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Box
Secure Cloud Storage Solution
4.2
(4,905)
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Box Reviews & Product Details

Box Overview
What is Box?

Box is a file-sharing and content management platform that runs on the cloud. The platform lets users store, share, and collaborate on files, regardless of where they are, through the use of workflow automation, security controls, and various integrations with business applications. Using Box, businesses can help their teams streamline internal processes and boost team productivity.

Company Box, Inc.
Year founded 2005
Company size 1001-5000 employees
Headquarters Redwood City, California, United States
Social Media
Box Categories on Findstack
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Box Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Box Features
API Access
Access Controls/Permissions
Activity Tracking
Audit Trail
Backup and Recovery
Bulk Upload
Cloud Storage
Collaboration Tools
Commenting/Annotations
Customizable Branding
Document Management
Drag & Drop Interface
Encryption
File Sharing
File Synchronization
Integrations
Mobile Access
Notifications
Offline Access
Real-time Collaboration
Reporting & Analytics
Role-Based Permissions
Search Functionality
Security Compliance
Single Sign-On (SSO)
Task Management
Third-party Integrations
User Management
Version Control
Workflow Automation
Box Media
Box video thumbnail
Box 0
Box 1
Box 2
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Box 4
Box Screenshots
Box screenshot 1
Box screenshot 2
Box screenshot 3
Box screenshot 4
Box screenshot 5
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: June 09, 2025
Box Logo
4,905 Box Reviews
4.2 out of 5
Enterprise (> 1000 emp.)
Feb 16, 2018
 Source
Overall Rating:
5.0
CR
Charles Vinzon R.
Project Implementations Specialist, Operations (Kya, Apac)
Share
"Box Review"
What do you like best about Box?

The ease of uploading files and sharing it with colleagues

What do you dislike about Box?

I wish there was a root directory on the right panel so you can click and skip through going to and from the folder layers

What problems is Box solving and how is that benefiting you?

Processes, reports. The ease of extracting data and the collaboration with colleagues having it updated.

Mid Market (51-1000 emp.)
Feb 04, 2018
 Source
Overall Rating:
5.0
NG
Napoleon G.
Application Engineer
Share
"BOX review"
What do you like best about Box?

Easy to use. Platform is powerful to preview, share, and edit online most common files as office files. Ability to track changes with versioning. restore files after deleting them. move files within box without need to change links to those files. extremely secure and compliant.

What do you dislike about Box?

Not possible to have a public folder. Unable to work simultaneously on a file. Not possible to create favorites on desktop folder as shortcuts.

What problems is Box solving and how is that benefiting you?

Storing all data in just one place. Chances of losing data are very small. Access to files from anywhere at anytime.

Enterprise (> 1000 emp.)
Jan 31, 2018
 Source
Overall Rating:
5.0
AQ
Adam Q.
Registrar Specialist I
Share
"Great for sharing files securely"
What do you like best about Box?

The security that our borrowers expect of us is easily shown with the Box. There's no question that the security is tight since it's a two-way street with borrower and processor and is password protected 100% of the time.

What do you dislike about Box?

Notifications of newly uploaded documents aren't specific with what documents were uploaded. Sometimes those notifications don't even come!

What problems is Box solving and how is that benefiting you?

We are creating a secure location for borrowers to upload sensitive documents. They often find it easier than dropping of physical documents and easier than faxing documents.

Mid Market (51-1000 emp.)
Jan 31, 2018
 Source
Overall Rating:
5.0
VN
Vedang N.
Operations Intern
Share
"Best storage application"
What do you like best about Box?

Provides unlimited storage and has a user-friendly interface.

What do you dislike about Box?

The data can sometimes be at risk due to encryption issues.

What problems is Box solving and how is that benefiting you?

Problems in the healthcare industry.

Enterprise (> 1000 emp.)
Jan 30, 2018
 Source
Overall Rating:
5.0
AP
Anish P.
Parking Attendant
Share
"Great Interface with vast improvements"
What do you like best about Box?

The online user interface and storage $/GB are generally better than most other competitors.

What do you dislike about Box?

I feel like there could be more support for other devices and faster sync with a more complete desktop application. The desktop application is hard to open and does not sync as fast as the internet connection I am using.

What problems is Box solving and how is that benefiting you?

It helps me keep all my files in one place and share what is necessary with ease. I have not encountered any business problems related to my use of Box to sore my company files.

Enterprise (> 1000 emp.)
Jan 30, 2018
 Source
Overall Rating:
5.0
TF
Treena Nicole F.
Associate Administrative Assistant
Share
"Easy to Use File Sharing Software"
What do you like best about Box?

I like using box because the interface is straightforward and easy to use. It is very clear how to upload files or folders, how to add or remove files or folders, and generally how to navigate within folders. These folders can be made public or shared with other people, which makes working with others easy. I work in an office that puts most files on a shared drive that can only be accessed from the office or through Citrix. Using box, another secure file storing platform, allows me to store and share files and folders with others more easily, as I often have to work remotely. Having access to sync Box to my desktop is also a nice feature.

What do you dislike about Box?

What I dislike about Box is pretty much nothing. It is user friendly, straightforward, and does not overload the user will unnecessary bells and whistles; features that are there more for advertising power than productivity.

What problems is Box solving and how is that benefiting you?

My office has been able to solve remote work issues that slowed down our productivity. I work at multiple sites with a number of different physicians whose hours are inconsistent. Knowing I can share a file with them that is not going to get blocked by email because it is too large adds security and consistency to our workflow.

Mid Market (51-1000 emp.)
Jan 29, 2018
 Source
Overall Rating:
5.0
JA
Job A.
Information Technology Infrastructure Manager
Share
"Box is a great Enterprise Solution for Content Management and File Storage"
What do you like best about Box?

Box is easy to use and easy to manage. The security features also make it possible to keep all of your confidential files safe and secure. Single Sign On works great and so do the connections to Office Online & Google Drive. One thing that a lot of our users have been using is Box for Office. It makes for seamless integration between box and Office 2016. The ability to integrate across many platforms is also amazing. We're using it to connect to various platforms on the backend. Our developers find it quite easy to work with the Box Platform.

What do you dislike about Box?

Inability to share individual files has been a bit of a pain. Also the fact that you need to have an account to edit is also a bit of a pain. It drives our users towards other platforms when engaging with External Partners. Box Drive is still also in beta and does not yet sync, so our users have not wanted to try it out yet. Some of them rely heavily on the Box Sync capability.

What problems is Box solving and how is that benefiting you?

One of the largest problems we've had was the ability to share files across the org. Prior to box, it was a plethora of shadow IT and some disperse inaccessible file servers. Now it's quick to invite someone to a folder or send someone a shared link.

Small Business (50 or fewer emp.)
Jan 28, 2018
 Source
Overall Rating:
5.0
MZ
Michael Z.
Installer/Sales
Share
"Very intuitive for business"
What do you like best about Box?

Everything in one place, keep invoices, pictures, customer's notes.

What do you dislike about Box?

Sometimes I wish it would sync up better with my mobile device

What problems is Box solving and how is that benefiting you?

Just so nice to have everything right there, when you need it most

Mid Market (51-1000 emp.)
Jan 28, 2018
 Source
Overall Rating:
5.0
KH
Klara H.
Case Assistant
Share
"Comprehensive and very appealing interface "
What do you like best about Box?

The ability to upload many documents at once, ease with which to navigate between folders, and the ability to fine tune who can access/edit/share content within folders

What do you dislike about Box?

search capabilities are not very advanced (I.e. typing in search terms brings up hundreds of pages of results since you can’t search only by title/name of uploader/etc

What problems is Box solving and how is that benefiting you?

Keeping track of legal documents, organizing documents within folders and sub folders for easy access. Makes pulling documents later on when needed much easier

Mid Market (51-1000 emp.)
Jan 28, 2018
 Source
Overall Rating:
5.0
MH
Matt H.
Founder
Share
"Best cloud content management solution available."
What do you like best about Box?

Robust features, ease of use, application parity across platforms, mobile access, amazing customer support, and product manager/company executive access.

What do you dislike about Box?

That I now have even less patience with all other technology providers because Box has set the bar for what a customer experience should always be.

What problems is Box solving and how is that benefiting you?

Broken our content silos to provide access to all content across all of our offices in a highly organized manor. Several benefits realized for users through workflow efficiencies, content searching, collaboration, and data analytics. Company is now realizing benefits including server decommissioning and reduction in IT consulting services.

Small Business (50 or fewer emp.)
Jan 28, 2018
 Source
Overall Rating:
5.0
Freedom N. avatar
Freedom N.
Product Manager
Share
"Great cloud storage "
What do you like best about Box?

We love how much storage we are given at a free rate and the non-pushy attitude to upgrade.

What do you dislike about Box?

Doesn’t integrate as well as Dropbox or iCloud or google drive. But it is a really good choice for extra storage.

What problems is Box solving and how is that benefiting you?

Storage of files for free. We run on a small budget and need space for cheap. I love the simple design and it is easy to use.

Enterprise (> 1000 emp.)
Jan 28, 2018
 Source
Overall Rating:
5.0
PJ
Passorn J.
Tax Support Specialist
Share
"Right way to share file within the organization"
What do you like best about Box?

I love that we could share files within organization and it is also user friendly

What do you dislike about Box?

I don't see any problems while using it yet.

What problems is Box solving and how is that benefiting you?

The needed files for employees are kept in one place

Enterprise (> 1000 emp.)
Jan 26, 2018
 Source
Overall Rating:
5.0
AK
Asher K.
Founder
Share
"Unlimited and quick"
What do you like best about Box?

I like that you can store a large amount of data on their servers and access it from your local file structure on the computer without having to actually take up space on your hard drive. They only cache a small amount on the local drive.

What do you dislike about Box?

Their website can be confusing and is not as simple to use as Dropbox.

What problems is Box solving and how is that benefiting you?

Sharing image and data files with other collaborators.

Enterprise (> 1000 emp.)
Jan 25, 2018
 Source
Overall Rating:
5.0
Tiffany F. avatar
Tiffany F.
Marketing Planner And Project Manager
Share
"Awesome program, easy to use!"
What do you like best about Box?

I like that you can view files that would otherwise be too large to send via email.

What do you dislike about Box?

I have not found anything that I dislike about Box.

What problems is Box solving and how is that benefiting you?

We're able to send links to large files that would otherwise clog our inbox.

Enterprise (> 1000 emp.)
Jan 24, 2018
 Source
Overall Rating:
5.0
RS
Ray S.
Senior Financial Business Analyst Fortune Global 500
Share
"Box file storage easy to use"
What do you like best about Box?

Box user interface and storage options are much better than peers such as Dropbox and Google Drive.

What do you dislike about Box?

I found the maximum file size is 250mb for a single file. Although competitors also have restrictions, I would like to see this improve in the future, as I was unable to store an ebook that was just over the size limit.

What problems is Box solving and how is that benefiting you?

I use Box to create backups, store and organize my data. I found that it is easy to use and update.

Enterprise (> 1000 emp.)
Jan 23, 2018
 Source
Overall Rating:
5.0
AD
Aysha D.
Human Resources
Share
"Great resource "
What do you like best about Box?

This is a great resource to share files with people all over

What do you dislike about Box?

Wish the sync was faster & didn’t create duplicates

What problems is Box solving and how is that benefiting you?

Storing HR files

Mid Market (51-1000 emp.)
Jan 22, 2018
 Source
Overall Rating:
5.0
Elena Y. avatar
Elena Y.
Project Manager
Share
"Box review"
What do you like best about Box?

This is a serviced that helps easily store files and back them up so that you are always safe.

What do you dislike about Box?

There is not really anything that I do not dislike about this system as it it basically provides with all features a business could need to collaborate and store files.

What problems is Box solving and how is that benefiting you?

Box helps to store files and simultaneously collaborate with the team. Also it is very useful in terms of backing up files.

Small Business (50 or fewer emp.)
Jan 21, 2018
 Source
Overall Rating:
5.0
Kelly S. avatar
Kelly S.
Controller And Hr Director
Share
"Great for sharing sensitive documents"
What do you like best about Box?

i like the ability to invite clients to specific folders

What do you dislike about Box?

its be nice to search for file name plus who uploaded it.

What problems is Box solving and how is that benefiting you?

At year-end, we file a lot of sensitive financial documents. Box is a safe and secure way to share these with or clients without the insecurity of email.

Mid Market (51-1000 emp.)
Jan 21, 2018
 Source
Overall Rating:
5.0
LJ
Lei J.
Assistant Professor
Share
"Good file sharing tool with a reasonable price"
What do you like best about Box?

FREE 10 GB Storage, while dropbox only has free 2G

What do you dislike about Box?

nothing... if really have to find anything, then .. most of my coauthors still use dropbox so I can't switch completely.

What problems is Box solving and how is that benefiting you?

share research documents with coauthors

Enterprise (> 1000 emp.)
Jan 20, 2018
 Source
Overall Rating:
5.0
JH
Jay H.
Founder
Share
"File sharing at its best!"
What do you like best about Box?

Super easy to share all your files with specific individuals or multiple individuals.

What do you dislike about Box?

None!! This platform is one of the most flexible

What problems is Box solving and how is that benefiting you?

File sharing and distribution

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