Brevo Marketing Platform Reviews & Product Details

We use SendInBlue because it's really easy to create an email with variables. The best part is the schedule and lists option!

There's no reduction for non-profit organisations and we lose a lot of opportunity due to the mantaining cost (we only use free plan).

Sendinblue helps us to send newsletter and personalized emails to our community. We used to lost a lot of time sending emails, now it's really easy and fast.

I used it for several months and I used also other similar but for price and usability, there are no competitors. The way to import, categorize and export the contacts is very easy with a lot of functionality. The customization of the email for creating the templates is easy and also the reports are very accurate, giving a view of the entire campaign. This is very useful for pointing to the next steps and adjusting the aims.

The SMS services are still too expensive, with no big differences from other competitors.

I could reach many customers and keep updating them about the news and offers in an easy way, also programming the campaign to be sent in the right window hours.

Super accueil, solution trouvée très rapidement

rien, tout était parfait, une plateforme à recommander

Problème de configuration de compte, solution directement trouvée

The design platform is fantastic - you get so many options for your custom design of every email. It is also effortless to use, so you do not feel like you need to make a basic/simple template. I love that you can store an array of your own content to come back to for each email. Additionally, Send In Blue has amazing client support. There have been a few times that I send in a service ticket and someone replies to me within 2 hours and I can go about my design. I love it.

None. Our company is 6 years old and seen 3 different email creators, this is by far the best one we have ever used.

I love the data that you can pull out of sending an email to your clients. When you look at the mail report, you can extract precisely what recipients are engaging with (i.e. a link, a photo,). You can also pull data on who opened it or who has unsubscribed -- all helpful data to collect .

It would be interesting to have a greater diversity of templates

To date, fulfills all the functions it promises, which has made me fully satisfied,

Quick and fluid creation of new newsletters.

The templates are easy to use and the look is professional as well as socially acceptable.

I have tried a few other programs like this and I can say this one works the best - I cannot say there is anything I dislike.

I am having some difficulty adding to my mailing list and identifying who has unsubscribed.

Ease of the Platform, Pricing, Excellent Customer Service

Pricing is ok but for a start up, can provide more discounts

Email Marketing, Reaching out to Key contacts

J'aime la facilité avec laquelle je peux gérer mes listes de contact, ainsi que l'éditeur de mail

Je n'ai rien de spécial à dire qui ne me plaît pas

Je gagne beaucoup de temps avec l'éditeur de mail et la gestion simple des différentes liste de contact.

fast support. Had what I thought would be an impossible problem with a Gibraltar postcode on profile creation and the support guy was on it in minutes and solved the problem. Then I had another problem with SMTP setup and he fixed that too, all on the one ticket and all in a matter of minutes from start to finish. I have just signed up and am impressed with the support and the UI, everything is so easily laid out and intuitive. This is fun

My experience is all good and so far I do not have any dislikes

I changed to Sendinblue for a better, easier to use interface. I want top be able to create and send mailers and organise lists without spending hours of frustrating time trying to make a hard to use system work,... for me. This is great. It is working for me rather than the software working against me. Excellent.

Deliverability rate is exceptional good, Awesome support team. Amazing features. A must have email marketing application. No brainer

Nothing to dislike as such. Absolutely give it a try

Email marketing become so easy, including deliverability. A must have application

First, the drag and drop editor Second, the practical management of address databases

Interpretation of report data could be improved

Just a slight problem with my account. All resolved in little time. Benefits: the ability to keep my contacts updated quickly and efficiently

The transfer of the CSV was the easiest I have ever done. Customer service acted on my questions quickly.

Even though they responded quickly to my question, I had several offers of help days later. They need to remove answered tickets in a faster manner.

After the third email offering help when the problem had already been solved, did someone close the ticket.

Pouvoir communiquer par le biais de SMS, c'est selon moi le point fort de la plateforme.

J'ai bien cherché mais pour le moment je n'ai trouvé aucun défaut à Sendinblue 🙂

La communication au sein d'équipes est primordiale. Pour cela, Sendinblue propose des services sur mesure pour chaque utilisateur.

Petite PME touristique, nous utilisons beaucoup Sendinblue et nous aimons sa facilité de prise en main car nous ne sommes pas très doué en création de support de com. Cela nous simplifie bien la vie car leurs modèles sont vraiment bien et facilement personalisables.

Petit bemol: l'interface qui était en français au début, est maintenant en anglais ce qui complique un tout petit peu les envois.

Nous avons pu intensifier nos campagnes d'emailing et nous en avons vu les fruits concrets par une hausse de la vent e en ligne directement sur notre site internet.

Easy to use tools with a lot of customizable options. Good customer support. Constantly growing tool set. Competitive pricing.

I wish there were more automation options for ecomm - similar to Klaviyo. But they seem to be growing in that direction.

Needed a hubspot replacement for email marketing

L'interface et la possibilité de personalisation

rien ! sincèrement le logiciel est très facile et surtout professionnel !

aucun problème lors de mon utilisation

The price should be clearer in the Lite package, only one price not have to increase for more services.

All is fine, really the unique issue is the price...

i can keep in communication with my people or costumer, i can create an email image.

I appreciate the functional templates that have become second nature to use.

I wish I had more flexibility in being able to customize how I can utilize images in my mailings.

We've been able to maintain regular contact with people in our database and segment into lists for smaller, more focused mailings.

Quick easy to configura, easy to use templates

Should be a bit easier to find bounce email issue (why they have been in soft bounce)

Free campaigns helped me to let know My books

The SMS Campaign Feature and the swift customer service response

Nothing as of the moment. Before, it was when they just deactivated my account without informing me

Quick SMS campaign