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Jotform No-Code Development Platforms logo
Jotform
Effortless Online Form Creation
4.7
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Jotform Reviews: 4.7/5 — Highly Rated

Jotform Overview
What is Jotform?

Jotform is one of the most trusted form builders available today that makes it easy for users to create and publish forms such as payment forms, lead generation forms, registration forms, contact forms, application forms, and more from any device. The solution offers more than 10,000 templates and supports hundreds of integrations to 3rd party apps. It also offers advanced design features yet still ensures usability. Conveniently, Jotform also supports plugins for PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce, and Zoho CRM.

Company Jotform Inc.
Year founded 2006
Company size 201-500 employees
Headquarters San Francisco, California, United States
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What Jotform is best for?
How does Jotform compare to Glide?
What are the pros and cons of Jotform?
Jotform Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Jotform Features
AI / LLM integrations
Analytics and Reporting
Analytics / dashboards / performance monitoring
API Integration
App Deployment
Automated Workflows
Backend export / self-hosting
Code export / version control
Conditional Logic
Custom backend logic / server-side functions
Custom domain / branding
Custom Domain Support
Jotform Media
Jotform video thumbnail
Jotform 0
Jotform 1
Jotform 2
Jotform 3
Jotform 4
Jotform Screenshots
Jotform screenshot 1
Jotform screenshot 2
Jotform screenshot 3
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Jotform screenshot 5
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: August 31, 2026
Jotform No-Code Development Platforms logo
2,910 Jotform Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Feb 08, 2024
 Source
Overall Rating:
5.0
KB
Kristi B.
Founder
Share
"EASY TO MAKE FILLABLE PDF"
What do you like best about Jotform?

IT IS VERY EASY TO CREATE A PDF THAT CAN BE FILLABLE. I WAS ALSO ABLE TO CREATE A PDF THAT PARENTS CAN SIGN ONLINE. MAKES MY JOB VERY EASY TO DO. I LIKE THAT IT CAN BE FILLED OUT ON A MOBILE DEVICE.

What do you dislike about Jotform?

THERE IS NOTHING THAT I DON'T LIKE ABOUT THE PROGRAM...... IT IS VERY EASY TO USE.

What problems is Jotform solving and how is that benefiting you?

NOW I DON'T HAVE TO HANDWRITE THE CONTRACT AND PARENTS CAN SIGN THE FORM ELECTRONICALLY.

Small Business (50 or fewer emp.)
Feb 08, 2024
 Source
Overall Rating:
5.0
LO
Liza O.
Director Of Operations
Share
"Easy to use and captures all your data!"
What do you like best about Jotform?

It is easy to use and doesn't require me to hire someone to figure it out.

What do you dislike about Jotform?

Pricing but its either this or google form

What problems is Jotform solving and how is that benefiting you?

Data collection, attendance and it simplifies the process because the children know how to use it.

Small Business (50 or fewer emp.)
Feb 08, 2024
 Source
Overall Rating:
5.0
KS
Kim S.
Founder
Share
"Jotform is easy to use!"
What do you like best about Jotform?

The forms are simple and effective. We support poeple with disabilities and they are able to complete the jotforms with ease.

What do you dislike about Jotform?

So far i have not found any glaring issues.

What problems is Jotform solving and how is that benefiting you?

It is helping support my online form needs on my website, following up with my applicants to verify if their needs are met with my survey form.

Small Business (50 or fewer emp.)
Feb 07, 2024
 Source
Overall Rating:
5.0
SF
Sidney F.
Founder
Share
"Great platform to create beautiful forms!"
What do you like best about Jotform?

JotForm is a total game-changer for creating forms – the drag-and-drop setup is so easy, and their templates cover everything. It hooks up with everything you need, from payments to CRM. Plus, the fact that it is responsive on any device. We use it for day to day orders for some of our larger clients.

What do you dislike about Jotform?

While JotForm is extremely user-friendly, we had a slight issue with a glitch when first starting but customer service helped sort things out!

What problems is Jotform solving and how is that benefiting you?

We were able to create order forms that are easy to navigate and connect with our payment processor.

Small Business (50 or fewer emp.)
Feb 07, 2024
 Source
Overall Rating:
5.0
Jamie A. avatar
Jamie A.
Founder
Share
"Quick User Friendly Experience"
What do you like best about Jotform?

The templates make it easy to create your own form and personalize it.

What do you dislike about Jotform?

My biggest dissapoitnment is only getting 5 free forms.

What problems is Jotform solving and how is that benefiting you?

Jotform makes it easy for me to create client forms and track reponses.

Mid Market (51-1000 emp.)
Feb 05, 2024
 Source
Overall Rating:
5.0
AG
Amanda G.
Founder
Share
"Simple, easy to use free forms"
What do you like best about Jotform?

Having worked in non-profits for so many years, I often didn't have company access to software. Finding Jotform was a huge asset to me because I was able to create forms for community programs and grants without having to worry about the cost. Jotform is super user friendly and the account setup was quick. There are templates to choose from if you aren't super comfortable building your own form. I particularly like how I linked it to my e-mail and was able to get responses in real-time.

What do you dislike about Jotform?

With any free program, there are always downsides. My biggest complaint about Jotform was the lack of customization in terms of format.

What problems is Jotform solving and how is that benefiting you?

Jotform solves the problem of needing a quick way to get feedback without paying a huge ticket price. This benefitted me because I have always worked in non-profit or grassroots organizations that do not have extra money for software. I was able to get the information I needed quickly without having to spend time searching for a solution.

Small Business (50 or fewer emp.)
Feb 05, 2024
 Source
Overall Rating:
5.0
SC
Stephanie C.
Founder
Share
"Jotform is easy to use and versatile for any business."
What do you like best about Jotform?

Jotform is easy for both the creator and the audience. It offers a wide range of pre-made forms but also allows customization.

What do you dislike about Jotform?

I don't have many dislikes about Jotform at all!

What problems is Jotform solving and how is that benefiting you?

Jotform allows me to keep questionnaire and client information all in one convenient place. In addition it allows me to streamline questions and contracts.

Small Business (50 or fewer emp.)
Feb 05, 2024
 Source
Overall Rating:
5.0
HD
Hannah D.
Founder
Share
"Easy to navigate for everyone involved"
What do you like best about Jotform?

It's easy to create a form and collect submissions. Everyone who we sent it out to was able to navigate it with ease. I love the variety of features when it comes to each form.

What do you dislike about Jotform?

It's a little difficult to create your own template.

What problems is Jotform solving and how is that benefiting you?

We used this for a secret sister program at church. Instead of having to collect and keep track of paper forms, we were able to do it completely digital thanks to Jotform.

Small Business (50 or fewer emp.)
Feb 05, 2024
 Source
Overall Rating:
5.0
GT
Gretchen T.
Founder
Share
"Wonderful information gathering application"
What do you like best about Jotform?

We use Jotform to gather information from our clients regarding event details/specifications, and also use it to complete final details forms for our team. We use this daily and it is so user friendly.

What do you dislike about Jotform?

So far, we do not have a dislike. We are able to design our forms just how we need to for our business.

What problems is Jotform solving and how is that benefiting you?

It is making all the information we need go into one place, and it is super easy to go back and find a form that we might need again.

Small Business (50 or fewer emp.)
Feb 05, 2024
 Source
Overall Rating:
5.0
Andrew J. avatar
Andrew J.
Marketing Project Manager
Share
"Jotform is much better than Google & Microsoft forms"
What do you like best about Jotform?

I've used Google Forms for years and considered it pretty good. I also inherited some Microsoft forms at work, and whilst they did the job they felt clunky. I discovered Jotform and fell in love with its easy-to-use interface, and it feels quite intuitive to me. It was easy to import or recreate existing forms in Jotform, and I use it daily, it's an essential part of our business. It's integration with Mailerlite is very helpful for managing course applications.

What do you dislike about Jotform?

I would like a way to import updated data into an existing Jot Table, even better if it could be done from Mailerlite.

What problems is Jotform solving and how is that benefiting you?

Creating well flowing forms that only ask relevant questions depending on previous answers.

Mid Market (51-1000 emp.)
Feb 05, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Super easy to use!"
What do you like best about Jotform?

Jotform makes collecting information from my students so easy! It is intuitive and easy to create questionnaires for my students to sign up for events, and relay the information to me that I need. Once I have all the responses, it's easy to download the spreadsheet and I'm done! (I use it with Google Sheets)

What do you dislike about Jotform?

I have truly racked my brain trying to come up with something I dislike about Jotform, and I can't think of anything to report! I only wish I had the opportunity to use it more often!

What problems is Jotform solving and how is that benefiting you?

It helps me get responses from students, and organizes the feedback in an easy to use format. I use it with Google Sheets.

Small Business (50 or fewer emp.)
Feb 05, 2024
 Source
Overall Rating:
5.0
SH
Sara H.
Founder
Share
"Jotform module"
What do you like best about Jotform?

The forms are verry easy to build and there are a lot of fields to use

What do you dislike about Jotform?

It has only 5 free forms for the free version

What problems is Jotform solving and how is that benefiting you?

WE DO NOT NEED TO USE PAPER ANYMORE, SO WE ARE VERY GREEN NOW!

Mid Market (51-1000 emp.)
Feb 05, 2024
 Source
Overall Rating:
5.0
SN
Steve N.
Founder
Share
"Jotform has helped provide automation and save time and money!"
What do you like best about Jotform?

The ability to provide automation and integreation with forms to have entries go directly to spreadsheets

What do you dislike about Jotform?

The features which seem to have been requested for years and limit jotforms ability are being able to automate forms that require 2 different legal signatures. We deploy alot of contracts which need to be legally binding and we have to upload each one map the fields and send. Also having to inject css into the form to get any formatting outside of the standard form is frustrating.

What problems is Jotform solving and how is that benefiting you?

Onboarding, collecting information from clients, receiving payments

Small Business (50 or fewer emp.)
Feb 04, 2024
 Source
Overall Rating:
5.0
Elizabeth (Biz) W. avatar
Elizabeth (Biz) W.
Owner And Lead Designer
Share
"Jotform has helped me streamline my business!"
What do you like best about Jotform?

I love how user friendly Jotform is for me and my clients.

What do you dislike about Jotform?

I don't have much to say other than it's a bummer to have to pay for the service! Wouldn't it be nice if everything was free? Haha

What problems is Jotform solving and how is that benefiting you?

I use jotform to do surveys for my clients and contracts!

Small Business (50 or fewer emp.)
Feb 04, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy and capable form system"
What do you like best about Jotform?

Easy to assemble forms and set up authorisation processes. It just works. Also great to have a seperate storage for form data in the cloud.

What do you dislike about Jotform?

Lack of customisation with some fields such as dates. The design can look a little dated.

What problems is Jotform solving and how is that benefiting you?

An easy to use application form submission system and leave management system. The low friction for users and administrators to submit and manage forms and workflows increases student conversion rates and saves valuable management time.

Mid Market (51-1000 emp.)
Feb 04, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Useful tool for any organization"
What do you like best about Jotform?

I like that it is easy to track submissions, make new forms, link appropraite accounts, and communication is great.

What do you dislike about Jotform?

I would like to see more customizable options on the forms

What problems is Jotform solving and how is that benefiting you?

Accepting money online is easy with the integrated options.

Small Business (50 or fewer emp.)
Feb 02, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great tool for forms"
What do you like best about Jotform?

It is simple to use - templates, drag and drop. I love tables where incoming forms are collected. These tables are very simple adn useful for further work. I love integrations - new customers are added to my mailing program and connection with Google sheets is great and very helpful. I love that a lot of features are available on free version. I loooveee app on my phone. I can easyly check incoming forma and even edit some minor things in existing forms.

What do you dislike about Jotform?

It soemtimes doesn't weork well on Chrome so I need to use unother browser.

What problems is Jotform solving and how is that benefiting you?

Ican create transparent and easy to use form. It is very helpful with my work when I am organizing workshops and events. Because of the integrations I can collefct information in a spreadsheet and all new contacts are added to my contact list in teh program I use form mass mailing.

Small Business (50 or fewer emp.)
Feb 02, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great"
What do you like best about Jotform?

Accessible, and has many easy to use features

What do you dislike about Jotform?

I don't have any complaints regarding jotform.

What problems is Jotform solving and how is that benefiting you?

tracking and organzing data

Small Business (50 or fewer emp.)
Feb 01, 2024
 Source
Overall Rating:
5.0
Anne H. avatar
Anne H.
English Coach For Ambitious Professionals
Share
"JotForm: Highly Recommended for Unleashing Seamless Efficiency"
What do you like best about Jotform?

I love that jotform integrates with email service providers and my scheduling system. Additionally, I use the jotform contact form on my website. I appreciate that you can make intake forms visually appealing and also link the form to paypal and stripe for easy purchase. Also, there are tons of tutorials and fantastic customer support to walk you through any issues. I've also used it for class surveys and for getting feedback from my students and you can make the forms visually appealing and easy to use and submit.

What do you dislike about Jotform?

The calendar app that is included for free in jotform wasn't too easy for me to figure out and use. So, I use a different scheduling system that has more features.

What problems is Jotform solving and how is that benefiting you?

Jotform provides me with a wonderful contact form. When I launch a course, I use it to see who is interested and to survey students about their previous experience.

Small Business (50 or fewer emp.)
Feb 01, 2024
 Source
Overall Rating:
5.0
Meir G. avatar
Meir G.
Owner
Share
"Great platform"
What do you like best about Jotform?

how easy it is for customers to sign and the easy integration

What do you dislike about Jotform?

not much it is a great product so not much

What problems is Jotform solving and how is that benefiting you?

online signing before people come to a class

Small Business (50 or fewer emp.)
Feb 01, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"HIPAA-Compliant Forms in an easy-to-manage interface!"
What do you like best about Jotform?

Jotform was so easy to set-up and create multiple forms that are HIPAA-Compliant (for Healthcare). The service is data-secure and affordable.

What do you dislike about Jotform?

Additional users are not easy to add and are costly it seems.

What problems is Jotform solving and how is that benefiting you?

We need secure cloud access to protected patient data, and Jotform provides a HIPPA-compliant solution for patient intake forms.

Mid Market (51-1000 emp.)
Feb 01, 2024
 Source
Overall Rating:
5.0
Quoc V. avatar
Quoc V.
Director Of Technology
Share
"The Swiss Army knife for workflow processing"
What do you like best about Jotform?

Grreat for all types of workflows in a school.

What do you dislike about Jotform?

A lot of choices so you should budget your time.

What problems is Jotform solving and how is that benefiting you?

School registration forms, COVID forms, business forms.

Mid Market (51-1000 emp.)
Feb 01, 2024
 Source
Overall Rating:
5.0
MM
Mohamed M.
Founder
Share
"Jotform Review"
What do you like best about Jotform?

very easy to use cover all your requirements easy to integrate

What do you dislike about Jotform?

noting its really easy to use and its a very good system

What problems is Jotform solving and how is that benefiting you?

integrate surveys with salesforce create online leads tool create online forms

Small Business (50 or fewer emp.)
Feb 01, 2024
 Source
Overall Rating:
5.0
Scott S. avatar
Scott S.
National Sales Manager
Share
"Jotform is a very versatile"
What do you like best about Jotform?

Jotform can be used for a majority of tasks. I use it for contracts and they also will have a signature form if you need it. Jotform also can be used surveys and forms. It has many integrations to 3rd party apps. I don't other programs, Jotform will do anything you need. I use Jotform everyday.

What do you dislike about Jotform?

Sometime when you submit a requests but they don't have an answer, they say they will submit a ticket to add the new feature.

What problems is Jotform solving and how is that benefiting you?

Jotform benefits me since Jotform is very verstile and I don't need to use othe software or programs. It allows me to cut down on my subscriptions and expenses.

Small Business (50 or fewer emp.)
Feb 01, 2024
 Source
Overall Rating:
5.0
TK
Tess K.
Founder
Share
"A lot for your money: excellent features, integrations and workflows"
What do you like best about Jotform?

Very easy to use and has a lot of useful features and integrations. Covers almost any scenario required by a form builder. Very responsive to questions.

What do you dislike about Jotform?

Not easy to integrate outside of the Jotform ecosystem e.g. if you build your own app and want to use your own database.

What problems is Jotform solving and how is that benefiting you?

We use it within the education sector, to remove paper based procedures such as student attendance, evaluation, sign off.

Small Business (50 or fewer emp.)
Feb 01, 2024
 Source
Overall Rating:
5.0
JH
Jonah H.
Founder
Share
"Jotform Makes Hiring a Breeze"
What do you like best about Jotform?

We love using Jotform to screen candidates

What do you dislike about Jotform?

When cadidates link their resume, the links are ussually broken.

What problems is Jotform solving and how is that benefiting you?

Our application process is now more streamlined. We can easily update questions in our applications and sort candidates.

Small Business (50 or fewer emp.)
Feb 01, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"For Body Shop"
What do you like best about Jotform?

It can transform any form to a simple online, portable, paper saving fill out form. We have many different people be able to follow the form as it guides thme throught the form. When looking back at submittions or inputs we have all their information nicely orginazed. It's been a game changer for us.

What do you dislike about Jotform?

There's no auto save feature so if the customer doesn't submit the info will be lost.

What problems is Jotform solving and how is that benefiting you?

We save a lot of paper and having our all customer simply submit their contact info into a form which we can all have all office coordinators have access to has been the best part.

Small Business (50 or fewer emp.)
Jan 31, 2024
 Source
Overall Rating:
5.0
Cathy L. avatar
Cathy L.
Board Member
Share
"Amazing platform with a TON of applicable uses!"
What do you like best about Jotform?

The interface is super user-friendly, allows for great customization, and makes collecting and reporting information really simple. The web-based platform makes it useable by everyone.

What do you dislike about Jotform?

The collaboration part is the only thing that's been an issue so far. Collaborating on building the forms is great, but the export/view option requires me to send the info to them vs accessing it themselves.

What problems is Jotform solving and how is that benefiting you?

We've used Jotform to manage RSVPs for events, basic surveys, registering people and sending out links for an outreach concert series and more. The email response functions have saved a LOT of time and we're able to be much more efficient. We also use it for our website building service to collect information and files for the projects.

Mid Market (51-1000 emp.)
Jan 31, 2024
 Source
Overall Rating:
5.0
MH
Mark H.
Director Of Information Technology
Share
"Jotform Couldn't Be Easier"
What do you like best about Jotform?

Jotform allows you to edit forms without being a developer or coder. They have tons of features and offer various integrations with many different services. Their support is top tier as well.

What do you dislike about Jotform?

The only thing I have found that I disliked is that the themed templates are sometimes difficult to manipulate. It's a small complaint overall but it is something.

What problems is Jotform solving and how is that benefiting you?

Creating forms and embedding them. We have several folks who need to fill out forms or listings and Jotform helps facilitate that easily. We use Jotform for many different types of forms.

Small Business (50 or fewer emp.)
Jan 31, 2024
 Source
Overall Rating:
5.0
AR
Andrew R.
Founder
Share
"Awesome Software"
What do you like best about Jotform?

This software is awesome! We use this for vendors apply for a festival and it it perfect. It integrates with our Square system easily, and it's easy to set what fields are required, such as uploading pictures, so vendors can't submit applications without their corresponding photos. We have it setup too that once an application is approved or denied, one click notifies the vendor of approved or disapproved status.

What do you dislike about Jotform?

It does take a little while to setup nut its worth taking the time to do.

What problems is Jotform solving and how is that benefiting you?

We tried multiple different ways to setup online applications and nothing ever worked well. Jotform did everything we were looking for and more. It has made our whole process so much smoother.