Smartsupp Reviews & Product Details

The smart technology of finding customers

everyting is fine for the moment, we will use it further. Suggestion: integration withh whatsapp

The communication with the customers

User friendly and has a lot more details about like how much easy it is to get installed on your website.

Nothing much just the trial version is very small

It let me talk to my live visitors from all over the globe to connect with me.

I am very happy with smartsupp, a live chat tool for websites. It is easy to install, configure and use. I can communicate with my visitors and customers in real time, help them, answer questions and solve problems. I can also analyze the performance of my chat, send personalized messages and set up automatic replies. Smartsupp is a great tool to increase customer satisfaction and conversion rate. I recommend it to anyone who wants to make their website more interactive and customer-friendly.

The smartphone app could have some more functions.

Incrasing customer support.

I appreciate the intuitive user interface and seamless integration capabilities of Smartsupp the most. It has significantly improved our team’s ability to engage with customers in real-time, enhancing our customer service quality. The live chat feature is particularly impressive, offering instant communication with website visitors, which has led to increased customer satisfaction and sales. Additionally, the dashboard analytics provide valuable insights into customer interactions, helping us make informed decisions to better serve our audience.

While I am generally pleased with Smartsupp, I find that the customization options for chat widgets are somewhat limited. Expanding these options to allow for more tailored designs would enhance the overall brand integration on our site.

Smartsupp solves the crucial problem of enhancing customer engagement through its live chat feature, directly improving our ability to promptly address customer queries and feedback. This has led to increased customer satisfaction, operational efficiency, and ultimately, a noticeable boost in sales conversions.

Jak jednoduché je nastavení chatbotu a automatických odpovědí.

Používám zatím jen chvíli, takže zatím nic:).

Odpovídá na nejčastější otázky

I like the auto response features, ensuring all customers that visits our site get counted and helps to build our product and makerting strategy. The support also is topnutch. Ease of use and setup of the software is also best out there it also integrate with other software easily. No conflicts with other software

Most of the features are use are all best. There is nothing I've found about the software that point out as bad

It's helps with automation of live chat, generate leads for our business

Simple but powerful, user friendly to setup and nice to follow up the web activity.

Nothing at this moment; may be could include a wider range of payment options.

Our product is medical device and the sales are very technical, that makes not easy to buy without assistance. Now we have a very easy way to assist our customers.

Könnyű kezelői felület, jól néz ki. Tetszik, hogy van ingyenes próbaverziója.

Jobb lenne, ha teljesen automatikusan a chat GPT válaszolna a kérdésekre.

Ügyfelekkel való kommunikáció egyszerűsítése

Snadná instalace a uživatelsky přívětivé nastavení

Zatím jen cena ale to je problém jinde :)

Aplikuje řešení na problém nerozhodných zákazníků

A great Prestashop integration, very easy to configure, and good customer support. I use every day the app in my online store to communicate with my clients. 5/5*

Nothing, all the features are excellent. But may a cheaper plan for new users can be good.

Online attention and support to all my clients.