Jotform Reviews: 4.7/5 — Highly Rated

I'm a small business owner in the service industry. Jotform was an amazing tool that allowed me to create a client profile form and a service waiver that can EASILY be texted or emailed to my clients. Fast, simple, and inexpensive for all that it provides. Not to mention saves A LOT of paper. Cannot recommend enough!

The cost for an annual membership isn't cheap, but I find it's a worthshile investment.

Creating, sending, and storing client data.

JotForm is very user friendly and extremly convenient to use when managing info amongst a large group of people

I feel like it limits the user with how to register with an email address.

Managing information submitted by several people in a short amount of time

Easy to use and navigate. Especially when helping others put in orders and use forms.

Could be a little more organized with the tabs

Had no real problems

The ease of use and range of capabilities to custom a form and organize data

Sometimes the settings can glitch and build can be difficult.

Event, league, and membership sign ups

It was very user friendly, easy to create, and get users signed up pretty quickly.

Some of the features I would have liked to use, required an upgrade.

It helped us get everyone signed up for their yearly bloodwork via their health journeys.

Very easy to navigate and create the forms that are useful for the project that you are working on.

The only negative I would say is the template selection. Would want more to choose from.

It alllows you to run your event with ease.

If you need to gather custom information from people, Jotform has you covered. The possibilities are truly limitless, as you can gather data, signatures, payments, etc. and report on them in PDF, Excel, and other formats. It call also do many kinds of calculations. It can automatically generate followup emails. We have used it for event registrations, credit card expense tracking, payroll timecard reporting, vehicle mileage tracking, surveys, equipment rental agreements, and many more things. Best thing is, we can customize each form to look and request exactly what we need, and skip what we don't. The options are vast, which means that there are times when the learning curve can be steep. However, customer service is very responsive, and there are literally hundreds of helpful videos and templates already available to help with setting up your forms, or to base yours on. Payments can be routed through Square, PayPal, and many other platforms, so receiving money is easy too. If you're not sure if it's right for you, start with the free version. Once you see what it can do, you can switch to a paid version, including one for non-profits.

Depending on how complex your form needs to be, you may experience some learning curve. But support is available. Other than that, there is a cost involved to utilize it significantly, but it is well worth it.

HTML forms creation is not for the faint at heart. Jotform enables us to create unlimited types and numbers of these and provide links to them on our website.

The ease of use and ability to edit and move up and down levels

would love to be able to add more personalisation options

A easy to use tool to collect data

I love that Jotform has so many free features. I work with a small nonprofit where every dollar needs to work! Very Easy to use, implement and integrate.

One of my only dislikes is that you can only have 5 active forms with the free version.

Jotform is really helping use save time. We create the form once and will continue to use it until forever!

I love that Jotform makes it easy for me to create forms for my staff to fill out. It conveniently sends me a email whenever someone fills out my form and I get access to the data right away.

To be honest there is nothing that I dislike about Jotform.

Jotform is benefiting me because I created a school tour form. This allows for parents to easily fill out the form if they are interested in a tour. This way, parents do no need to call the school. They can fill it out it in just a few simple steps. Additionally, I can easily keep track of all the parents that put in a request.

I love that I am about to create and brand the form to my liking. I am able to collect information ,add widgits , collect signatures and payments from my services. This is the go to place. I am able to get direct notfications and its has a app that I love.

When using the free account, the upload space on the free account runs out very fast

Using Jotform has help me not to create extensve excel sheets. I can download the submission excel

Jotform has increased my revenue by 15%. You can collect very easy and simple new leads.

In usage i dont see any disadvantage. The only downside is the pricing. But its worth it.

Collecting leads. :)

I found Jotform very user friendly to design and the tracking and reporting were just what I was looking for. I create forms for a couple of non-profits and it's been great.

I haven't had anything I couldn't do yet, I'm sure the feature set will keep getting richer.

This helped us express our sponsorship levels for our non-profits annual gala and allowed people to sponsor and pay online. We've also used it to register clients for low cost spay/neuter programs.

flexibility versatilty completeness. ease of use

look is maybe not so fresh, but anyway ok

products registration is now automated online. data collection from applicants is as well...i create modules for almost anything now...

Lots of customization options - I am able to create a form for virtually everything I could possible need. We use these forms all day long to communicate between employees and management.

Can be a little bit buggy, every once in a while a random form doesn't send to my email but is in the analytics. Also can be buggy when moving things around during form creation.

Instead of relying on employees to provide all the details needed within an email, they can select the form that asks all the questions I need them to detail. Provides efficient and productive communication, giving me just what I need! Makes daily operations easier on everyone.

- Super fast setup - Intuitive interface - Easy to set up signatures and create documents - Easy to manage entries - Flawless data collection - Customizeable form and look - EASY Signature capture

- Would like to add more users to the paid accounts without going to enterprise. This is a drawback for smaller companies and associations like ours where we don't have a large budget. - Took a bit of work to remove all of the Jotform branding from the forms, but once it was done its worked flawlessly. - Would also like to see an "email confirmation" step when users submit their email with the forms

Jotform made it super easy to create and integrate a form, data capture for our asspciation, and also keep our user data safe with encryption. It took a matter of minutes to get it up and running, maybe an hour or two of tweaking and customizing, but after that its been working flawlessly. It saves us time from manually netering membership information and creates legal documents with a signature therefor reducing the load on our volunteer staff.

What isn't to like honestly. It's super easy to use, easy to add into anyhting you're looking for from websites to wordpress intigrations. I've never had to contact support before, but I'm sure theya re wonderful, as others have said. I use it all the time for many of my sites, and never have any issues with it. The ability to customize forms in pretty much any way I want is wonderful, all the different contitional formatting you can do is of course very helpful. I've used jotforms to make many different kinds of forms, for many uses. Also, today I just learned I can to PDF Signing as well! And it's already included in my account! That's super helpful, and I've already used it today, and it works great! I honestly had no idea all the stuff JotForms can do, and I'm going to have to really look into it more and see what I'm missing. I've only ever used the forms, and have ben since just about the time they existed. All in all, it's a great tool to use, and I very highly suggest using it!

I can't think of a single thing to put here about what I dislike in all honesty.

Jotform makes it super easy to make, distribute, and collect answers for surveys and contact forms!

This form has been a godsend for my tattooing business. It relieves me from the mundane back and forth of emails with clients and keeps all information in one place. Easily accessible and support is always on the ball when problems arise.

Sometimes the form likes to be picky as to what browser is being used to open it.

Relieving me of the multiple back and forth between clients/prospective clients.

Jotform has simpilified the process of collecting and presenting data for me. The forms not only have an appealing design but are also mobile responsive allowing all team members to complete them on various devices. I particularly appreciate the reporting capabilities offered by Jotform which enable me to present the collected data clearly. Its and excellent product.

Not much to complain really Jotform is definitely the best form builder I have ever seen. One thing they could do better with would probably be integrations with third party applications and services, some users might encounter situations where their preferred integration is unavailable or they may find that specific integrations have limited functionality.

One of the primary purposes for which I prefer Jotform is to gather weekly priorities from each member of my team. Subsequently I generate a report that`s filtered for the current week to maintain up to date information. Additionally Jotform streamlines the form creation process offerring a variety of templates to select from. Moreover it provides the capability to accept payments through their forms and seamlessly connect with different platforms.

Very user friendly. Theres an option for any type of question you want to include.

Nothing comes to mind. The tool has been very useful so far.

It allows me to ask questions within my organization and maintain anonymity.

I have been looking for a form that also supports an actual drawn signature as part of transition from paper form to digital. This is the best I have found.

Limit of signed form per month is quite low.

Printing paper scanning and not loving earth

Jotform has an easy to use interface with a plethora of features to choose from. Our program implements forms into its information gathering systems, and they have been super useful in information intake. Being able to export data to spreadsheets has been a game changer in being able to review info too.

Inserting multiple choice options on a form doesn't feel intuitive. Only clicking "enter" to add an option to the following line isn't always an obvious action.

Our business collects a lot of info from its clients during their onboarding. Jotform has streamlined this process and been able to keep all that information in one place for us.

Jotform is easy to use and very functional - they take the needs of the user into account. The forms and responses are well organized and easy to find and use. The forms provide many options for types of responses and it's great that people can upload files.

I don't feel like there are any downsides to jotform with the way that I use it for my business.

We get many people submitting content to us on social media which becomes hard to find and manage. Jotform has created a streamlined way for us to simply share a link to a form to allow people to submit their content that way. It's also really easy for us to then find and use that information.

It's user-friendly with an intuitive interface, and it integrates with other tools, such as autoresponders like Active Campaign. It also works really well on mobile devices (I used it to set up a form for people to enter a competition while exhibiting at a show).

I found the customisation a little clunky, but that could be because I'm not all that great with tech!

I see so many exhibitors taking people's business cards or using a paper form for names and emails. Jotform is so much easier and smarter - no more illegible handwriting or forgetting which card belonged to whom. I can also automate follow up after the event

My favorite thing about jotform is the quick & user friendly format. I am able to develop, send, and review data all within a matter of a few minutes. With easy sharing capabilities, I can copy & paste shareable form-links to team members and customers, all while keeping a sleek, professional look to them.

The customization of text, colors, and format of the forms could use an update; but not like it stops me from gathering accurate data! After all, that's what it's for.

Gathering of information could be hard. This makes it easier!

Its helps to register my students class.

I like everything about Jotform, Yes! Yes

it solves collecting data and i i benefit from the forms

lots of templates, slots booking ,Email notification and more

no downsides, integration i have not tested,

making our problem to simple and ease,report is clear to use , ease to access the portal

Jotform forms are easy to make to suit your business needs. I like that you are able to share links and get completed forms back with a PDF attachment. The protected elements of the forms to hold confidential information are key to meeting HIPAA forms meet NHS requirements for us as a service provider. Support is also very quick and helpful, and our clients find the forms very easy to use and submit. It helps us to keep our records up to date.

I have not found anything I dislike I suits my needs, although I am sure I don't use everything available.

Professional, easy to make, complete and share professional digital forms.

JotForm has been incredibly helpful in my work for gathering information from my clients. Instead of the old-fashioned, time-consuming methods, I am using JotForm to simplify the process for my clients. The platform's user-friendly design, wide range of customizable templates and drag-and-drop interface have made creating forms, surveys, and questionnaires an enjoyable and efficient task. It's a fantastic tool that streamlines the process of data collection. I love it!

I can't think of anything that I dislike.

Jotform is simplyfying things up. No more printing a form made out of excel or word file and manually filling them out by my clients. All they need to do is open the link that I sent over and fill them out using their mobile or computer. Hassle free!

Ease of Use: Jotform offers a user-friendly interface with a drag-and-drop form builder, making it accessible for users with various levels of technical expertise. Customization Options: Users can design forms to match their brand's style and requirements, including adding custom fields, images, and themes. Integration Capabilities: Jotform offers integration with a wide range of third-party apps and services, allowing users to automate workflows and connect their forms to other tools they use. Templates: Jotform provides a library of pre-designed form templates for different purposes, saving users time in creating forms from scratch. Mobile Responsiveness: Forms created with Jotform are typically mobile-responsive, ensuring a smooth user experience on various devices. Security: Jotform takes data security seriously and offers features like SSL encryption and compliance with data protection regulations, such as GDPR. Analytics and Reporting: Users can analyze the data collected through forms with built-in reporting tools, charts, and graphs. Collaboration: Jotform supports collaboration among team members, allowing multiple users to work on forms and view responses. Payment Processing: It provides tools for collecting payments through forms, making it suitable for businesses and organizations that need to process transactions. Conditional Logic: Users can create dynamic forms with conditional logic, showing or hiding fields based on user responses.

Integration Limitations: While Jotform offers a wide range of integrations with third-party apps and services, some users may find that their preferred integration is not available or that certain integrations are limited in functionality.

Jotform simplifies the process of creating, sharing, and collecting data through online forms. This helps to gather information from customers, clients, employees, or the public. It eliminates the need for paper forms and manual data entry, making the process more efficient.