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Box Logo
Box
Secure Cloud Storage Solution
4.2
(4,905)
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Box Reviews & Product Details

Box Overview
What is Box?

Box is a file-sharing and content management platform that runs on the cloud. The platform lets users store, share, and collaborate on files, regardless of where they are, through the use of workflow automation, security controls, and various integrations with business applications. Using Box, businesses can help their teams streamline internal processes and boost team productivity.

Company Box, Inc.
Year founded 2005
Company size 1001-5000 employees
Headquarters Redwood City, California, United States
Social Media
Box Categories on Findstack
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Box Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Box Features
API Access
Access Controls/Permissions
Activity Tracking
Audit Trail
Backup and Recovery
Bulk Upload
Cloud Storage
Collaboration Tools
Commenting/Annotations
Customizable Branding
Document Management
Drag & Drop Interface
Encryption
File Sharing
File Synchronization
Integrations
Mobile Access
Notifications
Offline Access
Real-time Collaboration
Reporting & Analytics
Role-Based Permissions
Search Functionality
Security Compliance
Single Sign-On (SSO)
Task Management
Third-party Integrations
User Management
Version Control
Workflow Automation
Box Media
Box video thumbnail
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Box 1
Box 2
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Box Screenshots
Box screenshot 1
Box screenshot 2
Box screenshot 3
Box screenshot 4
Box screenshot 5
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 10, 2025
Box Logo
4,905 Box Reviews
4.2 out of 5
Enterprise (> 1000 emp.)
Jan 13, 2019
 Source
Overall Rating:
5.0
ET
Elayne T.
Graduate Student
Share
"Great interface"
What do you like best about Box?

I like the unlimited storage available as we as the web interface

What do you dislike about Box?

Sometimes there can be a bit of a buggy search function -- files that I know exist sometimes have trouble showing up when searching for them.

What problems is Box solving and how is that benefiting you?

Collaborative sharing

Small Business (50 or fewer emp.)
Jan 11, 2019
 Source
Overall Rating:
5.0
Sumo L. avatar
Sumo L.
Film Producer / Talent Manager / Music Producer
Share
"Great syncing files across PC/Mac/Android"
What do you like best about Box?

Box Sync which syncs all the files and store it on you desktop/notebook, on Android you download the file when needed. They also have another program which I use on my MacBook now that only store the file in the cloud and I would only download when I needed. Search from the taskbar in windows is pretty convenient as well

What do you dislike about Box?

I do experience program crash several times, in the case when I need to re-install, all the files has to be download again from the cloud

What problems is Box solving and how is that benefiting you?

As I have to edit documents, graphic on the go from time to time, it really helps to have all the files automatically sync to the cloud

Small Business (50 or fewer emp.)
Jan 10, 2019
 Source
Overall Rating:
5.0
TG
Taylor G.
Human Resource Assistant
Share
"I love Box!"
What do you like best about Box?

I love the accessibility of box. It is the simplicity of a thumb drive without having to keep up with a device. It is a simple way to upload documentation for multiple user access for group projects or committee planning.

What do you dislike about Box?

There is no way to directly save to the site, you must go out to the site and upload the document you wish to be out there.

What problems is Box solving and how is that benefiting you?

We are able to scan in files and for each individual we service and everyone is able to access the files when needed and can use the information for whatever is necessary for their end of the process.

Small Business (50 or fewer emp.)
Jan 04, 2019
 Source
Overall Rating:
5.0
BJ
Bob J.
Research Guru
Share
"Seamless collaboration"
What do you like best about Box?

Ability to lock files, limiting the number of conflicted copies.

What do you dislike about Box?

Large GIS files (e.g., NLCD) don't play well with box synch. Also, box is not integrated with and reference managers, putting it behind google docs which is integrated with papers.

What problems is Box solving and how is that benefiting you?

Collaboration, reproducible science

Small Business (50 or fewer emp.)
Dec 27, 2018
 Source
Overall Rating:
5.0
MM
Megan M.
Delivery Driver
Share
"think inside the "box"
What do you like best about Box?

I enjoy box all the way around. Box offers the choices of having an account through "enterprise, business or personal", along with all the available storage, you are also given the opportunity to choose what of your saved items can be shared with others. And theres nothing like the ability to save whatever you would like to "the cloud"

What do you dislike about Box?

I can not say that there is much that I dislike about Box, I am sure that as I continue to use this app, that something will be unappealing to me, and at that time I will share on another survey, but at this point, I can not say for sure that there is anything that I dislike

What problems is Box solving and how is that benefiting you?

not having to file everything paper anymore is amazing, it saves a LOT of space and a ton of work for me and others in the office. It is so much easier to scan and save to box, along with other places in the cloud, my items can also be shared and edited as needed through box

Small Business (50 or fewer emp.)
Dec 20, 2018
 Source
Overall Rating:
5.0
RH
Reda H.
Senior Manager Business Operations
Share
"Leader when what it does"
What do you like best about Box?

For me this service is somewhat getting more and more commoditized, so it's about how much u can store, how easy I can access it and the price. Box is fairly good in the 3 categories and definitely an option to consider..

What do you dislike about Box?

looking forward to more innovation and improvements especially in the platform. Price also can get better

What problems is Box solving and how is that benefiting you?

Storage

Mid Market (51-1000 emp.)
Dec 18, 2018
 Source
Overall Rating:
5.0
RR
Ryan R.
Digital Marketing Manager, E Commerce
Share
"Good management System"
What do you like best about Box?

Easy to use, set up, and navigate the platform

What do you dislike about Box?

Inviting collaborators is hard to figure out at first, but easy after that.

What problems is Box solving and how is that benefiting you?

Easy to use content sharing for remote business partners.

Small Business (50 or fewer emp.)
Dec 05, 2018
 Source
Overall Rating:
5.0
LL
Lana L.
Freelancer
Share
"I like this kind of drive"
What do you like best about Box?

Easy to work with it, and to share to everyone needed files, search, sort

What do you dislike about Box?

Nothing. I like everything at all. Nothing bad

What problems is Box solving and how is that benefiting you?

All files are easy to share in box

Mid Market (51-1000 emp.)
Nov 30, 2018
 Source
Overall Rating:
5.0
LH
La Royce H.
Video And Integration Specialist
Share
"Box for sharing not for containment"
What do you like best about Box?

Box makes it very easy to share documents, videos, and presentations with colleagues in the workplace.

What do you dislike about Box?

My only gripe about Box is that my colleagues do not utilize it enough. Information is placed in Box for the masses, but I continue to calls asking where information can be found. The box link is in my emails, and colleagues still do not use my box links

What problems is Box solving and how is that benefiting you?

One of the business problems being solved is the lack of knowledge share. With Box, no matter where my colleagues are in the country, they can gain access to important documents fast and immediately

Enterprise (> 1000 emp.)
Nov 26, 2018
 Source
Overall Rating:
5.0
BF
Brittany F.
Technology Helpdesk Agent
Share
"Box is the best!"
What do you like best about Box?

I have a box account through my university and it is the best. I am a production major and so I constantly am sharing files with people. This has been the most efficient way to do so!

What do you dislike about Box?

There are certain times when people are unable to access certain things I send them. Also, since this is through a University account, I have a hard time sending to people who are using an outside email address.

What problems is Box solving and how is that benefiting you?

I am able to share and collaborate with people without having to be in the same room. I can access these files from whereever I have an internet connection.

Small Business (50 or fewer emp.)
Nov 21, 2018
 Source
Overall Rating:
5.0
LW
Leticia W.
Cheif Estimator
Share
"Great platform to upload documents!"
What do you like best about Box?

I like that I am able to upload plans that any of our clients and subcontractors can access as sending over email always fails because of how big so many of the files are.

What do you dislike about Box?

There is nothing that I dislike about this product. I have found it to be extremely easy to use and it is easy for all of our clients to use.

What problems is Box solving and how is that benefiting you?

I have realized the importance of all files being on a cloud that are accessible without having to login to a server. Really beautiful thing.

Small Business (50 or fewer emp.)
Nov 19, 2018
 Source
Overall Rating:
5.0
YR
Yaron R.
Data Analyst
Share
"Box review"
What do you like best about Box?

The platform is easy to use and works great. Can save data up to 10GB for free.

What do you dislike about Box?

More functionality within Box platform. Sometimes take too long to open documents.

What problems is Box solving and how is that benefiting you?

Collaborating with work colleagues remotely. Saves times and increased efficiency.

Enterprise (> 1000 emp.)
Nov 16, 2018
 Source
Overall Rating:
5.0
MD
Madelyn D.
Accountant I
Share
"Straightforward sharing platform"
What do you like best about Box?

BOX is easy to use because I can share a link with someone and they can instantly go there and upload any files they want me to see. I can also see the upload history, including time, email associated with the person that uploaded documents, and I can limit the access of other users so I can organize everything the way that I want it. I like that I can label certain documents for one department's use, and organize everything a custom way that works for our organization.

What do you dislike about Box?

The normal features of "right click" don't bring up the copy, paste features I love. I also can't create a new folder with a right click, but instead I have to use the dashboard features built into the platform. It's slightly inconvenient, but not enough to stop using it.

What problems is Box solving and how is that benefiting you?

We are speeding up the communications processes and getting information from one department to another very quickly without wasting paper. We also

Mid Market (51-1000 emp.)
Nov 15, 2018
 Source
Overall Rating:
5.0
NM
Nathalie M.
Tax Manager
Share
"Box - convenient and user friendly"
What do you like best about Box?

I like that it is able to store a large amount of documents securely, it is easy to access, and several users can access it at the same time.

What do you dislike about Box?

There is nothing I really dislike as it has served all my business needs.

What problems is Box solving and how is that benefiting you?

When I need to request a substantial amount of sensitive documents, the program provides a secure way of both sending and receiving documents.

Enterprise (> 1000 emp.)
Nov 09, 2018
 Source
Overall Rating:
5.0
MG
Marnim G.
Graduate Teaching Assistant
Share
"Excellent File sharing and collaboration software"
What do you like best about Box?

The best thing about box is that it gives great flexibility to editing files on different devices. Also, it can be used from Mac, Windows or Ubuntu devices, meaning great flexibility to use in any company.

What do you dislike about Box?

One of the things that I did not like is while signing up to Box the process was a bit complicated, it sends an authorization code and for some reason I faced difficulty receiving it. Anyway, I was able to get it finally and activate my account

What problems is Box solving and how is that benefiting you?

I used to work in Huawei Project Management team and it gave me great flexibility to communicate with my team mates about which work is due and also sharing specific files for that task. It has very user friendly app and gives access using mobile devices which is crucial nowadays.

Mid Market (51-1000 emp.)
Nov 05, 2018
 Source
Overall Rating:
5.0
BC
Brady C.
Head Of Business Development
Share
"Easy tool for sharing documents"
What do you like best about Box?

It's easy to use. We record all of the sales demos and plug them into box for analysis. We also use Box to allow us to view new and updated content that marketing/sales management has put together. Being able to review files and makes edits to these living documents are crucial.

What do you dislike about Box?

Sometimes sharing can be a little cumbersome as well as being able to navigate through the site. I feel like the training of the product could be a little more in depth. Perhaps a click-through help box when you first get started using it.

What problems is Box solving and how is that benefiting you?

We use Box to communicate documents amongst the team. This is where we can have live documents as well. We have many communication tools (Slack, Skype, gmail, etc.), but being able to organize all of these documents/recordings into one space has been a bit of a hassle. Box fixes that problem.

Enterprise (> 1000 emp.)
Nov 02, 2018
 Source
Overall Rating:
5.0
VI
Venkat I.
Manager
Share
"One of the best cloud storages available"
What do you like best about Box?

I have used the free version of Box and absolutely love it. It is easy to use and has all the tools necessary to upload, download, sync files to the cloud. I have tried several other cloud storages like OneDrive, Google Drive, Amazon Drive etc. but I seem to prefer Box over all the others. It is easy to setup, simple to use and very intuitive. I am yet to use its collaboration features and hence cannot comment on its features as it relates to collaboration. However, from a pure file storage perspective, I like the product and highly recommend it to others.

What do you dislike about Box?

Cost, Capacity with free account, mobile features could be better

What problems is Box solving and how is that benefiting you?

I have used in in two different scenarios. I have used it for my own personal use for backing up files to the cloud and also for my Salesforce projects where I wanted to use Box as the cloud file storage for my org instead of Salesforce files. I was able to integrate it easily with my CRM and realize tremendous cost savings on file storage.

Enterprise (> 1000 emp.)
Nov 02, 2018
 Source
Overall Rating:
5.0
ER
Ethan R.
Analyst
Share
"Box review "
What do you like best about Box?

Great for managing files remotely and to keep track of different versions.

What do you dislike about Box?

Not as sleek of an interface as some other file management systems but it gets the job done.

What problems is Box solving and how is that benefiting you?

Having a central place to keep files that is easy to share with other colleagues.

Small Business (50 or fewer emp.)
Nov 02, 2018
 Source
Overall Rating:
5.0
AM
Andrew M.
Senior Financial Analyst
Share
"Simple Storage Product Anyone Can Pick up and Use"
What do you like best about Box?

Box is a very simple and user friendly storage system. It's something that anyone can join and start using right away. It's very intuitive.

What do you dislike about Box?

Nothing so far. The product does exactly what we need it to do.

What problems is Box solving and how is that benefiting you?

Organization of files on the cloud to avoid having to house our own servers.

Enterprise (> 1000 emp.)
Nov 01, 2018
 Source
Overall Rating:
5.0
KK
Kassie K.
Lead Research Assistant
Share
"So efficient!"
What do you like best about Box?

We really love not having to connect to a server to access files, but knowing that it's a secure place to keep data.

What do you dislike about Box?

Nothing! It has so many great features like the live editing that just make it so easy to use.

What problems is Box solving and how is that benefiting you?

With Box, everyone can access our files from anywhere when needed, which is a huge benefit because you can access anything during any meeting, regardless of location.

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