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Box
Secure Cloud Storage Solution
4.2
(4,905)
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Box Reviews & Product Details

Box Overview
What is Box?

Box is a file-sharing and content management platform that runs on the cloud. The platform lets users store, share, and collaborate on files, regardless of where they are, through the use of workflow automation, security controls, and various integrations with business applications. Using Box, businesses can help their teams streamline internal processes and boost team productivity.

Company Box, Inc.
Year founded 2005
Company size 1001-5000 employees
Headquarters Redwood City, California, United States
Social Media
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Box Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Box Features
API Access
Access Controls/Permissions
Activity Tracking
Audit Trail
Backup and Recovery
Bulk Upload
Cloud Storage
Collaboration Tools
Commenting/Annotations
Customizable Branding
Document Management
Drag & Drop Interface
Encryption
File Sharing
File Synchronization
Integrations
Mobile Access
Notifications
Offline Access
Real-time Collaboration
Reporting & Analytics
Role-Based Permissions
Search Functionality
Security Compliance
Single Sign-On (SSO)
Task Management
Third-party Integrations
User Management
Version Control
Workflow Automation
Box Media
Box video thumbnail
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Box 1
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Box 4
Box Screenshots
Box screenshot 1
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Box screenshot 3
Box screenshot 4
Box screenshot 5
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: August 20, 2025
Box Logo
4,905 Box Reviews
4.2 out of 5
Mid Market (51-1000 emp.)
Oct 06, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"So Easy and Functional, I Adopted for State Association"
What do you like best about Box?

The ability to access files from any location, any computer, is critical. Besides sharing info within my team and on my campus, I am current president of a state professional organization. Moving all of our historical, operational, and financial files to BOX enables any of us to access the info at any time. In fact, it has enhanced our ability to transition documents from year to year, as executive committee membership changes, and to retain critical information (e.g. conference planning docs and contracts, etc) without having to schlep boxes of things between presidents.

What do you dislike about Box?

My only complaint is that my 1st vice president prefers Google Docs, so it's a hassle at times to remind her to upload docs to BOX so that we all can access them.

What problems is Box solving and how is that benefiting you?

Our organization's website has been managed by a member institution, with little resources applied to it. It had no security and wasn't the solution for file sharing among the executive committee or for maintaining a history of the 80 yr old organization that has been managed by a different set of professionals each year. With BOX, we now have one repository for all of our documents, easily accessible from any location across the state, and one that has an easy security model.

Enterprise (> 1000 emp.)
Oct 05, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Emory Box"
What do you like best about Box?

Its user-friendliness. It's very easy to be added to folders or drives, and to upload or download content as I need it.

What do you dislike about Box?

The only issue I've had with it is when uploading a document, it's not that easy to rename. There are a couple of menus to go through first.

What problems is Box solving and how is that benefiting you?

We're collaborating easier with Box. Our EMR doesn't communicate with other EMRs in our healthcare system, so when I need to see medical records, I can go to Box and find them.

Small Business (50 or fewer emp.)
Oct 05, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"I Like it! It does what it should!"
What do you like best about Box?

Ease, simplicity, use, reliability! Simple as that!

What do you dislike about Box?

Pricing! Could be better! Especially in today's times of technology!

What problems is Box solving and how is that benefiting you?

Storage & safety!

Mid Market (51-1000 emp.)
Oct 05, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Does what you need it to"
What do you like best about Box?

I like how you can go back and download older versions of edited documents.

What do you dislike about Box?

It can take a bit to upload documents, but that could be more the internet speed than the actual program itself.

What problems is Box solving and how is that benefiting you?

Cuts the amount of emails/ flash drive sharing you have to do.

Mid Market (51-1000 emp.)
Oct 03, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Simple tool for file management"
What do you like best about Box?

Overall it is very intuitive to use. Very easy to share things internally and externally.

What do you dislike about Box?

Sometimes I feel like the search feature doesn't work very well. It can be difficult to find the exact thing y

What problems is Box solving and how is that benefiting you?

Making sure everyone in our company has access to what they need.

Enterprise (> 1000 emp.)
Oct 03, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Easy Storage Solution for on the Go"
What do you like best about Box?

That I can drag and drop my files into Box and access them anywhere.

What do you dislike about Box?

It is a little difficult to understand the sharing features.

What problems is Box solving and how is that benefiting you?

Ease of sharing large files with many people. Easy to track changes people make in a document.

Mid Market (51-1000 emp.)
Oct 03, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Files All in One Place"
What do you like best about Box?

Box is a great tool for file sharing and storage without taking up data. Everything is easily stored and filed, and access for personal organization or files intended to share is easily manageable. With our whole organization on the system, collaboration is easy and the appropriate files are available in just a few quick clicks.

What do you dislike about Box?

Although it is easy to change permissions and give access to a group of people or a select few, I've found that often if you miss one little step, it revokes access. This is definitely a user-generated error, but I feel like toggling the permissions is not as easy as, say, a Google Doc. Also, I believe you have to be a Box user to access the files. So, when sharing with clients and others outside of the organization, I've had people come back to me saying they haven't been able to access the folder, etc. and we've had to set up a sharing system outside of Box.

What problems is Box solving and how is that benefiting you?

Easy file sharing and storage. We don't have to take up storage on our computer. Files and data are available to me any time, any place.

Enterprise (> 1000 emp.)
Sep 29, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Box Review "
What do you like best about Box?

Its good for sharing document with colleagues and Team.

What do you dislike about Box?

The accessibility about the box using cloud.

What problems is Box solving and how is that benefiting you?

We can share unlimited file and unlimited space usage.

Enterprise (> 1000 emp.)
Sep 29, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Box Review"
What do you like best about Box?

Excellent Tool for collabration and document sharing

What do you dislike about Box?

Navigation between pages and folder structure could be more simple

What problems is Box solving and how is that benefiting you?

Storing documentation related to knowledge and business presentations in one place which is easily accessible.

Enterprise (> 1000 emp.)
Sep 29, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Administrator"
What do you like best about Box?

I like that it is an easy storage solution that can be shared with collaborators.

What do you dislike about Box?

I dislike that it does not make it easy to organize or re-arrange.

What problems is Box solving and how is that benefiting you?

It allows us to share files across institutions.

Mid Market (51-1000 emp.)
Sep 28, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great Corporate Storage"
What do you like best about Box?

The ability to easily access all of my files regardless of location. By using Box for all of my documents, I didn't have to lug my laptop to/from work each day.

What do you dislike about Box?

Online collaboration would be a great tool to have with Box. Google Drive does a great job of this.

What problems is Box solving and how is that benefiting you?

Providing a central repository for all information for the company. We previously had a SharePoint site that was very hard to use and required a VPN connection to access. BOX was much more user-friendly and adoption was great!

Mid Market (51-1000 emp.)
Sep 28, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Box is the best"
What do you like best about Box?

Box is a great way to collaborate with others because you can live collaborate, like Google Docs, but you can also download it offline

What do you dislike about Box?

I dislike how it is not very intuitive in terms of search

What problems is Box solving and how is that benefiting you?

There are many benefits, including large storage space and ability to give permissions and limit them according to business need.

Enterprise (> 1000 emp.)
Sep 28, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Useful for collaboration "
What do you like best about Box?

Easy for file collaboration with others.

What do you dislike about Box?

Some older generation colleagues find it confusing when trying to locate specific files. It could be a little more user friendly but it works for me.

What problems is Box solving and how is that benefiting you?

File collaboration with colleagues in different locations, collecting groups of files, assigning an owner to a folder which is useful.

Mid Market (51-1000 emp.)
Sep 28, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great tool to store shared information"
What do you like best about Box?

The ease of use - it's a great place to store materials and extremely easy to keep organized.

What do you dislike about Box?

One of the only problems I have found with Box is that it cannot preview certain files. The only files it can preview are PDFs. We often use Key files which cannot be previews. In these instances, we have to download and open to file separately.

What problems is Box solving and how is that benefiting you?

Being able to store shared content in one place. We often have many people working on a project, and it's the place we go to see all the moving parts in one area.

Enterprise (> 1000 emp.)
Sep 28, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Easy way to store and share files"
What do you like best about Box?

I like that I have access to my files anywhere. It also makes it easy to share my files with other people.

What do you dislike about Box?

I have to download some files to open them. Also, I cannot always save directly back to box, so I have to download the file to work on it, save it on my desktop then put it back into box. I wish I could save files directly to box.

What problems is Box solving and how is that benefiting you?

Data storage.

Enterprise (> 1000 emp.)
Sep 27, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Simple Storage - Effective Collaboration"
What do you like best about Box?

Box is very simple to use file hosting and sharing platform. The top 3 features on box that I like is - Simple for Cloud storage - Large Files - Sync to Desktop - File Ownership We use box for almost every file sharing project and the link with permission can be used to decide who views what. Hence it is really helpful for authorization purposes.

What do you dislike about Box?

The app crashes often and sometimes files become inaccessible

What problems is Box solving and how is that benefiting you?

Instant File sharing across geographies

Small Business (50 or fewer emp.)
Sep 26, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Very useful for sharing large files"
What do you like best about Box?

I like that Box makes it easy to share large files without having to physically print them, or even send them out to a large list. If you forget to attach a document in an email, you have to send out an entirely new one. With Box, that's not necessary because you can simply upload a new file later.

What do you dislike about Box?

It's sometimes difficult to determine how many people are in a particular group. It's not always evident if a member of the group (especially if the group is large) has been accidentally been left out. That being said, it's also easy to add them into the group after it's been created.

What problems is Box solving and how is that benefiting you?

Box allows everyone to have access to the same documents. There are no issues of a coworker having an old version of a document because everyone has the same thing. If a document becomes outdated, it's incredibly easy to upload a new one and make sure everyone is on the same page.

Enterprise (> 1000 emp.)
Sep 26, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great App For Sharing"
What do you like best about Box?

It’s easy access and sharing capabilities.

What do you dislike about Box?

Sometimes had issues on different platforms.

What problems is Box solving and how is that benefiting you?

Sharing files to multi people simultaneously to review during meetings.

Small Business (50 or fewer emp.)
Sep 26, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Best security in class"
What do you like best about Box?

When it comes to cloud storage and business systems to optimize their flow any a business, Box is the best choice for companies that have the highest security requirements.

What do you dislike about Box?

The marketing language can be misleading to non technical people.

What problems is Box solving and how is that benefiting you?

File storage and rules to track data progress.

Small Business (50 or fewer emp.)
Sep 26, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Good"
What do you like best about Box?

Very user-friendly. If I can use it I guess anyone can.

What do you dislike about Box?

The one thing I can say that I don't like about box is there are no add-ons for my email.

What problems is Box solving and how is that benefiting you?

My storage issues have been solved.