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Landbot Reviews: 4.7/5 — Highly Rated
Landbot.io is a no-code chatbot platform that empowers businesses to build frictionless conversational experiences from end-to-end.
Turning conversations into profitable outcomes, Landbot helps Marketing, Operations, and Customer Service teams triple their efficiency and cut operating costs by 30% or more. Whether it's for WhatsApp, Web, or Messenger, anyone can create automated chatbot flows to better engage customers and increase conversion rates.
Landbot is also leveraging recent advancements in AI and GPT-3 to help make the chatbot building experience even more accessible, combining the no-code capabilities of Landbot with other Large Language Models.
| Capabilities |
AI
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Chromebook, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Landbot charges by conversation, and its €40 plan includes 500 a month — about seventeen a day. For a chatbot sitting on a website with real traffic, that is not many. The product itself is one of the better no-code builders available, but the meter is the thing to model before you commit, because a bot that works generates conversations and conversations are what you are buying.
- What it is: A no-code chatbot builder for websites, Messenger, and WhatsApp, built around a visual flow editor.
- Best for: Marketers building conversational lead capture and qualification without developers.
- Pricing: Sandbox free, Starter €40, Pro €100, Business from €400 per month. Yearly saves 20%. Verified July 2026.
- The honest catch: AI chats are metered separately from standard chats — 100, 300, then 1,000 by tier.
What Is Landbot?
Landbot’s distinguishing idea is that a conversation can replace a form. Rather than presenting a visitor with twelve fields, you ask one question at a time in a chat interface, branching on the answers. For lead qualification and onboarding that genuinely improves completion rates, and it is why Landbot sits in marketing teams rather than support desks.
The builder is the product. A visual, drag-and-drop flow editor lets a marketer construct branching conversations, integrations, and conditional logic without writing code, and it is consistently the most-praised part of the tool. Channel coverage spans the website widget, Facebook Messenger, API, and WhatsApp, with Landbot listed as a Meta Business Partner.
The 2026 lineup adds AI chats as a distinct metered resource alongside standard rule-based conversations, which is a meaningful structural change: you now have two meters running rather than one.
How Landbot Works
- Chats are the primary meter. 100 a month free, 500 on Starter, 2,500 on Pro, custom on Business.
- AI chats are metered separately. 100, 300, and 1,000 by tier, on top of standard chats.
- Channels ladder by tier. Web widget on Sandbox, Messenger from Starter, API from Pro, WhatsApp on Business.
- Visual flow builder. No-code branching logic, the product’s core strength.
- Seats. One on Sandbox, rising with tier.
- A genuinely free tier. Sandbox is free forever rather than a trial.
Landbot Pricing
Captured from Landbot’s pricing page in July 2026 in euros with monthly billing selected; yearly billing saves 20%.
| Plan | Monthly | Chats/mo | AI chats/mo | Channels |
|---|---|---|---|---|
| Sandbox | Free forever | 100 | — | Web |
| Starter | €40 | 500 | 100 | Web, Messenger |
| Pro | €100 | 2,500 | 300 | Web, Messenger, API |
| Business | From €400 | Custom | 1,000 | Adds WhatsApp |
What actually decides your plan:
- Translate the chat allowance into a daily number. 500 a month is roughly seventeen conversations a day; 2,500 is around eighty-three. A bot on a site with meaningful traffic reaches seventeen quickly, and the free tier’s 100 is about three a day — enough to test, not to run.
- Pro halves the unit cost. €0.08 per chat on Starter against €0.04 on Pro. If you expect to use even half of Pro’s allowance, it is better value per conversation than Starter.
- Two meters now run in parallel. AI chats are counted separately at 100, 300, and 1,000. If you use the AI features rather than pure rule-based flows, that is the ceiling you will meet first, and it is much lower than the standard chat allowance.
- WhatsApp is a Business-tier feature. From €400 a month. Given WhatsApp is the reason many businesses want a chatbot at all, that is a significant gate, and the separate “WhatsApp Pro” option on the Pro card is worth asking about if that is your channel.
- The API arrives at Pro. Integration with your own systems requires €100 a month.
- Yearly billing saves 20%.
Who Should Use Landbot
- Marketers building lead qualification. The clearest case, and where conversational flows beat forms.
- Teams without developers. The visual builder genuinely removes the need for engineering.
- Businesses with moderate conversation volume. Where 500 or 2,500 chats a month fits comfortably.
- Companies onboarding users conversationally. Step-by-step questioning suits setup flows well.
It fits poorly for high-traffic support deflection, where per-conversation pricing works against you; for WhatsApp-first businesses, where the €400 gate is steep; and for teams wanting live human handover as the primary mode, where Tidio or LiveChat fit better.
Honest Pros and Cons
Strengths
- The best no-code flow builder in the category. Visual, logical, and genuinely usable by non-developers.
- Conversational forms improve completion. A real, measurable advantage over static forms.
- A free tier that is permanent. Sandbox rather than a trial.
- Good channel coverage. Web, Messenger, API, and WhatsApp across the range.
- Meta Business Partner status for WhatsApp deployment.
- Unit cost improves with scale. €0.08 to €0.04 per chat.
Limitations
- Conversations are metered, and tightly. 500 a month on Starter is about seventeen a day.
- AI chats are a second, smaller meter. 100 on Starter.
- WhatsApp requires Business. From €400 a month.
- API requires Pro. €100 before you can integrate with your own systems.
- Success increases cost. A bot that engages more visitors consumes more allowance.
- Free tier is a demo. 100 chats a month tests the builder, nothing more.
Landbot Alternatives and How It Compares
- Tidio combines chatbots with live chat and has a free tier, at lower cost for smaller sites.
- LiveChat is human-first with bots alongside, better where agents handle conversations.
- ManyChat focuses on Messenger and Instagram automation, and is cheaper for social-led flows.
- Freshchat offers messaging and bots inside the Freshworks suite.
- Zoho Desk and HubSpot Service Hub bundle chat into wider support platforms.
- Drift and Chatfuel are the other names commonly shortlisted, the former for B2B conversational marketing.
For a broader survey, browse our chatbots directory.
The Verdict
Landbot is the strongest no-code chatbot builder most marketing teams will find. The visual flow editor genuinely lets someone without engineering support construct branching, conditional conversations, and the conversational-form approach measurably improves completion against a wall of input fields. If your goal is qualifying leads or onboarding users without involving developers, the product does what it claims.
Model the meter before you buy, because it is the thing that will surprise you. Five hundred chats a month on the €40 Starter plan is about seventeen conversations a day — a figure any site with real traffic passes comfortably — and the free Sandbox tier’s hundred is roughly three a day, which tests the builder and nothing else. Pro at €100 gives 2,500 chats and halves the unit cost to €0.04, so if you expect to use even half of it, Pro is the better purchase rather than the upgrade you defer.
Two structural points deserve attention. AI chats are metered separately and much more tightly — 100 on Starter against 500 standard chats — so if you are using the AI capabilities rather than pure rule-based flows, that smaller number is your real ceiling. And WhatsApp sits on the Business tier from €400 a month, which matters because WhatsApp is precisely why a great many businesses want a chatbot in the first place. If that is your channel, price the Business tier from the outset rather than discovering the gate after building flows on Starter.
FAQ
How much does Landbot cost?
Captured in euros on monthly billing in July 2026: Sandbox is free forever, Starter €40 per month, Pro €100, and Business from €400. Yearly billing saves 20%. Chat allowances are 100, 500, 2,500, and custom respectively, with AI chats metered separately at 100, 300, and 1,000. Landbot localizes currency, so check your own market.
How many conversations does each plan include?
Sandbox includes 100 chats per month, Starter 500, Pro 2,500, and Business a custom volume. Translated into daily terms that is roughly three, seventeen, and eighty-three conversations a day. AI chats are counted separately at 100, 300, and 1,000 per month, so teams using AI-driven flows rather than rule-based ones will meet that lower ceiling first.
Does Landbot support WhatsApp?
Yes, but on the Business plan from €400 per month. Landbot is a Meta Business Partner, and there is also a WhatsApp Pro option indicated alongside the Pro tier that is worth asking sales about. Since WhatsApp is often the specific reason a business wants a chatbot, it is worth establishing the exact cost of that channel before building flows on a lower tier.
Is Landbot’s free plan useful?
For evaluation rather than operation. Sandbox is free forever rather than a time-limited trial, which is genuinely generous, but 100 chats a month — around three conversations a day — is enough to build a flow and confirm the builder suits you, not to run a bot on a live site with traffic. Treat it as an extended demonstration.
What is Landbot best for?
Marketing teams building conversational lead capture, qualification, and onboarding without developer involvement, where the visual flow builder is the main attraction and conversation volumes are moderate. It is a weaker fit for high-traffic support deflection, where per-conversation pricing penalises scale, and for WhatsApp-first businesses, where the channel sits behind a €400 tier.
muy intuitivo y facil de usar y no tiene limites con lo que quieres hacer
que hay que comprar la version completa para usar todas sus caracteristicas aunque no lo ocupes para muchos usuarios
lo uso para asesoria tecnica
You could create chatbots to interact with your customers easily and with nice designs, without programming skills.
When you want to make more complex designs you have some restrictions.
We are designing a game prototype to validate with potential customers and it helps us to make a nice and fast product without investing time and money programming.
Ease of Navigation. Ease of setup and testing of the chatbot. You can use it anytime and anywhere. Does not crash. Clean Layout which makes you aware where you are in the application. Straight forward statistics. Feedback and constant communication about feature updates.
I haven't experienced any downside thus far.
Prototyping to show business how a product will work and sharing of content with customers for feedback.
Everything I find is wonderful and vary good
Sometimes a break occurs for a few seconds while working.
There are so many that I cannot list them, but for example, using web hook breaks, menus, integrating images, transferring to clients, etc.
, I think it is very simple to use, the interface is a familiar (similar layout to Genially, adobe , and canva) . I am going to use it to engage with my students for assessment reminders, online seminars and forum discussions.
no educator's version , would be great tool for educators , especially those in the online area ...
provides a fun way to connect with students, to prompt them to complete work and to access educators in an easy fun way.
Landbot is a super simple, visual tool that makes building chatbots simple and yet still so professional. Implementation and integration was super simple to understand even if you're not super tech savvy. Not to mention the support team were super helpful. Theres a feature for every single type of flow you want to create. I would recommend them in a heartbeat!
Some of the documentation could be a little clearer
Its solving the issue of requiring designated development teams, to create professional chatbots that work and look wonderful.
I have been using Landbot since 2018, and I have built a business around it. It has helped me to automate my client's business operations. A great app, with great support. Easy to use, highly configurable and they are continuously upgrading its capabilities.
Cost...but it more than pays for itself.
Landbot helps my clients engage with recruitment candidates at scale.
Landbot is pretty intuitive and it's easy to set up and test the flows. Once you have the configuration in place with your website, it's easy to deploy additional bots. Costs less than the major competitors and the team seems to be innovating.
Can be difficult to get instant support since the team is in Europe. Sometimes there can also be a communication barrier re: English but nothing that can't be overcome.
One of the features I most appreciate about landbot is the ability to instantly notify you on Slack if someone has requested to chat with a sales rep (as that's how we have set it up). It's helped us close more leads as a result of being able to chat with a prospect in real-time.
The design of the tool is very intuitive. Colors help to orientate and in app information guide you through the process of builidng a chatbot. Very extensive academy and FAQ pages, where you find detailed answers for many questions. Even without coding knowledge you get to create great chatbots, because there are step by step guides that show how to code certain things.
Some of the available functions aren't named, when being used. But due to the visual presentation of the flow one can still navigate and orientate oneself.
Being able to connect a live database and an API for our own product.
The team is highly skilled, and friendly, always ready to help when needed. We have been using landbot for about a year to build bots for customer support, feedback, survey, and user onboarding, and everything works great. Also, the option to build chatbots for whatsapp and facebook is a great option. So we can provide support to customers via whatsapp and facebook as well, which is great. The interface is good, also the drag and drop bot builder UI is the best one we have tried so far.
I love landbot, but we had some issues with bots as some users have reported this to us. When they try to submit the responses, the bot reloaded and the entire response is lost, so they had to resubmit the form, not sure if it's a bug or issue on the user's end.
We use it to build bots for Customer Support, receive feedback from our users, create surveys for new services or about how we can improve our services, and also for whatsapp and facebook messenger, where we can provide support to our users via other platforms as well as our website. So the users don't need to sign in to their account every time they need help, they just need to send message via whatsapp or facebook, and the bot will take care of the rest, which saves hours of our support team.
Facilidad para crear, tips, se puede modificar, borrar editar, probar
más boques habilitados en versión free para probar recorrido
disño y conceptualización bot
One of the best Non-Code Development Platform is Landbot. We can make our Virtual Assistant with this. Labdbot guide us an easy way to develop it. You just need to drag and drop the features and type your messages on it. You do not need to code. Make your business to next level with Landbot. You can share Videos, Images and Documents through Landbot.
WHen it comes to subscription and publich the amount of the package are bit high. Better if Landbot can make some changes of it. Other wise Landbot is best on bot development.
In our company we have lots of people in customer care division. But we have analyze the data recarding compaints and most of the complaints are common and we can solve it within the same call. We have decided to create a bot for that. Then Customer can get their issue solved online without a help with a person. It was successful and we have moved some of our employees to other divisins. Landbot gave more solutions for our company.
One of the best non code bot development platform is Landbot. User can easily build their bot within little time period. Previous experience not needed, because Landbot is a user-friendly system which we can esaily understand what we can do with the tools and features it has.
If users can customermize some tool as user needs, it will be helpful. Otherwise Landbot have all the features and tools to develop a quality output for our business.
Most of the time our directors asks to find a solution to decrease customer complaints by calls. Because the high cost of handling a customer care with more staffs. So we suggested to develop a virtual assistant and make the things done. We choosed landbot and built it. Landbot helped us to make a quality customer support plat for and it saved a big amount for our organozation.
Its unique features. I particularly found the AI-Powered Assistant very helpful.
There is not a specific feature that has left me with disappointment.
To supplement university of Bristol's teaching content.
The best part about Landbot is its great user interface. Especially in the drag and drop flow builder, it has one of the best User Interfaces in all the chatbot platforms.
The pricing of Landbot is very high compared to other similar chatbot platforms. And the free plan also just has 100 conversations per month which are very less number of conversations.
As a chatbot developer, I need to make Chatbots for clients according to their requirements. Also, make constant updates to the chatbot flows. I have used Landbot to create Chatbots quickly, without any programming, and it's an excellent tool for creating Chatbots.
I love how Landbot gives us the features and guide to develop our chatbot. The user-friendly environment is a plus in Landbot. New users can easily understand how Landbot works and its features.
There should be more tools to develop chatbots than currently available tools. The limitation of some tool options is given some difficulties when we develop chatbots.
The user count of our organization system is too high, and it was difficult to solve their issues because the number of complaints is getting high. And we plan to release a chatbot and are finding the best application. Landbot gave me an excellent experience and provided a supers solution to develop the chatbot, which is online now.
There are several aspects of Landbot I appreciate : 1. Landbot's visual editor is incredibly intuitive and user-friendly. It allows users to create chatbots and conversational flows without any coding knowledge. 2. Landbot supports multiple channels, including websites, WhatsApp, Facebook and more. 3. Extensive Template Library 4. Powerful Analytics
Creating Complex conversational flows with conditional logic can be sometimes be challenging. The pricing structure of land may not be suitable for all businesses, particularly smaller organizations or startups with limited budgets.
Landbots solves several problems in creating and deploying chatbots and conversational interfaces. 1. Simplified chatbot development 2. Enhanced customer interactions 3. Streamlined workflow automation 4. Comprehensive analytics and Insights.
There no shortage of reasons we love Landbot. It's super easy to build, customise, deploy... and when you run into a problem there is a solution on the community board (or even on chat GPT!). Our customers love it to (evident in the increase in response rates).
I would say the added costs, but that is made up (many times over_ in the response rates which ultimately bring costs down. Honestly I cannot fault Landbot (maybe if I were a programmer and had very technical concerns I could voice them, but as a novice "bot builder" Landbot offers excellent user experiences and customer services.
Landbot allows us to capture leads in a more natural conversational manner. This has allowed us to capture more meaningful information than simply "name, surname and cell phone number", it has also increased application rates.
Landbot offers a user-friendly and intuitive chatbot builder that allows users to create conversational experiences without coding knowledge. It's a visual interface, and drag-drop functionality makes designing and customizing chatbots according to specific requirements easy.
While Landbot provides a user-friendly interface, users who are new to chatbot building or have limited technical knowledge may find a learning curve associated with understanding and utilizing all the features and capabilities of the platform effectively.
Landbot automated repetitive tasks and frequently asked questions saving businesses time and resources. By handling routine inquiries and functions, companies can allocate their human resources more effectively and focus on more complex or value-added activities.
Landbot's best features: User-friendly interface: No coding needed. Multichannel support: Reach users on different platforms. NLP integration: Intelligent responses. Integration capabilities: Connect with other tools. Analytics and reporting: Track and improve performance.
Complexity for complex chatbot flows. Learning curve for full feature utilization. Pricing structure may be expensive for small business. Limited integrations compared to other platforms.
Landbot helped my clients in solving lead scoring problem, plus very easy to use no code chatbot development platform to edit and use the chatbot in better way. It benefited us in every aspects.
I needed a better alternative for our one-dimensional FAQ page, and despite no coding experience whatsoever the first version was done and online after a few days :) It is quick and easy to use, plus the customer service is great and further amplifies these two.
Hard to say. Maybe the whatsapp version is a bit pricy, so we decided against that. But the web version is also sufficient for use and therefore thats allright.
Before we had Landbot, our FAQ page was the only way to automate customer questions. This was rigid and not flexible enough. No we can help in a much more personalized and growing way.
The creation of a bot is completely intuitive. The bot designer works seamlessly and no coding knowledge is required.
Perhaps some more innovative option to make it even more "no - code", although it is already very well solved, with the support of the AI perhaps it can be advanced in that way.
So far we have been using other tools to generate forms, but none offer the flexibility, amount of design and especially gamification of the user experience. Landbot makes going through a bot a pleasant and frictionless experience.
It's so simple to use! I mean, it's necessary to spend some days to understand the system but once you get it, it's quite simple and easy to use. Additionally, if you are really stuck they can help you.
The colors. After working for a while, the colors picked are annoying. For bookings, we, the customers, have to rely on third-party suppliers. I'd love to have minimum a native option to manage appointments.
We receive more than 100 a day only in this department when it's busy. Having a system to answer common questions asked is just mind-blowing. Recording quite important information for processing is vital for us!
Landbot provided so many opportunities for my companies growth over all. We are really excited to be implementing it. They also have an amazing customer service team that really takes their time to assist you in whatever you need, walking you through the program to set up your own chatbot.
There's a few things that I feel landbot could implement/improve in there system. 1. 24/7 support 2. Being able to delete variables created 3. Being able to upload a custom file to send to a user based on the answers they gave in the chat.
Automations
Ease of use and a bunch of integrations.
Comes with 1 agent, More seats cost extra.
Landbot helps us interact with more leads and give each customer a personalized experience.
Landbot is an absolute game changer for any business looking to innovate and improve their operations. The flexibility, creativity, and customization that Landbot provides is truly unmatched. You can create unique chatbot flows tailored specifically to your business's use case, with endless customization options available to you. And the integration capabilities? Phenomenal. You can connect Landbot with other apps and services, streamlining your workflows and increasing efficiency. But that's not all, folks. With AI, Landbot is capable of automating a multitude of other interactions and cross-channel communications, even between humans and machines. It's simply mind-blowing. If you're looking for a tool to elevate your business, look no further. Landbot is the one. Trust me, you won't regret it.
The thing I dislike about Landbot the most is that I havent been learning the platform for longer. I find way to make any use case possible with enough time and the suport of their team. Thanks Landbot!
Automation and a platform to connect bots and processes. this allows for a quicker learning curve for those who are not as knowledgable on developing and coding.
I love how easy is to start a bot, add features and make it as complicate as you need to. If you need any help, the support team is always there to give any building abvise or solution.
There are a few things i think they could improuve but i certanly don't dislike anything at all. For example, it would be nice to have the chance to have a way to "sell" the idea before making the bot when you are trying to express yourselve.
Mainly to automate some flows that we use to do manually like customer service, answering some information in a instance without the need to have a human after this. This also works like a filter on how we can spend our time on imporant leads or not.
Their customer service is fantastic. If I have a technical question,the landbot.io agents are always really quick to assist. I have been building a web bot for a few weeks and so far with the help of the technical team, Ive been able to work my way through all my stumbling blocks.
I have no complaints at all. I cannot fault anything about Landbots service
Integrating Google maps APIs mainly
We've been using Landbot for almost a year and we are loving it. It's a perfect choice if you're looking to up your customer service game - we couldn't recommend it more highly. Working with the bot builder is a breeze, plus our complex workflows are simplified thanks to its integration feature – connecting us easily and quickly to many other platforms! The platform proved to be extremely reliable, even with our high level of chat activity - there were no technical hiccups whatsoever! Landbot's customer support is so impressive, it'll make you feel like a VIP! They're incredibly responsive and always aim to go the extra mile - providing answers fast, thinking ahead of your needs...they've got it all covered.
We've been nothing but pleased so far, and we're open to any exciting new updates!
After our headaches with the Messenger bot, we found Landbot was our lifesaver! It's more than just "perfect"; it had all the features and reliability we needed to make sure customers get efficient answers quickly.
What a great tool. By implementing the chat on our webshop, we can help visitors sooner and they can find their questions better. As a result, we see an increase in the conversion through the chat.
Nothing to add for this time. Maybe later
We are now able to help visitors to our webshop sooner, so that orders are placed where it was not done in the past