Sendinblue’s popularity among small businesses is rooted in its extensive features that include email, SMS, and live chat functionalities and segmentation features that can personalize communication with customers. The platform also supports landing page creation, A/B testing, heat mapping, and a host of other features and integrations designed to boost productivity.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Email marketing on sib is second to none
I yet to find something I dislike on sib
A whole lot. Being able to fully customize marketing elements has helped my team and I send out attention-grabbing content and collect data and feedback is great
The support was excellent. I was in a hurry & I switched from another platform, so did need support, which I should say was extremely good - quick as well as to the point.
They had an issue with a shared IP being listed, which lead to delay in sending as well as bounced messages, but that issue I am assured is solved.
I have a huge email database & Sendinblue is one of the cheapest ways for email marketing as per what I have checked.
I liked the way they answer me, always solving my problems, making sure that i keep using their software.
i thing they take 1 or 2 days to answer, i dont dislike it, but is the only thing that is not perfect
now i can send e-mail for more people then i used to, i can get more contatcs in my company
Bonjour à tous, Sendinblue permet de créer une campagne e-mail rapidement. L’interface de création de votre message graphique est vraiment sympa. On peut faire réellement tout. Sendinblue propose un module d’inscription (d’enregistrement) à votre Newsletter à intégrer sur votre site WordPress. On peut importer des fichiers de contact (au format csv) et les ranger dans un ou plusieurs dossiers spécifiques, on peut saisir, aussi, chaque contact, un à un. Pour l’envoi d’un mailing, on peut le programmer facilement. Le plus intéressant, c’est l’analyse : Mon email a-t-il été ouvert, si oui, la personne a-t-elle clické sur le lien de mon site internet ? Et important pour moi, si la personne ne veut plus recevoir un email de ma part, elle se désinscrit ! Je n’ai pas testé les campagnes par SMS. Merci pour ce service. Bien cordialement. Franck THOUREL
Peut être une information en cas de non distribution d'un contact.
Avoir pu réaliser gratuitement mes premieres campagne d'e-mailing, une création facile des messages (avec intégration logo et image), récupération simple de mes contacts et planification des envois, pour ma petite entreprise c'est important.
La célérité avec laquelle ma préoccupation a été traitée.
Pour le moment, rien. J'apprécie beaucoup l'assistance.
Je ne recevais pas le code de validation de mon profil par SMS. L'assistance a alors validé le profil avec les informations nécessaires.
I am really very impressed with the customer service Sendinblue provides. Quick and apt. Also, when it comes to customers' privacy, they are very serious about it and always checks if things are going properly. It has all the necessary features for email, SMS marketing, automations etc. All in one place.
There's nothing much to dislike. The rooms for improvement are the notification area and the settings UI. Also the infographics on email stats could be a little more refined.
I am using Sendinblue primarily for email and SMS campaigns. I found their email templates quite helpful, even with the free plan. SMS campaign has all the necessary features, supported by respective country.
Their free tier is not trial version, is real with full functions. I have tried many others autoresponder, but still come back with this.
I think they should improve on their sign up form for website code selection section.
Great transactional email with good deliverability
I have been using Sendinblue for a while very good platform for interacting with my customers. It’s very helpful for SME (Small and medium-sized enterprises) to easily interact with their customers even if they are on a small budget. It provides you with an all-in-one email and marketing platform. Their email interface is pretty easy to use and additional features like the Sendinblue Tracker script can automate your work and can easily save your time. Their dashboard is very much organized and easily customizable so things remain neat and clean and don’t mess up.
Their paid plans are pretty costly and also if you’re not using your account for some time, it gets automatically deactivated. They need to improve their customer support service, it should be fast and on time , I think they can really improve in this area.
My experience of using Sendinblue was great. It’s really a joy and sigh relief that this software is helping a lot to small business owners like me who can easily manage and communicate directly with their clients without wasting their time and money. Their free plan is much sufficient, the template builder is very much easy to compose emails. The biggest fear for any small businesses is that their emails will directly go to the junk box and never get received by the customers, this issue is cleverly solved by the Sendinblue team by making sure that your emails go to the inbox rather than spam. The google analytics integration feature is really a helpful. It’s like a power packed all in one marketing platform with additional helpful features that can easily automate your marketing business. Few things are needed to be improved in the software like their expensive paid plan’s and improving their customer support services. But otherwise, my experience is very good with Sendinblue.
Sendinblue is a very easy-to-use email marketing software. I am using it for my website email campaign. It has a drag and drop email editor, and you can easily create an attractive email campaign for promotion and marketing. It has both free and paid plans, so you can start with free and test their service. You can store as many contacts as you like; you need not to worry about the growing list of your subscriber. Their template library is vast, and you also can save your campaign as a template/draft for the future. Email delivery is also speedy. They provide a detailed analysis of every campaign — overall cheap and best service.
Although they offer a free plan for testing and start, and it is sufficient but if you want to use paid plans, that are pretty costly. They de-activate your account if you forget to use it for a while. Support is also not up to the mark.
Sendinblue is helping me to interact with my website users; I am periodically sending campaigns and engaging my users. It helped me to grow my website users. With the analytics, I can understand what users want.
This platform is robust and easy to use and offers so much value to new entrepreneurs and small businesses. I like how they support and innovate regularly. The platform is also pleasing to look at.
I think working with subdomains or websites could be much easier. I also think team management or subaccounts could be easier too. I would also like to see more integrations.
Small business email marketing and developing newsletters for readers. I am still moving around the app and learning more about it when i can. I think it is a great one stop solution.
Easy interface to use for beginners like me A lot of ready to use emails and landing pages templates Best tool that you can use to lunch looklike Facebook ads
What i dislike is you must upgrade your plane to use facebook ads features Needs more improvement in email templates designs Sometimes website lagging when you add your contacts
The mais proplems is that the most of sendinblue alternative are expensive But here you can send 300 emails daily and that's just perfect for my small business
I can get the word out and sell more with sleek email messages that I can design in no time.
What I dislike about SendinBlue is not finding about it sooner.
The problem I solve with SendinBlue is designing friendly e-mails that work better than traditional ones.
Très simple à utiliser et à configurer, et une api très facilement à mettre en place.
Manque la possibilité de créer des multicomptes utilisateurs (pour divers clients par exemple)
Envois d'emails et de campagnes SMS. Rapidité et facilité d'emploi. Gagne du temps pour faire bien.
Pouvoir créer ses emails simplement avec la création de template simplifiée.
L'ajout de l'aperçu d'une vidéo n'a pas fonctionnée
Nous pouvons créer des campagnes professionnelles
Sales and Marketing tool with the right guidelines for our company.
Limited ability to integrate with third-party solutions.
Building stronger relationship with our customers and keeping track of customers details.
The simplicity and scalability of this tool. You can use just email marketing or you can also integrate a bunch of usefull things such as landing pages, forms, customization, custom audiences for facebook and more.
The poor marketing they have done to Sendinblue. I think this is one of the best all in one platforms out there.
Email marketing, client onboarding, sales funnels and landing pages for all of my clients.
Userfriendly interface & Clear communication with customer care representatives.
I personally have not found any downside to the website yet.
We don't have to send emails to our clients traditionally
Sendinblue has an easy to use elegant interface so I can focus on my content and message instead of worrying about formatting.
None. Sendinblue has generous features for free users and even more generous for paid.
Connection with my community is key to our organization. Sendinblue allows us to do that easily.
Easy to use and helpful videos for learning the features. Importing email addresses takes only a few minutes. Editor for designing emails is easy to use.
It would be nice to have popup forms on special events like leaving the website or scrolling down for 5 seconds would be integrated as well.
I am sending email newsletters to my customers. My customers can use the double-opt-in confirmation. Servers in EU
We use Sendinblue for automating our email marketing campaigns. It is a quick process of sending and delivering emails to our target audience. We alo get a report of how many people have opened or read our emails, which is also nice.
The customer support team needs to be quicker in responding to issues. The rest is amazing.
We have a target audience list to whom we send emails at one go, saving time and energy. The best part is that we are not charged based on the number of emails we send. So relaxing is Sendinblue.