Sendinblue’s popularity among small businesses is rooted in its extensive features that include email, SMS, and live chat functionalities and segmentation features that can personalize communication with customers. The platform also supports landing page creation, A/B testing, heat mapping, and a host of other features and integrations designed to boost productivity.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Offers all of the functionality of market leaders in the industry, but at a fraction of the price.
Nothing so far.. i did like the bulk unsubscribe feature with Mailchimp that would allow us to move people around lists. But we can only blacklist on Sendinblue which is fine.
Saving cost primarily.
It's really easy to use both for expert and for dummies, guides are available to see how to do things and the support is perfect
nothing at the moment, still descovering
I need to have a email marketing tool and I could not afford expensive ones, here I find a solution
That you don't have to pay initially, it's powerful with a lot of features. Simple UI.
Nothing, except my campaign data failed to show last week, but you doubled my email sending credit which is good way to say sorry.
Email marketing is important, the lifeblood of business. So it's good that sendinblue has that support to help you if you feel lost about creating complex campaigns. I can manage multiple client automations with this.
Very affordable and customizable with options for creativity.
Interface can be a bit clunky, but overall easy to use.
Mass marketing via email is made easy
Le SAV, les IP dédiée, la simplicité d'utilisation
Les templates des newsletters sont à améliorer notamment en terme d'images + texte et vidéo
L'envoi de Newsletters Plus de visibilité et fidélisation de clients
Efficient easy to use Fast Dashboard works well and is easy on the eye
maybe a tutorial would help But i guess I only scratched the surface of its ability
just use it for a newsletter
The drag and drop feature makes it easy to design great looking emails
Not many templates, can only send 300 a day on the free plan.
This allows us to keep in touch with our customers, the reporting is also good enabling us to make the content relevant to those who regularly open them.
The drag and drop templates are super easy to use and customize everything from images, to font style and size, to color of the background.
The workflows are a bit complicated if you're just starting out. I'd recommend reviewing everything before attempting to set up a campaign. I've had to go back a few times to re-do a campaign I thought I'd already completed, only to find I created a campaign in a different section that couldn't be brought over to my automation tasks. Learning curve!
Email marketing automation and lead management with workflows.
Price, much cheaper than Mail Chimp for example, Easyness of use, can be in French and not only in English
According to my needs I don't see any problem
It's the 1st emailing platform I use and all I need is included.
The simplicity of adding new contacts, altering current contacts and the customer services have been very good, so far.
Nothing really, though it's early days! We have only recently started using SendinBlue and have not yet used all facilities, still exploring.
I think the ease of setting up lists will enable us to use SendinBlue for low profile emails much more than we have been doing, so increasing our email communication with current advertisers in particular.
Great price and all the basic features we need
Initial account approval requires you to schedule a post then the Send in Blue team is notified and reviews your account. Then the post is no longer scheduled - which doesn't make any sense. This only happens when initially setting up the account, but it is problematic .
All thebasics
The interface is easy to understand and it was pretty painless designing my first campaign. I like that their packages are based on the number of sends instead of subscribers, which works better for my situation.
There were some glitches in MS Edge, so I had to switch to a different browser. But customer service was quick to respond and it was an easy enough fix.
I'm using SendinBlue for a secondary list and it's been an affordable way to manage it.
SendinBlue offered a simple and affordable solution for my email marketing needs. It was fast and easy to setup.
SendinBlue offers a variety of features that sometimes overwhelmed me. Perhaps start with less and build up to more advance features.
I need email newsletter system
Unlike most marketing platforms, Brevo doesn't charge you based on the number of contacts, which is very helpful in scaling up. Also, it has an easy-to-use platform
It will block you anytime for verification. So Switching from another platform to this is not very convenient
Email Marketing
Outil aux tarifs raisonnables, qui propose de multiples fonctionnalités pour créer des newsletters. Le Service client réactif et à l'écoute, ce qui est un vrai plus. Nous l'utilions régulièrement, pour nos emailings et envoi d'informations aux adhérents, et en sommes satisfaits.
Les tutos en ligne pour apprendre à utiliser l'outil ne sont pas toujours très explicites. Un temps d'adaptation est nécessaire pour la gestion des contacts, et la construction des modèles.
Nous avons rencontré des soucis de facturation (mauvais abonnement facturé) , de gestion des contacts et de clé API. Le service nous a aidés du mieux qu'il a pu à chaque fois, mais certains "langages" (exemple : clé API, automation...) ne sont pas à la portée de tous (attention aux petites structures qui n'ont pas de service informatique et doivent se débrouiller seules).
First the support. A dedicated team always available even on phone which is greatly appreciated. The services are great, switching from emailing to CRM actions, automations and transcationnal is easy and understandable.
We would like to use automations based on contact's secondary attributes. Fopr example, send an automatic journeys to people 2 days before an event which date will be added on contact's secondaries attributes
Automatic journeys, stats, logs to verify if eveything is ruling. We can save a lot of time with customer journeys and automations. It also helps us to push fidelity around our customers.
The email builder, the landing page builder and the ability to store contacts.
The customer support does not go above and beyond to help with critical issues.
SendInBlue helps make landing pages easily
The best tool to send an email campaign with a customizable template is available in the existing dashboard Marketing automation is an additional advantage that helps automate the entire campaign activities.
The main disadvantage is that the trial version; offers limited send daily, which needs to be improved. List segmentation in this tool is more complicated, and most of the emails we are sending have been in progress for a long time.
Sendinblue helps to create campaign automation which is easier to create a campaign with a subscriber list. HTML Editor and template editor helps to create customized content for the user as well.
I've been using Sendinblue for 5 years now and I'm happy with the system especially the drag and drop email creation. The user interface is easy to use, managing contacts is a breeze, API integration with full documentation plus the tech support is also top-notch. I highly recommend using Sendinblue for all your Email marketing needs
I love Sendinblue, I say the system is great for my requirements and I can't say anything to dislike. Maybe improved email creation using mobile devices in the future will be good.
Sending Bulk Email For Real Estate Marketing. So far, we are receiving leads from the EDM campaigns that converted into buying property. Sendinblue definitely made our Email marketing efforts easy and fun.
The ease of use and intuitive approach are great!
I find that the price is a bit too high.
I'm solving the lack of an efficient newsletter delivery system