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Box
Secure Cloud Storage Solution
4.2
(4,905)
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Box Reviews & Product Details

Box Overview
What is Box?

Box is a file-sharing and content management platform that runs on the cloud. The platform lets users store, share, and collaborate on files, regardless of where they are, through the use of workflow automation, security controls, and various integrations with business applications. Using Box, businesses can help their teams streamline internal processes and boost team productivity.

Company Box, Inc.
Year founded 2005
Company size 1001-5000 employees
Headquarters Redwood City, California, United States
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What Box is best for?
How does Box compare to iSpring Suite?
What are the pros and cons of Box?
Box Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Box Features
API Access
Access Controls/Permissions
Activity Tracking
Audit Trail
Backup and Recovery
Bulk Upload
Cloud Storage
Collaboration Tools
Commenting/Annotations
Customizable Branding
Document Management
Drag & Drop Interface
Encryption
File Sharing
File Synchronization
Integrations
Mobile Access
Notifications
Offline Access
Real-time Collaboration
Reporting & Analytics
Role-Based Permissions
Search Functionality
Security Compliance
Single Sign-On (SSO)
Task Management
Third-party Integrations
User Management
Version Control
Workflow Automation
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 07, 2024
Box Logo
4,905 Box Reviews
4.2 out of 5
Enterprise (> 1000 emp.)
Feb 24, 2020
 Source
Overall Rating:
4.0
Kelly H. avatar
Kelly H.
Associate
Share
"Box Review"
What do you like best about Box?

It is quite consumer friendly and overall easy to use

What do you dislike about Box?

I do not like the lag it has sometimes. Also, working with others on the same doc can get tricky.

What problems is Box solving and how is that benefiting you?

The problems solved using box is working collaboratively with many people, across different teams, and locations. The benefits I have realized include helping create a collaborative work force.

Small Business (50 or fewer emp.)
Jan 22, 2020
 Source
Overall Rating:
4.0
AbdulAfeez O. avatar
Abdul Afeez O.
Manager
Share
"Box is an app that let's someone view and share files"
What do you like best about Box?

It is very good for collaborative work,easy to use, very secure and synchronise across devices without a problem

What do you dislike about Box?

Because I didn't use it for some time, when I tried a password reset it promised to send a message to check address used to register it but no message ever arrived. I checked everywhere in my mail but it never came.

What problems is Box solving and how is that benefiting you?

It merges seamlessly with my college account,where I keep all documents together.

Enterprise (> 1000 emp.)
Jan 16, 2020
 Source
Overall Rating:
4.0
RS
Rakesh S.
Software Engineer
Share
"Store documents and photos"
What do you like best about Box?

- Excellant tool for sharing project documents . - Liked the application for its features to save a doc and ease navigating across folders .

What do you dislike about Box?

- Feels so heavy , may be because of lot of documents :-D .

What problems is Box solving and how is that benefiting you?

- Used for storing the documents . - Realised that the application is the best to store docs .

Small Business (50 or fewer emp.)
Jan 13, 2020
 Source
Overall Rating:
4.0
Prem D. avatar
Prem D.
Blogger
Share
"Box is must have for all companies"
What do you like best about Box?

The ability to access files and important information across all devices. Another good part is Box offers all this, without consuming a lot of bandwith and storage on any of the devices. So its a must have for my company for sure!

What do you dislike about Box?

The UI could be made better for mobile app, also at times i have noticed there are lags on the mobile app as well as desktop app due which just freezes, so few performance tweaks would certainly help the experience improve.

What problems is Box solving and how is that benefiting you?

I save copy of client data and reports daily on the cloud and access it as needed during a client call or meeting from the mobile phone. This has helped me in serving my clients better as ability to access their info on the go keeps me ready to answer their account related queries in an instantaneous manner.

Enterprise (> 1000 emp.)
Dec 27, 2019
 Source
Overall Rating:
4.0
Noah P. avatar
Noah P.
Frontend Web Developer
Share
"Box your protected files in the cloud"
What do you like best about Box?

Box is an excellent service because it integrates cloud storage with collaborative environment and really this is what I like about this service precisely that facility with which you can from the same platform plan and organize tasks and activities, has a message inbox in which the entire team that is related to the project or to which the task has previously been shared can easily be informed of progress and can define its contribution to it.

What do you dislike about Box?

The service is excellent because from the free plan you can do many things that with other services you would not achieve, although honestly as far as the free service refers to 10 Gb may be enough limitations are presented is in the size by files which is only 250 MB, in terms of their payment plans they should have more options and sincere their prices because here the competition has won, and that is that their plans compared to other services are not competitive.

What problems is Box solving and how is that benefiting you?

I currently use it in a joint development of an app with a group of friends, allows us to share and work together on the same project to see their progress and plan the assignments or activities of each of us as members.

Mid Market (51-1000 emp.)
Dec 17, 2019
 Source
Overall Rating:
4.0
EH
Ella H.
Founder
Share
"Box"
What do you like best about Box?

Very fast in uploading/down/loading files. Very reasonable storage capacity provided

What do you dislike about Box?

More control/management needs to be provided for IT.

What problems is Box solving and how is that benefiting you?

Sharing files and documents from remote locations to share is very simple.

Enterprise (> 1000 emp.)
Dec 03, 2019
 Source
Overall Rating:
4.0
Kulvinder K. avatar
Kulvinder K.
Deputy Manager Business Process Transformation
Share
"Good tool for collaboration"
What do you like best about Box?

The available space is significant which helps in uploading large files also This tool provides access to documents shared by team members thereby helping in working collaboratively

What do you dislike about Box?

The user interface is not as good as some other similar tools in this space

What problems is Box solving and how is that benefiting you?

We are able to collaborate amongst the team members more effectively. Also, since the speed of upload and available size is high, it helps keep many documents in one single place

Small Business (50 or fewer emp.)
Nov 25, 2019
 Source
Overall Rating:
4.0
TC
Taylor C.
Founder
Share
"Great For Content Sharing"
What do you like best about Box?

I like that we have pretty much unlimited storage and we can access it from anywhere.

What do you dislike about Box?

I wish we had the capability to drag and drop folders and rearrange things in folders that already exist.

What problems is Box solving and how is that benefiting you?

It's just another way for us to store and share content, which is great and very helpful.

Small Business (50 or fewer emp.)
Nov 17, 2019
 Source
Overall Rating:
4.0
Amy C. avatar
Amy C.
Finance Coop
Share
"Average for storage sharing"
What do you like best about Box?

I like the idea of having a place for file sharing.

What do you dislike about Box?

Dislike the glitches that would often pop up with the app and website.

What problems is Box solving and how is that benefiting you?

Finding a common area to share information and files.

Small Business (50 or fewer emp.)
Nov 12, 2019
 Source
Overall Rating:
4.0
Tom H. avatar
Tom H.
Photographer
Share
"A great cloud alternative "
What do you like best about Box?

I love using Box as an alternative for cloud storage.

What do you dislike about Box?

Not enough free space to start since I’m only using the free version.

What problems is Box solving and how is that benefiting you?

The computer syncing stopped working for me.

Enterprise (> 1000 emp.)
Nov 12, 2019
 Source
Overall Rating:
4.0
Jacobo J. avatar
Jacobo J.
Master Thesis Student
Share
"Good alternative for corporate cloud storage"
What do you like best about Box?

It is possible to access corporate folders and files easily. It is also easy to share information between defined colleagues, setting even write/read permissions for every single user who is part of the environment.

What do you dislike about Box?

Sometimes I do not get notifications that someone shared a certain folder or file with me, even if I'm running the desktop app.

What problems is Box solving and how is that benefiting you?

The secure file sharing within a private organization. To access the files you should be connected through the organization's security layers.

Enterprise (> 1000 emp.)
Nov 10, 2019
 Source
Overall Rating:
4.0
Patrick K. avatar
Patrick K.
Information Technology Support Specialist
Share
"Save your data in the cloud with Box"
What do you like best about Box?

Box is the cloud storage service that differs from many by its free initial storage capacity and is that they are now 10GB it offers, but in its beginnings it offered nothing more and nothing less than 50 Gb, but what makes it very attractive is its practicality and e is that you just have to drag your files from your PC to the Box window and ready our file will start to upload and will soon be available to access it whenever you want, in addition to it you have applications for both Windows and Android and iOS.

What do you dislike about Box?

They are very expensive their payment plans there are other competing services much cheaper than Box for the same price you would pay 3 months of subscription With Box in your 100GB plan you would pay a year in the competition.

What problems is Box solving and how is that benefiting you?

I have Box for many years and at the time of registration I was given 50 Gb so I have enough storage space which allows me to create projects in which I can add collaborators which helps us to develop these projects in a more agile way because you don't have to rely on a place or time to run our activities as all collaborators based on their availability of time can fulfill their activities from wherever they are.

Mid Market (51-1000 emp.)
Nov 09, 2019
 Source
Overall Rating:
4.0
JM
Judy M.
Research Assistant
Share
"Box Review"
What do you like best about Box?

Box is a tool that is being used wide across the organization.We are utilizing it as part of our document management tools. I love that box is easy to use. It has an intuitive interface that well understands its users. It provides us with storage services where we can store the files we are dealing with on a daily basis. Box allows for collaboration in document formation which helps save on time.

What do you dislike about Box?

The search feature is slow and more filters are needed to make it fast.

What problems is Box solving and how is that benefiting you?

Box is helping us in document management.It help us create, share and store documents

Small Business (50 or fewer emp.)
Oct 25, 2019
 Source
Overall Rating:
4.0
Jeremy F. avatar
Jeremy F.
Marketing Analyst
Share
"Box.com"
What do you like best about Box?

Very easy to drag and drop files, easy to share with business partners

What do you dislike about Box?

File size is sometimes an issue, and larger files take quite a while to load.

What problems is Box solving and how is that benefiting you?

Allows us to upload marketing materials and sent directly to our partners for printing

Enterprise (> 1000 emp.)
Oct 24, 2019
 Source
Overall Rating:
4.0
JA
Joel A.
Multilingual It Senior Analyst
Share
"Good enough for a cloud storage solution but still not the best"
What do you like best about Box?

Its good for daily usage, save files and so on but feels like is missing features compared to other cloud storages platforms.

What do you dislike about Box?

Their plans are pricey, you can get better services and more capacity storage for less and it doesn't mean service will bad.

What problems is Box solving and how is that benefiting you?

easy transfer of files outside the domain

Mid Market (51-1000 emp.)
Oct 23, 2019
 Source
Overall Rating:
4.0
Fawzi A. avatar
Fawzi A.
Manager
Share
"HR Specialist "
What do you like best about Box?

This is the best application I have ever used. It is really simple and helpful. It made my life so easy. I really recommend it to everyone. Awsome app.

What do you dislike about Box?

I find sometimes technical problems with the application. I believe that these problems have to be solved directly.

What problems is Box solving and how is that benefiting you?

It mKes everything easy for me

Enterprise (> 1000 emp.)
Oct 22, 2019
 Source
Overall Rating:
4.0
Ve T. avatar
Ve T.
Research And Education Project Manager
Share
"It’s good but not able to directly edit from the document"
What do you like best about Box?

I like how you’re able to securely share documents with people outside of your company. It has version control so when you upload a new document, it replaces the previous one.

What do you dislike about Box?

I don’t like how you’re not able to directly edit the document like google docs. It would be so much easier rather than having to download, edit, and re-upload the document.

What problems is Box solving and how is that benefiting you?

Benefits include being able to share documents with outside vendors. It’s secured.

Enterprise (> 1000 emp.)
Oct 19, 2019
 Source
Overall Rating:
4.0
AN
Aymeric N.
Systems Engineer
Share
"Good app in general"
What do you like best about Box?

I like how easy it is to upload stuff and share with other people.

What do you dislike about Box?

I don’t like when sometimes it gets a bit complicated to understand where we have access and not to some content

What problems is Box solving and how is that benefiting you?

Sharing data with coworkers

Small Business (50 or fewer emp.)
Oct 18, 2019
 Source
Overall Rating:
4.0
AV
Antonios V.
Teacher
Share
"Collaboration and sharing via Box"
What do you like best about Box?

I like the UI. It looks awesome for my style. I really like the fact i can send my presentations to my colleagues and they just pop up our cloud and you can have a quick look just in the spot. Love the digital signature i can make super fast and easy. Removes bureaucracy inside our business

What do you dislike about Box?

I don't like the fact that sometimes box stops working. Occasionally i get an error that doesn't allow me upload any document and have to restart in order to make it work.

What problems is Box solving and how is that benefiting you?

bureaucracy is kept at minimum in our organisation. You can send documents from on employ to the other with no issue super fast.

Enterprise (> 1000 emp.)
Oct 18, 2019
 Source
Overall Rating:
4.0
NG
Nikita G.
Student
Share
"Good place to store data"
What do you like best about Box?

It's good bcz it saves your hardisk space

What do you dislike about Box?

Unlike like Dropbox, I cannot link it to my computer

What problems is Box solving and how is that benefiting you?

Storage, it's can be linked to differ accounts, like wepa printer, and all