Zoho SalesIQ Reviews & Product Details
Zoho SalesIQ is a powerful, user-friendly customer engagement software that helps businesses track and engage with their website visitors in real time. It offers a wide range of features including website visitor tracking, chat support, lead capture, and analytics. As part of the overall Zoho ecosystem, it integrates easily with Zoho CRM, allowing for seamless monitoring and management of leaders, and its ability to track and analyze website visitor behavior, providing valuable insights for businesses.
| Company | Zoho Corporation |
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| Year founded | 2000 |
| Company size | 10,001+ employees |
| Headquarters | Chennai, Tamil Nadu |
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| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Training | Documentation |
| Languages | English |
Compare Zoho SalesIQ with other popular tools in the same category.
I like the ease of having everything in one dashboard. I use Sales IQ with CRMPlus and it integrates perfectly. I like the ability to monitor user behavior and capture the statistics. I really like the live chat feature that allows us to engage with site visitors immediately.
I have not found anything that I dislike as of yet.
User engagement is key for us. We are seeing much higher conversion rates due to effective lead scoring and real time chat.
I enjoyed the SalesIQ because it helps me mantes contact with customers wherever I am, if I am in escritótio I monitor the Notebook, and if I'm on the street or in a meeting can stay in touch through the APP which is great. I am very satisfied with the quality of service from Zoho.
I have no negatives to point out, tool was very well developed, serves very well the need for both the free plan as the pro.
Today communication and integration with the target audience is all because a good marketing campaign, without effective follow-up loses its value. The SalesIQ offered me that better management of contacts that are captured by the site.
The ability to customize to fit the needs of our company.
This area is shrinking as the new version continues to address short comings. There are some areas of the system that I feel could be enhanced to increase efficiency. For the most part, ZOHO seems to accept feature enhancement requests but it would be nice to have a view of the road map from a client's perspective.
Communication with our clients is improving as we have the ability to filter and manage clients based on specific criteria. We also have much better insight into our forecasting, upside opportunities and clarity into our progress.
We are a small business that needs to organize and classify incoming leads from a variety of sources and Zoho accomplishes the task perfectly without excessive costs.
The lead approval system isn't as intuitive as it could be for incoming leads from Zoho webforms. I would also like to see a notification for leads needing approval in addition to the email. The Zoho image in notification emails should also be a hyperlink to the website.
I am able to easily assign leads and track conversations between my sales associates and our potential clients. This is a huge time saver for me, and we will close more leads as a result.
Ease of use, can integrate chat. Great customer service
There is really nothing although I have not used anything else
I am able to track how many people enter our website each day
Me encanta esta aplicación de zoho por su sencillez y adaptabilidad con todas las plataformas. Yo la recomiendo 100%.
Lo unico es quizás el logo que podria cambiarse por el de la empresa, pero asi como esta cumple la función principal.
Estoy atendiendo mis clientes por alli, directamente desde mi teléfono móvil, sin ningún problema.
Visitor tracking is the feature I like best.
Well, not much to write here. I enjoy all the features.
Basically, I am solving the visitor data analysis/tracking. The software gives a detailed report on the same.
I've been using this two servies for 3 years with single error or advertisment annoyment. I host multiple websites for my clients and not a single issue. Thank you for great sevice for such a great value.
I dont think there is much of things i dislike about zoho, but i hope for new features and in CRM
I am agency for email hosting, i host business class emails , i think zoho fits the things i want .
I love how customizable Zoho is and that is easy to use even if you don't have programming background
It took a little while to learn the product, about 1-2 months, then it had been great for last 3 years
We have been able to take many repetitive steps into processes. Thus saves our business so much time
The email was truly easy to setup especially for a new business owner. There are tons of forms available for you to run you business successful. The price is definitely right and affordable.
There' s nothing I found displeasing about the company.
I am an Independent Filmmaker who needed a business email to run my press release. I located Zoho it was so easy to setup everything up for such a low price.