Jotform Reviews & Product Details
Jotform is one of the most trusted form builders available today that makes it easy for users to create and publish forms such as payment forms, lead generation forms, registration forms, contact forms, application forms, and more from any device. The solution offers more than 10,000 templates and supports hundreds of integrations to 3rd party apps. It also offers advanced design features yet still ensures usability. Conveniently, Jotform also supports plugins for PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce, and Zoho CRM.
| Company | Jotform Inc. |
|---|---|
| Year founded | 2006 |
| Company size | 201-500 employees |
| Headquarters | San Francisco, California, United States |
| Social Media |
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Jotform with other popular tools in the same category.
I first started using jotform as it was the simplest way of collecting payments on my website. The design and the way it looked was the USP for me. The most amazing thing for me was the wordpress plugin which allowed me to add a form to the page in a click. Be it iframe or html embed it works seamlessly and flawlessly. There were sometimes where the custom css on the from wasn't working, the team at jotform were there to support me instantly, that was amazing. Applying styles to forms or using custom fields was very easy as well. All the payments done on my website till date is through jotform using the payment integration. If talking about frequency we used it multiple times a year.
There is one thing which I'd like jotform to improve is the number of options of payment integration. It currently supports BOA, Paypal, I'd love to see more payment integration options added to it. I'd also love to see more styles added to the free version.
I used it to create a payment form that displayed all my courses as a dropdown list from which the customers could choose the courses and then make payment. The notifications were also sent very quickly. I also used it to create normal form to create a survey in the company for canteen food choices.
I love how simple and easy jotform is to make forms, they have so many different options it's impossible not to achive your desired form. You can easily integrate this into any website, page, blog etc. This is a form maker I will use all the time. I cn implement this easily into my daily questions or simply make little polls if I like.
I have not found anything yet I do not like, this is a great form maker!
Jotform make my life so much easier, I can quickly whip up a form and set it to work, and easily go back and edit it if needed. I have used Jotform for address compilation, polls, employee fun and games, the list is endless!
I really enjoy being able to import my existing PDF forms and convert them to fillable forms to be put on my websites. The functionality is very user friendly and the navigation is very thorough!
The only thing I wish I could do on Jotform that I can't at this time is to be able to have a "payment" information section on my forms where a customer can enter their credit card information and submit it to me using the form in order to be stored on file.
I work for private practice mental health professionals. I am using jotform to create online intake forms for new clients.
The ability to customize the form, ease of use
Nothing, I like everything about the service
It helps with client intake.
Jotform is super easy to use. We love the multiple widgets to cusomize your form.
The only thing I noticed is that when sections are moved around, they still show in the order they were added to the form (when downloaded). This creates some confusion when completed forms are viewed.
We needed an easy way for customers to provide all information needed for us to create an online store for them.
JotForm is a great way to make quick and easy forms. I also like that there are so many ways to share the form. The submission table is also pretty user-friendly. Overall, I'm happy with the functionality of this software.
It's a bit more advanced, but for the approval feature, I wish there was a way I could approve a form and then later, if needed, change the approval status. I also wish there was a way to share the submission table in read-only, but also have a few select people have editing access.
Streamlining registration. Collecting feedback.
Jotform saves our team so much time by allowing us to send our pstients their intake forms before their appointments, while remaining HIPAA compliant. We love that we can change the questions as often as we nreed to, and it is super fast and easy to create new forms for our different types of appointments. We use it everyday. Customer support is super helpful. We've been able to integrate jotform into our day-to-day operations, and it is easy implement and to train new hires how to use it. Patients love it too!
No downsides! We love jotform and haven't had any problems
Patients fill out intake forms before appointments now in more detail.
Jotform is incredibally versitile. We are a nonprofit theatre company and use this Jotform in almost every department - audtion sign ups, contracts, board member pledges, applications, and so much more. Anytime we need to gather information, we immediately go to Jotform because it is so easy to build forms and collect responses. When responses come in, the inbox and data spreadsheet are perfect to share with directors or collaborators. I almost always have a Jotform tab open because I use it nearly every day.
We struggled a bit when we first started using the contract feature. That wasn't quite as intuitive as the regular forms, but we quickly figured it out! I really can't think of anything we dislike.
We frequently gather information that we need multiple people to be able to access and because of Jotform, we are able to do this quickly and efficiently and in a way that is simple for everyone. Jotform streamlines a lot of of processes including audition forms and gathering surveys and interviews from cast members. Having the ability to ask for file uploads for videos, photos, and documents is incredibally valuable so that we have all of the data in one place. And being able to allow people to schedule appointments is amazing - especially because the sign up/schedule feature is endlessly flexible and customizable. Overall, Jotform is benefitting us by saving time and keeping us organized.
We run an aquatic facility and use jotform for new registrations, renewing liability releases of current members, sending out participation requests for events or surveys based on our programs.In short we use jotform every single day. It is extremely user friendly and has all the right tools and templates that we need to save us time. The options to export to excel, and view the data in different forms is extrememly valuable. It is clear and easy for our guests to use and respond. Once we used the free version, we quickly knew we would pay for the upgrade.
No real complaints, we are happy with this product.
registrations and organization of our new and existing guests. Reduces the amount of paper and printing we need to do for various registration and liability forms we used to use.
I love how customizable it is, how professional it looks, and how the sky is the limit when it comes to options for your form. It's easy to implement once you have the form built and I love the filter features available for responses. I also like that it emails me form responses when someone has completed or submitted the form.
I wish that when I selected a widget I could preview it before it added it to my form. Sometimes it can be difficult from a user standpoint. There are SO many features and widgets available that I often have to look up how to use certain widgets. Maybe there's an opportunity to add more support materials within the platform to help users utilize all the features to their full potential.
It's helping me collect feedback from my customers. With jotform I can make the forms as easy to use as possible for my customer. My goal is to get the information I'm requesting by ensuring it is easy and a hasslefree experience.