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HubSpot Marketing Hub Logo
HubSpot Marketing Hub
4.4
(10,641)
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HubSpot Marketing Hub Reviews & Product Details

HubSpot Marketing Hub Overview
What is HubSpot Marketing Hub?

HubSpot Marketing Hub is powerful software comprised of a suite of tools designed to convert visitors into leads. The platform allows users to create lead flows and forms and kickback emails, gather accurate analytics, and deliver great audience insight that can help grow your business. Using the software, you gather enough data to optimize marketing efforts. The platform is used by over hundreds of thousands of customers all over the world who rely on HubSpot to attract and engage customers.

Company HubSpot
Year founded 2006
Company size 1001-5000 employees
Headquarters Cambridge, MA
Social Media
HubSpot Marketing Hub Categories on Findstack
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HubSpot Marketing Hub Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
HubSpot Marketing Hub Features
A/B Testing
Analytics/ROI Tracking
Attribution Modeling
Behavioral Targeting
CRM Integration
Campaign Management
Contact Management
Content Management
Customer Data Platform
Customer Surveys
Customizable CTAs
Drip Campaigns
Dynamic Content
Email Marketing
Event-Based Triggers
Forms Management
Landing Pages/Web Forms
Lead Management
Marketing Automation
Mobile Marketing
Multichannel Marketing
Predictive Analytics
SEO Management
SMS Marketing
Sales Intelligence
Segmentation
Social Media Integration
Web Analytics
Website Visitor Tracking
Workflow Automation
HubSpot Marketing Hub Media
HubSpot Marketing Hub video thumbnail
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HubSpot Marketing Hub Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: April 15, 2025
HubSpot Marketing Hub Logo
10,641 HubSpot Marketing Hub Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Jan 28, 2021
 Source
Overall Rating:
5.0
Olivia M. avatar
Olivia M.
Internal Sales
Share
"HubSpot is very easy to use"
What do you like best about HubSpot Marketing Hub?

It's incredibly simple to use and can be shared within the whole team.

What do you dislike about HubSpot Marketing Hub?

Some things can be long winded, having to create a button then the email for example. But once you use it a couple times you become used to the process.

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

We didn't have any marketing in place before Hubspot, being able to schedule social media posts is a huge benefit.

Mid Market (51-1000 emp.)
Jan 28, 2021
 Source
Overall Rating:
5.0
EL
Emily L.
Community Relations Coordinator
Share
"Easy Way to Manage Marketing and Continue Learning"
What do you like best about HubSpot Marketing Hub?

I love that the platform not only allows you to post to social media and interact easily but it also helps with drip campaigns, email marketing, and learning.

What do you dislike about HubSpot Marketing Hub?

You do have to put in some work at the beginning just to learn all the ins and outs.

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

I no longer have to log into all social media channels every day. I love that everything is in one place.

Small Business (50 or fewer emp.)
Jan 28, 2021
 Source
Overall Rating:
5.0
DG
Dylan G.
Copywriter
Share
"Easily automate tasks across departments"
What do you like best about HubSpot Marketing Hub?

I like the ability to customize emails, forms and create automated workflows to decrease the amount of work our Sales department has to do to nurture a lead.

What do you dislike about HubSpot Marketing Hub?

I dislike that there is no way to create an automated email without using a template. I would perfer to work from scratch in many situations, in order to custom tailor our marketing communications to our clients based on certain qualifiers. I also wish there was a way to more effectively rotate the contact owner equally, instead of it being randomized. We are often finding that MQLs and SQLs are not being equally divided between the contact owner.

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

Using the HubSpot Marketing Hub, I've been able to automate more tasks that our Sales department would otherwise have to waste time on, including phone and chat time with customers. The Form flexibility has allowed me to gather pertinent information about our clients and then provide those details directly to our Sales team via the Slack API, so they never miss a lead.

Mid Market (51-1000 emp.)
Jan 28, 2021
 Source
Overall Rating:
5.0
Anthony W. avatar
Anthony W.
Digital Marketing Operations Manager
Share
"Simple, effective and amazing!"
What do you like best about HubSpot Marketing Hub?

I like that everything is in one simple hub. I don't need to work between 2-3 different clients or software. I stay in the hub and get stuff done!

What do you dislike about HubSpot Marketing Hub?

I wish it was easier to target subscribers who did not open a particular email, then try sending that to them again. MailChimp makes this easier. Having the ability to create more variants - I know hubspot released A/B testing, but other ESP allows multivariant testing. I dislike some of the reporting. I do love how everything is in one hub. It makes my job so much easier.

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

Problems solved - the ability to track ROI from our email marketing efforts. I am able to streamline reports and make edits on the fly. I think the software is great overall, I do love that Hubspot offers so much training and customer support. Anytime I have a question, I reach out to them and they get back to me ASAP. It really helps my day to day and allows me to visualize what we're doing from a marketing standpoint. Not many other software can help do this. I would like it if there were more resources for some of the more difficult problems like setting up different form fills for landing pages, right now we are tracking everything as one and it's not as efficient as it should be. Maybe this is due to me being a new user, not entirely sure, but I hope I find a solution soon!

Mid Market (51-1000 emp.)
Jan 28, 2021
 Source
Overall Rating:
5.0
Stephen S. avatar
Stephen S.
Head Of Marketing
Share
"Simplified Socia Media Organization and Scheduling"
What do you like best about HubSpot Marketing Hub?

The Social Media tool within HubSpot Marketing is our key management platform for our LinkedIn, Twitter and Facebook accounts. Having a single calendar to manage our content scheduling as well as having pre-set time settings ensures we are pushing content daily at the appropriate times. It also enables multiple team members to work on social who can focus on the content while leaving the time to post for the tool to handle. Finally, the Clone feature provides automatic re-send capability for our top posts without having to re-write the content; thus saving time which is always a challenge.

What do you dislike about HubSpot Marketing Hub?

I would like to have the ability to write content and select multiple social media channels to send the content without having to redo the process for each social media challenge.

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

As HubSpot Marketing is our primary marketing tool it saves us considerable expenses in having to purchase an additional tool for social media; obviously this is a nice benefit to save operational expenses. This tool is also allowing multiple marketing team members to create new social content and easily post without having to learn a complex social tool. Overall, we are saving time and money while offering an opportunity for our entire marketing organization to create social content.

Mid Market (51-1000 emp.)
Jan 28, 2021
 Source
Overall Rating:
5.0
Franca Q. avatar
Franca Q.
Secretaria
Share
"A good experience with HubSpot"
What do you like best about HubSpot Marketing Hub?

The best about HubSpot is being able to have multiple accounts connected. Also being able to schedule multiple posts and to clone them in different accounts.

What do you dislike about HubSpot Marketing Hub?

The thing I dislike the most is not being able to tag people from Linkedin.

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

I'm able to save time by scheduling the posts in advance.

Small Business (50 or fewer emp.)
Jan 15, 2021
 Source
Overall Rating:
5.0
BK
Basharat K.
Small Business Owner
Share
"A truely friendly user, solution for all, loved it."
What do you like best about HubSpot Marketing Hub?

All the way they help and support what you need to do. b000

What do you dislike about HubSpot Marketing Hub?

i didn,t face any issue yet.as a suggestion i would like to recomend colour change

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

increased my traffic and automate my work and easily reached to my customers

Mid Market (51-1000 emp.)
Jan 13, 2021
 Source
Overall Rating:
5.0
FA
Frank A.
Information Technology Specialist
Share
"Hubspot covers any need you have in the area of SEO"
What do you like best about HubSpot Marketing Hub?

With Hubspot it's easy to monitor the quality of all our marketing operations regardless of the channel they're being conducted in. Hubspot's landing page configuration templates are very comprehensive.

What do you dislike about HubSpot Marketing Hub?

The catalog of email templates is too simple. You can't manage predictive sales processes as you can on other marketing and SEO platforms, which shows that Hubspot is not focused on the sales application, but on marketing.

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

Hubspot remains one of the best acquisitions when it comes to working with research and market segmentation. We like that it can be applied to achieve high results in marketing analytics and SEO management.

Enterprise (> 1000 emp.)
Jan 06, 2021
 Source
Overall Rating:
5.0
Abdul M. avatar
Abdul M.
Sales Executive
Share
"Excellent marketing platform"
What do you like best about HubSpot Marketing Hub?

It is very effective in ensuring that our products are marketed at the right time. Customers receive our marketing emails from time to time on the update of our products. We have won many clients since we started using this platform.

What do you dislike about HubSpot Marketing Hub?

This platform works well and I have not experienced any drawback from the functionality and the services it renders to our organization.

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

It helps us on updating our customers on our products. It also gives us feedback from our clients on how our products should look to fit their needs.

Small Business (50 or fewer emp.)
Jan 05, 2021
 Source
Overall Rating:
5.0
NK
Nijil K.
Founder
Share
"HubSpot lets me focus on what matters!"
What do you like best about HubSpot Marketing Hub?

I cannot praise HubSpot enough for my fellow product marketers! The data that the tool provides for every piece of communication is invaluable to my job. The tool is simple enough for me to do exactly what I need, and if I ever need to make some modification to a template, I'm able to do so without any background in code. It's this combination of simplicity and breadth of features that really helps HubSpot standout. Unlike other bloated marketing automation or CRM tools, the HubSpot design team really knows how to put their users front and center. It's a beautifully designed software that puts what matters front and center. I also have to give kudos to the product team at HubSpot. The throughput in which they push out new features is impressive given the massive scale and complexity of the product. They have a roadmap and they deliver on it! I'm a big fan of HubSpot and I can't recommend it enough.

What do you dislike about HubSpot Marketing Hub?

The data that you can get from HubSpot is robust, but I do wish there were easier methods to cut data at the user level.

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

HubSpot allows the Marketing and Design teams to collectively manage our company's marketing site and it's information architecture. We can quickly spin-up landing pages, blog posts, eBooks, and so much more!

Small Business (50 or fewer emp.)
Jan 04, 2021
 Source
Overall Rating:
5.0
DK
Dimitri K.
D Kappos
Share
"Everything you need for marketing automation"
What do you like best about HubSpot Marketing Hub?

- Workflows are easy to setup - Everything is user friendly - Easy to show to clients - Smart ways to setup leadflows - Very good support from Hubspot by chat

What do you dislike about HubSpot Marketing Hub?

- Limitations in forms - Lack of integration with some social media management tools

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

We automated the whole marketing funnel. From automated emails to follow up with the account managers

Small Business (50 or fewer emp.)
Dec 30, 2020
 Source
Overall Rating:
5.0
RM
Rachel M.
Marketing Content Manager
Share
"Incredible Marketing Tool"
What do you like best about HubSpot Marketing Hub?

I love how interconnected features are for campaigns. From email campaigns to social media posts, landing pages to contact forms, we can tie all our marketing efforts to the same campaign then analyze results. Plus they seamlessly connect to our contacts. I also love HubSpot's educational materials. From blog posts to the annual INBOUND conference, HubSpot training is top-notch!

What do you dislike about HubSpot Marketing Hub?

Wish there was an easier way to see the images tied to an add when analyzing performance. Same with previewing social posts on the calendar view.

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

Integration of our marketing efforts and campaign tracking. Also above mentioned benefits of education and training.

Mid Market (51-1000 emp.)
Dec 22, 2020
 Source
Overall Rating:
5.0
Joan L. avatar
Joan L.
Senior Digital Marketing Manager
Share
"All-in-one marketing platform"
What do you like best about HubSpot Marketing Hub?

The biggest benefit of HubSpot by far is having all your marketing tools in one place, making it easier to manage your assets and contact information, as well as reducing the additional risk, cost and admin that come with using a combination of different third party tools to achieve your marketing needs. Instant support is available through phone, email or online chat. The academy provides useful videos on how to use the different tools and you can usually find answers to your questions in the community forum. There are also plenty of blog posts that provide how-to guides on all the different bits of functionality. The interface is very user friendly and easy to navigate.

What do you dislike about HubSpot Marketing Hub?

Reporting on email performance is limited so I am currently exporting data to a spreadsheet in order to report on the specific metrics we need. Another limitation is the way folders are organised within the different areas - landing pages and emails can be organised into sub folders but you can’t have sub folders within forms and workflows. Also, it’s possible to view the number of times someone opens an email but this info can’t be extracted and would be very useful info for lead scoring and retargeting. That said, if there is a feature missing that you need, you’ll usually find someone else who has requested the same feature in the community hub, and it’s possible to up-vote the idea. If there are sufficient up-votes, the idea will be considered for development.

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

Marketing automation to improve our comms and make processes more efficient. Compared to other platforms, HubSpot is a very flexible and powerful marketing automation tool.

Mid Market (51-1000 emp.)
Dec 22, 2020
 Source
Overall Rating:
5.0
SS
Sirarpi S.
Digital Marketing Specialist
Share
"I enjoy using HubSpot Marketing Hub and Hubspot overall"
What do you like best about HubSpot Marketing Hub?

It's easy to use, you have all the necessary marketing tools at hand. No need to go back and forth. No need to choose several different marketing platforms because HubSpot offers all the necessary tools.

What do you dislike about HubSpot Marketing Hub?

I like all the aspects of HubSpot. Except for the loading. Sometimes the marketing Hub takes too long to load

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

I use it for marketing purposes of our company. We schedule our social media content, we create landing pages, forms, email marketing campaigns.

Small Business (50 or fewer emp.)
Dec 22, 2020
 Source
Overall Rating:
5.0
DP
David P.
Director Of Search
Share
"Innovative Marketing Tools w/ Outstanding Reporting Capabilities"
What do you like best about HubSpot Marketing Hub?

A month after migrating our site onto Hubspot's platform, I still find something new and useful everyday. I especially enjoy the lead notification capabilities, how they integrate with Slack, and the ability to report from nearly any angle you can think of. Definitely provides metric-based content strategy and inbound activity guidance on a consistent basis.

What do you dislike about HubSpot Marketing Hub?

Nothing considerable to speak of. I was initially frustrated with some of the website WYSIWYG Editor's idiosyncrasies... but that lasted about a day and I just needed to get used to them. Now I prefer HubSpot's editing tools to CMS platforms I've used in the past.

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

Hubspot makes it far easier to trace leads back to channel source than ever before. The CRM and related account information capabilities are second-to-none. The reporting dashboard customization ability is extensive. The article/post/page-specific metric readout at the bottom of each main editable area is efficient and very convenient.

Small Business (50 or fewer emp.)
Dec 21, 2020
 Source
Overall Rating:
5.0
Kisha V. avatar
Kisha V.
Digital Marketing Manager
Share
"Learn the Tool to Get the Most Out of Your Data"
What do you like best about HubSpot Marketing Hub?

I like how the data talks to each other, so I can see what content leads interacted with before they became a deal. The CRM integration with the content and marketing activities are gold, but be sure to set up the campaign correctly in the beginning and learn the tool so you can get good reports at the end. It's not set it and forget it.

What do you dislike about HubSpot Marketing Hub?

I'm not sure why HS is getting rid of the draft mode of uploading a blog post from Google doc. I love this feature. Hoping I can paste a new blog post easily from a Doc file with the other method of creating a post. This will save time with formatting the post.

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

Figuring out which posts are performing well as far as views and conversions. I can easily see what emails people are clicking and converting with. I can see what subject lines are getting opens. I can see what campaigns are influencing deals and revenue.

Small Business (50 or fewer emp.)
Dec 21, 2020
 Source
Overall Rating:
5.0
Ray F. avatar
Ray F.
Marketing Manager
Share
"Tools for Every Level of Marketer"
What do you like best about HubSpot Marketing Hub?

Hubspot has a tool for nearly every aspect of our marketing initiatives. Yes, the SEO tools aren't as good as SEMrush. Yes, the ads tools are more granular in Adwords (as I'd hope they'd would be). However, when it comes to the interconnectivity of every major marketing facet (outside of direct mail, and there's integrations for that), Hubspot is the go-to for omnichannel marketing.

What do you dislike about HubSpot Marketing Hub?

The reliance of software lends itself to a complete disregard for direct mail. With the malleability of Hubspot's properties, we're able to patch together a solution (physical products are a big part of our marketing, as a promotional products vendor).

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

One single source for all marketing tools, and the connected reporting that stems from it. No longer are we using an ever-growing marketing stack. Hubspot, and a couple other tools relevant to our industry.

Small Business (50 or fewer emp.)
Dec 21, 2020
 Source
Overall Rating:
5.0
Alejandro Alberto B. avatar
Alejandro Alberto B.
Analista De Marketing Y Trafico
Share
"Creation of landing page and emails"
What do you like best about HubSpot Marketing Hub?

From Hubspot I allowed you to perform multiple functions, it is a good application to start with all the Marketing processes that one requires and wants. At the time of campaign creation, A / B tests, creation of landing pages for web pages and the same emails for shipments

What do you dislike about HubSpot Marketing Hub?

I still do not find anything negative to the application

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

At the moment I have handled the application well and have implemented other actions. It gives me advantages in all marketing issues and push up management for marketing efforts

Enterprise (> 1000 emp.)
Dec 21, 2020
 Source
Overall Rating:
5.0
AC
Alexis C.
Founder
Share
"Intuitive and easy tool for fast development and landing page production."
What do you like best about HubSpot Marketing Hub?

I really love that hubspot uses a local programing language that allows you to interact with the html structure based on users selections inside a website, landing page, mail editor, etc.

What do you dislike about HubSpot Marketing Hub?

What i dislike of hubspot is the accesibility to files or folders while i ended to edit a landing page, like if i exit the editor i lose the order where i started editing landing pages one by one or is just hard to access a folder again and clicking again the number on the page result.

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

It helps me with my development code, for example when i need to do some logic on javascript but sometimes there's a moment where i don't know how to solve the problem so i realize that Hubl has a logic side when i need it.

Small Business (50 or fewer emp.)
Dec 21, 2020
 Source
Overall Rating:
5.0
CC
Cesar C.
Founder
Share
"Excellent tools for testing strategies to engage with customers"
What do you like best about HubSpot Marketing Hub?

The design tools that hubspot offer allows to quickly mock up, discuss with team and set up custom looking landing pages, emails and more, it really saves a lot of time and it offers everything needed to capture leads easily.

What do you dislike about HubSpot Marketing Hub?

Some of the design functions can be expanded to make it even easier to customize material. Also I wish there was a way hubspot could assist in helping set up emails in a way that reduces the chances of having them go to spam or promotions for gmail users

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

its very easy to be able to have control over the companies CRM from one platform and easily work on marketing strategies with a team in a common platform

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