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Jotform Logo
Jotform
Effortless Online Form Creation
4.7
(2,910)
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Jotform Reviews & Product Details

Jotform Overview
What is Jotform?

Jotform is one of the most trusted form builders available today that makes it easy for users to create and publish forms such as payment forms, lead generation forms, registration forms, contact forms, application forms, and more from any device. The solution offers more than 10,000 templates and supports hundreds of integrations to 3rd party apps. It also offers advanced design features yet still ensures usability. Conveniently, Jotform also supports plugins for PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce, and Zoho CRM.

Company Jotform Inc.
Year founded 2006
Company size 201-500 employees
Headquarters San Francisco, California, United States
Social Media
Jotform Categories on Findstack
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Crevio
Sponsored
5.0
(1)
$29.00/month
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Ask Questions about Jotform
What Jotform is best for?
How does Jotform compare to Glide?
What are the pros and cons of Jotform?
Jotform Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Jotform Features
API Integration
Analytics and Reporting
App Deployment
Automated Workflows
Conditional Logic
Custom Domain Support
Custom Scripting
Customizable Design
Data Integration
Database Management
Drag and Drop Interface
Email Notifications
Form Builder
Mobile App Development
Multi-Device Preview
Payment Gateway Integration
Pre-built Templates
Push Notifications
Real-time Collaboration
Responsive Design
Role-Based Access Control
SEO Tools
Template Sharing
Third-party Integrations
User Authentication
User Management
Version Control
Visual Workflow Builder
Web App Development
eCommerce Integration
Jotform Media
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Jotform Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 09, 2024
Jotform Logo
2,910 Jotform Reviews
4.7 out of 5
Mid Market (51-1000 emp.)
Nov 17, 2023
 Source
Overall Rating:
4.5
Kim T. avatar
Kim T.
Ela 11&12 Teacher
Share
"Easy to use in the classroom"
What do you like best about Jotform?

I love that I can easily check all the uses in a simple spreadsheet. I also super appreciate that I didn't have to be a tech genius to make it work! The process was so simple and streamlined the hall pass process in my classroom, which (teachers know) is LIFE changing.

What do you dislike about Jotform?

Honestly, the only problem I had was that my kids used all my free uses before the month was up. Which, as a teacher, I try to not pay for as much as I possibly can. But, honestly, that was such a minimal issue. I still definitely recommend using Jot Form in the classroom. In fact, once other teachers got word of my new hall passes, several of them began using Jot Form too!

What problems is Jotform solving and how is that benefiting you?

I used Jotform as a hallpass in my classroom. My students scanned a QR code, filled out the form, and then had a personalized, time stamped hall pass on their phone. Any teacher will tell you that writing hall passes is one of the most time consuming processes in the classroom. Using Jotform gave my students autonomy and cut out so many interruptions in instruction!

Small Business (50 or fewer emp.)
Nov 17, 2023
 Source
Overall Rating:
4.5
KL
Kerry L.
Founder
Share
"Easy to use with so many templates and options!"
What do you like best about Jotform?

It's easy and simple to use, and provides so many ideas for templates and verbaige to go along with templates.

What do you dislike about Jotform?

I'd really love for there to be HIPAA compliance with the platform!

What problems is Jotform solving and how is that benefiting you?

It helps me to streamline event sign-ups and to attain signatures and releases in a way that is seamless and easy to track. It also helps me with creating forms that I need for my practice.

Mid Market (51-1000 emp.)
Nov 17, 2023
 Source
Overall Rating:
4.5
LH
Leanne H.
Founder
Share
"Easy to use, lots of useful features"
What do you like best about Jotform?

Jotform is easy to use to build custom forms for all sorts of different needs. We've transititioned all our forms to JotForm for this reason.

What do you dislike about Jotform?

Its not as customizable as I would like (stuck with certain fonts) but generally there isn't much to dislike!

What problems is Jotform solving and how is that benefiting you?

Jotform allows use to intergrate registration with online payment which has greatly reduced our paperwork.

Small Business (50 or fewer emp.)
Nov 17, 2023
 Source
Overall Rating:
4.5
Karin W. avatar
Karin W.
Founder
Share
"Jotform makes creating forms easy"
What do you like best about Jotform?

Jotform is a great alternative to WordPress form plug-ins that slow down your website. Its form builder is intuitive and easy to use overall. I love the theme and customization options to make the form look the way I want. It's simple to implement forms in my websites using their embed code for a seamless user experience. You can create any kind of form, quiz, or other interactive elements for your site, and even take orders and connect to payment gateways. They provide lots of starter templates that also offer inspiration and help you recognize how much you can do with the service. Jotform has an excellent free plan that doesn’t limit you too much and really gives you a chance to see if you like the service. I ended up becoming a paid user because I was able to fully experience the features and realize how beneficial Jotform is for my business. I'm now building lots of quizzes and using Jotform almost daily.

What do you dislike about Jotform?

I love everything about Jotform except the conditional logic system, which is the biggest reason why I use the service, but also not as intuitive as it should be. It can be difficult to set up and especially to troubleshoot why something isn’t working the way you expected. I also wish that conditional logic was compatible with the single-page format and questions would just appear and disappear on the page based on answers rather than having to go to the next screen in the card format.

What problems is Jotform solving and how is that benefiting you?

Jotform has made managing business inquiries easier as messages are categorized based on responses and I can automatically apply labels to them via my email filters. I've also increased conversions using product recommendation quizzes.

Mid Market (51-1000 emp.)
Nov 17, 2023
 Source
Overall Rating:
4.5
MG
Melanie G.
Founder
Share
"Quick and Easy Document Review"
What do you like best about Jotform?

Jotform eliminates in person meetings for me as I am able to review documents and sign paperwork via secure email.

What do you dislike about Jotform?

I honestly have no complaints! It is user friendly and intuitive.

What problems is Jotform solving and how is that benefiting you?

It is preventing me from having to attend in person meetings and allows me to get things done via email.

Small Business (50 or fewer emp.)
Nov 17, 2023
 Source
Overall Rating:
4.5
Walter C. avatar
Walter C.
Plant Operator
Share
"Simple but robust way to create forms"
What do you like best about Jotform?

I liked the ease of use of the program. I was able to create a form that we used to review applicants for a position on our team. It was very simple and had a lot of choices that I could input into the form.

What do you dislike about Jotform?

I did not find anything that I did not like while using Jotform. Perhaps I could find something, as I use it more and more. For now, it is very satifying to use.

What problems is Jotform solving and how is that benefiting you?

It allowed our Team to come up with a list of needed questions and information for the candidates to input. We were able to review all the candidates from different remote locations and offer our feedback on each one.

Small Business (50 or fewer emp.)
Nov 16, 2023
 Source
Overall Rating:
4.5
Myron B. avatar
Myron B.
Founder
Share
"Easy to use. Great experience"
What do you like best about Jotform?

I like how compatible it is to my business. It really makes my life easier and is well organized.

What do you dislike about Jotform?

There aren't many things to dislike. If I had to choose I'd wish I could personalize it with my company features like logos etc..

What problems is Jotform solving and how is that benefiting you?

It helps me sort through applicants in an efficient way.

Small Business (50 or fewer emp.)
Nov 11, 2023
 Source
Overall Rating:
4.5
AD
Arthur D.
Owner
Share
"User friendly/intuitive/customizable/Great looking forms"
What do you like best about Jotform?

Jotforms are very well presented and are the best looking forms I have found online! I also love how much you can customize them with conditions/widgets/integrations. They're also very quick to answer any questions.

What do you dislike about Jotform?

The limit was a bit annoying but the pricing isn't bad.

What problems is Jotform solving and how is that benefiting you?

Other forms/survery sare not customizable and not as good looking!

Mid Market (51-1000 emp.)
Nov 10, 2023
 Source
Overall Rating:
4.5
PM
Patrick M.
Founder
Share
"Simple, Stright Forward & Slick"
What do you like best about Jotform?

Jotfrom is an excellent tool for our business. I use it for my marketing program to create sign up and quick form in working with our vendors. I really enjoy how easy it is for me to customize forms quickly and how drag and drop most things are. I'm especially grateful that I could imbed forms on our website. One would need little to no HTML experience to do this. This basically eliminated the cost of some developer to do this. The free/open-source version alone is great, but we’ll soon be upgrading to handle more entries. When I update a form it updates quickly (in real time) on our website!

What do you dislike about Jotform?

I don't have many complaints about Jotform. I only wish the entire thing was free, which is unrelaistist really.

What problems is Jotform solving and how is that benefiting you?

Having a simple form for our vendors to fill out as opposed to sending them PDF forms. The layout on boht the build side and customer-facing side is so nice and easy to follow.

Small Business (50 or fewer emp.)
Nov 09, 2023
 Source
Overall Rating:
4.5
Michael H. avatar
Michael H.
Pastor
Share
"Great service for nonprofits"
What do you like best about Jotform?

It's a very comprehensive platform with lots of room for customizability and good customer support. Any form I ever have to make, im confident I can do it on this service. I don't like paying for multiple services because they only offer limited functions. Being able to make flexible forms, take payments, and customize those forms to my liking has been really helpful for our organization.

What do you dislike about Jotform?

I haven't really found any yet, although I wouldn't complain if it was cheaper.

What problems is Jotform solving and how is that benefiting you?

Having a complete package where I can manage all my forms and payments is something I couldn't find elsewhere. We were using Google forms before, but the ability to collect payments and integrate that well with the form was severely lacking.

Small Business (50 or fewer emp.)
Nov 09, 2023
 Source
Overall Rating:
4.5
JM
Jordan M.
Founder
Share
"Streamlined tool to aid business processes."
What do you like best about Jotform?

Jotform was very easy to use and allowed me to create a shareable form with event attendees. Editing the existing form with changing needs was also easy, as well as sharing via the link. This made implementation smooth into our existing linktree pages, event correspondence and social media. Integrating the form with our chosen project management software also helped us create additions to our volunteer database which greatly assisted our in-house organization. We are a small non-profit so the robustness of the free version was also greatly appreciated for our use cases. It has definitely been a valuable tool in our toolkit.

What do you dislike about Jotform?

As great as jotform is at creating forms, sometimes during the creation process, I wanted a bit more design flexibility. The ability to nudge the modules. This may be available in the paid version and I am unfamiliar as we use the free version of the service for our use case.

What problems is Jotform solving and how is that benefiting you?

Keeping things digital. Instead of dragging a bunch of pens and papers to outside events and worrying about signed forms getting lost or damaged, we are able to have event volunteers fill out the forms on their phones. This helps speed along the check-in process as well as keep us more efficient. Designing our own surveys for things like email newsletter unsubscribes also helps us pin down what we could be doing differently/better, more effectively as a growing organization.

Small Business (50 or fewer emp.)
Nov 09, 2023
 Source
Overall Rating:
4.5
TS
Tejas S.
Sr. Systems Engineer
Share
"JotForm Review"
What do you like best about Jotform?

Ease of use with many automation options to integrate with other applications.

What do you dislike about Jotform?

The poll option needs more automation to create automated polls, with showing results/progress with participants name/id.

What problems is Jotform solving and how is that benefiting you?

The automated and simple user interface allows more participation.

Mid Market (51-1000 emp.)
Nov 09, 2023
 Source
Overall Rating:
4.5
BI
Brandon I.
Sales And Operations Manager
Share
"Simplicity in Form Building"
What do you like best about Jotform?

Stumbling upon JotForm was like finding a super easy way to make cool online forms, even for someone like me who's not into all that tech stuff. The drag-and-drop function they've got is like having a personal assistant who helps you make forms that look really professional without making your brain hurt.

What do you dislike about Jotform?

At some level the customization can become too much for some users.

What problems is Jotform solving and how is that benefiting you?

We receive feedback and orders after meetings, simplifying the process of collection.

Small Business (50 or fewer emp.)
Nov 09, 2023
 Source
Overall Rating:
4.5
RE
Rachel E.
Founder
Share
"Easy to use forms but sometimes glitchy"
What do you like best about Jotform?

Easy forms and a large variety of forms. I like the ability to create shopping pages and the card/tile format for surveys and questionnaires.

What do you dislike about Jotform?

It glitches a lot. Especially on my phone (android). It is sort of confusing to find the app plug ins or which ones to work with. It says I'm signed out but I'm not often, so I have to close and go back in to the form.

What problems is Jotform solving and how is that benefiting you?

Tracking and obtaining customer leads and feedback.

Mid Market (51-1000 emp.)
Nov 07, 2023
 Source
Overall Rating:
4.5
FS
Farhan S.
Founder
Share
"JotForm - a comprehensive package for managing forms and documents."
What do you like best about Jotform?

I used JotForm extensively while leading product development teams, and it proved more effective than Adobe. Following a thorough investigation of various platforms, the simplicity JotForm presents made it outstanding, especially in iWhat best about Jotform is how easily it can be made into a customised registration form. It has diverse widgets that help in customization of every content to a unique individualized form. Another huge advantage of the service that is flexible in terms of upgrading and downgrading is budgeting for the project resources. I also appreciate the calculation facilities that simplify most tedious data entry operations. Furthermore, the flexibility to reshape a form to suit different purposes, as well as maintaining its functionality, is amazing.

What do you dislike about Jotform?

Nevertheless, there have been a few problems. At times, the forms would glitch and not submit well, showing errors. This was even more the case in Chrome, and autosave would often freeze, necessitating a page reload.

What problems is Jotform solving and how is that benefiting you?

Jotform is a lifesaver when it comes to collecting and organising team inputs and client feedback since it streamlines this tedious process. It has greatly reduced the time used for manual data handling, through streamlined process it offers. This efficiency is particularly vital towards ensuring the continuity of project cycles and achieving our sprint objectives.

Small Business (50 or fewer emp.)
Oct 19, 2023
 Source
Overall Rating:
4.5
CN
Charles N.
Owner
Share
"Excellent way to gather key information from your customers"
What do you like best about Jotform?

Love how easy it is to use Jotform. Clear interface with many design templates and easy to integrate into our existing website.

What do you dislike about Jotform?

Wish there were even more templates to choose from.

What problems is Jotform solving and how is that benefiting you?

Jotform is allowing us to gather a lot of key information from our customers in a clear, concise way.

Small Business (50 or fewer emp.)
Oct 11, 2023
 Source
Overall Rating:
4.5
John C. avatar
John C.
Freelance Writer, Editor, And Videographer
Share
"good, simple forms app"
What do you like best about Jotform?

love jotform. it's SIMPLE. easy to figure out how to use without needing to know how to code.

What do you dislike about Jotform?

wish it was cheaper. but in many cases it's worth it.

What problems is Jotform solving and how is that benefiting you?

Makes it easy to create forms based on our church website. Collects data, provides a great and simple user experience.

Small Business (50 or fewer emp.)
Oct 11, 2023
 Source
Overall Rating:
4.5
ML
Martisha L.
President
Share
"The Product Works Well"
What do you like best about Jotform?

Jotforms as the ability for you to have documents signed, you have the ability to receieve payments and they have the ability for you to intergrate into over products.

What do you dislike about Jotform?

When it comes to events you are unable for people to set up payment plans. People can sign documnets but I have not seen a way where you can upload a document and set up signing like docusign.

What problems is Jotform solving and how is that benefiting you?

Jotform does make it eaier for you to build forms for serveral different things. You also don't have to build a form from scratch when using it. They have several templetes to choose from. Also, you are able to take payments on their forms and connect different payment platforms.

Small Business (50 or fewer emp.)
Oct 05, 2023
 Source
Overall Rating:
4.5
RS
Ronny S.
Founder
Share
"Exactly What was needed to scale"
What do you like best about Jotform?

Jotform has streamlined our sign up process making in one single location while also giving us the ability to add material to our website.

What do you dislike about Jotform?

Not a lot of downsides overall. The tools are very easy to use overall.

What problems is Jotform solving and how is that benefiting you?

We are currently using it to have individuals sign up for camps and clinics so we have proper head count plus payments prior to the events starting.

Small Business (50 or fewer emp.)
Oct 05, 2023
 Source
Overall Rating:
4.5
Vikrant B. avatar
Vikrant B.
Director Of Digital & Ai Customer Experience (Sme)
Share
"The best tool to create smart forms with workflow logic"
What do you like best about Jotform?

The best part is its drag and drop feature while designing the form as well as approval workflows. It is so easy that I started using it without even watching any kind of demo or training videos. It integrated well with some other tools which makes it easy to implement even at a company wide level. Today we use Jotform multiple times in a day through various forms.

What do you dislike about Jotform?

There is nothing that I would say I dislike about Jotform. All the components work as they should. Initially I had a little concern on the support side but they have improved drastically.

What problems is Jotform solving and how is that benefiting you?

We have created app on Jotform that allows our users to find all the forms in one place. We have created multiple forms for our employees like their vacation request, purchase indents, and even the estimates that we need to send to our clients. During covid times, we even created visitor entry form and vaccination forms to track the flow of people in our office. Jotform has truly come out as most used software in our company in past 2 years. It has saved lot of time of our inhouse developers who otherwise would have spent lot of time in creating these workflows.