Landbot Reviews & Product Details

I needed a better alternative for our one-dimensional FAQ page, and despite no coding experience whatsoever the first version was done and online after a few days :) It is quick and easy to use, plus the customer service is great and further amplifies these two.

Hard to say. Maybe the whatsapp version is a bit pricy, so we decided against that. But the web version is also sufficient for use and therefore thats allright.

Before we had Landbot, our FAQ page was the only way to automate customer questions. This was rigid and not flexible enough. No we can help in a much more personalized and growing way.

The creation of a bot is completely intuitive. The bot designer works seamlessly and no coding knowledge is required.

Perhaps some more innovative option to make it even more "no - code", although it is already very well solved, with the support of the AI perhaps it can be advanced in that way.

So far we have been using other tools to generate forms, but none offer the flexibility, amount of design and especially gamification of the user experience. Landbot makes going through a bot a pleasant and frictionless experience.

It's so simple to use! I mean, it's necessary to spend some days to understand the system but once you get it, it's quite simple and easy to use. Additionally, if you are really stuck they can help you.

The colors. After working for a while, the colors picked are annoying. For bookings, we, the customers, have to rely on third-party suppliers. I'd love to have minimum a native option to manage appointments.

We receive more than 100 a day only in this department when it's busy. Having a system to answer common questions asked is just mind-blowing. Recording quite important information for processing is vital for us!

Landbot provided so many opportunities for my companies growth over all. We are really excited to be implementing it. They also have an amazing customer service team that really takes their time to assist you in whatever you need, walking you through the program to set up your own chatbot.

There's a few things that I feel landbot could implement/improve in there system. 1. 24/7 support 2. Being able to delete variables created 3. Being able to upload a custom file to send to a user based on the answers they gave in the chat.

Automations

Ease of use and a bunch of integrations.

Comes with 1 agent, More seats cost extra.

Landbot helps us interact with more leads and give each customer a personalized experience.

Landbot is an absolute game changer for any business looking to innovate and improve their operations. The flexibility, creativity, and customization that Landbot provides is truly unmatched. You can create unique chatbot flows tailored specifically to your business's use case, with endless customization options available to you. And the integration capabilities? Phenomenal. You can connect Landbot with other apps and services, streamlining your workflows and increasing efficiency. But that's not all, folks. With AI, Landbot is capable of automating a multitude of other interactions and cross-channel communications, even between humans and machines. It's simply mind-blowing. If you're looking for a tool to elevate your business, look no further. Landbot is the one. Trust me, you won't regret it.

The thing I dislike about Landbot the most is that I havent been learning the platform for longer. I find way to make any use case possible with enough time and the suport of their team. Thanks Landbot!

Automation and a platform to connect bots and processes. this allows for a quicker learning curve for those who are not as knowledgable on developing and coding.

I love how easy is to start a bot, add features and make it as complicate as you need to. If you need any help, the support team is always there to give any building abvise or solution.

There are a few things i think they could improuve but i certanly don't dislike anything at all. For example, it would be nice to have the chance to have a way to "sell" the idea before making the bot when you are trying to express yourselve.

Mainly to automate some flows that we use to do manually like customer service, answering some information in a instance without the need to have a human after this. This also works like a filter on how we can spend our time on imporant leads or not.

Their customer service is fantastic. If I have a technical question,the landbot.io agents are always really quick to assist. I have been building a web bot for a few weeks and so far with the help of the technical team, Ive been able to work my way through all my stumbling blocks.

I have no complaints at all. I cannot fault anything about Landbots service

Integrating Google maps APIs mainly

We've been using Landbot for almost a year and we are loving it. It's a perfect choice if you're looking to up your customer service game - we couldn't recommend it more highly. Working with the bot builder is a breeze, plus our complex workflows are simplified thanks to its integration feature – connecting us easily and quickly to many other platforms! The platform proved to be extremely reliable, even with our high level of chat activity - there were no technical hiccups whatsoever! Landbot's customer support is so impressive, it'll make you feel like a VIP! They're incredibly responsive and always aim to go the extra mile - providing answers fast, thinking ahead of your needs...they've got it all covered.

We've been nothing but pleased so far, and we're open to any exciting new updates!

After our headaches with the Messenger bot, we found Landbot was our lifesaver! It's more than just "perfect"; it had all the features and reliability we needed to make sure customers get efficient answers quickly.

What a great tool. By implementing the chat on our webshop, we can help visitors sooner and they can find their questions better. As a result, we see an increase in the conversion through the chat.

Nothing to add for this time. Maybe later

We are now able to help visitors to our webshop sooner, so that orders are placed where it was not done in the past