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Jotform Logo
Jotform
Effortless Online Form Creation
4.7
(2,910)
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Jotform Reviews & Product Details

Jotform Overview
What is Jotform?

Jotform is one of the most trusted form builders available today that makes it easy for users to create and publish forms such as payment forms, lead generation forms, registration forms, contact forms, application forms, and more from any device. The solution offers more than 10,000 templates and supports hundreds of integrations to 3rd party apps. It also offers advanced design features yet still ensures usability. Conveniently, Jotform also supports plugins for PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce, and Zoho CRM.

Company Jotform Inc.
Year founded 2006
Company size 201-500 employees
Headquarters San Francisco, California, United States
Social Media
Jotform Categories on Findstack
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Crevio
Sponsored
5.0
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$29.00/month
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Jotform Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Jotform Features
API Integration
Analytics and Reporting
App Deployment
Automated Workflows
Conditional Logic
Custom Domain Support
Custom Scripting
Customizable Design
Data Integration
Database Management
Drag and Drop Interface
Email Notifications
Form Builder
Mobile App Development
Multi-Device Preview
Payment Gateway Integration
Pre-built Templates
Push Notifications
Real-time Collaboration
Responsive Design
Role-Based Access Control
SEO Tools
Template Sharing
Third-party Integrations
User Authentication
User Management
Version Control
Visual Workflow Builder
Web App Development
eCommerce Integration
Jotform Media
Jotform video thumbnail
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Jotform Screenshots
Jotform screenshot 1
Jotform screenshot 2
Jotform screenshot 3
Jotform screenshot 4
Jotform screenshot 5
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: March 31, 2025
Jotform Logo
2,910 Jotform Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Aug 27, 2023
 Source
Overall Rating:
4.5
JH
Jessica H.
Founder
Share
"Jotform for Elementary"
What do you like best about Jotform?

Jotform was so easy to use! It is very user friendly and I appreciated the simplicity of creating the form. It was easy to find my responses to the form and organized them into a spresheet that I could easily read.

What do you dislike about Jotform?

I would have liked to have gotten more notifications when something was happening on my jotform. At first, I was notified when a parent signed up for a conference on the form, but eventually, I had to manually check daily to see if any changes had occurred.

What problems is Jotform solving and how is that benefiting you?

Jotform made it easy for me to set up avaiable times and dates for parents to choose from for parent/teacher conferences. This saved time and paper because I didn't have to send home a bunch of paperwork about sign ups and reminders to attend the conference.

Small Business (50 or fewer emp.)
Aug 27, 2023
 Source
Overall Rating:
4.5
Yume D. avatar
Yume D.
Artistic Director & Board President
Share
"Best Solution For a Specific Need"
What do you like best about Jotform?

Jotform is a great choice for large groups of submissions that have to be parsed and reviewed individually. The Inbox feature makes it really easy to use, and the customization features are very robust.

What do you dislike about Jotform?

We typically don't use Jotform for quick surveys where we just need to capture contact info or quickly parse responses. Setting up forms can be time consuming, and some options (like the display name for your browser) are buried multiple layers deep in the setup.

What problems is Jotform solving and how is that benefiting you?

We need our submission forms to A) capture all the info we need, B) properly educate submitters, and C) include the right legalese. JotForm very easily helps us do that.

Small Business (50 or fewer emp.)
Aug 26, 2023
 Source
Overall Rating:
4.5
KA
Kevin A.
Founder
Share
"Excellent and easy to use"
What do you like best about Jotform?

It is very easy to customize the form according to our needs and the UI is pretty nice, simple and elegant

What do you dislike about Jotform?

I have to pay premium to change the whole link nane

What problems is Jotform solving and how is that benefiting you?

We need a free form that is easy to edit, customize, and it needs to look nice. Jotform answers all these

Small Business (50 or fewer emp.)
Aug 26, 2023
 Source
Overall Rating:
4.5
Vinayaka D. avatar
Vinayaka D.
Youtube Content Creator
Share
"It's quick & easy to use"
What do you like best about Jotform?

JotForm is a tool that's easy to use, helps you make different types of forms, works well on phones, keeps your information safe, and lets you work together with others. It also gives you basic data about how your forms are doing.

What do you dislike about Jotform?

Sometimes plug-ins don't work properly, and also sometimes few users can't "submit" their form. But rest is perfect love it.

What problems is Jotform solving and how is that benefiting you?

JotForm addresses the challenge of designing and handling digital forms, even for non-tech users.

Small Business (50 or fewer emp.)
Aug 25, 2023
 Source
Overall Rating:
4.5
LT
Lindsey T.
Founder
Share
"A Great Tool for Streamlined Operations"
What do you like best about Jotform?

Jotform is a user-friendly platform has been a great help in streamlining our daily operations and offers valuable solutions for our clients to communicate their needs. The user-friendliness of the platform has been key in our continued use. It has allowed us to easily create forms tailored to our specific requirements, where have been able to customize forms & collect data to generate valuable reports. Jotform has proved to be a great asset in serving as a bridge, enabling properties to articulate their needs and to accurately cull data on product movement for feedback to our clients. We're excited to continue growing Jotform's and seeing improvements as they evolve and introduce new features, to see how it can further enhance our processes. Big picture, Jotform aligns well with our needs. Its ease of use and efficiency overshadow the occasional glitches and it remains a valuable tool in our day-to-day operations.

What do you dislike about Jotform?

We've encountered some glitches along the way. Most notably instances where we lost substantial amounts of data in our forms and experienced disruptions in the automation processes. While these setbacks were frustrating, we ultimately decided to rebuild the form, sync the automation back up, and make it work.

What problems is Jotform solving and how is that benefiting you?

It has allows us to set up a simple order form for properties to order our clients' materials, allows them the option for delivery or pick up, keeps the info automated in a Slack channel for our drivers, and provides us with data & feedback on product movement.

Small Business (50 or fewer emp.)
Aug 25, 2023
 Source
Overall Rating:
4.5
AB
Ana B.
Founder
Share
"Small nonprofit organization got a boost from Jotform"
What do you like best about Jotform?

Jotform has helped us be able to create application forms for our programs. We are a small nonprofit organization and have limited resources and the ability to create and share a form has helped us get new members to attend our workshops.

What do you dislike about Jotform?

The ability to shorten url codes for the forms so we can easily copy and paste or add to promotional materials, instead we are relying on link shorteners websites for QR codes and short links. I wish Jotform offered that feature.

What problems is Jotform solving and how is that benefiting you?

It is easy to manange and create forms on Jotform, as a small nonprofit organization saving time in creating forms for new events and being able to build a database of new members is important.

Mid Market (51-1000 emp.)
Aug 21, 2023
 Source
Overall Rating:
4.5
Annelies S. avatar
Annelies S.
Pr En Communicatiemedewerker
Share
"Multipurpose tool!"
What do you like best about Jotform?

Jotform is very userfriendly, the interfaces are simple and it's easy to learn how to use all the options. You can fully customise your form and use all the data.

What do you dislike about Jotform?

I really like jotform, the only thing that can be better is the lot of click-throughs, when you are editing the form and sometimes the plugins don't work propery, but it can also be that it depends on the country and the possibilities.

What problems is Jotform solving and how is that benefiting you?

i don't know, because it don't have major problems with jotform. It works smootly. I like that they regulary ask for your feedback and opinion as a user so that a plus.

Small Business (50 or fewer emp.)
Aug 15, 2023
 Source
Overall Rating:
4.5
KB
Kassandra B.
Founder
Share
"Cool and helpfull website!"
What do you like best about Jotform?

The facility to use, the flexibility of plan

What do you dislike about Jotform?

Don't find one for the moment, we only use it a bit for work so all the functions are nice for us!

What problems is Jotform solving and how is that benefiting you?

I need many answers of people each month about their choice of outfit and sending them those, it's perfect!

Small Business (50 or fewer emp.)
Aug 14, 2023
 Source
Overall Rating:
4.5
DB
Dan B.
Founder
Share
"Great, Easy to use"
What do you like best about Jotform?

How easy it is to use. I can quickly create a form and get it up on my site right away.

What do you dislike about Jotform?

I would say the design elements. I'm a graphic designer by trade, so maybe more options.

What problems is Jotform solving and how is that benefiting you?

I run a lot of contests, in which I get to capture emails.

Small Business (50 or fewer emp.)
Aug 13, 2023
 Source
Overall Rating:
4.5
SP
Simon P.
Managing Director
Share
"Great product for developing forms and streamlining processes"
What do you like best about Jotform?

Simple form builder with lots of widgets and options including payments Integration with our other business software using Zapier

What do you dislike about Jotform?

I would like to be able to do more to style the product in our website

What problems is Jotform solving and how is that benefiting you?

Jotform allows us to quickly develop forms and integrate them into our other business software and processes. We make huge savings as a result, cutting down on administration and minimising mistakes

Small Business (50 or fewer emp.)
Aug 08, 2023
 Source
Overall Rating:
4.5
Mariel A. avatar
Mariel A.
Diseño Publicitario & Promocional
Share
"Excellent platform for receiving payments on websites"
What do you like best about Jotform?

I like the ease it has for creating forms and especially for receiving payments; that's what I've used it for the most

What do you dislike about Jotform?

Perhaps the visual aspect is somewhat restricted; it's not as free to create a specific design

What problems is Jotform solving and how is that benefiting you?

Being able to sell tickets for a water park, where people can select the type of admission, choose dates, and pay through PayPal

Mid Market (51-1000 emp.)
Aug 07, 2023
 Source
Overall Rating:
4.5
DB
David B.
Owner/Operator
Share
"Amazing from software"
What do you like best about Jotform?

The use of forms has drastically improved my business and doing a demo with about 20 top form companies, no one offered even half of the functions for only Jotforms fair pricing but at ANY price

What do you dislike about Jotform?

The templates, available images seem dated

What problems is Jotform solving and how is that benefiting you?

It has solved my communications issues, elimnated "to-do" lists and post-it notes

Small Business (50 or fewer emp.)
Aug 07, 2023
 Source
Overall Rating:
4.5
PG
Phil G.
Founder
Share
"A robust tool, but assumed functionality not always present"
What do you like best about Jotform?

Jotform allows for cleaner and more user-friendly forms than form functionality native to most CRM, email, or marketing automation platforms. The Card style provides a cleaner user experience and helps improve conversion rates. I use Jotform with all my website builds.

What do you dislike about Jotform?

Embedding forms on websites is a chore - iframe is their default option, which is dated and not universally compatible, and it requires a huge amount of padding when embedded in Squarespace. Greater flexibility in layout, sizing/padding, and field outputs would elevate the product. Support is quick and friendly but consistently misses the point when responding to tickets. I'm half-convinced that the first-tier support "team" is AI and not real people, given how often they provide an answer about an irrelevant detail rather than the question the ticket asks.

What problems is Jotform solving and how is that benefiting you?

Dynamic fields significantly improve user experience and allow us to streamline the buying or contact process. This improves submission rates and ensures no one is wasting time wading through less-relevant fields and junk submissions.

Small Business (50 or fewer emp.)
Aug 03, 2023
 Source
Overall Rating:
4.5
DB
Dre B.
Founder
Share
"Easy to use and no coding required"
What do you like best about Jotform?

The ease of use and how simple it is tp get started with

What do you dislike about Jotform?

The embedding can be trickey depending on the site it's being used on

What problems is Jotform solving and how is that benefiting you?

Helps me register and get info from event attendees and have bakground info ahead of sales calls. ALso good for filtering bad leads out

Small Business (50 or fewer emp.)
Aug 02, 2023
 Source
Overall Rating:
4.5
Sarah C. avatar
Sarah C.
Instructional Developer
Share
"Jotform for camp registrations."
What do you like best about Jotform?

Ease of use. Lots of features. Auto send data to Excel.

What do you dislike about Jotform?

Template colors are basic. Sometimes the features are hard to find to edit.

What problems is Jotform solving and how is that benefiting you?

Getting information in a streamlined environment.

Enterprise (> 1000 emp.)
Aug 02, 2023
 Source
Overall Rating:
4.5
Jatinder S. avatar
Jatinder S.
Area Manager
Share
"Awsome"
What do you like best about Jotform?

organised and easy o use and implement very helpful for anylysing in group projects

What do you dislike about Jotform?

not alot options for app creators very basic layouts when making apps

What problems is Jotform solving and how is that benefiting you?

collecting data in efficient manner and saving time also helping in organising links in one page

Mid Market (51-1000 emp.)
Aug 02, 2023
 Source
Overall Rating:
4.5
HT
Hayley T.
Founder
Share
"Very reliable. We use this on a regular basis for our clients when onboarding an employee"
What do you like best about Jotform?

It is very customizable and can be used for a wide range of forms thoughout our business.

What do you dislike about Jotform?

quite a lot of marketing emails that aren't necessary

What problems is Jotform solving and how is that benefiting you?

We use the forms for onboarding new employees. We used to have a manual emailing process which wasn't the most efficient. Jot form works great when finding all employees information in one place

Small Business (50 or fewer emp.)
Aug 02, 2023
 Source
Overall Rating:
4.5
Diogo M. avatar
Diogo M.
Construction Inspector
Share
"Simple and fast forms"
What do you like best about Jotform?

Simple way to do, manage and distribute forms

What do you dislike about Jotform?

None at all. The cost is compatible with the benefits

What problems is Jotform solving and how is that benefiting you?

Manage and distribute the forms

Small Business (50 or fewer emp.)
Aug 02, 2023
 Source
Overall Rating:
4.5
Mehul D. avatar
Mehul D.
Joint Managing Director | Head Of Strategy Board Travel Circle By Traveza Cts
Share
"State of the art - one point solution for all data recording, analysis and reporting"
What do you like best about Jotform?

Jotform acts as a the best data structuring tool, and pivots further as a major enabling resource for mid scale businesses by providing one point framework for all things data, payments and documentation.

What do you dislike about Jotform?

Does not accept domestic. / localised payment modes for subscription payments. Also, there's a void in terms of a free trial to premium plans which is a major inhibitor

What problems is Jotform solving and how is that benefiting you?

Jotform enables us to seamlessly manage engagement and other business process interactions along with requisite customisations in terms of user interface & notifications, thus making up for a robust, no code framework for all things business

Small Business (50 or fewer emp.)
Aug 02, 2023
 Source
Overall Rating:
4.5
DD
Derek D.
Founder
Share
"Robust tool"
What do you like best about Jotform?

The functionality. COnditions. Hard code. (CSS). support. Widgets.

What do you dislike about Jotform?

I wish you could style the forms a little better asthetically.

What problems is Jotform solving and how is that benefiting you?

managing leads and signing cntracts.

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