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Rocketlane
4.8

( 481 )

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Rocketlane Reviews & Product Details

Rocketlane Overview
What is Rocketlane?

Rocketlane is a collaborative customer onboarding platform that allows users to see the status and which project each team member is working on. Users can create templates for projects and reuse them which saves time and ensure consistency.

Company Rocketlane Corp.
Year founded 2020
Company size 51-200 employees
Headquarters Redwood City, California, United States
Social Media
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What are the pros and cons of Rocketlane?
Rocketlane Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Rocketlane Features
API Integration
Appointment Scheduling
Automated Workflows
CRM Integration
Client Portal
Collaborative Tools
Compliance management
Customer Data Management
Customer Journey Mapping
Customer Segmentation
Customizable Templates
Data Import/Export
Document Management
Email Integration
Integration with Third-Party Apps
Invoicing and Billing
Knowledge Base
Live Chat Support
Mobile Accessibility
Multi-language Support
Notifications and Alerts
Onboarding Checklists
Progress Tracking
Reporting and Analytics
Surveys and Feedback
Task Automation
Task Management
Training and Tutorials
User Permissions and Roles
e-Signature Integration
Rocketlane Media
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Rocketlane Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 29, 2025
Rocketlane Logo
481 Rocketlane Reviews
4.8 out of 5
Mid Market (51-1000 emp.)
Nov 03, 2022
 Source
Overall Rating:
5.0
Shraddha Z. avatar
Shraddha Z.
Project Management Officer
Share
"Much Appreciable Project Management Tool!"
What do you like best about Rocketlane?

A good tool always makes the work more efficient for any company. I was introduced to Rocketlane the day I joined my current company and worked with Rocketane right from setting up the tool. The features I like are: Dashboard- We created many charts and cards for every Manger's MRR, the number of projects handled by the manager and his team. Notification- As an admin, I get to know which projects are getting updated Files- Project-related files can be stored as a repository and are easily accessible. It is really helpful for me as an only PMO to keep track of 200+ projects!!

What do you dislike about Rocketlane?

The status update section should be modified. Sometimes feels sending trackers to the client via email is more effortless.

What problems is Rocketlane solving and how is that benefiting you?

It is helping me to keep track of 200+ projects together, helping to calculate Total MRRs and get regular views on the projects that need more work to get them billed. We were able to have region wise , manger wise project views and updates very accessible.

Mid Market (51-1000 emp.)
Nov 02, 2022
 Source
Overall Rating:
5.0
HN
Harish N.
Head Of Onboarding
Share
"Rocketlane- The catalyst for faster, efficient and seamless customer onboarding experience"
What do you like best about Rocketlane?

The ease of use, amazing customer support and faster resolution to new requests and/or product issues. Giving you more than one :)

What do you dislike about Rocketlane?

There is nothing to dislike. All features are excellent.

What problems is Rocketlane solving and how is that benefiting you?

Rocketlane provides the ability to create the organization level visibiility on multiple programs running across regions, thereby making decision making more data-oriented and removing the dependency on people. Further it provides the users to plan and execute projects with clearly ownership on deliverables and track milestone dates with ease. The ability to collaborate with stakeholders both internal and external is seamless and makes project delivery mesurable.

Mid Market (51-1000 emp.)
Nov 02, 2022
 Source
Overall Rating:
5.0
Prashanth S. avatar
Prashanth S.
Customer Success Manager
Share
"Robust Onboarding & All in one Collaborative Software"
What do you like best about Rocketlane?

The best part is that the tool helps streamline multiple phases involved in the projects and their related tasks and sub-tasks. Seamless integrations that are made ready, like Salesforce and Slack, and you watch out for real-time notifications that create strong visibility. A shared platform where you can add team members and customers who are given a magic link to access, thereby promoting a birds-eye view of E2E.

What do you dislike about Rocketlane?

Nothing to dislike about the software/tools. Holds a strong base, and I still expect the product to release more features that enable ease of use on the go and have a hands-on.

What problems is Rocketlane solving and how is that benefiting you?

We have been dealing with extensive processes that usually go unnoticed, and things were missed, or we couldn't track the set due dates. Now that we're happy to use Rocketlane, things are controlled more efficiently, from onboarding to going live and adding dependencies, referring to the documents and everything in the same window.

Mid Market (51-1000 emp.)
Nov 01, 2022
 Source
Overall Rating:
5.0
SA
Sofia A.
Customer Success Manager
Share
"A user friendly tool that has helped me organise my work"
What do you like best about Rocketlane?

I can easily create templates and have my own workflow set up in no time. The experience looks neat.

What do you dislike about Rocketlane?

As far as my team is concerned, there is nothing that I dislike. Everything was easy from start to finish

What problems is Rocketlane solving and how is that benefiting you?

Rocketlane is helping us set up our CS workflow where we can create milestones for ourselves and it helps to track out account progress better.

Mid Market (51-1000 emp.)
Nov 01, 2022
 Source
Overall Rating:
5.0
AA
Aslam A.
Project Implementation Consultant
Share
"Great Project Management software with extra features"
What do you like best about Rocketlane?

We always want a Project Management software where we can manage our Projects easily and track the tasks without any hassle. Rocketlane software is the perfect software for us to manage and update our tasks and Projects. Few special features that I want to mention in Rocketlane are- 1. Notification - We get all the notifications in the Rocketlane app and in the email as well of all the updates and communications that we do with our clients. 2. New Project - Creating a New Project is quick and easy. 3. Report - Reports come out in detail. 4. Overdue - Overdue is a great feature to track overdue tasks. 5. Project Plan - We can create the Project Plan according to our client's requirements. 6. Spaces - Spaces is a good feature to send across the sign-off sheet to our client once we complete the Projects. 7. Chat - We can do live Chat with our clients through the Rocketlane chat feature. Private chat is for Internal chat and General chat is for client chat. 8. All Files - Projects-related files can be uploaded in All files sections which can be accessible for us and for the clients as well.

What do you dislike about Rocketlane?

At starting when the software was new, we face some slowness issues but that is now rectified by the Rocketplane team and the slowness issue is resolved. So there is nothing to dislike about the Rocketlane software.

What problems is Rocketlane solving and how is that benefiting you?

The best benefit is the support that the Rocketlane team is giving whenever we required it. There is a chat with us option available in the Rocketlane app by which we can do chatting with the Rockeltane team if we face any issue or we have any query regarding our Projets and the response is so quick. I will definitely recommend this software as it has all the features that a company wants for their employees to manage their Projects.

Mid Market (51-1000 emp.)
Oct 31, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Compellingly good Onboarding tool"
What do you like best about Rocketlane?

- templates were super easy to build and deploy - level of project transparency for every stakeholder - Managing timelines and not missing out on any activities - Private/General chats with each project help a lot - Export and ship the entire project map to the customer

What do you dislike about Rocketlane?

so far, the platform experience has been exceedingly good and nothing stands out as a dislike

What problems is Rocketlane solving and how is that benefiting you?

We're using this tool for our end-to-end customer onboarding It brings a lot of value addition in terms of customer engagement, project allocation & management

Mid Market (51-1000 emp.)
Oct 08, 2022
 Source
Overall Rating:
5.0
RV
Rohan V.
Product Consultant
Share
"Super easy to track project timelines"
What do you like best about Rocketlane?

Rocketlane has not only made my implementation management easy, but also the process of accessing it. It gives me a very clear break up of timeline for each step.

What do you dislike about Rocketlane?

Nothing that I could call out as bad till date.

What problems is Rocketlane solving and how is that benefiting you?

Rocketlane has simplified the Onboarding/Implementation planning and tracking process for us as compared to the way it was earlier. All the ongoing projects on one single page.

Small Business (50 or fewer emp.)
Sep 27, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Fantastic platform with tons of automation."
What do you like best about Rocketlane?

Rocket lane gives a clear protect roadmap with tons of analytics. The automation with salesforce and jira is most appreciated.

What do you dislike about Rocketlane?

I wish there was a way to make a default view option.

What problems is Rocketlane solving and how is that benefiting you?

Keeping customers on track and informed.

Mid Market (51-1000 emp.)
Sep 06, 2022
 Source
Overall Rating:
5.0
Harshita B. avatar
Harshita B.
Technical Project Manager
Share
"Great product, Great experience!"
What do you like best about Rocketlane?

Extremely user-friendly, great features provided the tool. Extremely interactive and one stop for Project managers.

What do you dislike about Rocketlane?

Nothing as of now. It has some very cool features!

What problems is Rocketlane solving and how is that benefiting you?

The complete Project Management effort is now highly structured and accessible. Handling such a vast number of tasks & projects was never this easy.

Enterprise (> 1000 emp.)
Aug 31, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"A drastic Improvement in getting customers onboarded!"
What do you like best about Rocketlane?

The User interface and how tasks can be organized. Coming from excel based onboarding Rocketlane gives so much more leeway for accountability and ownership of tasks.

What do you dislike about Rocketlane?

Potential scalability issues. As setting up billing structures is a hard, complex, and large process more features regarding the organization of tasks the more complex the use case the more you can see some more challenging usecases for Rocketlane.

What problems is Rocketlane solving and how is that benefiting you?

Faster and more efficient onboarding. All information pertaining to the onboarding is in one place. And helps CSMs get a clear understanding of what is pending from the implementation phase.