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Brevo Marketing Platform Logo
Brevo Marketing Platform
4.5
(689)
(Formerly Sendinblue)
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Brevo Marketing Platform Reviews & Product Details

Brevo Marketing Platform Overview
What is Brevo Marketing Platform?

Sendinblue’s popularity among small businesses is rooted in its extensive features that include email, SMS, and live chat functionalities and segmentation features that can personalize communication with customers. The platform also supports landing page creation, A/B testing, heat mapping, and a host of other features and integrations designed to boost productivity.

Company Brevo Inc.
Year founded 2015
Company size 11-50 employees
Headquarters San Francisco, CA, United States
Social Media
Brevo Marketing Platform Categories on Findstack
Ask Questions about Brevo Marketing Platform
What Brevo Marketing Platform is best for?
How does Brevo Marketing Platform compare to HubSpot?
What are the pros and cons of Brevo Marketing Platform?
Brevo Marketing Platform Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Brevo Marketing Platform Pros and Cons
Pros
  • Transactional and autoresponder mail options are available
  • Offers 40,000 free emails monthly
  • Design templates are well designed and very responsive
Cons
  • Unable to recognize additional fields such as gender and date
  • Limited third party integration
Brevo Marketing Platform Features
A/B Testing
Analytics/ROI Tracking
Attribution Modeling
Behavioral Targeting
CRM Integration
Campaign Management
Contact Management
Content Management
Customer Data Platform
Customer Surveys
Customizable CTAs
Drip Campaigns
Dynamic Content
Email Marketing
Event-Based Triggers
Forms Management
Landing Pages/Web Forms
Lead Management
Marketing Automation
Mobile Marketing
Multichannel Marketing
Predictive Analytics
SEO Management
SMS Marketing
Sales Intelligence
Segmentation
Social Media Integration
Web Analytics
Website Visitor Tracking
Workflow Automation
Brevo Marketing Platform Media
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 14, 2024
Brevo Marketing Platform Logo
689 Brevo Marketing Platform Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
Jun 21, 2021
 Source
Overall Rating:
5.0
Uday M. avatar
Uday M.
Marketing Consultant, Developer
Share
"Easy to set email campaign and drag and drop feature to build email templates."
What do you like best about Brevo Marketing Platform?

Provides easy-to-use interface and extensive marketing features like building email sequence and custom designed templates along with op-tin pages to yield high leads and sales.

What do you dislike about Brevo Marketing Platform?

Nothing negative discovered yet. Overall, I like the services and features provided by SendinBlue.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Marketing and Advertising for Affiliate products along with converting warm audience into leads through intensive sales campaigns. Easy to use services for beginners along with free plan to kickstart and very responsive customer support

Small Business (50 or fewer emp.)
Jun 15, 2021
 Source
Overall Rating:
5.0
Cy C. avatar
Cy C.
Director
Share
"Sent email got new customer"
What do you like best about Brevo Marketing Platform?

1st campaign I got good results and 1 customer with 48 accounts. It works and paid for it self over night

What do you dislike about Brevo Marketing Platform?

Customer service is weak but they got it done fore me

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Got a big new customer

Small Business (50 or fewer emp.)
May 14, 2021
 Source
Overall Rating:
5.0
JD
Jan D.
Managing Director/Owner
Share
"Very good support"
What do you like best about Brevo Marketing Platform?

I had some questions about the functionality and possibilities of their service. The reply from their support department was very quick, within 1 hour! And it was very clear in the way they answered my questions. Also, getting to know their possibilities in importing a file with emailaddresses and making a template for emails is very user friendly. It took me only one (short) afternoon to realise this. (before, I worked several days with MailChimp for the same, but could net realise it, therefore I switched to Sendinblue)

What do you dislike about Brevo Marketing Platform?

So far I did not find any downsides to Sendinblue.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Getting more visitors to our web shops.

Small Business (50 or fewer emp.)
May 03, 2021
 Source
Overall Rating:
5.0
GC
Gianfrancesco C.
Marketing
Share
"Bom custo benefício"
What do you like best about Brevo Marketing Platform?

Gosto do gerenciamento de e-mails, gosto da forma que abre como uma POP UP quando clicou para ver a interação daquele e-mail para com a mensagem enviada, gosto da facilidade de visualização de quem interagiu com o e-mail.

What do you dislike about Brevo Marketing Platform?

Não gosto do fato de não acumular disparos não usados para os próximos meses. Sou obrigado a utilizar todos os meus e-mails até o fim do vencimento para que eu não perca o meu dinheiro, isto é muito ruim pois mesmo não precisando sou obrigado a fazer estes disparos.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Disparo em massa de e-mail marketing. Consegui mais retornos para o meu negócio.

Small Business (50 or fewer emp.)
Apr 26, 2021
 Source
Overall Rating:
5.0
HC
Hugo C.
Manager
Share
"Awesome mailing tool for good prices"
What do you like best about Brevo Marketing Platform?

It's straightforward, easy to use, and the cost is best than any other tool

What do you dislike about Brevo Marketing Platform?

The analytical data could be easier to see, use or have more options to get that data, maybe connect with data studio

What problems is Brevo Marketing Platform solving and how is that benefiting you?

SEnding email campaigns for various reasons

Small Business (50 or fewer emp.)
Apr 22, 2021
 Source
Overall Rating:
5.0
MF
Martin F.
Director
Share
"Easy and Simple Email Marketing"
What do you like best about Brevo Marketing Platform?

The drag and drop email builder makes it easy to generate an email.

What do you dislike about Brevo Marketing Platform?

It might be better to see campaign stats directly from clicking on a campaign.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Great way to commuicate with our diffferent customer segments with different messaging.

Small Business (50 or fewer emp.)
Apr 08, 2021
 Source
Overall Rating:
5.0
DS
Dileep S.
Technical Manager
Share
"best email marketing software, i have ever seen. very nice user friendly email marketing tool"
What do you like best about Brevo Marketing Platform?

although everything but automation feature is very nice

What do you dislike about Brevo Marketing Platform?

honestly i like most of the things but follow-up and reminder features added more advantages

What problems is Brevo Marketing Platform solving and how is that benefiting you?

our marketing campaign

Small Business (50 or fewer emp.)
Apr 05, 2021
 Source
Overall Rating:
5.0
AE
Andrea E.
Illustrator
Share
"Very good"
What do you like best about Brevo Marketing Platform?

I like because it is no limit to contacts

What do you dislike about Brevo Marketing Platform?

The email retorn bounces - I can not see

What problems is Brevo Marketing Platform solving and how is that benefiting you?

I can send emails all the time, and I can lock the account anytime without losing my contacts

Small Business (50 or fewer emp.)
Apr 02, 2021
 Source
Overall Rating:
5.0
SK
Serhat K.
Project Manager
Share
"About Sendinblue"
What do you like best about Brevo Marketing Platform?

They have got perfect support team. They have helped about everything technical or not..doesnt matter for them , they are best :)

What do you dislike about Brevo Marketing Platform?

Nothing. Our company is new in Sendinblue . We dont have problem.Also we will upgrade our plan :)

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Transactional mail / API Dedicated IP Bulk mail

Small Business (50 or fewer emp.)
Mar 24, 2021
 Source
Overall Rating:
5.0
Chetan A. avatar
Chetan A.
Email Marketing Specialist
Share
"SendinBlue Services - simple, trustworthy, intuitive, affordable !"
What do you like best about Brevo Marketing Platform?

The campaign service appear to be based on industry best practices which ensures higher deliverability. It gives enough bandwidth to carry on daily requirement, while rest all delivery operations are properly taken care of. No hitbacks on domain reputation.

What do you dislike about Brevo Marketing Platform?

Not much at present to be considered as dislike. However, there is always a room for future discussion.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

With other campaign managers, the issue is they open too many options, which all when exercised, leads to poor deliverability of emails. and we don't even come to know about it, unless the campaign has hit the target base. There are serious issues with Zoho campaign, both at technical scale and customer service. They are extremely arrogant, and don’t listen to customers, they want their customers to live with the faults, and make no complaints about it. All the complaints I have submitted is followed up only for closure, and not for solving the issues. I had subscription of Zoho one, which gives access to more than 50 apps. Slowly I had to stop all their apps one after another, due to serious issues at technical scale and customer service. My domain reputation had gone down, and they have absolutely no guidance how to improve it. They only send canned emails, and cancel the campaigns which goes bad. Lastly, the delivery percentage on same set of customers is better with SendinBlue, than that with Zoho campaign. They are good in terms of template designs, but may be it would be extra codes in their email templates, which results in poor delivery percentage. They can’t resolve and can’t do research and development. The top issue with Zoho is at technical scale and customer service. They are extremely arrogant, and don’t listen to customers, they want their customers to live with the faults, and make no complaints about it.

Small Business (50 or fewer emp.)
Mar 05, 2021
 Source
Overall Rating:
5.0
SA
Salvatore A.
Fotografo
Share
"Sendinblue? Ottima, quasi perfetta!"
What do you like best about Brevo Marketing Platform?

la possibilità di inserire gli elementi voluti per creare una mail assolutamente personale!

What do you dislike about Brevo Marketing Platform?

non ritengo perfetta la gestione dei contatti. se voglio aggiungere dei contatti ad una mail già spedita... non è il massimo!

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Al momento va tutto bene. Ma il mio sito non è commerciale, quindi...

Small Business (50 or fewer emp.)
Feb 23, 2021
 Source
Overall Rating:
5.0
David H. avatar
David H.
Chef D'entreprise
Share
"excellent service"
What do you like best about Brevo Marketing Platform?

We are really happy with the service of the company Sendinblue, and we advise anyone who needs to put a service or products forward to work with them.

What do you dislike about Brevo Marketing Platform?

We have nothing to complain about as their service is excellent.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Our email information campaigns don't work very well with other companies, but since using SMS with Sendinblue we have had a lot more positive feedback.

Small Business (50 or fewer emp.)
Feb 09, 2021
 Source
Overall Rating:
5.0
JD
Jeremy D.
Business Development
Share
"Great customer service and intuitive software"
What do you like best about Brevo Marketing Platform?

Sendinblue makes it easy to create, send and monitor email campaigns. Also makes managing your contacts a breeze.

What do you dislike about Brevo Marketing Platform?

I would like the ability for replies to campaigns to be able to go to more than one email address.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

No problems as of yet. Benefits-It has definitely resulted in better response rates with our customers.

Mid Market (51-1000 emp.)
Jan 19, 2021
 Source
Overall Rating:
5.0
ZT
Zdravko T.
Software Development Lead
Share
"Rescues the best form of an organization in marketing areas."
What do you like best about Brevo Marketing Platform?

He is known worldwide for his extensive experience in social network management, I think he has given good customer service support. It has advantages in the quality of its tools, I do a very excellent monitoring and very useful in the synthesis of management. Without a doubt it has been much better than other software of its competition.

What do you dislike about Brevo Marketing Platform?

No negative comments apply, it is a very complete and useful software.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

In the market we have positioned ourselves in a very simple and easy way, it has been very good and has a highly reliable technique to multiply the followers in social network accounts. Besides that the A/B tests are very exclusive for the brand. The marketing management reports give us the best decision making.

Small Business (50 or fewer emp.)
Dec 30, 2020
 Source
Overall Rating:
5.0
SB
Stefano B.
Head Of Marketing And Communication
Share
"Best quality/price"
What do you like best about Brevo Marketing Platform?

Extremely easy to use and the cheapest around. Beatiful graphic.

What do you dislike about Brevo Marketing Platform?

Nothing at the moment. Nothing at the moment.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Email marketing at the best price.

Small Business (50 or fewer emp.)
Nov 25, 2020
 Source
Overall Rating:
5.0
MP
Marc P.
Manager
Share
"Awesome marketing tool"
What do you like best about Brevo Marketing Platform?

Drag and drop editor Easy to learn and create emails Import contacts and categorize them free for small campaigns

What do you dislike about Brevo Marketing Platform?

There is currently nothing negative to tell about SendinBlue.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

handle lots of contacts and lists easily. Previously I was using traditional mailing.

Small Business (50 or fewer emp.)
Nov 20, 2020
 Source
Overall Rating:
5.0
ZS
Zachary S.
Founder
Share
"The easiest, best decision."
What do you like best about Brevo Marketing Platform?

My favorite thing about Send in Blue is just how easy it has been to use. The reason I originally looking into Send In Blue was the straightforward pricing model that charges you based on emails sent. That makes sense to me, none of this complicated "how many contacts do you have +hidden fees." Once I got set up, it was simple and straightforward to embed an email signup and start managing my contacts. Creating an email is simple, straightforward and easy to use while also being pretty powerful. Most of the tools and information is easy to find, access and use. I originally switched to Send In Blue for my job, and now I am using it exclusively for my personal projects, because its just a no-brainer across the board.

What do you dislike about Brevo Marketing Platform?

My only complaint would be the email creation system. While it is intuitive and powerful, I think they could go further and provide more options and tools to make more complicated emails. That being said, this is FAR from a deal-breaker for me, and is at minimum on par with the other email services I have personally used.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

I think the answer to this question is pretty straightforward. For my own use I wanted to release a game beta I was creating and have people sign up with the ability to contact them regarding updates. While any email service could work in theory, Send In Blue has gone out of their way to help get me set up and lay the basic framework to make it easy and convenient to stay in contact with my new community. It has been really nice to have an email service that I do not feel like I am fighting with, and just simply works.

Small Business (50 or fewer emp.)
Nov 17, 2020
 Source
Overall Rating:
5.0
LC
Lee C.
Director Of Sales And Marketing
Share
"If they have good content marketing and would like to reconvert leads- this is a great tool"
What do you like best about Brevo Marketing Platform?

The ease of use/capabilities. Almost any feature I could imagine in the trigger/automations its there. Great reports for campaigns as well. I was really impressed to track where people are clicking EXACTLY for the campaigns as well.

What do you dislike about Brevo Marketing Platform?

The demos on youtube I found were with people with a very thick accent which made it difficult for me to understand. After the trial though and getting in there, It was a quick no brainer to use Send In Blue

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Our leads now get months worth of emails in a very custom chain based on their behaviors.

Small Business (50 or fewer emp.)
Nov 10, 2020
 Source
Overall Rating:
5.0
Davina Marie-Laurence R. avatar
Davina Marie Laurence R.
Cyberworker
Share
"Service excellent"
What do you like best about Brevo Marketing Platform?

J'ai trouvé le site bien expliqué et facile à utiliser avec un peu d'entraînement. Le design est correct. Les options d'emailing sont ce dont a besoin et dans l'essentiel. Mais, en plus, c'est utile et c'est abordable financièrement pour débuter.

What do you dislike about Brevo Marketing Platform?

Ajouter des options d'emailing dans le paramétrage seraient un plus. Sinon, c'est très bien fait.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

J'ai résolu mon problème d'emailing à de nombreuses entreprises. Ça m'a fait gagner beaucoup de temps

Small Business (50 or fewer emp.)
Nov 08, 2020
 Source
Overall Rating:
5.0
SM
Steve M.
Founder
Share
"The best we've used"
What do you like best about Brevo Marketing Platform?

We've tested and used several mailing platforms and Sendinblue (SIB) for us is the best. Data management is easy but powerful. Campaign management is equally easy, but also can be as advanced as you want.SMS delivery is a great function and again easy to manage. Reporting is a breeze As for pricing, its transparent, no surprises unlike some others! Now a BIG plus with SIB. The other 'big platforms' will lock your account if they feel like it! Then take 3-4 weeks to validate why - all while you are supposed to run your business! With SIB, if there is a query with delivery (etc), they let you know straight away, with a reason, then you reply and they get back to you almost immediately and unlock your account. The Support from SIB is second to none in our opinion!

What do you dislike about Brevo Marketing Platform?

Nothing. I need to add another 30 characters, so again... Nothing

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Easy contact with our partners and clients throughout lockdowns. SIB has helped keep us in business!

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