Landbot Reviews & Product Details

Its very easy to put together a basic to intermediate chat flow, with little to no coding experience for these types of features, layout and interactions. Several templates are available to give you ideas or a starting basis.

Some of the easy to use features are less customisable than i'd prefer, but this can be overcome with the CSS and whenever I have had an issue there has already been a help document available, and the team are extremely responsive in the help chat.

We were strugging to get feedback directly from our users, and Landbot allowed us to quickly and easily implement a way of getting in touch with the users and gathering their feedback and feature requests. Once the chatbot was implemented by the dev team it was then in the product teams control to update the questions and analyse the responses with no further dev resource required.

Does most things you'd need. And a very good customer support. Landbot support has a solution for everything and I'm very appreciative for that. That in itself takes it above all else.

Time restrictions unavailable on whatsapp, the formula bot could have more features to process text. sometimes a little complex math ops can't be done so that's a bit of a bummer.

Helps neatly capture everything we want in a neat chat without being too complicated on the backend. Increased productivity and massively helped with data collection

Customizability is fantastic. Super fast customer service. Super easy to integrate to quickly collect customer data/responses

Sometimes a bit confusing, as there are many options.

We query the NPS and smaller onsite surveys.

It is very easy to build new chatbots, I am using the whatsapp part and it is very simple and interactive, the publication and availability is very fast and allows the monitoring of the development process

I still don't have a solution running in production, because I'm finishing the construction of the first Bots yet, in the organization, I miss a little more possibilities of handling variables directly in the components and visualization of the variables during development

We are implementing processes carried out on paper sheets in the whatsapp solution, with this we gained a standardization of the process and consequently the ease of disclosing and passing on this information, in addition to the great ease of use by users

Very easy and user-friendly solution to design chatbots. Their integrations are a real power-up and their customer support is instant and superb.

Landbot delivers beyond my expectation. The only point of feedback is that exporting a raw data file should trigger a download instead of an email.

Landbot is allowing us to transform a boring survey into a conversational tool. Its no-code solution makes it an easy to use tool for everyone

The landbot is awesome. I like the ease and speed of building bots, the usability and integrations available.

The part that I think needs improvement is the metrics. I think it could have more details and even tutorials on how to get data to help with decision making.

The landbot is awesome. It helped me to make a new product available to our customers in a very short time and collect important feedbacks for the evolution.

I love how easy Landbot is to use and deploy a working chat bot in a matter of hours. The extensive features with Landbot, especially Webhooks which links my database API has allowed me to build a rich chat bot that my customers may interact with. Landbots ease has most especially saved me time to focus on the other aspects of my business.

The documentation that Landbot provides to its service is sometimes confusing either due to significant spelling errors or crucial steps being skipped entirely. Significant time is wasted going through trial and error to figure out a solution as a result.

I use Landbot to provide customers with a simulated trading platform so that users get a better understanding of stock trading risk-free.

Their UI/UX is probably one of the best in their league. Great Support/Sales/Tech team. They offer a great variety of blocks and third-party connectors, including Zapier, AirTable, Dialogflow, custom Webhooks...

They still have some minimal improvements on their real-time chat UI. The lack of an official Python API wrapper is not a big problem but could be a plus to improve a bit more the developer experience.

Web chatbots and Whatsapp API messaging

Landbot helps me every day creating chatbots, from the simplest to the most complicated. Its user interface is delightful and makes you enjoy the user experience, which remains fast even when things get tough.

The pricing of the plans could be more affordable and in line with competitors, especially in terms of pricing the extra seats. It would be helpful to have a single bot subscription with the features needed for one quality project, with all the integrations and brand removal.

With Landbot, you'll be able to create good-level chatbots that integrate with the most popular applications. Thanks to the quality and reliability of the builder, the productivity is outstanding.

It is very easy to build a no-code chatbot

The software does not allow collaboration with teammates

I try to build a chatbot without a developer background. Landbot is intuitive and can allow multiple integrations with other services.

Extremely easy to use, perfect UI/UX, and powerful integration. A perfect mix.

Whatpsapp API is little expensive, but I understand that price decision, in this case, is not Landbot responsibility.

We use Landbot as a chatbot in our web and whatsapp API integration for client engagement and notifications.

Really easy, I create my workflow in 2hours. Customer service is great!

We need integration with slack and Hubspot more easily.

We can have the chat open even during the night, and we get the information of the lead in our CRM.

The entire platform is very easy to use.

It's unfortunate that some of the integrations are only for "Professional" subscriptions. The pricing just didn't fit my small budget.

I created an interview bot for recruiters to choose preselected questions about my background.

What I appreciate most is the very efficient and professional approach of the customer service. The community to discuss problems with is also a huge plus.

The price of the product is high, compared to the competition. However, quality costs money

I am using landbot as a research platform

It was so easy to get started with Landbot. The interface is super intuitive and I could build a basic version of the chatbot in no time. The support team is also super responsive and helps with all things across the board.

Not much to dislike. The engineering support is a bit slow but that's justifiable considering the variety of customers they're catering to.

We're building a WhatsApp bot through Landbot. There are limited options available for WhatsApp Business API - this seems to be the easiest to access!

- It is really easy to create a new bot - I love how you can analyze the flow of the users - Customer Support is really fast and helpful

There are some bugs that are a bit annoying, but it works anyway

We are able to collect information in an easier and less intrusive way.

I like that it's very easy to build bots. Many blocks offer many possibilities in terms of outcome without, all that without code. The support is fast and helpful

The price tag is quite high. The feature that make land bot versatile and really powerful come with the "Pro" plan

Landbot helps us to interact automatically with users in a more human way. It also helps us to put a "frame" to our interaction in the sense that we can constrain the client on a certain interaction path and limit to some answers.

I love the full screen embed of Landbot. As a landing page it makes the most sense because there's no confusion about what the person should do next. They land on a Landbot page and they instantly start to engage. Landbot also has great online documentation. Every advanced use case that I was looking for I was able to find support articles written on exactly how to accomplish it. There is also a good balance between being able to accomplish most needs without code, but also having the flexibility to use coding in more complex situations.

So far I haven't found anything that I dislike yet about Landbot. I've been able to accomplish everything I want to do.

Landbot is great for building a more personal connection with users. You can more easily show personality with Landbot integrating gifs and photos. Plus you can give a streamlined user experience by only showing people the questions important to getting them to the goal.

The support is so fast - I managed to make all the necessary changes in not time. Dilyara is the best!

Sometimes it can break if you are browsing and have opened a lot of tabs.

Chatting with our customers on the website.

The builder is fantastic. It is extremely easy to get up and running, designing your message flows and make them unique. You're able to grasp the flow very quickly and have a steep (i.e. good) learning curve. A very close second place is the customer support. Super quick to respond with the solutions to your troubles!

For us, there are still some functionalities missing or only able to be implemented via code, which contradicts the "no code" idea. One example is, that some date formats cannot be selected, which might confuse people in countries with different date formats. Some things in the UI are not sooo easily found (API token as an example), but that is ok for a still very new product - I am absolutely certain that this will be improved in the future.

We use Landbot to generate applications for jobs on facebook. While the facebook forms gather the required data significantly quicker than a chatbot, you also get many uninterested applicants and have a very low ad quality. With the chatbot, we want to combine the best of the two worlds.