central hub.

I don't like the multiple apps to access all the RingCentral office tools.

RingCentral is great at tracking shared documents and files, its also great to store contact info and previous interactions with people.

It was very easy to download and easy to connect with another company. They were able to fix a few issues we were having by using this program. Entering the meeting number and connecting was simple.

I haven't really used Ring Central enough to say that i dislike anything about it. It took a little longer than usual to download the program but overall I was satisfied.

We needed help using some new software and they recommended we download this program so they can gain access to our screen to help us out. I will continue to use the program as needed in the future.

love the mobile application and integration with Zapier

the interface could be a bit cleaner looking

being available in my office without being tied to the office

What I love about the program is that your able to receive text messages from claimants as well as track down the incoming calls and outgoing.

I do dislike that you can't hear your the phone number first when checking your voicemail. Another feature I don't like is that if you delete a voicemail from the ring central website it deletes it from your inbox on your actual phone.

Better communication for people who can't call they are able to text.

I love that I can send a fax without being at a fax machine. I can log into ring central on my laptop or desktop and upload documents to send to any fax number. I can even send faxes through my email, which is perfect for mobile cell use.

The app for Ringcentral on mobile phones has not yet integrated faxing into it. That would be the easier than using an email, but I use the fax feature from the website on a PC more than accessing it from my phone.

We have eliminated landlines and can make our sales team completely mobile. They do not need to be in the office to send important fax documents to clients.

Ease of use. It’s very simple to log in and start using. Being able to screen share at the click of a button with internal OR external users is fantastic.

I wouldn’t say that I really have any dislikes.

Screen share and collaboration.

We were in desperate need for VoIP system for our office so that our overseas clients could reach us anytime without any hassle. We used CounterPath products for some time but didn't have satisfactory experience. Then we came across RingCentral and it has most useful, satisfactory system till date we used. It offers all the features you could expect from such system with stable performance. We have multiple numbers configured for multiple agencies we support and they work flawlessly together on same network. Their software is the best and call recording feature is superb in terms of audio quality and access. It is highly recommended system if you are in need of such phone system for your office.

Switching user to another computer is sometimes messy affair and should have been easy.

Hassle free VoIP based telephony system which is easy to integrate, manage and use.