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Brevo Marketing Platform Logo
Brevo Marketing Platform
4.5
(689)
(Formerly Sendinblue)
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Brevo Marketing Platform Reviews & Product Details

Brevo Marketing Platform Overview
What is Brevo Marketing Platform?

Sendinblue’s popularity among small businesses is rooted in its extensive features that include email, SMS, and live chat functionalities and segmentation features that can personalize communication with customers. The platform also supports landing page creation, A/B testing, heat mapping, and a host of other features and integrations designed to boost productivity.

Company Brevo Inc.
Year founded 2015
Company size 11-50 employees
Headquarters San Francisco, CA, United States
Social Media
Brevo Marketing Platform Categories on Findstack
Ask Questions about Brevo Marketing Platform
What Brevo Marketing Platform is best for?
How does Brevo Marketing Platform compare to HubSpot?
What are the pros and cons of Brevo Marketing Platform?
Brevo Marketing Platform Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Brevo Marketing Platform Pros and Cons
Pros
  • Transactional and autoresponder mail options are available
  • Offers 40,000 free emails monthly
  • Design templates are well designed and very responsive
Cons
  • Unable to recognize additional fields such as gender and date
  • Limited third party integration
Brevo Marketing Platform Features
A/B Testing
Analytics/ROI Tracking
Attribution Modeling
Behavioral Targeting
CRM Integration
Campaign Management
Contact Management
Content Management
Customer Data Platform
Customer Surveys
Customizable CTAs
Drip Campaigns
Dynamic Content
Email Marketing
Event-Based Triggers
Forms Management
Landing Pages/Web Forms
Lead Management
Marketing Automation
Mobile Marketing
Multichannel Marketing
Predictive Analytics
SEO Management
SMS Marketing
Sales Intelligence
Segmentation
Social Media Integration
Web Analytics
Website Visitor Tracking
Workflow Automation
Brevo Marketing Platform Media
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 07, 2024
Brevo Marketing Platform Logo
689 Brevo Marketing Platform Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
May 11, 2022
 Source
Overall Rating:
5.0
CO
Chidebere O.
Founder
Share
"Best customer service"
What do you like best about Brevo Marketing Platform?

Email marketing on sib is second to none

What do you dislike about Brevo Marketing Platform?

I yet to find something I dislike on sib

What problems is Brevo Marketing Platform solving and how is that benefiting you?

A whole lot. Being able to fully customize marketing elements has helped my team and I send out attention-grabbing content and collect data and feedback is great

Mid Market (51-1000 emp.)
Apr 29, 2022
 Source
Overall Rating:
5.0
Michael V. avatar
Michael V.
Dy. Gen Manager, Marketing
Share
"Easy eMail marketing software, both to setup initially as well as use regularly"
What do you like best about Brevo Marketing Platform?

The support was excellent. I was in a hurry & I switched from another platform, so did need support, which I should say was extremely good - quick as well as to the point.

What do you dislike about Brevo Marketing Platform?

They had an issue with a shared IP being listed, which lead to delay in sending as well as bounced messages, but that issue I am assured is solved.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

I have a huge email database & Sendinblue is one of the cheapest ways for email marketing as per what I have checked.

Small Business (50 or fewer emp.)
Apr 08, 2022
 Source
Overall Rating:
5.0
RD
Rafael D.
Application Engineering Assistant
Share
"Helpfull"
What do you like best about Brevo Marketing Platform?

I liked the way they answer me, always solving my problems, making sure that i keep using their software.

What do you dislike about Brevo Marketing Platform?

i thing they take 1 or 2 days to answer, i dont dislike it, but is the only thing that is not perfect

What problems is Brevo Marketing Platform solving and how is that benefiting you?

now i can send e-mail for more people then i used to, i can get more contatcs in my company

Small Business (50 or fewer emp.)
Mar 28, 2022
 Source
Overall Rating:
5.0
FT
Franck T.
A
Share
"Pratique, simple, efficace et gratuit pour une campagne modeste."
What do you like best about Brevo Marketing Platform?

Bonjour à tous, Sendinblue permet de créer une campagne e-mail rapidement. L’interface de création de votre message graphique est vraiment sympa. On peut faire réellement tout. Sendinblue propose un module d’inscription (d’enregistrement) à votre Newsletter à intégrer sur votre site WordPress. On peut importer des fichiers de contact (au format csv) et les ranger dans un ou plusieurs dossiers spécifiques, on peut saisir, aussi, chaque contact, un à un. Pour l’envoi d’un mailing, on peut le programmer facilement. Le plus intéressant, c’est l’analyse : Mon email a-t-il été ouvert, si oui, la personne a-t-elle clické sur le lien de mon site internet ? Et important pour moi, si la personne ne veut plus recevoir un email de ma part, elle se désinscrit ! Je n’ai pas testé les campagnes par SMS. Merci pour ce service. Bien cordialement. Franck THOUREL

What do you dislike about Brevo Marketing Platform?

Peut être une information en cas de non distribution d'un contact.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Avoir pu réaliser gratuitement mes premieres campagne d'e-mailing, une création facile des messages (avec intégration logo et image), récupération simple de mes contacts et planification des envois, pour ma petite entreprise c'est important.

Small Business (50 or fewer emp.)
Mar 12, 2022
 Source
Overall Rating:
5.0
Soumaila K. avatar
Soumaila K.
Chef D'entreprise
Share
"Sendinblue a une assistance efficace."
What do you like best about Brevo Marketing Platform?

La célérité avec laquelle ma préoccupation a été traitée.

What do you dislike about Brevo Marketing Platform?

Pour le moment, rien. J'apprécie beaucoup l'assistance.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Je ne recevais pas le code de validation de mon profil par SMS. L'assistance a alors validé le profil avec les informations nécessaires.

Small Business (50 or fewer emp.)
Mar 09, 2022
 Source
Overall Rating:
5.0
AM
Arijit M.
Co Founder
Share
"Marketing automation service with the best customer support"
What do you like best about Brevo Marketing Platform?

I am really very impressed with the customer service Sendinblue provides. Quick and apt. Also, when it comes to customers' privacy, they are very serious about it and always checks if things are going properly. It has all the necessary features for email, SMS marketing, automations etc. All in one place.

What do you dislike about Brevo Marketing Platform?

There's nothing much to dislike. The rooms for improvement are the notification area and the settings UI. Also the infographics on email stats could be a little more refined.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

I am using Sendinblue primarily for email and SMS campaigns. I found their email templates quite helpful, even with the free plan. SMS campaign has all the necessary features, supported by respective country.

Small Business (50 or fewer emp.)
Mar 07, 2022
 Source
Overall Rating:
5.0
YN
Yu N.
Internet Marketing
Share
"Super automation all-in-one tool"
What do you like best about Brevo Marketing Platform?

Their free tier is not trial version, is real with full functions. I have tried many others autoresponder, but still come back with this.

What do you dislike about Brevo Marketing Platform?

I think they should improve on their sign up form for website code selection section.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Great transactional email with good deliverability

Mid Market (51-1000 emp.)
Feb 25, 2022
 Source
Overall Rating:
5.0
Demi M. avatar
Demi M.
Community Support Worker
Share
"“PROFESSIONAL AND VERSATILE MARKETING SOLUTION”"
What do you like best about Brevo Marketing Platform?

I have been using Sendinblue for a while very good platform for interacting with my customers. It’s very helpful for SME (Small and medium-sized enterprises) to easily interact with their customers even if they are on a small budget. It provides you with an all-in-one email and marketing platform. Their email interface is pretty easy to use and additional features like the Sendinblue Tracker script can automate your work and can easily save your time. Their dashboard is very much organized and easily customizable so things remain neat and clean and don’t mess up.

What do you dislike about Brevo Marketing Platform?

Their paid plans are pretty costly and also if you’re not using your account for some time, it gets automatically deactivated. They need to improve their customer support service, it should be fast and on time , I think they can really improve in this area.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

My experience of using Sendinblue was great. It’s really a joy and sigh relief that this software is helping a lot to small business owners like me who can easily manage and communicate directly with their clients without wasting their time and money. Their free plan is much sufficient, the template builder is very much easy to compose emails. The biggest fear for any small businesses is that their emails will directly go to the junk box and never get received by the customers, this issue is cleverly solved by the Sendinblue team by making sure that your emails go to the inbox rather than spam. The google analytics integration feature is really a helpful. It’s like a power packed all in one marketing platform with additional helpful features that can easily automate your marketing business. Few things are needed to be improved in the software like their expensive paid plan’s and improving their customer support services. But otherwise, my experience is very good with Sendinblue.

Small Business (50 or fewer emp.)
Feb 09, 2022
 Source
Overall Rating:
5.0
Anurag P. avatar
Anurag P.
Information Technology Engineer
Share
"Professional Solution for your Email Marketing"
What do you like best about Brevo Marketing Platform?

Sendinblue is a very easy-to-use email marketing software. I am using it for my website email campaign. It has a drag and drop email editor, and you can easily create an attractive email campaign for promotion and marketing. It has both free and paid plans, so you can start with free and test their service. You can store as many contacts as you like; you need not to worry about the growing list of your subscriber. Their template library is vast, and you also can save your campaign as a template/draft for the future. Email delivery is also speedy. They provide a detailed analysis of every campaign — overall cheap and best service.

What do you dislike about Brevo Marketing Platform?

Although they offer a free plan for testing and start, and it is sufficient but if you want to use paid plans, that are pretty costly. They de-activate your account if you forget to use it for a while. Support is also not up to the mark.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Sendinblue is helping me to interact with my website users; I am periodically sending campaigns and engaging my users. It helped me to grow my website users. With the analytics, I can understand what users want.

Small Business (50 or fewer emp.)
Jan 06, 2022
 Source
Overall Rating:
5.0
JB
John B.
President
Share
"Sending easy and fully featured"
What do you like best about Brevo Marketing Platform?

This platform is robust and easy to use and offers so much value to new entrepreneurs and small businesses. I like how they support and innovate regularly. The platform is also pleasing to look at.

What do you dislike about Brevo Marketing Platform?

I think working with subdomains or websites could be much easier. I also think team management or subaccounts could be easier too. I would also like to see more integrations.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Small business email marketing and developing newsletters for readers. I am still moving around the app and learning more about it when i can. I think it is a great one stop solution.

Enterprise (> 1000 emp.)
Nov 30, 2021
 Source
Overall Rating:
5.0
mohamed e. avatar
Mohamed E.
Data Miner
Share
"Best email marketing tool"
What do you like best about Brevo Marketing Platform?

Easy interface to use for beginners like me A lot of ready to use emails and landing pages templates Best tool that you can use to lunch looklike Facebook ads

What do you dislike about Brevo Marketing Platform?

What i dislike is you must upgrade your plane to use facebook ads features Needs more improvement in email templates designs Sometimes website lagging when you add your contacts

What problems is Brevo Marketing Platform solving and how is that benefiting you?

The mais proplems is that the most of sendinblue alternative are expensive But here you can send 300 emails daily and that's just perfect for my small business

Small Business (50 or fewer emp.)
Nov 10, 2021
 Source
Overall Rating:
5.0
German C. avatar
German C.
Ceo
Share
"Email Marketing Done Right"
What do you like best about Brevo Marketing Platform?

I can get the word out and sell more with sleek email messages that I can design in no time.

What do you dislike about Brevo Marketing Platform?

What I dislike about SendinBlue is not finding about it sooner.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

The problem I solve with SendinBlue is designing friendly e-mails that work better than traditional ones.

Small Business (50 or fewer emp.)
Sep 23, 2021
 Source
Overall Rating:
5.0
JM
Jorge M.
Webmaster
Share
"Super réactivité"
What do you like best about Brevo Marketing Platform?

Très simple à utiliser et à configurer, et une api très facilement à mettre en place.

What do you dislike about Brevo Marketing Platform?

Manque la possibilité de créer des multicomptes utilisateurs (pour divers clients par exemple)

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Envois d'emails et de campagnes SMS. Rapidité et facilité d'emploi. Gagne du temps pour faire bien.

Small Business (50 or fewer emp.)
Sep 20, 2021
 Source
Overall Rating:
5.0
EC
Elsa C.
Chargée De Communication
Share
"très simple d'utilisation et une nouvelle interface pour créer ses template plus intuitive."
What do you like best about Brevo Marketing Platform?

Pouvoir créer ses emails simplement avec la création de template simplifiée.

What do you dislike about Brevo Marketing Platform?

L'ajout de l'aperçu d'une vidéo n'a pas fonctionnée

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Nous pouvons créer des campagnes professionnelles

Small Business (50 or fewer emp.)
Sep 06, 2021
 Source
Overall Rating:
5.0
KT
Katrina T.
Head Of Sales And Marketing
Share
"Smartest and most intuitive app for growing business."
What do you like best about Brevo Marketing Platform?

Sales and Marketing tool with the right guidelines for our company.

What do you dislike about Brevo Marketing Platform?

Limited ability to integrate with third-party solutions.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Building stronger relationship with our customers and keeping track of customers details.

Mid Market (51-1000 emp.)
Aug 17, 2021
 Source
Overall Rating:
5.0
Jesús G. avatar
Jesús G.
Growth Hacker
Share
"Perfect all in one marketing tool for startups"
What do you like best about Brevo Marketing Platform?

The simplicity and scalability of this tool. You can use just email marketing or you can also integrate a bunch of usefull things such as landing pages, forms, customization, custom audiences for facebook and more.

What do you dislike about Brevo Marketing Platform?

The poor marketing they have done to Sendinblue. I think this is one of the best all in one platforms out there.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Email marketing, client onboarding, sales funnels and landing pages for all of my clients.

Small Business (50 or fewer emp.)
Jul 10, 2021
 Source
Overall Rating:
5.0
VS
Vivek S.
Founder
Share
"Easy to use and Amazing Customer Support"
What do you like best about Brevo Marketing Platform?

Userfriendly interface & Clear communication with customer care representatives.

What do you dislike about Brevo Marketing Platform?

I personally have not found any downside to the website yet.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

We don't have to send emails to our clients traditionally

Small Business (50 or fewer emp.)
Jul 06, 2021
 Source
Overall Rating:
5.0
HC
Hulda C.
Founder
Share
"Easy elegant interface"
What do you like best about Brevo Marketing Platform?

Sendinblue has an easy to use elegant interface so I can focus on my content and message instead of worrying about formatting.

What do you dislike about Brevo Marketing Platform?

None. Sendinblue has generous features for free users and even more generous for paid.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Connection with my community is key to our organization. Sendinblue allows us to do that easily.

Small Business (50 or fewer emp.)
Jul 06, 2021
 Source
Overall Rating:
5.0
AS
Alex S.
Author
Share
"Fits perfectly!"
What do you like best about Brevo Marketing Platform?

Easy to use and helpful videos for learning the features. Importing email addresses takes only a few minutes. Editor for designing emails is easy to use.

What do you dislike about Brevo Marketing Platform?

It would be nice to have popup forms on special events like leaving the website or scrolling down for 5 seconds would be integrated as well.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

I am sending email newsletters to my customers. My customers can use the double-opt-in confirmation. Servers in EU

Small Business (50 or fewer emp.)
Jun 28, 2021
 Source
Overall Rating:
5.0
JH
Judy H.
Hr Manager
Share
"Preferred email marketing tool"
What do you like best about Brevo Marketing Platform?

We use Sendinblue for automating our email marketing campaigns. It is a quick process of sending and delivering emails to our target audience. We alo get a report of how many people have opened or read our emails, which is also nice.

What do you dislike about Brevo Marketing Platform?

The customer support team needs to be quicker in responding to issues. The rest is amazing.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

We have a target audience list to whom we send emails at one go, saving time and energy. The best part is that we are not charged based on the number of emails we send. So relaxing is Sendinblue.

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