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Jotform Logo
Jotform
Effortless Online Form Creation
4.7
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Jotform Reviews & Product Details

Jotform Overview
What is Jotform?

Jotform is one of the most trusted form builders available today that makes it easy for users to create and publish forms such as payment forms, lead generation forms, registration forms, contact forms, application forms, and more from any device. The solution offers more than 10,000 templates and supports hundreds of integrations to 3rd party apps. It also offers advanced design features yet still ensures usability. Conveniently, Jotform also supports plugins for PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce, and Zoho CRM.

Company Jotform Inc.
Year founded 2006
Company size 201-500 employees
Headquarters San Francisco, California, United States
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Jotform Categories on Findstack
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Crevio
Sponsored
5.0

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$29.00/month
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Jotform Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Jotform Features
API Integration
Analytics and Reporting
App Deployment
Automated Workflows
Conditional Logic
Custom Domain Support
Custom Scripting
Customizable Design
Data Integration
Database Management
Drag and Drop Interface
Email Notifications
Form Builder
Mobile App Development
Multi-Device Preview
Payment Gateway Integration
Pre-built Templates
Push Notifications
Real-time Collaboration
Responsive Design
Role-Based Access Control
SEO Tools
Template Sharing
Third-party Integrations
User Authentication
User Management
Version Control
Visual Workflow Builder
Web App Development
eCommerce Integration
Jotform Media
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Jotform Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 13, 2025
Jotform Logo
2,910 Jotform Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Jan 10, 2024
 Source
Overall Rating:
5.0
SS
Stephanie S.
Founder
Share
"Great Scheduling Experience"
What do you like best about Jotform?

The website is easy to navigate and the end-user experience is great for my customers.

What do you dislike about Jotform?

The form creation and workflows could be easier

What problems is Jotform solving and how is that benefiting you?

It allows my customers to set appointments easily.

Small Business (50 or fewer emp.)
Jan 07, 2024
 Source
Overall Rating:
5.0
KM
Karla M.
Head Of Interactive Content
Share
"Excellent app for forms and much more"
What do you like best about Jotform?

I use it mainly for surveying but, I have also used it to create quizzes for online events, and I like that you can create reports beforehand and have them updated in real-time to present the latest results.

What do you dislike about Jotform?

Pricing information. Mainly the VIEW FORMS number can be challenging to understand. You might expect to have a form filled 100 times, but it can be viewed a lot more.

What problems is Jotform solving and how is that benefiting you?

I have used Jotform for different clients. Some uses are retail shop BTL verification, online events quizzes and online events surveying. We have been able to deploy in hours and use it for 10,000 users.

Small Business (50 or fewer emp.)
Jan 07, 2024
 Source
Overall Rating:
5.0
JV
Julio V.
Founder
Share
"The best form builder"
What do you like best about Jotform?

Helps your create forms very easy and also offers alot more functions.

What do you dislike about Jotform?

I have not found them yet. But for now you serve my business needs.

What problems is Jotform solving and how is that benefiting you?

It takes most of the work out of my hands

Small Business (50 or fewer emp.)
Jan 05, 2024
 Source
Overall Rating:
5.0
VP
Vijay P.
Founder
Share
"Amazing features at affordable price"
What do you like best about Jotform?

Great user support for all types of users. Whether you're a beginner or a regular user, Jotform never lets you down. The built-in features make your forms stand out.

What do you dislike about Jotform?

Takes some time to be able to understand and use all the features to your advantage. One needs to be patient and learn to get the best out of JotForms. A beginner guide would be nice to have.

What problems is Jotform solving and how is that benefiting you?

We're a growing business and JotForms is the go-to platform for all our online engagement needs. From internal surveys to large scale quizzes, Jotform has been a great solution for us.

Small Business (50 or fewer emp.)
Jan 04, 2024
 Source
Overall Rating:
5.0
MH
Mary Jane H.
Gym Manager, All Star Cheer Program Director And Manager, And Coach Coach
Share
"User friendly & design"
What do you like best about Jotform?

It balances optimal performance, customization & user friendly experience

What do you dislike about Jotform?

I do wish the plans could be customized for specific needs and pricing of customers

What problems is Jotform solving and how is that benefiting you?

I need to have waivers and registration forms completed training camps/clinics my new small business provides

Small Business (50 or fewer emp.)
Jan 03, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Jotform is great for our unique use case"
What do you like best about Jotform?

We use Jotform as a way to collect photo and video uploads for our nonprofit. It's been pretty easy for our members to use compared to previous solutions. It's been easy for us to collect and organize everything as well. Dropbox integration let's us collect and organize entries easily.

What do you dislike about Jotform?

We wish there was a way to upload a folder of content, we're currently telling people to zip their folders before uploading.

What problems is Jotform solving and how is that benefiting you?

Building a file submission form to collect photo and video uploads.

Small Business (50 or fewer emp.)
Jan 01, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Jotform is extremely easy to use, and I love all the features they provide."
What do you like best about Jotform?

I love the routing forms which I use for my work.

What do you dislike about Jotform?

The cost is pretty high, but it's worth it for all the features they provide.

What problems is Jotform solving and how is that benefiting you?

Jotform makes working with my clients so much easier. I use it to pre-determine if someone is a good fit for my business, Then I use it to gather data, as well as using it for company expansion.

Mid Market (51-1000 emp.)
Dec 26, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy system"
What do you like best about Jotform?

Very easy to create forms such as collecting dues for our club.

What do you dislike about Jotform?

Because system is so flexible it is sometimes hard for a minimally computer literate like me to create what I want. But the help services a very good and problems are always solved.the

What problems is Jotform solving and how is that benefiting you?

Allow club members to pay dues and other things online

Small Business (50 or fewer emp.)
Dec 23, 2023
 Source
Overall Rating:
5.0
OA
Oreste A.
Founder
Share
"Fantastic experience"
What do you like best about Jotform?

I like the most the easy and intuitive UI which allowed to build fantastic forms in minutes which allowed to gathering lots of feedback about my services on my website

What do you dislike about Jotform?

Maybe the difficult to export a form from one account and import it into another

What problems is Jotform solving and how is that benefiting you?

I had the chance to replace my old contact us form in with Jotform services, and i appreciated that a lot because it almost reduced all the frictions users had in the past with my old custom contact us form So for me this was a game changer

Small Business (50 or fewer emp.)
Dec 22, 2023
 Source
Overall Rating:
5.0
RD
Rick D.
Founder
Share
"Very intuitive interface. Easy builds"
What do you like best about Jotform?

Fast efficient way to create forms. We use the integrated functions for DocuSign and it works great.

What do you dislike about Jotform?

Token timeout time is a little short at 30 days but getting a new token is easy

What problems is Jotform solving and how is that benefiting you?

Going paperless on some functions.