Smartsupp Reviews & Product Details

they are so great compatible with my website my users

Nothing at all! They are very efficient and that's great for me and my business

Helping me communicate with customers

Easy of Use, implementation, good support

Everything is ok for us...We are happy!!!

Good cooperation with our customers

SmartSupp is simply an amazing service! Their online chat makes it quick and easy to communicate with our customers, allowing us to provide immediate support and improve overall satisfaction. Convenient access from anywhere and anytime gives us the flexibility we need for effective communication. Conversation history helps us track and resolve recurring questions. SmartSupp really makes our business easier and provides excellent customer support. We are completely satisfied with this service!

Nothing comes to my mind. SmartSupp is realy great solution for online support.

SmartSupp is an indispensable tool for our company for immediate communication with our customers. Thanks to its flexibility, our customers can get support from anywhere and anytime, which will significantly improve their overall experience. The conversation history allows us not only to track previous questions, but also to quickly and efficiently solve recurring questions. With SmartSupp tools, we take our communication to a new level and thus increase the overall satisfaction of our customers. This is key for us, which is why we can only highly recommend SmartSupp.

It helps you to respond to clients interactions customizable which is very helpful. Ease integration and of use.

Sometimes the configuration is not applied right away so you have to make several tests to confirm. I mean specifically on setting a certain chat to a visit at a URL.

It's helping me with carts abandoment prevention actions. I can figure out how long the customer takes to conclude a purchase or not and take action quickly to prevent them to leave the page without another action.

Simlpe and easy to use, and able to create bot easily.

I Dont think its anything to dislike. Software is easy to use.

while using the chatbot its make simple for customer to give them support

Polecam Smartsupp jako genialne narzedzie do pozyskiwania Klientów którzy już odwiedzili sklep. Kontakt poprzez czat zamyka nam 90% więcej sprzedaży!

Bardzo łatwa komunikacja i obsługa. Wielki plus za aplikację na telefon.

Możliwość szybkiego kontaktu klienta z obsługą sklepu. Zapytanie o cenę i dostępnośc produktów.

It has helped me to better communicate with customers and improve and sell products

I don't have much to complain about, maybe there could be a clearer version for phones

I can contact customers immediately and thus better sell products

reliability, quick response, communication with customers online

I'm taking advantage of the time, so I don't know, but initially only a couple of days to try it out, then payment

everything in the shortest possible time

Cheap and great service for great price, and great support

I can't really think about anything because it's great

Live support, people hate using mails so live support is great

Thanks to this communicator, I earn more. It's great. Superrr.

I like everything. It's a great communication tool. I will be using it.

I use the chat to contact a customer who is currently viewing a product on my online store and has questions.

The UI/UX is next level and easy to navigate through in both the front and back end.

I currently make use of them on my website and I have seen no faults as of now.

It helped connect me to my users easily and enabled me to respond quickly to users.

Biggest upside: possibility to communicate with customers on site.

There are no downsides that come to my mind.

The Chatbot is able to solve most frequent customer issues when I do not have time to attend to them personally.

The most helpful function is the Chatbot, it leads the visitor to what they want to know if the answer set well.

Not found yet. Time is still needed for testing.

Labor work and time

Vďaka smartsuppu mi zákazníci zanechávajú kontakt keď nie som dostupný a ja si ich obvolám neskôr. Som veľmi spokojný s aplikáciou.

zatiaľ neviem o žiadných negatívach, všetko je ok

nemám žiadne problémy

Quick and seamless setup experience. The app functions perfectly on both Mac and iPhone. The support team was exceptionally responsive and efficiently resolved the issue I encountered.

So far, I haven't encountered any issues with the app. It would be great to see an expansion of Chatbot conversations included in the standard plan. Additionally, the online/offline toggle button is somewhat "hidden" within the profile settings; enhancing user experience by making it easily accessible at all times would be beneficial.

Facilitates effective problem resolution for our clients and enhances overall communication with them. Chatbot helps clients in making informed decisions regarding pricing plans.

I like the opportunity that I can see my visitors right in time and I can held them to make quick decision.

No dislike till now. :-) I'm satisfied whit what I got.

With the help of the chatbot, I can lead more customers to the reservation.

Easy to Handle, looks good, fun to install.

Have to pay, haha! But it really is good 👍

Customers have questions and are not buying. If there would be someone to answer questions would be Perfekt. Smartsupp does that.

zatial všetky funkcie. Ovladatelnosť, sledovanie návštevnsoti a pod.

Zatial nemám žiadne návhry, som nový uživateľ

ak zákaznik potrebuje rýchlo informáciu je pre neho lepšie použiť chat ako keby písal mail

User interface Lead collection Several automated chat bots

Nothing, all works very well, did not find anything

I can reply to customers directly and increase sales

simple and clear user interface and easy setup

everything is fine and I will hope it stays that way

quick communication with customers