Zoho SalesIQ Reviews & Product Details

Sales IQ is an Easy to configure software it is also easy to use It has improve since the beginning You can customize the solution as you want and configure it to look like your company print chart

Does not work on mobile phones (but difficult to emplement guess) Should have more templates

To get in contact with prospects To help some lost customers

The setup and installation is second to none. So quick and easy.

Would be great if you could change the color on the button. Yes, I'm picking nits.

This allows us to always have an online presence, whether or not someone is watching the site. Customers are appreciative of the chat features.

The ability to interact with web visitors and the record keeping aspect of Zoho. I have recommended this tool to a friend.

The application for mobile devices. My phone rang at 9pm when I was logged in, but I still made the sale. I like it, and dislike it at the same time.

Ability to answer questions and guide consumers towards a sale or at least a better understanding of our service.

affordable and we have had increased sales.

set up was a little tricky, it took longer than I expected and was kind of hard to understand at first.

easier access to our customers during business hours.

You can try to patch a bunch of different services together or you can use SalesIQ as a very complete package.

I would like to see a check list of best practices with a process to set up.

We get people to buy when they get stuck on one of our sites.

I can see exactly facility that is calling for help, and ifacilitates the daily work of my team.

I believe the software should opening automatically a Ticket into CRM Zoho, currently for this function I must to hire another service.

I dramatically reduce response time and care to customers, and reducing this calls, I can give attention to other activities.

The layout was extremely easy to understand. I also liked being able to add my other zoho applucations, which made everything easy to access. The sales team, customer service department, and the tech support were outstanding in help us utilize all the features in this platform.

There is nothing to dislike about the Zoho Sales IQ it was extremely helpful to me. I would hands down recommend this to my clients.

I was able to track each cudtomer as they moved aroubd on my site. By hsving this feature I was able to engage with each cusyomer and tailor the conversations go each lead. This was a great help for my company.

Easy to use, great price and integration with ZOHO CRM.

Sometimes you need to refresh your browser, no big deal.

Capture more leads.

Really like the WordPress integration and real time visitor tracking, we just don't have enough traffic at the point to justify the cost beyond the free trial, but in the future do plan to pay for the full version.

I don't like that I have to use wordpress logins to log into the software. I manage our website but I don't want to provide wordpress accounts for other team members just to use the software.

We love the advantage of having live chat support, but also only received 1-2 chats per week, so it was difficult to dedicate the resources to it at this time.

I love how I am able to keep all of my contacts organized along with all of my sales activities in one place. Zoho allows me to access real time sales data.

I haven't found anything that I truly dislike about Zoho. I have been able to use all of the features seamlessly with my existing database.

I needed a CRM that was able to house all of my leads on an Excel database. I was able to import all of my business contacts, prospects and leads easily into Zoho, it has helped me become more efficient through organization.