monday.com Reviews & Product Details
monday.com packages itself as a Work OS built for a new way of working. Providing businesses with a single source of truth, all monday.com products are built on seven building blocks – boards, views, dashboards, integrations, automation, apps, and docs. There are currently five monday.com products, the core being Monday Work Management. The other four are Monday Sales CRM, Monday Marketer, Monday Dev, and Monday Projects. It’s free to use for individual users and paid plans are available on a per-seat basis.
| Capabilities |
|
|---|---|
| Segment |
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
monday.com Pros and Cons
- Excellent dashboard environment
- Fantastic for beginners
- Range of features like time tracking and budgeting
- Suitable for larger teams
- Built for multiple. users
- No free version
- Basic plan offers very limited functionalities
- Doesn’t offer a Gantt chart view option
- Requires a bit of learning curve –you will need to dedicate time to learning the platform
Project management tools can help you structure your team, improve your workflow, and automate the tedious parts of everyone’s job. They’re indispensable to any team that wants to be productive. So which one should you invest in?
If you’ve ever looked into project management (PM) platforms, you’ve already heard of Monday.com. It’s hailed as one of the best apps in its niche, and it has stellar reviews.
But just how good is it? Is Monday.com the right choice for your business? Let’s find out in this Monday.com review.
Monday.com Quick Overview
Monday.com is a good choice for anyone that wants to bring a bit of structure to their day-to-day operations. From freelancers to big enterprises, Monday has tools and plans for everyone.
That’s not to say it’s a perfect tool. Monday can get expensive for large teams. Plus, people that aren’t tech-savvy might find it hard to get started. But by and large, we recommend it to anyone looking to level-up their productivity with a project management platform.
If you want the full scoop, keep reading this Monday.com review.
Monday.com Features
Each task you track with Monday has its own card. These cards store any data you need, like files, a task outline, updates from management, and even an activity log. All Monday cards are grouped in boards, which are themselves grouped into workspaces.
That’s the basic gist of how Monday works. But you can tweak this simple system quite a lot. Let me show you how.
Boards and Cards
Creating a new board is very easy. You just give it a title, choose a view for the project, and start adding tasks.
When you create your first board on Monday, you’ll get a dedicated guide to set it up.
Monday offers plenty of ways to visualize tasks. You can arrange them in a table, in Gantt charts, in Kanban, in a calendar, and more.
As you’re adding cards to your first board, the guide will also give you a preview of how they’ll look:
This makes it easy for most people to understand the core functionality of Monday.
You can further bundle cards from the same board in groups. For example, you can group them by what week the tasks are due.
You also get visually-coded statuses for all tasks. The default ones are “Working on it,” “Done,” and “Stuck.” But you can create your own, to further customize your boards:
You can set due dates for all tasks, which helps you keep track of projects. In the Pro plan, you also get advanced time tracking, which lets you visualize how much time you have left before a deadline.
This is useful, but the feature does much more. By tracking time, managers can see the availability of each team member. This makes task allocation much easier.
Of course, you can customize the board view in a ton of ways. For example, you can add different columns to the table view:
And you can analyze each card individually, to add comments, files, task lists and even check its activity log.
Monday’s core functionality is top-noth. Even beginners can use their project management software to create simple tasks and dashboards. But Monday’s true power lies in its advanced customization options.
Customizability
We’ve used Monday.com for years, and we researched all of its quirks for this review. Throughout all of this experience, Monday’s automation stood out the most. You can easily set-up automated processes with the platform, even if you’re a non-techie:
And the possibilities are endless. You get templates for the most commonly-used automations, like notifying someone when a task’s status changes. You also can create your own custom automations, or modify the dozens of templates that are already here.
For example, you can set up an automation that moves a task from one board to another when its status changes and then notifies the person responsible for it. This is useful for tasks that need oversight.
That’s how my editors know to check my work. I change a card’s status to “Needs Review”, and that automatically moves the card to the Editor’s board, and notifies the person that needs to give it a look.
And this is just one example. Monday.com’s automations can do a lot more. And again, they’re extremely easy to create. You don’t need to know any code or use complicated APIs. It’s all made with natural language:
Besides automations, you can also heavily customize board views. You’ve already seen how to add new columns to the table view. But you might be surprised by how many options there are. You can include text, buttons, timelines, numbers, checkboxes, tags, and much more. There are so many options, Monday actually has a dedicated column center.
Each board can have multiple views, which makes dashboards on Monday.com very flexible. For example, team members can use the table view to see task details, deadlines, and manage their work. Managers can use the chart view for the exact same dashboard to get an overview of task statuses and deadlines.
When analyzing a board, you can also filter results by anything (person assigned, status, deadline, etc):
If a filter’s useful, you can turn it into a new view for that board.
All of these options make Monday.com extremely customizable. If you spend some time playing around with its features, you can most likely create anything your team needs. And if Monday’s suite is lacking, you can always complement it with integrations.
Integration with other tools
Monday.com has a lot of integrations. So many, they actually have an entire app marketplace to make it easier to find the extensions you need
Monday’s integrations let you fine-tune your boards, cards, automations, and more.
For example, the Google Apps integration makes it extremely easy to embed and collaborate on Google Sheets, Slides, Docs, Forms, and more. If you’re using Monday as a CRM, you can use the Tableau Connector for advanced insights into your processes and results.
Not to mention, you can also integrate Monday.com with popular tools like Zapier, Zoom, Google Calendar, and more. These let you automate processes outside of Monday.com, so your team won’t have to worry about repetitive tasks.
Integrations are one of Monday’s biggest perks. The only downside is that you’ll need at least a Standard plan to use them. They’re not available with the free or Basic subscription.
Ease of Use
Monday.com is surprisingly easy to use, especially for how customizable it is. All plans come with onboarding guides, explanation videos, and loads of support articles to help you get started. Enterprise clients even get a customer success manager. They will help you set up all the advanced features, and provide dedicated support no matter what you need.
Even without all of that support, Monday.com is intuitive to use. And that’s mostly thanks to its well-made user interface.
User Interface
Monday.com has one of the best user interfaces out of all project management apps. The design’s smooth, you get color-coded statuses, big buttons, and detailed breakdowns of your tasks.
You can quickly switch between views on a board, all the options are pretty intuitive, and you don’t need a degree to find important features. It’s easy to navigate Monday.com even without an onboarding guide.
What we like most is their comments section. All cards have one, where you can write updates about a task, interact with your coworker’s messages, and make notes of everything related to that task.
And if you need anyone to join the conversation, you can quickly add them as a card subscriber. This will automatically notify them about any messages.
Getting started and customizing Monday boards – is it easy?
When you sign-up for Monday, you’ll fill in some details about your company, like its size, industry, and what you’ll use Monday for. These choices will affect the features and templates recommended to you, but they won’t limit your tool stack..
For example, I said I’ll use Monday for operations management. This made my automation recommendations the most commonly used for ops.
After this initial sign-up, you’ll also get a step-by-step guide on how to create boards and cards on Monday.
This guide is pretty good to understand how Monday’s core functionality works. If you have minimal experience with project management tools, it’s more than enough. However, it’s not the best if you’re a complete beginner.
You might need more guidance on how each view works, as well as the difference between views, boards, and workspaces. Not to mention, beginners might need a similar startup guide for other features, like automation. All of this support is available in the knowledge center. But it would be better fleshed out in a lengthier onboarding guide.
And we’re not saying this just to pick on Monday. A lot of the complaints you’ll see online about Monday.com mention a steep learning curve. Sometimes, these reviews even complain about the lack of features that are actually there, like more views beyond the default table. A more in-depth start-up guide could solve these issues.
Monday.com Security and Privacy
Monday is pretty serious about its security features. They have a trust center that outlines their stance on security and privacy, as well as a detailed security white paper, which showcases how they protect customer data.
Monday.com uses advanced encryption protocols (especially for Enterprise users) and high-end security methods. They analyze their vulnerabilities weekly and run a bug bounty program to avoid hacks. If you need a secure project management app, this is as safe as it gets.
Lastly, Monday.com collaborates with some sub-processors to collect and process your data. This might worry you, but the third parties are mandated to protect your data under the same terms Monday.com is, so your company is not at a higher risk because of it.
Customer Support
Monday.com has a very well-organized knowledge base, which provides most of the guidance you’ll need to get started with the platform.
They also have a community where you can post or browse specific questions, a University center to learn more about Monday’s advanced features, and detailed API documentation.
If you need any extra guidance, Monday.com also offers 24/7 live chat support.
Their agents are prompt and helpful, especially if you’re on a paid plan. That will get you priority support. If your problem’s not urgent, you can also email Monday.com. If you have a billing issue, you can even hop on a call with a Monday agent.
Overall, Monday’s support system is robust. If you run into any problem, you’ll get the guidance you need to keep your project on track.
Monday.com Pricing
Monday.com is pretty affordable. $8 per seat is not bad, especially considering you get unlimited free viewers and items, 5GB of file storage, and priority support for the cheapest plan.
But the tool can get pricey if you have a big team. So if you’re not sure which plan works for your business, let’s break it down.
Individual
Monday.com’s free plan is a great choice for individuals that want some structure in their day-to-day life. But it’s not limited to personal use. The Individual plan works great for freelancers that want to manage their work and even small businesses. You can add up to 2 seats to your projects in the free plan.
Granted, you are limited by an Individual subscription. You can only create up to three boards, 1,000 items, and you only get 500 MB of storage. But it’s more than enough to test Monday.com and see if it’s right for you.
Basic
Monday’s Basic plan is pretty good. It will cost you $8/seat each month, and it offers much more flexibility. You can create unlimited items, you get 5GB of storage, unlimited boards, unlimited free viewers, and priority support.
However, you don’t get access to most of Monday’s automations with this plan.
Standard
The Standard plan probably has the best price-to-value ratio. It’s $10/month, and it comes with guest access, more views, integrations, and automations. For just $2 extra each month, it’s definitely a better choice than a Basic subscription.
But if you want the full Monday.com experience, you’ll need the Pro plan.
Pro
Monday’s Pro plan offers 100 GB of storage, a full year of activity logs, unlimited guest access, time tracking, dependencies, a formula column, more views, and advanced security.
If you run a medium to big company, the Pro plan is probably the best for you. And at $16/month per seat, with unlimited guests, you can use Monday without paying a fortune.
Enterprise
Enterprise plans are custom-made for big organizations, so we can’t tell you how much it will cost, or exactly what features it will have. But we do know you’ll get premium integrations, a dedicated customer success manager, advanced security options, and better analytics.
User Reviews
People really like Monday.com. The platform has top scores across all big review aggregators.
Monday gets praise for its advanced customization and great interface. But there are unhappy customers too. Most people that complained about the tool had problems with the slightly steep learning curve and higher pricing for big teams.
| Pros | Cons |
|---|---|
|
|
Our biggest gripe with Monday.com was that you’re limited when creating task dependencies. You can only set them up via automations. Meanwhile, competitors like Asana let you take care of the same thing in 1-2 clicks. But it’s a minor issue and something that will probably be fixed in the future.
Quick Conclusion: Monday.com Review
Monday.com does almost everything right. It has a strong project management suite, advanced customization, and some of the best integrations we’ve seen in project management software.
It is a bit hard to learn for non-techies. And it can be expensive for large teams. But in our opinion, these are minor inconveniences. Monday’s so good, they’re small hurdles to overcome.
You can see for yourself, Monday’s free to try:
Great layout, easy understading and good options of automations.
The integration with gmail/outlook can be improved to consider the "group emails" (emails that includes more than one user).
Monday avoids us of missing deadlines and helps with the KPIs creation in the dashboards.
It has helped me to maintain order, to communicate better with my team and to make clear the functions and activities that each one must fulfill. This, in turn, has improved the service our customers receive.
It's not a displeasure, but with the latest platform update, sometimes errors appear or notifications simply don't arrive. Fortunately, there are many more benefits than shortcomings that you can find at monday.com.
Mainly the organization. In addition to this, I can monitor the fulfillment of tasks, the time invested in each of them and the projects I manage, but above all to have better communication with the team and that everyone is clear about their roles.
We've been using Monday for about 1 year now, and it's an essential tool that allows us to optimize our productivity, to make it easier for a new team member to understand how we works, to keep track of project progress in real time, etc!
There is nothing that I dislike about Monday!
It helps being well organized.
I love that is very very user friendly...
I need to see a lot of videos to learn how to use it
Helps me with task management
Excellent project management, CRM, and collaboration tools
Currently, work forms do not allow volunteers to select from a live list of options.
Transparent responsibilities on projects Clear tracking of project progress Eliminating time spent in meetings.
A maneira fácil de entender o layout do aplicativo, sendo muito funcional para criar processos e acompanhar todo o desenvolvimento de cada tarefa
Gostaria de pode ocultar colunas sem precisar excluí-las
Acho a visualização muito colorida, gostaria de poder mudar as cores do monday.
I love that I can upload documents for each particular project, and tasks without having to sift through emails and drives.
That I can't create items under subitems
Keeping all the docs together for projects, and helping keep me organized.
It has the ability to store, organize, and manage data while also assisting with project management and time tracking. It's our main platform for completing projects and tasks as well as time tracking.
Sometimes it takes a while to access items or uploads will duplicate. Occasionally the web-based version performs better than the desktop app.
It solves the abilty to manage, store, and organize digital assets and project management all in one place.
I can work with many partners. Every document stand in system.
Nothing. I havent problem with work in monday.
I dont have problem.
Easy to use and convenient for our company
None because its very effective and efficient
Organization of projects and deligation
Monday helped us streamline our work processes and save time and money. We could easily set up new tasks, get ready for our weekly meetings, and monitor our project budgets. Our favorite feature of Monday is the enhanced productivity it offers us. We can design our own workflows that suit our goals and optimize our daily performance.
I don't use a mobile app very often, but I like having one to handle tasks quickly, check my daily schedule, and monitor our project status. Monday's mobile app is not very good. It has gotten better since I first tried it, but it is not very adaptable. The desktop version is much superior.
Advanced reporting This feature has been very helpful for me. I can make a dashboard that changes automatically whenever the source data does. That's amazing. I don't need to bother other team leaders for reports on how we're doing. I can simply see the dashboard and know our status, our bottlenecks, our budget, and more. I really enjoy it.
Monday.com is a versatile, user-friendly tool that has revolutionized project management for our marketing team. My favorite feature is that it is highly customizable, so different members of our team can use it in the way that best works for them.
There was a learning curve in figuring out the best way to make Monday.com work for our team; we had to try several different styles of boards and organization systems before we found the one that worked for us.
Our marketing team works with many different clients, and we have quite a few members on our team. Monday.com helps keep us on track and aware of not only what we each need to accomplish, but also what other members of the team are working on and what projects are upcoming.
I love using Monday.com as a database. I work in research so sometimes I use it to capture and track data we are collecting. But I also use it as a database of processes, projects, communications, and reporting metrics. It's like a superpowered spreadsheet that allows you to document how you arrived at any number or metric. These details are hard to track in a spreadsheet espeicially when you want to capture observations or inclusion criteria or how inclusion criteria has changed all in the same place. Monday.com helps you capture the stroies and details behind the data which is helpful when reporting back to stakeholders.
The additional plug-ins are a bit overwhelming. I liked it better when it was a small curated list.
Monday.com helps us keep track of processes and how processes evolve. Decisions and changes are made in day to day work and having a space to track number or hard data points along with spaces to track the thinking or logic behind decisions helps projects moving forward.
I find the filters that can be used to search for information very useful. The comments section and history are also incredibly helpful to me
I can think of something tht I deslike roht now
Being able to use colors and labels to filter and remember the different tasks being worked on
One word 'Automations'. Monday automations are truly a game-changer as they allow for a seamless workflow across different departments and teams.
There is nothing I dislike about Monday.com.
I believe the. number one problem monday.com is solving is a seamless workflow amongst different teams.
Monday.com's user-friendly interface deserves applause. Navigating through tasks, projects, and timelines is a breeze, even for team members who are not tech-savvy. The intuitive design significantly reduces the learning curve, ensuring a smooth onboarding process for our entire team.
Sometimes, it takes a few moments to load up. But this is very minor
One of Monday.com's strongest suits is its flexibility. The ability to customize workflows, boards, and views empowers us to tailor the platform to our specific needs. Whether you're managing projects, tracking sales leads, or organizing creative processes, Monday.com adapts seamlessly to diverse business requirements.
I really like the interaction that the platform allows with other team members. Just add the colleagues involved in the project and you're good to go.
So far I don't have any negative points.
So far no problem.
Global search allows for easy navigation
Can be tasking to the processor and RAM.
Monday makes organization easier and online proofs everything.
I love Monday.com for its exceptional customization capabilities, which are essential for our daily operations. Its seamless integration with numerous web tools enhances our workflow efficiency. Moreover, the platform's super-user-friendly interface makes managing tasks both simple and enjoyable.
My main challenge with Monday.com arises from its very strengths - its simplicity and flexibility. I've become so accustomed to its ease of use that whenever I envision a new feature or capability and can't immediately locate it on the platform, I experience a bit of frustration. However, it's worth noting that in every instance so far, we've managed to find a solution, sometimes complex but always effective.
We are working on Monday to run and coordinate all of our deal flow, investments, and tasks. We also use it as a CRM, reflecting our status to our investors using dashboards and
I found navigating Monday.com very easy, as it's very user-friendly, As well as how much it makes my workflow feel that much smoother and more fulfilling. I love the fact that it has so many features that I find every time I use it. It is a platform I find myself using every day and strongly recommend it for every business, big or small.
There weren't any faults I could find while using Monday.com
Monday.com allows me to keep on top of all my tasks and allows me to manage my workload while also being fully aware of what projects we have on and coming up.
