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Jotform Logo
Jotform
Effortless Online Form Creation
4.7
(2,910)
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Jotform Reviews & Product Details

Jotform Overview
What is Jotform?

Jotform is one of the most trusted form builders available today that makes it easy for users to create and publish forms such as payment forms, lead generation forms, registration forms, contact forms, application forms, and more from any device. The solution offers more than 10,000 templates and supports hundreds of integrations to 3rd party apps. It also offers advanced design features yet still ensures usability. Conveniently, Jotform also supports plugins for PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce, and Zoho CRM.

Company Jotform Inc.
Year founded 2006
Company size 201-500 employees
Headquarters San Francisco, California, United States
Social Media
Jotform Categories on Findstack
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Crevio
Sponsored
5.0
(1)
$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Jotform Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Jotform Features
API Integration
Analytics and Reporting
App Deployment
Automated Workflows
Conditional Logic
Custom Domain Support
Custom Scripting
Customizable Design
Data Integration
Database Management
Drag and Drop Interface
Email Notifications
Form Builder
Mobile App Development
Multi-Device Preview
Payment Gateway Integration
Pre-built Templates
Push Notifications
Real-time Collaboration
Responsive Design
Role-Based Access Control
SEO Tools
Template Sharing
Third-party Integrations
User Authentication
User Management
Version Control
Visual Workflow Builder
Web App Development
eCommerce Integration
Jotform Media
Jotform video thumbnail
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Jotform Screenshots
Jotform screenshot 1
Jotform screenshot 2
Jotform screenshot 3
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: April 27, 2025
Jotform Logo
2,910 Jotform Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Jan 26, 2024
 Source
Overall Rating:
5.0
Theresa C. avatar
Theresa C.
R.N.
Share
"great service , easy to use as newer entrenepeur"
What do you like best about Jotform?

super easy to change templates to customize what i need,

What do you dislike about Jotform?

nothing honestly, wish there were more templates for wellness coaching services

What problems is Jotform solving and how is that benefiting you?

easy forms for freq check ins for cliens

Small Business (50 or fewer emp.)
Jan 26, 2024
 Source
Overall Rating:
5.0
DS
Dominick S.
Founder
Share
"JOTFORM IS THE BEST"
What do you like best about Jotform?

the easy of use, the workflow, everything about it is incredible easy and straight forward to use

What do you dislike about Jotform?

Sometimes the app crashes or doesn't work, but support usually has a quick fix

What problems is Jotform solving and how is that benefiting you?

We are a mobile and in clinic holistic wellness practice, so to be able to send intake and consent forms directly to the patient, then once they submit it goes to our medical director for signatures, is amazing and easy to use! It saves me time and headache.

Small Business (50 or fewer emp.)
Jan 25, 2024
 Source
Overall Rating:
5.0
Teresa S. avatar
Teresa S.
Radiologic Technologist
Share
"Jotform organization"
What do you like best about Jotform?

Jotform helps me set up questions for my potential customers and keeps the answers in an organized way. I was also able to use it for a questionnaire for a class I was taking in school.

What do you dislike about Jotform?

I didn't encounter anything I didn't like when I used Jotform.

What problems is Jotform solving and how is that benefiting you?

It allows me to make a questionnaire for either school or my business and send out the link for people to answer it.

Small Business (50 or fewer emp.)
Jan 25, 2024
 Source
Overall Rating:
5.0
LB
Lacey B.
Founder
Share
"Easy to use and so convenient!"
What do you like best about Jotform?

The platform's flexibility stands out as a key feature. From basic contact forms to complex surveys, JotForm allows us to design and tailor forms to meet the specific needs of our clients. Tracking form submissions, analyzing responses, and generating detailed reports have never been easier. This has significantly enhanced our ability to gather and interpret data from our clients efficiently.

What do you dislike about Jotform?

I wish the free version had a few more features that allowed for visual customization.

What problems is Jotform solving and how is that benefiting you?

We needed a way to track client registration for events. The customization made simplified the form creation process and let us mold it to exactly what we needed allowing us to steamline the process.

Small Business (50 or fewer emp.)
Jan 25, 2024
 Source
Overall Rating:
5.0
SE
Shawneya E.
Founder
Share
"Easy and professional"
What do you like best about Jotform?

Jotform allowed us to create forms for interest, volunteering, and surveying.

What do you dislike about Jotform?

There is nothing that I dislike about Jotform.

What problems is Jotform solving and how is that benefiting you?

Tracking and reporting.

Small Business (50 or fewer emp.)
Jan 25, 2024
 Source
Overall Rating:
5.0
JS
Jason S.
Founder
Share
"Has saved my business time and money!"
What do you like best about Jotform?

The upside for my business is it allows us to keep records digitalized and in one place. Also saves us time and money by sending out a simple link to our forms instead of taking information over the phone using valuable time that we can spend increasing revenues. Keeps clients accountable for our policies and wards away problem individuals before they would become headache clients you can't get rid of later.

What do you dislike about Jotform?

As there are many companies that they are able to integrate with the software we utilize is not one of them but it dosent stop us from the other benefits of using jotform.

What problems is Jotform solving and how is that benefiting you?

Time management and client accountability. It's huge to the building of our business and revenues.

Small Business (50 or fewer emp.)
Jan 25, 2024
 Source
Overall Rating:
5.0
MK
Mark K.
Founder
Share
"Simple and effective"
What do you like best about Jotform?

I've been using Jitform for a while as a means of connecting with visitors to my website. Its simple to add to the site and straightforward for the end user yet flexible enough to give me a level of personalisation

What do you dislike about Jotform?

It doesn't filter out the junk mail but I can live with that

What problems is Jotform solving and how is that benefiting you?

Provides an online form so customers can get in touch

Small Business (50 or fewer emp.)
Jan 24, 2024
 Source
Overall Rating:
5.0
MK
Marlene K.
President
Share
"JotForm Ease for Busy Event Planners"
What do you like best about Jotform?

The platform is easy to use and very intuitive for new users. The help desk is quick to respond, but most questions can be answered within the portal

What do you dislike about Jotform?

The links to the forms are too long. It would be beneficial to be able to customize the link to a name specific to what it is being used for.

What problems is Jotform solving and how is that benefiting you?

An easy way to get vendor registrations for a wide range of vendors, from professionals to home business owners

Small Business (50 or fewer emp.)
Jan 24, 2024
 Source
Overall Rating:
5.0
LS
Laura S.
Founder & Ceo
Share
"The easiest solution out there"
What do you like best about Jotform?

Out of all the many form providers Jotform is our go-to. They're the easiest and most user-friendly, plus have the most advanced UX/UI so it just looks super professional.

What do you dislike about Jotform?

You do have to upgrade for certain features, but that's pretty standard.

What problems is Jotform solving and how is that benefiting you?

We use Jotform for user feedback surveys, employee feedback and marketing sign-ups on our website.

Mid Market (51-1000 emp.)
Jan 24, 2024
 Source
Overall Rating:
5.0
Mariyah H. avatar
Mariyah H.
Insurance Plans Project Coordinator
Share
"Easy to use"
What do you like best about Jotform?

How easy it is to create forms and edit.

What do you dislike about Jotform?

Nothing about Jotform is offputting. There are occasional formatting errors.

What problems is Jotform solving and how is that benefiting you?

Enrollment

Small Business (50 or fewer emp.)
Jan 24, 2024
 Source
Overall Rating:
5.0
KG
Kristen G.
Founder
Share
"Jotform Review"
What do you like best about Jotform?

The simplicity of using the platform and data collection. Nonprofit discount a perk!

What do you dislike about Jotform?

I wish there were more users allowed on my team available at our plan level.

What problems is Jotform solving and how is that benefiting you?

Great for data collection and tracking. Also resume applicants. Love it!

Small Business (50 or fewer emp.)
Jan 24, 2024
 Source
Overall Rating:
5.0
GM
Guilherme M.
Founder
Share
"Easy to use plataform with lots of options of customization"
What do you like best about Jotform?

East to implement forms and easy to customize

What do you dislike about Jotform?

Pricing of Jotform is not the best in the industry

What problems is Jotform solving and how is that benefiting you?

Record events participants and receive information

Small Business (50 or fewer emp.)
Jan 24, 2024
 Source
Overall Rating:
5.0
SM
Sweets By M.
Founder & Nutrition Consultant
Share
"Best tool for my business!"
What do you like best about Jotform?

I love that JotForm is incredibly versatile. I can make forms for many different types of intake forms, surveys, I can add them to my website easily too. One of the best things is that with the app I get notifications as soon as a form is filled and it helps me get back to the customer fast.

What do you dislike about Jotform?

I have the free version so it does limit the amount of intake forms I can keep but I'm probably just going to upgrade soon.

What problems is Jotform solving and how is that benefiting you?

I couldn't find an easy way for customers to send me images when they want a custom cake. Adding a form to my website with JotForm has been essential because now right after they fill out the form they can upload what they want to share instead of having to email me or sometimes I would have to reach out to them.

Mid Market (51-1000 emp.)
Jan 24, 2024
 Source
Overall Rating:
5.0
CA
Cassidy A.
Career Consultant
Share
"Easy to use and user friendly!"
What do you like best about Jotform?

Ease of use when creating a simple template or questionnaire

What do you dislike about Jotform?

Nothing! I came to jotform to create a simple questionnaire for my travel nurses to use to sign up for specific assignments. It was simple for them and for me to recall any info they input into the form.

What problems is Jotform solving and how is that benefiting you?

easey list creation with TONS of data needing to be input.

Enterprise (> 1000 emp.)
Jan 24, 2024
 Source
Overall Rating:
5.0
TA
Thomas A.
Founder
Share
"Incredible time saver and productivity booster!"
What do you like best about Jotform?

I have used Jotform for the last three years and I will continue to do so. As the director of a virtual K-12 school, Jotform allows for me to interract with my students and families in a way that is efficient and simple. I am continually finding new uses for the program and I still am learning. I highly recommend this program to anyone who enjoys maximizing efficiency and workflow.

What do you dislike about Jotform?

Most of the questions I have had regarding Jotform I have actually been able to find are user error and that I was able to fix within the program.

What problems is Jotform solving and how is that benefiting you?

I use Jotform for - Enrolling students in elective courses - Creating surveys - Filling out Educational Development Plans (EDPs) for high school students. - Pupil accounting within a school setting. - Educational records requests. - Paperwork for parents

Small Business (50 or fewer emp.)
Jan 24, 2024
 Source
Overall Rating:
5.0
OE
Omid E.
Founder
Share
"The most intuitive form software out there!"
What do you like best about Jotform?

What makes Jotform so great compared to any other software is its easy of use and integration abilities. There was no other form of software I could have used that would allow me to integrate directly with Stripe, Monday.com and QB. On top of that building out your forms is very easy and customizable.

What do you dislike about Jotform?

I cant name a single thing that I dislike about Jotform, it does exactly what I need it to do.

What problems is Jotform solving and how is that benefiting you?

It is streamlining my customer intake form process which includes our rental agreements, credit card authorization forms and client information form.

Small Business (50 or fewer emp.)
Jan 24, 2024
 Source
Overall Rating:
5.0
GW
Gem W.
Founder
Share
"Great for time saving and convenience!"
What do you like best about Jotform?

All my health questionnaires are stored in the same place. All I do is add the link to my booking info and clients fill out the form, I can then review them before the class or at class!

What do you dislike about Jotform?

There don't seem to be any downsides for what I use it for.

What problems is Jotform solving and how is that benefiting you?

I don't have to use paper and store the data myself. This makes it very easy for me to access the data and very easy for my clients to use.

Small Business (50 or fewer emp.)
Jan 24, 2024
 Source
Overall Rating:
5.0
Tiffany T. avatar
Tiffany T.
Founder
Share
"Love how it helps my business"
What do you like best about Jotform?

i like that it helps get my clients to fill out the form to make the process easier for transfering cars

What do you dislike about Jotform?

nothing. I like it very much works easy.

What problems is Jotform solving and how is that benefiting you?

instead of many emails back and forth. i have cleints fill out the entire form

Small Business (50 or fewer emp.)
Jan 24, 2024
 Source
Overall Rating:
5.0
Matilda T. avatar
Matilda T.
Business Owner
Share
"Best for my business"
What do you like best about Jotform?

I like how easy it is to navigate, I send the link to my clients and they have no problem filling it out.

What do you dislike about Jotform?

I don't really dislike anything, I wish I could intergrate it into my square POS system

What problems is Jotform solving and how is that benefiting you?

A easy paper free way to sign consent forms

Small Business (50 or fewer emp.)
Jan 24, 2024
 Source
Overall Rating:
5.0
KL
Katie L.
Founder
Share
"Great way to track any client interactions and have a paper trail!"
What do you like best about Jotform?

Love how you can go back and track any information that was used.

What do you dislike about Jotform?

Nothing, I love all aspects. it is very use friendly.

What problems is Jotform solving and how is that benefiting you?

Employee request forms, client calls, walkins.

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