Jotform Reviews: 4.7/5 — Highly Rated

There are 3 things I love about Jotform - Ease of use - I can create any form, survey, table or app easily - Progress - they are constantly adding new features, and staying connected to the trends, including sending me a text for sales or new queries and a new certification program I am now taking - Integration to Google Sheets and other third party apps lets me build, track and monitor full systems Other things I will mention is I use it daily and it's an integral part of my business.

I don't dislike anything about Jotform, but I do wish it had a dashboard that had visual categories so I could rapidly click on it and get to all the forms in that category. I have hundreds of forms.

Doing surveys, handling my calendar with a questionnaire, registration for events, program roll call, message contact from website, client onboarding

I use JotForm every day for two of my businesses. It helps us stay organized and makes a great user interface for our customers. Our forms come in accurately, and with the information organized on a PDF. It also gets sent to the correct department so work does not have to be duplicated. We use the calculation features often to give our customers an immediate price to make it easy for them to plan. It integrates easily into our webpage and always has a professional look.

I really wish there was a phone number to call for certain technical support features. Although the email works well, and the turnaround time is fairly quick, I wish there was a way to communicate for the complex questions in person. The chat feature is nice, however, it is has not been available as often since Covid. Pre-Covid. It was always an option as the chat feature is I wish there was a phone number to call.

Before using JotForm we sent out emails with fillable PDF. They often came back empty because the customer would forget to save it before returning it or come back, handwritten and scanned where we couldn't read the information. JotForm has solved that for us with it being so easy to use on computers, tablets, and phones

There are plenty of field types to choose from and the data is easy to sort through after a form has been submitted.

Very rarely we're looking to collect information in a specific way, but we have to reconsider how to best collect the information with the fields available.

Makes managing data collected easier to access and distribute.

Jotform has made gathering information seemless and a huge timesaver. Before we would be emailing mulitple times trying to gather information from our customers but now sending them one link and have them fill it out has not only been a smoother process but also a better experience for the customer. We use it multiple times daily for different business tasks and the integrations it comes with matches all of the other platforms we use too! Definitely worth every dollar!

I get the safety feature but the amount of "codes" we get each day is pretty significant. There might be a way to turn that off on my end, but truly this is the only dislike we have

Integrating has been huge and also gathering important information from team members & clients

Jotform makes it easy to create functional and intuitive forms that clients can complete and submit from any device. I use it for client intake and legal fee agreements. There are lots of useful add-ons, like the ability to submit payments with the form. The form data is emailed to me and available on the jotform website. There is good customer support, and a wealth of information about how to make forms online. Lots of templates as well if you don't want to make your own custom form. I use Jotform in my law practice, and I helped a friend set up forms for his online school for registration, class selections, etc. The forms can be sent via link, or embedded into your website. You can also make apps. It's super easy to implement and I use Jotforms every day in my law practice. I highly recommend Jotform.

Can't think of anything right now, so moving on.

It made it easy for prospective clients to submit the information we need to see if they qualify for our legal representation.

Jotform has helped save me money and time. Great and easy form builder. Highly recommend to anyone looking to help their business.

Price can vary wildly, sometimes promotions come for half off, when I pay full. That is an issue for me.

I am now able to easily create contact forms, email forms, and help my sales team with E-Signatures.

I’ve been using JotForm for quite some time now and I must say, it’s been an absolute game-changer for my business. The platform is incredibly user-friendly and intuitive, making form creation a breeze. Ease of integration and implementation is also awesome!

While JotForm offers a variety of templates, expanding this collection could provide users with even more options for customization.

gathering client data

Being able to link it with our online quotes to make the process smoother in getting info to our customers. We use it everyday in our shop.

Haven't found anything yet. We Want to use it for more parts of our company

Bridging the website to our project management system

Jotform is really easy to learn to use and comes with a wealth of widgets and customizations to really tweak forms to your business purpose. We have used it for various tasks including Internal automated appraisals - using the approvals system, candidate testing for job applicants using the timer and auto submit function as well as for simple application forms and surveys. Usually if I am asked 'can it do this kind of form?' I can usually check the knowledge base and come back with a yes!

The only thing I would say is that it does lack some one or two of the more complex survey question options when compared to other providers such as survey monkey. For example the scale rating and layout of the questions are easily built into survey monkey, which you could probably do with Jotform if you knew custom coding and even then sometimes the answer is no you can't code certain layouts etc.

It is helping us automate the collection of and redistribution of data whilst being able to monitor submissions. This is very helpful in our HR functions where we need to support but also be able to monitor activities between support staff and line managers. For example setting up an automated appraisal form.

It is extremely user friendly and contains a lot of features that we need. I love that samples are provided or you can use your own custom fields.

They should expand the free version to more than 5 forms.

Jotform solves the fact that employees now have clear and concise fields to fill out vs an old excel spreadhsset we were using before. It also provides tracking so I can go back and collect the info to see who filled it out vs who didn't.