Jotform is one of the most trusted form builders available today that makes it easy for users to create and publish forms such as payment forms, lead generation forms, registration forms, contact forms, application forms, and more from any device. The solution offers more than 10,000 templates and supports hundreds of integrations to 3rd party apps. It also offers advanced design features yet still ensures usability. Conveniently, Jotform also supports plugins for PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce, and Zoho CRM.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
The ease of Jotform and how I am able to create something for any occasion, business or personal. I like that I am able to get as creative as o would like as well with Jotform.
Nothing, I think everything about Jotform works super well. You can make your form available by link, invite, or Public. I think maybe ease or formats might be easier for someone with no experience with technology and how jotform works could be helpful.
Jotform has created a way for me to get answers all in one click. It also has allowed me to put together a form with all questions I need to ask all at once covering all aspects of what I am using it for.
The process really is very easy to setup and have forms at your fingertips to send out to clients, customers, patients. The HIPPA compliance option is a must for those of us working in the healthcare field. The site is fast and easy to use.
No issues to report. If there ever is an issue there are easy ways to get support and find a resolution. Very helpful!
I needed to be able to send out forms to my clients. Jotform provdies that solution in an easy, affordable, and convienent way. It is easy for both me and the customer to use.
Easy to use. Drag and drop to build anything in minutes. Lots of free integrations.
Nothing in particular for me. I do wish they had more material explaining the functions.
Feedback from employees and all of our customers. More real time insight
Very easy to learn and impliment, lots of widgets and excellant support. Can be used for just simple surveys or complex data collection and approval, scripted inputs and validation. Jotform has it all!
I don't really have anythign bad to say about Jotform.
Collection of order data previously done by emails and text messages. Could not validate data and often had to rework each order to get right or missing information.
JotForm is easy to use and has excellent customer service when I have a question. There are so many options for creating different types of questions as well as it is easy to add conditional formatting so that it skips questions that aren't needed for all people. The table (spreadsheet) that collects all responses is easy to manipulate and read. I can share the table with others that need access to the responses, but do not need access to creating the form.
I don't have any dislikes currently. It is user friendly and I can easily create all of the forms that I need at the moment. It is a great product.
I have created many request forms for teachers across 30 schools, and JotForm better met my needs to collect needed information over other options. I especially like that documents can be uploaded with their JotForm request, so all paperwork is kept together for processing.
Jotform allows me to automate my business in a manner that is most convenient for me and my clients.
Not being able to populate the answers to my forms to a spreadsheet in a seamless manner.
In my industry it often takes a number of attempts to schedule a client for inquiry and intake. Jotform allows this process to be much more efficient for my office and convenient for my clients and prospects.
The functionality of the platform and its ease of use make this a no brainer choice.
There's a limit to the number of submissions you can receive on the free tier.
It allows us to capture submissions for a program we have.
The signed documents portion of Jotform has been revolutionary for me. I was wanting to get away from paper contracts but wasn't sure how to do it. After doing some research I found I could upload my contracts to Jotform and have my customers digitally sign them. It has helped streamline the process and was easy to use and understand.
I wish I could do more monthly signed documents on the free plan. Being a small business to purchase a plan is a lot of money so I'm attempting to stay on the free plan. I'd love to see it be 20 free signed documents a month.
We have used the form builder to allow us to have guests sign up for a conference and select the sessions they would like to attend. We are also using it to streamline our contract singning process.
I love everything about it and that you can customize it.
There is no down fault for me I like using it.
Keeping track of the guest for an event makes life much easier.
Easy to setup forms and collect data all in one place.
Nothing really, all features are very user friendly
We use it to collect sales orders from the field. All relevant stakeholders are able to receive the data submitted.
Jotform makes creating online forms and surveys incredibly easy. I was able to quickly build customized contact forms, registration forms, and surveys for my small business website with no coding required. The drag-and-drop form builder is super intuitive yet packed with advanced features like conditional logic, calculated fields, and data integration with popular apps. I like that Jotform has a free plan so I could test it out first before upgrading for additional form submissions. The forms look professional and mobile-friendly. The built-in analytics provide great insights into form usage and conversions. Overall, Jotform is hands-down my go-to for creating feature-rich online forms quickly, and I would highly recommend it for any business.
- Steep pricing if you need more than the basic free plan - Upgrades get quite expensive for heavier usage - Form creation has a learning curve - The builder is easy to use but some of the more advanced features take time to master - Occasional slow load times - Forms can be a little sluggish to load and submit during peak usage periods - Limit of 100 submissions per month on free plan - Easy to outgrow if you have a lot of traffic - Lack of style customization - CSS editing options are limited for modifying form styling
No coding required - Jotform's drag-and-drop builder makes it easy for non-techies like me to create online forms without writing any code. This saves me time and hassle.
Jotform has made it easy for me to collect and display data easily. The forms look great and are mobile responsive, so everyone on my team can complete them on mutiple devices. I also really like the reporting side of Jotform and how I can clearly display the data I've collected. It's a great product.
I haven't run into any issues with the function of Jotform. The only thing that could stop me from using it in the future is the price. It may push me to look for another product, even if I really enjoy what I've found in Jotform.
One of the main things I use Jotform for is to collect weekly priorities from each of my team members. Then I display the results in a report, filtered for only one week to keep it current.
Like many company websites having a great contact form is a must. For me, I am a photography and having the contact form can generate great leads and hopefully clients. This form is great and find it very easy to customize and very easy for my clients to use to contact me and hire me.
I have found nothing I dislike about Jotform.
Provding a great contact form for my clients to hire me.
The free option is perfect for in-office forms and contracts
Sometimes it hard to use for outer office work unless you have the paid version
We have small groups with non-office individuals and Jotform makes it easy to do surveys, collect information and keep organized
Extremely neat UI and super easy to use. Love the integrations and customization.
Nothing really, I've always liked it - no complaints.
Been using Jotform since my previous employer. Using it on marketing sites for lead capture. Love the customization options not present on Hubspot.
It's so easy to use and share with my assistant.
Nothing. It's great. I enjoy using Jotform.
I can easily send out forms for my different needs and then gather the information for my clients.
The confidence and convience Jotform allows my business
They make you pay after a certain amount
Esigning and allowing users to efile
We appreciate the prompt and helpful guidance that we receive whenever we need help! Love the integration with payments!
we have not had any problems with Jotform so far.
Jotform made our online permitting applicatons and pool memberships work so much more smoothly than our old paper system!
Easy to use, accurate and it always meet my needed all the time
i do not like ads always appear when it free version
Collecting payment from my church event and captured our member application form
Overall Jotform user-friendly and offers a variety of templates to choose from or you can create and customize forms to fit your company's needs. Their easy-to-use form builder makes it simple to edit and make changes to your form. Easily track response submissions and filter them to create reports or analyze data. You are able to automatically or manually pre-fill forms for efficiency. Easily share forms with your team and has excellent collaboration and data analysis capabilities.
Wish that it was more affordable and that it would integrate with Clio Grow. Also, I wish Jotforma approval was available with the free version.
It allows us to streamline and automate our intake process and making collaboration more efficient for our team.