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Box Logo
Box
Secure Cloud Storage Solution
4.2
(4,905)
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Box Reviews & Product Details

Box Overview
What is Box?

Box is a file-sharing and content management platform that runs on the cloud. The platform lets users store, share, and collaborate on files, regardless of where they are, through the use of workflow automation, security controls, and various integrations with business applications. Using Box, businesses can help their teams streamline internal processes and boost team productivity.

Company Box, Inc.
Year founded 2005
Company size 1001-5000 employees
Headquarters Redwood City, California, United States
Social Media
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Box Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Box Features
API Access
Access Controls/Permissions
Activity Tracking
Audit Trail
Backup and Recovery
Bulk Upload
Cloud Storage
Collaboration Tools
Commenting/Annotations
Customizable Branding
Document Management
Drag & Drop Interface
Encryption
File Sharing
File Synchronization
Integrations
Mobile Access
Notifications
Offline Access
Real-time Collaboration
Reporting & Analytics
Role-Based Permissions
Search Functionality
Security Compliance
Single Sign-On (SSO)
Task Management
Third-party Integrations
User Management
Version Control
Workflow Automation
Box Media
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Box Screenshots
Box screenshot 1
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Box screenshot 3
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Box screenshot 5
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: April 26, 2025
Box Logo
4,905 Box Reviews
4.2 out of 5
Enterprise (> 1000 emp.)
Apr 27, 2021
 Source
Overall Rating:
4.5
RB
Ryan B.
Project Coordinator
Share
"Smarter management of files, documents, videos and presentations from anywhere"
What do you like best about Box?

Configuration of access policies for data security and prevention of data leakage. Notifications on any potential threats to data by machine learning alerts.

What do you dislike about Box?

Phone support is only available to customers who are on Platinum Service and Premier plans.

What problems is Box solving and how is that benefiting you?

Creating to-do lists for teams and collaborating on documents with group chats that allow for quick updates. General assignment of tasks to teams so that they are aware of what to do and at what time.

Mid Market (51-1000 emp.)
Apr 20, 2021
 Source
Overall Rating:
4.5
Melissa M. avatar
Melissa M.
Performing Marketing Lead
Share
"Security of my files, makes Box a vital software for me."
What do you like best about Box?

Box provides me with complete control of every file I share with anyone within or outside of my company.It even allows me to set my files to "view only", which means the recipient is only able to view my shared file but unable to make any edits to the file. Version control is another area of Box I greatly love.

What do you dislike about Box?

Inability to access the trash file folder on Box mobile app. Also, there is no provision for "dark mode" on Box mobile application.

What problems is Box solving and how is that benefiting you?

Box solves all file storage and file sharing issues I previously experienced at work. One of the important benefits of using Box for me is being able to gain fast access to my saved files, and also the security of my stored files on Box.

Enterprise (> 1000 emp.)
Apr 06, 2021
 Source
Overall Rating:
4.5
Mitchell T. F. avatar
Mitchell T. F.
Graduate Teaching Assistant In Ahs Media
Share
"Box Review - MF"
What do you like best about Box?

Its fluidity in keeping files secure and displayed well

What do you dislike about Box?

I cannot easily drag and drop files to and from certain folders. The "move" function is quite unintuitive - very dissimilar to what one would experience in a MacOS or Windows environment

What problems is Box solving and how is that benefiting you?

I use it to open shared files for group projects and Colgan on files. I'm in grad school so it's quick, easy, and free for me.

Enterprise (> 1000 emp.)
Mar 16, 2021
 Source
Overall Rating:
4.5
Patricia Brancacio B. avatar
Patricia Brancacio B.
Vendendor Interno Expert Em Vendas
Share
"The perfect solution to exchange documents"
What do you like best about Box?

All our sensitive documents are held in the cloud safely and are easily accessible from any smartphone. I love to use the feature that allows users me to view, communicate and create files while away. Box offers unrestricted cloud services with lots of software and features to handle the report lifecycle.

What do you dislike about Box?

Often the machine gitch is addressed after the customer support contacted.

What problems is Box solving and how is that benefiting you?

Box provided what we needed with a growing number of data in various formats within our organization. We can work on content easily from any device while maintaining our entire content secure. With an easy to use gui, the image quality seems to have been fantastic, enabling uses to be easy. It allows us to remain organized and to keep all our contents fully visible and regulated.

Enterprise (> 1000 emp.)
Feb 25, 2021
 Source
Overall Rating:
4.5
PA
Preshit A.
Technical Engineer
Share
"Its a box of all things"
What do you like best about Box?

I use box for all my things which I have to access anywhere. The best part of the box is that it is really very accessible and has all the tools for almost all types of files which one generally use in every day purposes. Also we can edit files on the go with its online document editing tools. Also I can have multiple editors, reviewers, and owners for the documents. Moreover, i can also have the the preview option disabled if I don't want people to see the other people files. I use google drive for my personal work of cloud but Box is different in its own way. It let me collaborate with other people and get their feedback on the files.

What do you dislike about Box?

The things i dislike about box is finding files in it is really a mammoth task. Sometimes I get confused and cannot find the file which i need at a particular time. The other thing i dislike is pricing, it is expensive than its competitors and more than often the uploading speed of files is really low so it becomes frustating.

What problems is Box solving and how is that benefiting you?

My company uses it for all the document sharing, and file editing purposes. Also it solves the problem of syncing files on different devices and it can be used on mobile devices also so it solves a huge problem in my team where some members generally collaborate using their iphones.

Small Business (50 or fewer emp.)
Feb 10, 2021
 Source
Overall Rating:
4.5
Ashish Pratap S. avatar
Ashish Pratap S.
Consultant
Share
"Box keeps everything in the Box"
What do you like best about Box?

It protects sensitive information in top priority and it gets everything and everyone on the same page, which makes work easier

What do you dislike about Box?

Sharing files is a bit slow, which required extra AI and upgrading.

What problems is Box solving and how is that benefiting you?

Sharing files, Collaborating and making work from home easier on a daily schedule Basis.

Mid Market (51-1000 emp.)
Feb 08, 2021
 Source
Overall Rating:
4.5
Elias P. avatar
Elias P.
Property Marketing Manager
Share
"Document management and cloud storage"
What do you like best about Box?

Box is in every way an easy-to-use tool, it provides quick access from wherever you want to enter. I can make sure that in Box all my files will be safe, whatever, projects, business plans, work planning and progress reports, in various formats it can be audio or video. When I share documents in the cloud it's possible to manage the permissions and thus make sure who will be able to see or not cerain files. Provides the ability to filter and categorize all files, in this way it is possible to perform a more precise search.

What do you dislike about Box?

I have evaluated other similar tools and actually Box is much more expensive than other tools that offer the same function and the same space for less price, I have been using Box for a long time and it has never failed at anything, it has always been reliable and with ample storage.

What problems is Box solving and how is that benefiting you?

We know and we are aware that our works is much better with the help of Box, having all ouf files in a single tool and being able to manage and share them from there makes everything much easier. In addition, its space is really wide and we have never, had to worry about not having enough memory. Managing data and documents from Box streamlines work, we optimize various labor procedures thanks to its practicality.

Mid Market (51-1000 emp.)
Jan 31, 2021
 Source
Overall Rating:
4.5
MW
Mary W.
Ict Manager
Share
"A superb and convinient tool for files storage and sharing."
What do you like best about Box?

This tool makes it simple to store,backup and sync files and documents securely on cloud.It's simple to search files and documents.Enables ease of accessing files.Managing documents is simple with this tool.

What do you dislike about Box?

Large files and documents may take long to upload and download when having poor internet.

What problems is Box solving and how is that benefiting you?

To restore files lost accidentally is simple with this tool. Sharing files with this tool is easy.

Enterprise (> 1000 emp.)
Jan 30, 2021
 Source
Overall Rating:
4.5
PG
Pankaj G.
Senior Executive
Share
"Most useful file storing option for an enterprise"
What do you like best about Box?

Optimized cost saving plans and fast retreival of documents . We can store any size of oficial documents for longer time

What do you dislike about Box?

Not much document editing options on real time basis. More user friendly app required

What problems is Box solving and how is that benefiting you?

Longer time storing of documents. We can store and share crucial enterprise documents. Reasonable priced plans

Small Business (50 or fewer emp.)
Jan 27, 2021
 Source
Overall Rating:
4.5
Melissa M. avatar
Melissa M.
Executive Director
Share
"Great Product at a Good price"
What do you like best about Box?

This is very easy to use. I like that I can access my documents from anywhere and from any computer. It makes it easier to work remotely and to share documents with others.

What do you dislike about Box?

There are no downsides to using box. It is a really great product

What problems is Box solving and how is that benefiting you?

I am able to share documents with other easily. I am able to work from any computer that has internet and am not tied to the same computer. I am also able to view documents on my phone or ipad.

Enterprise (> 1000 emp.)
Jan 20, 2021
 Source
Overall Rating:
4.5
Puneet P. avatar
Puneet P.
Procurement Specialist
Share
"Best cloud storage and sharing platform"
What do you like best about Box?

Best uploading speed and privacy features

What do you dislike about Box?

Sometimes switching between different folders lags

What problems is Box solving and how is that benefiting you?

I can easily share my files with my teammates and allow them to update/modify any file or folder

Small Business (50 or fewer emp.)
Jan 20, 2021
 Source
Overall Rating:
4.5
DS
Dhadkan S.
Social Media Marketing
Share
"Box review"
What do you like best about Box?

Box app has advanced security features in it which make it more likeable.it also has encryption and all the features are mobile.we can also share content outside the company.it is also accessible via all the ways.

What do you dislike about Box?

It does not sync to all the files even if it has well rounded storage.

What problems is Box solving and how is that benefiting you?

The use it for my company work purpose for sharing our work within our company members.For share samples with our clients and all.

Enterprise (> 1000 emp.)
Jan 19, 2021
 Source
Overall Rating:
4.5
vimal k. avatar
Vimal K.
Senior Associate
Share
"Box allows me to share data and upload in a place."
What do you like best about Box?

Through box you can easily reach to the client without leaking any data to outsiders in these days of compliance issues.

What do you dislike about Box?

It needs to be upgraded with new technology.

What problems is Box solving and how is that benefiting you?

Through box you can easily reach to the client for the work you perform without sending a mail with attachment and all. These helps me to protect client data by not leaking any data to outside third parties.

Enterprise (> 1000 emp.)
Dec 31, 2020
 Source
Overall Rating:
4.5
KM
Kalpesh M.
Program Manager
Share
"Perfect document sharing tool with helpful features"
What do you like best about Box?

Now being able to collaborate better than before, multiple team members can now share and edit the documents at the same time.

What do you dislike about Box?

This solution is slightly expensive than its competitors.

What problems is Box solving and how is that benefiting you?

Sharing documents with the team and the drag and drop feature was helpful as well.

Enterprise (> 1000 emp.)
Dec 28, 2020
 Source
Overall Rating:
4.5
Israr K. avatar
Israr K.
Senior Software Engineer, Security
Share
"Easy to use, Clean interface and Excellent mobile/desktop apps."
What do you like best about Box?

Easy to use Clean and fast user interface Desktop sync Mobile Apps. Boxnotes, is excellent for note-taking.

What do you dislike about Box?

The in-browser editing features could support more formats. Often I have to download a file to edit.

What problems is Box solving and how is that benefiting you?

Sharing of files/data across the organization, and outside the org.

Mid Market (51-1000 emp.)
Dec 23, 2020
 Source
Overall Rating:
4.5
ST
Shivi T.
Assistant Residential Life Coordinator
Share
"Box for Academic and Office Purposes"
What do you like best about Box?

I like that I can be working on MS Word rather than a google doc and it still saves automatically to the cloud. Additionally, Box's notification feature is very convenient while working on team projects and lets team members keep track of each other's edits.

What do you dislike about Box?

I dislike that when a bunch of team members are working on the same word doc online via box, documents sometimes get frozen and we lose progress if we refresh the page. Also, the page break feature is a bit all over the place.

What problems is Box solving and how is that benefiting you?

I have realized it is very convenient for big group projects that require lots of document sharing with others. Box has allowed me and my teammates to upload, update, and create docs, powerpoints, and excel sheets together for online presentations.

Enterprise (> 1000 emp.)
Dec 22, 2020
 Source
Overall Rating:
4.5
Robbert S. avatar
Robbert S.
Software Development Technical Team Lead
Share
"World’s best tool with all powerful features"
What do you like best about Box?

Box is the safe and secure platform for keeping all of my files and folders save. I love its quick accessibility from anywhere around the world. The search bar gives quick result. It supports almost every type of file. It is incredibly easy to download any content that can be easily accessed and edited anytime offline. Managing cloud content become really easy with Box. Accessing numerous files becomes very easy with Box. It further keeps space on hard drive save. It gives much support offline.

What do you dislike about Box?

For paid storage its window application is quite difficult to use. The only least thing is that it is quite expensive. Almost all of its features and functionalities are prove to be useful and helpful. I haven’t seen any major drawback that I have to mention here.

What problems is Box solving and how is that benefiting you?

This is truly use for backups. Moreover it is rightly used for sharing files with clients. I love the stability of this tool. This is the safe and secure backup tool. It works smoothly for running all workflows and managing all the contents. With the invention of this professional files can be easily shared with team members. The thing which made me huge fan is that it let us share files and folders within seconds.

Small Business (50 or fewer emp.)
Dec 15, 2020
 Source
Overall Rating:
4.5
KR
Kris R.
Founder
Share
"Utilization"
What do you like best about Box?

The ease of use is outstanding. I love the drag and drop features and the analytics of my content.

What do you dislike about Box?

I would like to see the upload speed move faster. Sometimes files will stall out.

What problems is Box solving and how is that benefiting you?

The problems that have been solved using Box is the ease of content sharing. It has cut down on cost and frustration of using thumb drives.

Mid Market (51-1000 emp.)
Dec 09, 2020
 Source
Overall Rating:
4.5
IG
Isaias G.
Founder
Share
"Solid cloud storage with Box."
What do you like best about Box?

We can consider that one of the characteristics that I like the most about this software is that we can implement its functions from any operating system, or browser to be more precise, which is quite a convincing point due to the versatility it offers, because I love this application since it allows us to store and manage all our content that is available online, in a totally secure way, without excluding that its space in the cloud is extremely large, which you can protect all your files and some other format with security in its respective capacity, very useful for business areas.

What do you dislike about Box?

An optimal disadvantage that this application presents are its frequent interruptions, which have to do totally with the Box system, and its use is blocked through the web versions, which means a quite significant problem, which requires a update, for the proper repair of these annoying and disastrous mishaps, which is a very notable inconvenience, since it slows down work sections on large scales, for a considerable period of time.

What problems is Box solving and how is that benefiting you?

Box is being used throughout our organization, for a general purpose in each work area, which is to help us keep all our data or contextual points in a very organized way, to acquire control and visibility of all administrative, productive, analytical, logistical, humanitarian aspects and among other departments that we acquire to correctly manage these informative news of great utility for our business environment, emphasizing that we can share links with an undetermined number of people, in which different people can access to the exchange of ideas between different labor sectors.

Enterprise (> 1000 emp.)
Dec 05, 2020
 Source
Overall Rating:
4.5
Vikram R. avatar
Vikram R.
Sourcing Analyst
Share
"Box storage a useful tool"
What do you like best about Box?

A handy tool to store all your documents, software, files, etc...

What do you dislike about Box?

I don't think if there are any cons to this application. I have been using it for a year very safe. However, you have to pay for the space you want. But, if you need a secured storage system you have to pay for what you want. Nothing comes free.

What problems is Box solving and how is that benefiting you?

I store all regulatory documents for one of the medical devices we deal with. It is an amazing tool with good security. You can add the number of people you want to share the data with. There is different access you can assign to different people. Like if you want someone to only see the file you can give viewing access and similar to that there will an Owner and editor etc... You can share your weekly report or daily repost. If you have a team located in different countries all can access it. I have created a separate folder in the main folder of our team for the folks who are new to the organization and who can need access to the training material and software we need for the day to day activities. You can also make admin to someone else to one box folder. A viewer can only see the content inside the folder and he can't change or delete the file. And editor can upload files and make changes to it.

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