Zoho SalesIQ Reviews & Product Details

The new Zoho CRM interface is awesome. We have been using Zoho over the past 4 years. The cost for a company to have a CRM like Zoho can be exorbitant but, not with Zoho. The interface allows you to create reports and track your sales progress throughout the year. If you have any problems, the live chat option is GREAT. The support personnel are very helpful and knowledgeable. They will even set up a share screen meeting to determine exactly what the issue is and fix it right there, if possible.

I wish Zoho had the ability to "speak" with other CRM's such as Salesforce where data could easily be transferred directly into the CRM. I also wish they had the ability to automatically detect company information from the email domains like some other free CRM's do (Hubspot)

Reporting has made tracking our sales progress much easier.

Zoho Sales IQ is both intuitive and insightful allowing you to speak directly to clients on items that matter most to them with personalized tracking website and visitor history,

The only thing I have disliked so far is the chat feature embedded as an add-on that enables website visitors to connect directly.

We have solved and created tailored marketing initiatives and customer service inquiries via our website. The benefits to our customer, continuous value add

What i like the most if that i can see how many customers are interested online and make different strategies for every kind of behaviour, the automatization in the process and what we can do ( a lot) for stay close with the needs fo everyone.

What i dont like a bit is that the boards are kinda simple.

I optimized the process of contactability, improved quality service, management better the pipeline of the sales month per month.

Its just such a hassle free solution to what we needed

The free priceplan was a little limited for what we required

We use it work out how our users are using our website

It is very easy to use. We have tried probably half a dozen different apps and always come back to Sales IQ.

There is really not anything that I do not like about it. I like the visuals that depict exactly who is on the site and how long they have been there.

We do a lot of business through chat.

Quick and easy to set up. Good for customer attraction. Happy that feedback is well received and often implemented.

Nothing really! Maybe just some more customization.

Generating leads. Its been beneficial in assisting with that.

Simple to integrate onto my site, which is an absolute must today. The Android and iPhone companion apps are also great for being able to stay connected when not in front of the computer. Having mobile apps was a make-or-break feature for me

It's just my opinion, but for $20 a month I think that the basic level should allow storing a little more than 100 chats per month.

We were looking for an easy way to integrate a chat box on our website to connect with visitors and capture them as a lead. This has done that perfectly.

Easy to Use full CRM without the heavy price tag and setup costs. Integrates with mailchimp - but you only get the full benefit from a paid mailchimp account. better yet, has Zoho Campaigns which do everything you need from a bulk mailer at a without the significant price escalation for every 500 contacts.plus campaign outcomes drive your automated lead generation processes within the CRM

Sometimes it would be good to be able to enter date in a table format, particularly when there are bulk entries and only partial data updates, but the csv uploader works fine

Managing new lead generation, Automating sales and marketing process Tracking website and campaign activity

Sales IQ is a great way to easily get started in IP tracking and marketing automation for small businesses. You can sign up instantly, install a little code and you're getting marketing intelligence. It's super fast and easy. I haven't seen any system that comes close to being this affordable.

Unlike some of the more expensive IP tracking services, Sales IQ doesn't independently "guess" at the users identity based on the IP address. It's really most useful either over time or if you commit to also using Zoho Campaigns to facilitate your email communication.

The powerful combination of Sales IQ, Campaigns and CRM are the fastest and least expensive way to start automating your marketing and drive actionable sales leads to the sales team.

Organization. The more I put in, the more I get back. Seamless integration. Easy to set up. Navigation and ornate understanding. I need to integrate into mobile app to get full feature.

Calling feature only links to Skype. Connecting to Google Voice - this CRM would be a 10. Emails - can a CC be deposited into my gmail sent box?

My follow-up is consistent. Tracking my info. My story line. Sales are increasing steadily. Again, the more I put in the more I get out.