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Zoho Campaigns Logo
Zoho Campaigns
Effortless Email Marketing Automation
4.4
(974)
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Zoho Campaigns Reviews & Product Details

Zoho Campaigns Overview
What is Zoho Campaigns?

Zoho Campaigns is an all-in-one email marketing platform designed for small to medium businesses. Among its key features, email automation, landing pages, social media integration, and an intuitive drag-and-drop editor are cited as top tools that customers love. However, one of its best features is its ability to segment your contacts based on their behavior and interests, allowing for more personalized and effective campaigns. Overall, Zoho Campaigns is a powerful and user-friendly solution for businesses looking to grow their email marketing efforts.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
Managed by:
KM
Khalid Mohamed
UX/UI web design
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Ask Questions about Zoho Campaigns
What Zoho Campaigns is best for?
How does Zoho Campaigns compare to Constant Contact?
What are the pros and cons of Zoho Campaigns?
Zoho Campaigns Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Zoho Campaigns Features
A/B Testing
API Access
Analytics/Reporting
Automated Responses
Bounce Management
Campaign Scheduling
Contact List Import/Export
Custom Fields
Customizable Templates
Deliverability Tools
Drag-and-Drop Editor
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Tracking
Event-Triggered Email
Geolocation Tracking
Integration with CRM
Landing Pages/Web Forms
Mobile Optimized Emails
Multi-channel Marketing
Personalization
Real-Time Analytics
Segmentation
Social Media Integration
Spam Testing
Subscriber Management
Survey/Poll Management
Template Management
Unsubscribe Management
Zoho Campaigns Media
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Zoho Campaigns Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: March 15, 2025
Zoho Campaigns Logo
974 Zoho Campaigns Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Mar 14, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Good for support "
What do you like best about Zoho Campaigns?

The zoho campaign I liked the most was zoho assist

What do you dislike about Zoho Campaigns?

What I disliked was that it had to download the program to work

What problems is Zoho Campaigns solving and how is that benefiting you?

Business problems we were solving were issues with our software on a clients computer.

Enterprise (> 1000 emp.)
Mar 13, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great and Easy Campaigning Tool"
What do you like best about Zoho Campaigns?

Managing subscriber list, Easy import and export option, Campaign Templates...

What do you dislike about Zoho Campaigns?

Sometimes campaign emails goes to spam box...

What problems is Zoho Campaigns solving and how is that benefiting you?

I have mostly used it for news campaigning for election awareness. It was an internal election process. It helped to to reach out to my people easily.

Mid Market (51-1000 emp.)
Mar 13, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Zoho Review"
What do you like best about Zoho Campaigns?

I like the ability to review previous visits with customers.

What do you dislike about Zoho Campaigns?

I wish there were a screen for the mobile app showing tasks and events for an entire week or even just multiple days at a time.

What problems is Zoho Campaigns solving and how is that benefiting you?

I am able to easily track visits to customers with Zoho, which is a benefit. The business problem was effortlessly reviewing previous customer information.

Small Business (50 or fewer emp.)
Mar 09, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Its easy to use"
What do you like best about Zoho Campaigns?

Write easy messages. Easy send campaign

What do you dislike about Zoho Campaigns?

Picture size is no to use resizing. Lists cant useful.

What problems is Zoho Campaigns solving and how is that benefiting you?

New project can use it.

Enterprise (> 1000 emp.)
Mar 07, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Big Fan of Zoho Campaigns"
What do you like best about Zoho Campaigns?

Zoho Campaigns is a comprehensive email marketing manager. It's easy to use, has great reporting, and integrates with other Zoho products. It offers a user friendly and intuitive interface and support is always a chat box away. Highly recommended.

What do you dislike about Zoho Campaigns?

I'm very particular with how my email campaigns look and feel and unless you have html technical skills (I don't) Zoho can be somewhat limited when it comes to design.

What problems is Zoho Campaigns solving and how is that benefiting you?

email marketing and client follow-up.

Small Business (50 or fewer emp.)
Feb 27, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Excellent tool"
What do you like best about Zoho Campaigns?

The simplicity of creating and monitoring the email campaigns

What do you dislike about Zoho Campaigns?

I like most of the futures and 8nterface

What problems is Zoho Campaigns solving and how is that benefiting you?

Capturing leads

Small Business (50 or fewer emp.)
Feb 24, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Davis Review"
What do you like best about Zoho Campaigns?

Integration is great. It is very easy to use and quite simple to build emails

What do you dislike about Zoho Campaigns?

Issue with facebook reported without any details. Also there must be a way to remove bad email addresses in the CRM based on the bounce report.

What problems is Zoho Campaigns solving and how is that benefiting you?

Reaching out old customers in an easy way and being able to track those who took action.

Mid Market (51-1000 emp.)
Feb 13, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great Customer Support"
What do you like best about Zoho Campaigns?

Can always call support and get an answer.

What do you dislike about Zoho Campaigns?

fonts and font size go wacky at times. We've tried typing in a block text using the advanced features. Alll looks great, but then a week later or so, seems different fonts have been applied

What problems is Zoho Campaigns solving and how is that benefiting you?

lead demand and driving opps into pipeline

Small Business (50 or fewer emp.)
Jan 30, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"It's a great product "
What do you like best about Zoho Campaigns?

As a Zoho One user I get so much for my money! Zoho Campaigns is easy to use and since it effortlessly links to my CRM I can easily see how my campaigns are performing making my marketing more efficient.

What do you dislike about Zoho Campaigns?

the GDPR feature is not very easy to understand - if you could simplify this

What problems is Zoho Campaigns solving and how is that benefiting you?

Marketing campaigns now link to my customers and leads making it easier to see who is engaged and who isn't

Small Business (50 or fewer emp.)
Jan 29, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"This is a great site "
What do you like best about Zoho Campaigns?

This site is a great, as it allows me to send emails to customers and follow them and revise misleading mail and real mail ... This is really genius

What do you dislike about Zoho Campaigns?

tell now i didn't found any thing that i feel that am dislike it for

What problems is Zoho Campaigns solving and how is that benefiting you?

It gave me a great help in sending a huge amount of email with one click...

Small Business (50 or fewer emp.)
Jan 29, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"great service"
What do you like best about Zoho Campaigns?

lots of options for automating and using it with 3rd party systems

What do you dislike about Zoho Campaigns?

a little too heavy on the design. Sometimes its hard to determine what screen you are into and what is the next action you need to take to send/upload. etc..

What problems is Zoho Campaigns solving and how is that benefiting you?

sending emails to buyers lists

Small Business (50 or fewer emp.)
Jan 16, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"good - integration with Zoho CRM needs to improve"
What do you like best about Zoho Campaigns?

easy to build a campaign, simple to use and clone previous campaigns is a benefit

What do you dislike about Zoho Campaigns?

integration with CRM - would like direct activity generation for CRM users based on opens, clicks etc in campaigns

What problems is Zoho Campaigns solving and how is that benefiting you?

promoting our business

Small Business (50 or fewer emp.)
Jan 16, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"New User"
What do you like best about Zoho Campaigns?

Customer service via chat is outstanding.

What do you dislike about Zoho Campaigns?

Email editor is limited in its usability. Such as not being able to change "Button" colors or resize images.

What problems is Zoho Campaigns solving and how is that benefiting you?

Being able to integrate with Zoho CRM is giving us the information we need to contact prospects in the right manor.

Small Business (50 or fewer emp.)
Jan 13, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"I am feeling so great to come across this zoho."
What do you like best about Zoho Campaigns?

I was exhausted with all other free email marketing software where I have to spend hours to create a neatly designed form and it's like hell to get a just signup form if you don't know coding, but here everything is one page. I love the way they placed code for all button trigger,signupform,website code and wordpress code and a lot which makes work very fast. I also love the campaigns and automation which I love to give 5 out of 5 because they are all just there for us for free:) To conclude, I just love the Zoho Campaigns and a kinda proud that this is an Indian Company

What do you dislike about Zoho Campaigns?

I felt some frustrated with some button not working. It also sucks while loading for something after I clicked the button, because I am not able to know whether I pressed it or not. One more thing, sometimes it is showing embedded code generation failed to generate. Button for popups is also not working when I added the code into my wp site posts. Everything is fine, but it would look great if you can use some rich design interface.

What problems is Zoho Campaigns solving and how is that benefiting you?

I am running an e-commerce store and also an affiliate site, so I always in need of connecting with my subscribers. This is the best for getting very near to my subscribers, creating automation and workflow when I am promoting sales.

Small Business (50 or fewer emp.)
Dec 18, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Lot of options"
What do you like best about Zoho Campaigns?

The link with CRM and all other Zoho products

What do you dislike about Zoho Campaigns?

A bit complicated for initial setup (solved by intgrator)

What problems is Zoho Campaigns solving and how is that benefiting you?

Tracking contacts activity on the website

Small Business (50 or fewer emp.)
Dec 06, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"New User"
What do you like best about Zoho Campaigns?

The system provides a wide variety of options for creating engagement with customers. Impressive for a free account compared to other CRM email apps. Templates are simple to use and present a professional looking finished product.

What do you dislike about Zoho Campaigns?

Not as intuitive as some other available apps but once the user becomes comfortable with the process flow this issue disappears.

What problems is Zoho Campaigns solving and how is that benefiting you?

Better communication with customers. Migrating from another competing app, it remains to be seen if Zoho is all that it appears to be.

Enterprise (> 1000 emp.)
Dec 02, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Facil de manejar"
What do you like best about Zoho Campaigns?

El configurador y la integracion con el sistema de CRM hacen que la monitorizacion y el sistema de reporting sea fantastico pudiendo tener una vision 360 del cliente

What do you dislike about Zoho Campaigns?

no tener previews gratuitas en todos los dispositivos, que la integracion con CRM sea por listas y no poder hacer segmantaciones con listas relacionadas

What problems is Zoho Campaigns solving and how is that benefiting you?

Resolvio el centrar todo en una sola plataforma donde no tener que tener datos de terceros en diferentes bases de datos que creaban problemas legales ante la nueva ley de GDPR

Small Business (50 or fewer emp.)
Nov 13, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"First Time Zoho Campaign user"
What do you like best about Zoho Campaigns?

ability to integrate with zoho crm although I still need to see this in practice

What do you dislike about Zoho Campaigns?

Review Process and Bounce Rate limitations for emails that don't bounce. Mailchimp is less tolerable and Constant contact is more tolerable or at least they will answer the phone to offer support. still waiting to contact

What problems is Zoho Campaigns solving and how is that benefiting you?

Inability to send out more than 1000 emails at a time with Zoho CRM

Mid Market (51-1000 emp.)
Nov 05, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Marketing Champaigns"
What do you like best about Zoho Campaigns?

Can do unlimited email blasting. Auto recording for those who didn't open the mailing

What do you dislike about Zoho Campaigns?

Attaching documents. Icon seem too big. Or maybe I'm not sure how to use it.

What problems is Zoho Campaigns solving and how is that benefiting you?

Emailing going into spam

Small Business (50 or fewer emp.)
Mar 26, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Organization of campaigns key"
What do you like best about Zoho Campaigns?

The ability to "dashboard" all past efforts, for as long as organization allows, is key to utilizing Zoho Campaigns and learning from past tests and campaigns.

What do you dislike about Zoho Campaigns?

The product is very unique and thus not user friendly at first, learning curve is really steep but support is there to help. Feel free to ping support often - they are very friendly and quick with assistance

What problems is Zoho Campaigns solving and how is that benefiting you?

Original goals are to do marketing campaigns and email marketing efforts all via the zoho campaigns dashboard and tools. While leveraging from our extensive contacts database used in Zoho CRM, the campaigns module makes it seamless to market to these same people throughout the sales cycle. Ours is an extensive non-impulse B2B sale and thus has multiple touch points and contacts over time in order to stimulate and close a sale. Generating these touch points with the campaigns module is more efficient than outbound telephone dialing which is how we did this effort in the past.

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