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Box
Secure Cloud Storage Solution
4.2
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Box Reviews & Product Details

Box Overview
What is Box?

Box is a file-sharing and content management platform that runs on the cloud. The platform lets users store, share, and collaborate on files, regardless of where they are, through the use of workflow automation, security controls, and various integrations with business applications. Using Box, businesses can help their teams streamline internal processes and boost team productivity.

Company Box, Inc.
Year founded 2005
Company size 1001-5000 employees
Headquarters Redwood City, California, United States
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Box Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Box Features
API Access
Access Controls/Permissions
Activity Tracking
Audit Trail
Backup and Recovery
Bulk Upload
Cloud Storage
Collaboration Tools
Commenting/Annotations
Customizable Branding
Document Management
Drag & Drop Interface
Encryption
File Sharing
File Synchronization
Integrations
Mobile Access
Notifications
Offline Access
Real-time Collaboration
Reporting & Analytics
Role-Based Permissions
Search Functionality
Security Compliance
Single Sign-On (SSO)
Task Management
Third-party Integrations
User Management
Version Control
Workflow Automation
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 04, 2025
Box Logo
4,905 Box Reviews
4.2 out of 5
Mid Market (51-1000 emp.)
Nov 19, 2020
 Source
Overall Rating:
5.0
RT
Rishabh T.
Founder
Share
"Perfect tool to use cloud technology"
What do you like best about Box?

This software uses cloud-based technology for storing or retrieving the data from the place where this data store and easy to use the cloud-based technology with the use of this software. This software doesn't have any complications to use.

What do you dislike about Box?

The cost of paying to use this software with extra storage is high. That's why I dislike this software much more.

What problems is Box solving and how is that benefiting you?

Storing the data for the long term with high security.

Mid Market (51-1000 emp.)
Nov 19, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Box review"
What do you like best about Box?

Efficient way to store documents and tasks

What do you dislike about Box?

Sometimes the website crashes and that’s an issue while working

What problems is Box solving and how is that benefiting you?

Box is a great way to list tasks and share tasks

Mid Market (51-1000 emp.)
Nov 19, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Box is great for file storage and easy to use"
What do you like best about Box?

Box is a great option for collaborating on files with co-workers. It helps us make sure that we're using the latest version of the document we're all working on. It's also a great storage solution to keep files off your hard drive and on the cloud, accessible from your mobile device or another computer.

What do you dislike about Box?

If you have an unstable internet connection, your files might not save to Box. It will however, give you a notification that the file didn't save and will instead, save it to your desktop so that you can upload to Box at a later time.

What problems is Box solving and how is that benefiting you?

We've went almost entirely to online document storage using Box. No need for cram packed filing cabinets! Everyone can access files easily, view and download as necessary.

Mid Market (51-1000 emp.)
Nov 17, 2020
 Source
Overall Rating:
5.0
KY
Katherine Y.
Associate Director
Share
"Great tool for business collaboration"
What do you like best about Box?

We use Box as a secure file transfer and repository tool with our customers. It's so easy and reliable. I can control access as needed around confidential documents. I also like that Box is able to identify when a new version of the same document has been uploaded...it doesn't create a new copy unnecessarily, it upversions the document.

What do you dislike about Box?

I wish Box had a notification feature where I would be alerted when someone uploads file(s) into my folder. Unless users tell me, I cannot tell when a new version has been uploaded.

What problems is Box solving and how is that benefiting you?

We use Box to store and share confidential files between us and our customers. It's easy to use and we can manage access very easily. We use google drive to collaborate internally, but found it not as user friendly for external collaboration.

Mid Market (51-1000 emp.)
Nov 12, 2020
 Source
Overall Rating:
5.0
DN
Dennis N.
Founder
Share
"I'm a long time user of Box and love it!"
What do you like best about Box?

We've used Box for roughly 10 years in our business and have found it to be 100% reliable and stable, fairly priced and easy to use. We like the flexibility and control over our documents it gives us as well as the easy access to documents.

What do you dislike about Box?

There is not really anything we dislike. The only thing I can come up with is sometimes I find Dropbox is more integrated with other software and products than Box.

What problems is Box solving and how is that benefiting you?

We use Box for short and long term electronic storage of documents as well as sharing of documents. Since using Box we have eliminated all paper files. In addition, we have solved the problem of making documents available to people without losing "control". Using the features Box offers we can allow people to view files without logging in but not download, or download and view, or require them to log in to do anything.

Enterprise (> 1000 emp.)
Nov 10, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Super Easy and Efficient"
What do you like best about Box?

I like how it's fast and easy to use. Downloading files doesn't take a long time. It's clean and efficient. I never have issues sharing files or when files are being shared with me. I usually have that problem when using OneDrive. I can download all at once or by file and it's just really simple and minimal.

What do you dislike about Box?

A pop up appears whenever I download something when I'm not signed in but it's not a big deal

What problems is Box solving and how is that benefiting you?

I have issues with OneDrive when someone from outside of my organization is sharing files with me. I'm unable to view them. I never have issues when using Box though and it's great!

Mid Market (51-1000 emp.)
Nov 05, 2020
 Source
Overall Rating:
5.0
TI
Tarek I.
Sales Manager
Share
"Fast and secure cloud content management."
What do you like best about Box?

Box has been my number one cloud based storage tool. I like the simple web like interface that is easy to navigate and easy to customize. This tool helps me store all kind of files and folders in an organized manner and in a very easy way to get access to them. By doing so all my content is very secure. Box also makes it easy for me to shere files and folders easily with my colleagues hence it a collaborative tool. I like that Box offers a very gorgeous trial system which is accessible by all users to see all functionality without having to pay even a dime. I also like that Box enables me to download,edit and share any data while i am ofline. And also i am able to have total accessibility of the data. I like it more because Box supports all type of files. I cannot forget to appreciate that this tool even has an offline customer support team.

What do you dislike about Box?

Box keeps getting better and better every day. Thanks to the service team that keeps on updating this platform.

What problems is Box solving and how is that benefiting you?

Before having Box i was having a problem with my device. The storage was running low each and every day and i was very insecurethat my data would leak. But the moment i started Box all my problems were solved because my data was stored in the cloud where the spece is huge and its very secure. I am able to shere files with my colleagues easy. Alternatively if they shere anything with me i get a notification in my box. Its keeps me very alert and updated.

Enterprise (> 1000 emp.)
Nov 04, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Box as a cloud storage review"
What do you like best about Box?

Privacy of files Ability to see the revised versions Updates in real time Web and app version availability

What do you dislike about Box?

Paid version could be expensive Multiple users can't edit if app is open off web

What problems is Box solving and how is that benefiting you?

Sharing and saving files

Enterprise (> 1000 emp.)
Oct 29, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Super secure, great for editing docs as a team"
What do you like best about Box?

Professional but easy to use. Super secure and total clarity on folder owners / viewers. Team live editing of documents is easy. Can sync to computer documents folder.

What do you dislike about Box?

Sometimes navigating folders can be difficult.

What problems is Box solving and how is that benefiting you?

saving and sharing files securely. The issue is that clients who do not use it do not want to, most have their own file sharing sites (e.g. Teams) that we need to use. It would be awesome if there was a way to integrate these.

Small Business (50 or fewer emp.)
Oct 28, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Box Usage"
What do you like best about Box?

Help in transferring large data easily and helps keeping large data safe

What do you dislike about Box?

Sometimes login issue comes which irritate a lot

What problems is Box solving and how is that benefiting you?

Very easy to transfer large files, easily accessible by whole team