monday.com Reviews & Product Details
monday.com packages itself as a Work OS built for a new way of working. Providing businesses with a single source of truth, all monday.com products are built on seven building blocks – boards, views, dashboards, integrations, automation, apps, and docs. There are currently five monday.com products, the core being Monday Work Management. The other four are Monday Sales CRM, Monday Marketer, Monday Dev, and Monday Projects. It’s free to use for individual users and paid plans are available on a per-seat basis.
| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
monday.com Pros and Cons
- Excellent dashboard environment
- Fantastic for beginners
- Range of features like time tracking and budgeting
- Suitable for larger teams
- Built for multiple. users
- No free version
- Basic plan offers very limited functionalities
- Doesn’t offer a Gantt chart view option
- Requires a bit of learning curve –you will need to dedicate time to learning the platform
Exclusive savings on monday.com through Findstack Deals
Project management tools can help you structure your team, improve your workflow, and automate the tedious parts of everyone’s job. They’re indispensable to any team that wants to be productive. So which one should you invest in?
If you’ve ever looked into project management (PM) platforms, you’ve already heard of Monday.com. It’s hailed as one of the best apps in its niche, and it has stellar reviews.
But just how good is it? Is Monday.com the right choice for your business? Let’s find out in this Monday.com review.
Monday.com Quick Overview
Monday.com is a good choice for anyone that wants to bring a bit of structure to their day-to-day operations. From freelancers to big enterprises, Monday has tools and plans for everyone.
That’s not to say it’s a perfect tool. Monday can get expensive for large teams. Plus, people that aren’t tech-savvy might find it hard to get started. But by and large, we recommend it to anyone looking to level-up their productivity with a project management platform.
If you want the full scoop, keep reading this Monday.com review.
Monday.com Features
Each task you track with Monday has its own card. These cards store any data you need, like files, a task outline, updates from management, and even an activity log. All Monday cards are grouped in boards, which are themselves grouped into workspaces.
That’s the basic gist of how Monday works. But you can tweak this simple system quite a lot. Let me show you how.
Boards and Cards
Creating a new board is very easy. You just give it a title, choose a view for the project, and start adding tasks.
When you create your first board on Monday, you’ll get a dedicated guide to set it up.
Monday offers plenty of ways to visualize tasks. You can arrange them in a table, in Gantt charts, in Kanban, in a calendar, and more.
As you’re adding cards to your first board, the guide will also give you a preview of how they’ll look:
This makes it easy for most people to understand the core functionality of Monday.
You can further bundle cards from the same board in groups. For example, you can group them by what week the tasks are due.
You also get visually-coded statuses for all tasks. The default ones are “Working on it,” “Done,” and “Stuck.” But you can create your own, to further customize your boards:
You can set due dates for all tasks, which helps you keep track of projects. In the Pro plan, you also get advanced time tracking, which lets you visualize how much time you have left before a deadline.
This is useful, but the feature does much more. By tracking time, managers can see the availability of each team member. This makes task allocation much easier.
Of course, you can customize the board view in a ton of ways. For example, you can add different columns to the table view:
And you can analyze each card individually, to add comments, files, task lists and even check its activity log.
Monday’s core functionality is top-noth. Even beginners can use their project management software to create simple tasks and dashboards. But Monday’s true power lies in its advanced customization options.
Customizability
We’ve used Monday.com for years, and we researched all of its quirks for this review. Throughout all of this experience, Monday’s automation stood out the most. You can easily set-up automated processes with the platform, even if you’re a non-techie:
And the possibilities are endless. You get templates for the most commonly-used automations, like notifying someone when a task’s status changes. You also can create your own custom automations, or modify the dozens of templates that are already here.
For example, you can set up an automation that moves a task from one board to another when its status changes and then notifies the person responsible for it. This is useful for tasks that need oversight.
That’s how my editors know to check my work. I change a card’s status to “Needs Review”, and that automatically moves the card to the Editor’s board, and notifies the person that needs to give it a look.
And this is just one example. Monday.com’s automations can do a lot more. And again, they’re extremely easy to create. You don’t need to know any code or use complicated APIs. It’s all made with natural language:
Besides automations, you can also heavily customize board views. You’ve already seen how to add new columns to the table view. But you might be surprised by how many options there are. You can include text, buttons, timelines, numbers, checkboxes, tags, and much more. There are so many options, Monday actually has a dedicated column center.
Each board can have multiple views, which makes dashboards on Monday.com very flexible. For example, team members can use the table view to see task details, deadlines, and manage their work. Managers can use the chart view for the exact same dashboard to get an overview of task statuses and deadlines.
When analyzing a board, you can also filter results by anything (person assigned, status, deadline, etc):
If a filter’s useful, you can turn it into a new view for that board.
All of these options make Monday.com extremely customizable. If you spend some time playing around with its features, you can most likely create anything your team needs. And if Monday’s suite is lacking, you can always complement it with integrations.
Integration with other tools
Monday.com has a lot of integrations. So many, they actually have an entire app marketplace to make it easier to find the extensions you need
Monday’s integrations let you fine-tune your boards, cards, automations, and more.
For example, the Google Apps integration makes it extremely easy to embed and collaborate on Google Sheets, Slides, Docs, Forms, and more. If you’re using Monday as a CRM, you can use the Tableau Connector for advanced insights into your processes and results.
Not to mention, you can also integrate Monday.com with popular tools like Zapier, Zoom, Google Calendar, and more. These let you automate processes outside of Monday.com, so your team won’t have to worry about repetitive tasks.
Integrations are one of Monday’s biggest perks. The only downside is that you’ll need at least a Standard plan to use them. They’re not available with the free or Basic subscription.
Ease of Use
Monday.com is surprisingly easy to use, especially for how customizable it is. All plans come with onboarding guides, explanation videos, and loads of support articles to help you get started. Enterprise clients even get a customer success manager. They will help you set up all the advanced features, and provide dedicated support no matter what you need.
Even without all of that support, Monday.com is intuitive to use. And that’s mostly thanks to its well-made user interface.
User Interface
Monday.com has one of the best user interfaces out of all project management apps. The design’s smooth, you get color-coded statuses, big buttons, and detailed breakdowns of your tasks.
You can quickly switch between views on a board, all the options are pretty intuitive, and you don’t need a degree to find important features. It’s easy to navigate Monday.com even without an onboarding guide.
What we like most is their comments section. All cards have one, where you can write updates about a task, interact with your coworker’s messages, and make notes of everything related to that task.
And if you need anyone to join the conversation, you can quickly add them as a card subscriber. This will automatically notify them about any messages.
Getting started and customizing Monday boards – is it easy?
When you sign-up for Monday, you’ll fill in some details about your company, like its size, industry, and what you’ll use Monday for. These choices will affect the features and templates recommended to you, but they won’t limit your tool stack..
For example, I said I’ll use Monday for operations management. This made my automation recommendations the most commonly used for ops.
After this initial sign-up, you’ll also get a step-by-step guide on how to create boards and cards on Monday.
This guide is pretty good to understand how Monday’s core functionality works. If you have minimal experience with project management tools, it’s more than enough. However, it’s not the best if you’re a complete beginner.
You might need more guidance on how each view works, as well as the difference between views, boards, and workspaces. Not to mention, beginners might need a similar startup guide for other features, like automation. All of this support is available in the knowledge center. But it would be better fleshed out in a lengthier onboarding guide.
And we’re not saying this just to pick on Monday. A lot of the complaints you’ll see online about Monday.com mention a steep learning curve. Sometimes, these reviews even complain about the lack of features that are actually there, like more views beyond the default table. A more in-depth start-up guide could solve these issues.
Monday.com Security and Privacy
Monday is pretty serious about its security features. They have a trust center that outlines their stance on security and privacy, as well as a detailed security white paper, which showcases how they protect customer data.
Monday.com uses advanced encryption protocols (especially for Enterprise users) and high-end security methods. They analyze their vulnerabilities weekly and run a bug bounty program to avoid hacks. If you need a secure project management app, this is as safe as it gets.
Lastly, Monday.com collaborates with some sub-processors to collect and process your data. This might worry you, but the third parties are mandated to protect your data under the same terms Monday.com is, so your company is not at a higher risk because of it.
Customer Support
Monday.com has a very well-organized knowledge base, which provides most of the guidance you’ll need to get started with the platform.
They also have a community where you can post or browse specific questions, a University center to learn more about Monday’s advanced features, and detailed API documentation.
If you need any extra guidance, Monday.com also offers 24/7 live chat support.
Their agents are prompt and helpful, especially if you’re on a paid plan. That will get you priority support. If your problem’s not urgent, you can also email Monday.com. If you have a billing issue, you can even hop on a call with a Monday agent.
Overall, Monday’s support system is robust. If you run into any problem, you’ll get the guidance you need to keep your project on track.
Monday.com Pricing
Monday.com is pretty affordable. $8 per seat is not bad, especially considering you get unlimited free viewers and items, 5GB of file storage, and priority support for the cheapest plan.
But the tool can get pricey if you have a big team. So if you’re not sure which plan works for your business, let’s break it down.
Individual
Monday.com’s free plan is a great choice for individuals that want some structure in their day-to-day life. But it’s not limited to personal use. The Individual plan works great for freelancers that want to manage their work and even small businesses. You can add up to 2 seats to your projects in the free plan.
Granted, you are limited by an Individual subscription. You can only create up to three boards, 1,000 items, and you only get 500 MB of storage. But it’s more than enough to test Monday.com and see if it’s right for you.
Basic
Monday’s Basic plan is pretty good. It will cost you $8/seat each month, and it offers much more flexibility. You can create unlimited items, you get 5GB of storage, unlimited boards, unlimited free viewers, and priority support.
However, you don’t get access to most of Monday’s automations with this plan.
Standard
The Standard plan probably has the best price-to-value ratio. It’s $10/month, and it comes with guest access, more views, integrations, and automations. For just $2 extra each month, it’s definitely a better choice than a Basic subscription.
But if you want the full Monday.com experience, you’ll need the Pro plan.
Pro
Monday’s Pro plan offers 100 GB of storage, a full year of activity logs, unlimited guest access, time tracking, dependencies, a formula column, more views, and advanced security.
If you run a medium to big company, the Pro plan is probably the best for you. And at $16/month per seat, with unlimited guests, you can use Monday without paying a fortune.
Enterprise
Enterprise plans are custom-made for big organizations, so we can’t tell you how much it will cost, or exactly what features it will have. But we do know you’ll get premium integrations, a dedicated customer success manager, advanced security options, and better analytics.
User Reviews
People really like Monday.com. The platform has top scores across all big review aggregators.
Monday gets praise for its advanced customization and great interface. But there are unhappy customers too. Most people that complained about the tool had problems with the slightly steep learning curve and higher pricing for big teams.
| Pros | Cons |
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Our biggest gripe with Monday.com was that you’re limited when creating task dependencies. You can only set them up via automations. Meanwhile, competitors like Asana let you take care of the same thing in 1-2 clicks. But it’s a minor issue and something that will probably be fixed in the future.
Quick Conclusion: Monday.com Review
Monday.com does almost everything right. It has a strong project management suite, advanced customization, and some of the best integrations we’ve seen in project management software.
It is a bit hard to learn for non-techies. And it can be expensive for large teams. But in our opinion, these are minor inconveniences. Monday’s so good, they’re small hurdles to overcome.
You can see for yourself, Monday’s free to try:
They offer a very competitive nonprofit user license rate, highly flexible system that can adapt to all people management needs of an organization
Because it is so flexible, it takes special attention to ensure consistent usage and management across teams
I use it daily for my own to-do list, which integrates into the tasks I am given by other project leads. This provides me a consolidated overview of my to-dos.
The ease at which I can assign tasks to colleagues and track the progress of items graphically
I sometimes find that tasks are duplicated in different areas of Monday boards, it would be useful to find similar tasks across multiple boards.
Tracking and documenting our scrums and sprints and communication within the sprint team is made easy with Monday
How easy it is to organise your company project/tasks - makes it very simple to manage multiple jobs in a team.
That you can't view the different jobs on a board in the archieve. Would be good to be able to view it without having to unarchieve.
Organising multiple projects amongst a team.
I love the automations as well as the notifications to people when their particular step is ready for next steps. No longer haveing to send message or emails to individuals saying what to do next is one of the best features of the platform.
The only thing I believe would be an even better feature is just having more data types avaialble and being able to freeze columns on certain boards would be a major improvement.
Real-Time Notifications, project planning, budgeting, as well as production prioritzation to help keep the team focused on what matters the most to the organization.
I absolutely love Monday! It is a great project tracking tool and makes sure I adhere to all deadlines in my roll.
Nothing! I love it all! The automation, the layout, the workflows - it is fantastic!
To adhere to client deadlines, and to keep track of employee tasks
The customisation is exceptional on the platform. You are able to create boards that are bespoke and can be as simple or complex as you'd like.
Would love a colour plattet to be introduced and the downloads to excel are not that pretty, in particular the gannt view.
The boards provide an excellent project collaboration platform which makes it easy for a team to track and prioritise their workload. The easy ti use interface also makes it a breeze to use
Project management, client management, budgeting and forecasting. Automations make all use cases a breeze.
There are some capabilities that aren't currently available that would make our automations stronger. They seem to be common pain points as people have commented the same requests in monday.com community boards.
Monday.com centralizes our workflows. Rather than working in emails - it allows teams to collaborate and streamline project progress. It keeps all team members on the same page.
Monday.com helps our company increase productivity, while also having the ability to collaborate with one another. It can be used as a simple to-do list or as an entire ecosystem for process implementation.
There is honestly nothing that I dislike about using monday.com. I can't imagine a better task management platform!
Our company had previously used Trello, which was a fine tool to share our processes and visualize our outcomes. However, we have taken a technology workforce fully remote with the abilities of Monday.com. Before, we needed to be in the office to measure progress. Now, we have an ecosystem for company values, performance metrics, overall pulse, and task flow.
monday.com is a platform that has been rapidly improving and has achieved an extraordinary level of functionality that allows to manage and automate the processes of organizations of all sizes and industries with a fast and economic implementation, because it is very easy to understand, to use and to adopt by the users. Even, on many occasions, small companies that do not have access to expensive ERP systems can use monday.com as their administration system to carry out the operation and control of everything that happens in the organization in a digital and integrated way between the different areas, so they achieve optimization and efficiency of its limited resources.
In some point, it was kind of slow but now they have upgraded their database and it seems quite faster. It is a great tool for tasks, activities and deadlines follow ups.
Get rid of company-wide Excelitis, you can substitute Excel with this great, integrated, collaborative, intuitive and secured platform to manage and automate almost any business process.
It's user friendly. I like the different colors for different days.
I feel like I don't use it to it's full capacity, so maybe a short tutorial on all of it's features.
It's helping me to stay on top of all of my daily and weekly tasks.
Easily plan and view a project broken down into departments and processes and assign tasks with deadlines to different team members. This makes it simple to track progress, see dependencies and delays, and comment on individual tasks. Also helpful for creating an onboarding plan for individuals. Quick connection to Google Drive for documents and other related files.
I enjoy using it - haven't found anything to dislike.
Solves the challenge of tracking and sharing the cross-functional collaboration in product releases that involves multiple teams and different areas o ownership - Product, Design, Documentation, Development, Operation, Sales, Marketing and Translation. Also useful for preparing and tracking Employee Onboarding tasks.
We have used Monday I think since it first started and maybe 6 or 7 years ago, well when I first noticed it, it is the ultimate white board for our business, interanl and for Teams on the road, one place for all our files and easily shared across the company with updates and progress for each worker, love the notifications
We are in construction, more input into a calender, scheduling would be great, but it does work now, and being able to have the updates come across to each board when its linked
Communication in the office and on the road
The ability to customize so many aspects of this CRM and how you see them. From Boards to groups, tasks, and subitems, you can make this software do and show exactly what you need, and how you need it.
I really can't think of anything. The automations can be a little complicated, but it walks you through everything. The trouble is learning what this software can do, because there is SO MUCH.
We can customize each person's view to only see what they need to get their job done. We can sort all our info by any data point we choose, making comparisons easier to accomplish. We can add a column or data entry point at any time with no hassle. We get to build the interface out as we need as we grow.
user experience, Staff management, templates
Price is a bit high Compared to other tools but worth it
Managing freelancers
The fact that you have the ability to work with other people and can follow up without having to speak to people directly. Also being able to review eachothers work and understand where things stand.
Sometimes I find that the automations don't answer exactly what I would like. I think being able to add more options and not have it be so stagnant when creating them.
Having everything in one place and being able to create multiple boards but having most of my work load in one application and not have to search through google drive for everything.
- Accessible from anywhere including your phone - Website base. Instantaneous updates to all users - Multimedia compatible to most formats. Videos, photos, documents, etc.
To be honest, I'm quite happy with the platform. Don't dislike anything but if I have to say something would be that there is a cost associated to the service which might impact on desicion making to get the service or not for some companies.
Tracking multiple projects at the same time and keeping everyone informe with updates such as comments and multimedia files.
Keeps me organized and helps present ideas to our team clearly.
The search function doesn't always show all results.
Allows us to track our budget and keep up with registration clearly.
I like the fact that I can get updates in a thread.
nothing. I love monday. just wish there was an app.
it helps me keep track of calls.
How easy it is to navigate, myself and my team always use Monday and love how easy to use it is.
Perhaps being able to see who has edited the budget column? incase of mistakes so others can see who edited last.
Keeping our campaigns neat and tidy and easy to read with the layout of Monday
I love the monday.com API; the documentation is very simple and intuitive, the response time is extremely fast, and the possibilities it provides us are incredible.
What bothers me about Monday is outlined in this thread https://community.monday.com/t/monday-server-cache/41384, which basically describes that Monday takes about 30 seconds to save data in the database that was created via the API. Additionally, a similar behavior occurs when we open a board's page in the browser, delete n records via API, wait for over 2 minutes, check for the existence of those n records, and Monday indicates that they still exist. The only way to fix this issue is by refreshing the open page.
It is contributing to the entire company's task organization on a single platform, which provides easy and effective data access. As a result, the performance of areas most integrated with Monday has seen remarkable growth.
