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Rocketlane Logo
Rocketlane
4.8
(481)
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Rocketlane Reviews & Product Details

Rocketlane Overview
What is Rocketlane?

Rocketlane is a collaborative customer onboarding platform that allows users to see the status and which project each team member is working on. Users can create templates for projects and reuse them which saves time and ensure consistency.

Company Rocketlane Corp.
Year founded 2020
Company size 51-200 employees
Headquarters Redwood City, California, United States
Social Media
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Rocketlane Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Rocketlane Features
API Integration
Appointment Scheduling
Automated Workflows
CRM Integration
Client Portal
Collaborative Tools
Compliance management
Customer Data Management
Customer Journey Mapping
Customer Segmentation
Customizable Templates
Data Import/Export
Document Management
Email Integration
Integration with Third-Party Apps
Invoicing and Billing
Knowledge Base
Live Chat Support
Mobile Accessibility
Multi-language Support
Notifications and Alerts
Onboarding Checklists
Progress Tracking
Reporting and Analytics
Surveys and Feedback
Task Automation
Task Management
Training and Tutorials
User Permissions and Roles
e-Signature Integration
Rocketlane Media
Rocketlane video thumbnail
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Rocketlane Screenshots
Rocketlane screenshot 1
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: August 20, 2025
Rocketlane Logo
481 Rocketlane Reviews
4.8 out of 5
Small Business (50 or fewer emp.)
Aug 12, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Good tool for management of Project with complete visibility among the team "
What do you like best about Rocketlane?

Rocketlane's exclusive collection of features empowers us to effortlessly initiate new projects, while its informational reports provide both our team and key stakeholders with comprehensive visibility

What do you dislike about Rocketlane?

Currently, there isn't a mobile application available. However, having one would enhance our ability to receive prompt notifications,access reports – all without a laptop or reliant on a mobile browser."

What problems is Rocketlane solving and how is that benefiting you?

The application proves effortlessly overseeing a multitude of key projects and initiatives. Its intelligent auto-fill capabilities further streamline new initiative projects

Small Business (50 or fewer emp.)
Aug 10, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great tool and service"
What do you like best about Rocketlane?

The easy-to-build, customer-facing interface makes your project management more accessible and efficient than ever. The ability to track your onboarding projects and build dashboards is valuable.

What do you dislike about Rocketlane?

There are very few downsides. When building dashboards, the ability to pick your own colours for charts would be ideal for presentation purposes. The option to create Templates from Projects would also be beneficial, as would the ability to support the bringing in of HubSpot deal 'notes' into a project via Zapier - I understand this is currently being looked into.

What problems is Rocketlane solving and how is that benefiting you?

The ability to provide Onboarding roadmaps to our clients in a manner that supersedes the need for Onboarding managers to write out emails to ensure the client is on track and completing tasks in the correct manner and order.

Small Business (50 or fewer emp.)
Aug 09, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"A Great Product!"
What do you like best about Rocketlane?

The best part about Rocketlane is the versatility of use. You can use the tool both internally and externally for a variety of tasks.

What do you dislike about Rocketlane?

I've not found many issues or blockers and the team is always on hand to help!

What problems is Rocketlane solving and how is that benefiting you?

It helps us create a structured communication layer between us and the client.

Mid Market (51-1000 emp.)
Aug 09, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Seamless Workflow with Rocketlane"
What do you like best about Rocketlane?

The representation of the timelines is a great view to see and explain to clients the different phases of the onboarding.

What do you dislike about Rocketlane?

I am waiting for the color coordination update that is soon to come. This way i can highlight cards in red so my client knows they are overdue.

What problems is Rocketlane solving and how is that benefiting you?

Its saves alot of time on being able to share support documentation, demo videos/looms or example template/documents as they are all accesible right in the task card.

Mid Market (51-1000 emp.)
Aug 08, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Helps save time and money"
What do you like best about Rocketlane?

Rocketlane has enhanced the onboarding experience for our customers.

What do you dislike about Rocketlane?

No downsides as of now. The integration with Salesforce is also seamless.

What problems is Rocketlane solving and how is that benefiting you?

Our onboarding was happening in silos and after we got Rocketlane it is streamlined and solves 95% of our onboarding requirments.

Small Business (50 or fewer emp.)
Aug 07, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Onboarding made easy"
What do you like best about Rocketlane?

Rocketlane has allowed me to configure a proper onboarding method and track our customers success.

What do you dislike about Rocketlane?

I have yet to find anything I dislike about Rocketlane.

What problems is Rocketlane solving and how is that benefiting you?

Time & Ease of Use for Client Onboarding.

Small Business (50 or fewer emp.)
Aug 06, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Perfect tool for my onboarding requirments"
What do you like best about Rocketlane?

The different views for my tasks and projects

What do you dislike about Rocketlane?

Adding more integrations would enhance this tool

What problems is Rocketlane solving and how is that benefiting you?

My team and I use the tool for our daily/ weekly progress. Our standups are also conducted using this tool

Mid Market (51-1000 emp.)
Aug 06, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Streamlined and organized Onboarding tool"
What do you like best about Rocketlane?

My entire onboarding is now streamlined and well planned

What do you dislike about Rocketlane?

Been using it for over a year and nothing that I can think of

What problems is Rocketlane solving and how is that benefiting you?

I do not need to look into emails, chat or any external tool for my onboarding. Rocketlane has it all for you.

Small Business (50 or fewer emp.)
Aug 04, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Tool for onboarding"
What do you like best about Rocketlane?

It gives us the structured onboarding flow of customers

What do you dislike about Rocketlane?

No mobile application support which can be looked upon

What problems is Rocketlane solving and how is that benefiting you?

This tool helps us with managing projects and initiatives easily along with smart auto-fill options that are handy to kick-off new projects.

Small Business (50 or fewer emp.)
Aug 03, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"A one-stop shop for onboarding!"
What do you like best about Rocketlane?

One of Rocketlane's greatest benefits is the ability to work with stakeholders both within and externally.

What do you dislike about Rocketlane?

As of now, I do not see any drawbacks to this product.

What problems is Rocketlane solving and how is that benefiting you?

My entire team depends on Rocketlane for onboarding our new customers. We do not open emails or Teams since Rocketlane provides a collaborative experience.

Mid Market (51-1000 emp.)
Aug 03, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Tool for onboarding requirements"
What do you like best about Rocketlane?

Financials module and daily notification alerts on Slack and emails

What do you dislike about Rocketlane?

Tool can be little slow at times. overall a good experience

What problems is Rocketlane solving and how is that benefiting you?

The tasks and projects are broken down really well.

Mid Market (51-1000 emp.)
Aug 02, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Perfect end to end onboarding software"
What do you like best about Rocketlane?

The ability to get a Birds Eye view of my entire org under one dashboard

What do you dislike about Rocketlane?

They could add a few more reporting capabilities

What problems is Rocketlane solving and how is that benefiting you?

My business entirely depends on Rocketlane and we heavily rely on the financial module. The timesheets is an icing on the cake and saves loads of time!

Mid Market (51-1000 emp.)
Aug 02, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Smoothest onboarding experience with Rocketlane"
What do you like best about Rocketlane?

tracking onboarding progress has been very smooth with Rocketlane

What do you dislike about Rocketlane?

cant think of any negative aspects, my experience so far has been good

What problems is Rocketlane solving and how is that benefiting you?

I now have a single tool to track the onboarding progress of various customers

Mid Market (51-1000 emp.)
Aug 02, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Smart tool for Project management with complete visibility among the team members"
What do you like best about Rocketlane?

There are many templated available that quickly allows us to kick-off a new project seamlessly. The reports helps us with complete visibility within the team and also with the key stakeholders.

What do you dislike about Rocketlane?

There is no mobile application to my knowledge and this would help us to quickly get notifications, view the reports and track important projects easily without having to use the laptop or a mobile browser.

What problems is Rocketlane solving and how is that benefiting you?

This application helps us manage various key projects and initiatives easily along with smart auto-fill options that are handy to kick-off new projects. Provides us reports and dashboards that help the team to track their efficiency with ease and helps in driving productivity.

Small Business (50 or fewer emp.)
Aug 01, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"10/10 - PSA Tool"
What do you like best about Rocketlane?

Reports & Dashboard provides cross functional alignement

What do you dislike about Rocketlane?

Advanced customisable reports will be helpful

What problems is Rocketlane solving and how is that benefiting you?

Give a Birds Eye view of where all the projects are headed towards. Can foresee delays and work accordingly.

Mid Market (51-1000 emp.)
Aug 01, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Rocketlane is great tool for onboarding teams"
What do you like best about Rocketlane?

The visibility we have achieved across the team has been exceptional.

What do you dislike about Rocketlane?

The user interface has room for improvement; it could be enhanced to provide a better user experience.

What problems is Rocketlane solving and how is that benefiting you?

Rocketlane simplifies the onboarding process by providing a centralized platform for all customer-related information, tasks, and communications. This leads to faster and more efficient onboarding, reducing the time-to-value

Small Business (50 or fewer emp.)
Jul 27, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"An essential tool for our business"
What do you like best about Rocketlane?

The communication with our clients is easily improved once we add them on a Rocketlane project. Some will even prefer to use this tool over other communication apps.

What do you dislike about Rocketlane?

After a year of using Rocketlane, there really isn't anything I dislike about it.

What problems is Rocketlane solving and how is that benefiting you?

Our associates handle multiple projects with multiple clients at the same time, Rocketlane helps us having each of them organized and gives us a glance of their current state.

Small Business (50 or fewer emp.)
Jun 21, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great product--responsive support"
What do you like best about Rocketlane?

Its a great product and the support is helpful. They built out our process and held our hand through the implementation.

What do you dislike about Rocketlane?

Had an issue logging in but they fixed it quick...

What problems is Rocketlane solving and how is that benefiting you?

Communicating and pushing the customer forward.

Mid Market (51-1000 emp.)
Jun 16, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Intuitive tool for onboarding customers"
What do you like best about Rocketlane?

The tool is easy to use and is specifically designed for customer onboarding. While other project management tools are generic, Rocketlane can look at specific pain points in a SaaS implementation journey and create modular solutions. I love the modularity of the solution with form templates, document templates, and phase templates that can be called in as and when needed. This results in access to the right materials at the right time and also helps in the standardisation of documents across the company. Lastly, the support/CSM teams are extremely approachable and easy to work with :)

What do you dislike about Rocketlane?

Admin reporting capabilities: would love to have an internal hierarchy on Rocketlane that enables automatic reporting of project summary at different levels of leadership based on assigned projects (pod leads, sr managers, directors etc).

What problems is Rocketlane solving and how is that benefiting you?

Rocketplane is a great tool to track implementation projects. For us, apart from the primary objective, we are also able to drive standardized documentation and efficient flow of information within a project.

Small Business (50 or fewer emp.)
Jun 14, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Revolutionizing Project Management"
What do you like best about Rocketlane?

Rocketlane has everything needed for successful project management. This completely eliminates the need for an agency which usually does the job for you. This saves a huge amount of time while giving clarity while keeping the power in your hands.

What do you dislike about Rocketlane?

Rocketlane is new and gets developed in an ongoing process. All the features work, only sometimes the systems loading time can be slow. I am sure this will get fixed in a later update though.

What problems is Rocketlane solving and how is that benefiting you?

We have a comprehensive template with a bunch of checklists, which helps us decreasing the onboarding time of a client from one week to 1 DAY. Rocketlane gives us the base to collaborate together effectively.