Zoho SalesIQ Reviews & Product Details

The best thing is the zoho ecosystem that has a solution for every business need. Once you go zoho, you never say oh no! The zoho one has strong features with a great customer support that helps you in solving all issues in real time. one you use one zoho application , others can also be later inetgrated to make a complete sales + marketing suite of apps that helps keep everything in 1 ecosystem. the benefit is easier collaboration between teams, better reporting, improving sales and saving costs. One usp of zoho is that it is not expensive and so even small businesses can easily adopt it. the zoho chatbot i use for my business seamlessly intgrates with zoho crm so all leads directly go and i can also create tickets for support functions without spending extra on 3rd party tools.

the multiple apps and integrations can take time getting used to for an organization so its recommended to transition slowly so all team members from across verticals can sync together and learn all the UI and functions.

Nobody likes to have businesses work with multiple vendors and zoho one with its seamless inetgrations across all its apps makes everything smooth, efficient andworks well to increase productivity and keep a track easily for all types of functions like sales, marketing, support and finance.

You can monitor the website traffic with details, grab the leads in the 1st place and have a live chat with them. It's a go-getter software for a go-getter salesperson.

It's excellent that Zoho Sales IQ enforces a human touch rather than a bot. But I think it's just like a radar on your screen, even though there will be a notification when someone enters and exits your website.

To catch the leads in the 1st place rather than waiting for them to jump on your lap. It's a go-getter software for a go-getter salesperson. If you are lazy, than this software is no use.

The tool is very helpful, we didnt know the amount of customers that visited our website, with SalesIQ we know can interact with the visitor of our website, this tool can help us understand what our customer is looking for.

It was not very easy to use when we first configured it, now it seems way to easy.

We now know what our customers are looking for, we can easily identify the leads needs, we now the areas of our website that they visited, and it is easy to talk to them since we can talk to then in the right direction.

Zoho One has all the necessary things like CRM, Desk, Sales IQ in one place which keeps the system intact.

There is nothing I don't like, but there should be some short videos on how to use a particular tabs and what's new is launched.

Zoho One helps me to keep the track on the incoming leads and the necessary actions to be taken place against those accounts and leads.

As per the manager, the report of an individual, the financial part, and the dashboard for the tracking system.

All the things are Good in my opinion not complaint from my side.

The Tracking system and the reporting part.

Single window for accessing CRM, BOOKS, Business intelligence and Analytics tool.

Nothing much to dislike in the system yet.

Easy to manage the data management critical for organisation use like CRM, INbound lead management using SalesIQ and integrating all of the above with ZOHO books to complete the Client journey within a system

It is a great tool for tracking your leads, sales, quotes and many other features. You will get more than what you paid for. I recommend oho to be used in all sales activities.

All is great about using Zoho. I'm using it in my sales procedure and never faced any problems. For me, it is a user-friendly tool. So even if you are a beginner in the sales domain, you can learn and use it easily.

It solved many problems, such as tracking a huge number of leads. Putting tasks and creating you own calendar all over the month. You can even filtrate the leads according to many features such as budget.

It helps to connect with our clients who are seeking support to our business which makes us more customer-centric and improves our business

It will be good if we can collaborate with Zoho CRM to check the client details once we get a chat

Servicing our client was more faster with Zoho sales iq

Zoho Sales IQ is a complete platform to solve clients' queries through the chat medium. This provides the clients seamless and easy access to reach for any queries about their business relationship.

The notification turns off automatically at times which ends up missing few queries.

This helps clients to solve the problems on their account and also helps to leave the message to the relevant department hence the query gets recorded and acts as a perfect road map.

Sales IQ has been my go-to application to chat and instantly connect with my investor base. Sales IQ is intelligent communication software, easy to understand.

I wish the software had the same efficiency on mobile applications, which would be easier to access.

Sales IQ helps me chat with my investor base and solve their queries instantly.

It is the best communication product that helps me to communicate with my clients across the globe. The Live Chat helped me to connect with my older clients and build a stronger bond.

It could be helpful if there is a video user manual to understand all its services to maximum benefit from it. Also, I would recommend the team work on the user interface.

It helps me with various problems. It had helped me reach the NRI clients, also my untouched clients who come from Sales IQ chat. Also the canned feature is just amazing.

It quickly provides a simple widget code with a few clicks once you integrate it with your website or application. You can check live website visitors' page visits so that the corresponding subject matter experts can get ready to respond when they decide to chat. It gives locations of website visitors and how long they have browsed the web pages, and if they are returning or new leads. Live chat agents can efficiently respond to visitors via the android application that notifies the agent of incoming chat queries to which they can engage or leave it to other agents.

The features that are not part of the subscription plan the customer is using should be removed from the front end as they are taking up space and usually are a distraction to the users. The help to the keyboard shortcuts should prompt while using the application instead of visiting the help menu again and again. There is a distracting-looking orange notification icon that keeps appearing on the top right corner of the application. If you have downgraded your plan: this should be shifted to the sliding bar.

We have integrated Zoho SalesIQ with our website to connect the website visitors to a live agent if the visitors are interested in more details of our product or would like to start using our application demo. The application is in use by the sales and customer success teams currently. However, we plan to integrate it with our cloud application so that existing customers can get live support from the technical teams for problems faced while using the application. We have also integrated Zoho SalesIQ with our demo videos website if hot lead customers want to connect with the customer success teams for unanswered queries.

I'm able to chat with website visitors and it integrates with Zoho CRM.

If I'm not online, it still rings when it could go directly to email.

The ability to respond to website visitor questions in real time.

What I love about Zoho SalesIQ is that it makes it so easy for you to connect with customers that visit your site. And because it integrates with Zoho CRM we're able to have all that data stored automatically.

What I don't like about SalesIQ is that sometimes the notifications don't show up on my team member's phone. I'm not sure what to do there because we tried to resolve it, but we haven't been able to find a solution yet.

With Zoho SalesIQ we have realized that we are able to connect with our clients and investors when they want to and ask any quick questions that they want immediately.

SalesIQ is an amazing chat plugin. It's fast and easy to use, but it does so much more! The integration with ZohoCRM gives me insight into my clients' and prospects' use of all of our websites, and it sends a weekly summary of web traffic that is much easier to use and more to-the-point than other analytics software. It's much more useful for a business owner and non-marketer who doesn't need the detail that others provide.

There is nothing to dislike about the SalesIQ.

I am able to chat with my website users and am now in the process of filling out the pre-canned phrases and articles to be more efficient and type less.There are so many features to use that I am still learning after having installed it several years ago.

tracking customers and quoting ability...

need to get alerts on my phone so that i don't miss chats

selling to people that do not like to call us but rather text

The software has an engine that gives us a one on one customer interaction such that we can communicate one on one with a customer and negotiate. It has really boosted our sales with a bigger margin for the past period of years. It is very much available when you need it and its easy to acquire.

There is absolutely nothing to dislike about the software because it is working well.

Social marketing needs with a reliable software.the software has proven very right that we can rely on it and we do.

I like the ability to know how my visitors are getting to my site. And from there, how many times they've come back to visit it. It really is a unique tool to help see what is working and what is not working with Google ad words.

There's not much to complain about really. It does exactly what it says it does, and then more!

Our cost per client has dropped by almost 25% due to knowing which Google ad words and Google SEO campaigns are working and which Google ad words and Google SEO campaigns are not working.

I like the easy to set up chatbot system of Zoho sales IQ. Furthermore, it is a great CRM tool.

Automation is sometimes tricky for me. So, I would love to if it can be a little easy to setup. Hiring an automation is still the solution for me.

Zoho sales IQ works great to offer live chat support and sales help on the website in real-time. Sometime website content is not able to answer all the queries that the user have in mind, live chat solves it by responding to their questions in real time.

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