Zoho Campaigns Reviews & Product Details

The zoho campaign I liked the most was zoho assist

What I disliked was that it had to download the program to work

Business problems we were solving were issues with our software on a clients computer.

Managing subscriber list, Easy import and export option, Campaign Templates...

Sometimes campaign emails goes to spam box...

I have mostly used it for news campaigning for election awareness. It was an internal election process. It helped to to reach out to my people easily.

I like the ability to review previous visits with customers.

I wish there were a screen for the mobile app showing tasks and events for an entire week or even just multiple days at a time.

I am able to easily track visits to customers with Zoho, which is a benefit. The business problem was effortlessly reviewing previous customer information.

Write easy messages. Easy send campaign

Picture size is no to use resizing. Lists cant useful.

New project can use it.

Zoho Campaigns is a comprehensive email marketing manager. It's easy to use, has great reporting, and integrates with other Zoho products. It offers a user friendly and intuitive interface and support is always a chat box away. Highly recommended.

I'm very particular with how my email campaigns look and feel and unless you have html technical skills (I don't) Zoho can be somewhat limited when it comes to design.

email marketing and client follow-up.

The simplicity of creating and monitoring the email campaigns

I like most of the futures and 8nterface

Capturing leads

Integration is great. It is very easy to use and quite simple to build emails

Issue with facebook reported without any details. Also there must be a way to remove bad email addresses in the CRM based on the bounce report.

Reaching out old customers in an easy way and being able to track those who took action.

Can always call support and get an answer.

fonts and font size go wacky at times. We've tried typing in a block text using the advanced features. Alll looks great, but then a week later or so, seems different fonts have been applied

lead demand and driving opps into pipeline

As a Zoho One user I get so much for my money! Zoho Campaigns is easy to use and since it effortlessly links to my CRM I can easily see how my campaigns are performing making my marketing more efficient.

the GDPR feature is not very easy to understand - if you could simplify this

Marketing campaigns now link to my customers and leads making it easier to see who is engaged and who isn't

This site is a great, as it allows me to send emails to customers and follow them and revise misleading mail and real mail ... This is really genius

tell now i didn't found any thing that i feel that am dislike it for

It gave me a great help in sending a huge amount of email with one click...

lots of options for automating and using it with 3rd party systems

a little too heavy on the design. Sometimes its hard to determine what screen you are into and what is the next action you need to take to send/upload. etc..

sending emails to buyers lists

easy to build a campaign, simple to use and clone previous campaigns is a benefit

integration with CRM - would like direct activity generation for CRM users based on opens, clicks etc in campaigns

promoting our business

Customer service via chat is outstanding.

Email editor is limited in its usability. Such as not being able to change "Button" colors or resize images.

Being able to integrate with Zoho CRM is giving us the information we need to contact prospects in the right manor.

I was exhausted with all other free email marketing software where I have to spend hours to create a neatly designed form and it's like hell to get a just signup form if you don't know coding, but here everything is one page. I love the way they placed code for all button trigger,signupform,website code and wordpress code and a lot which makes work very fast. I also love the campaigns and automation which I love to give 5 out of 5 because they are all just there for us for free:) To conclude, I just love the Zoho Campaigns and a kinda proud that this is an Indian Company

I felt some frustrated with some button not working. It also sucks while loading for something after I clicked the button, because I am not able to know whether I pressed it or not. One more thing, sometimes it is showing embedded code generation failed to generate. Button for popups is also not working when I added the code into my wp site posts. Everything is fine, but it would look great if you can use some rich design interface.

I am running an e-commerce store and also an affiliate site, so I always in need of connecting with my subscribers. This is the best for getting very near to my subscribers, creating automation and workflow when I am promoting sales.

The link with CRM and all other Zoho products

A bit complicated for initial setup (solved by intgrator)

Tracking contacts activity on the website

The system provides a wide variety of options for creating engagement with customers. Impressive for a free account compared to other CRM email apps. Templates are simple to use and present a professional looking finished product.

Not as intuitive as some other available apps but once the user becomes comfortable with the process flow this issue disappears.

Better communication with customers. Migrating from another competing app, it remains to be seen if Zoho is all that it appears to be.

El configurador y la integracion con el sistema de CRM hacen que la monitorizacion y el sistema de reporting sea fantastico pudiendo tener una vision 360 del cliente

no tener previews gratuitas en todos los dispositivos, que la integracion con CRM sea por listas y no poder hacer segmantaciones con listas relacionadas

Resolvio el centrar todo en una sola plataforma donde no tener que tener datos de terceros en diferentes bases de datos que creaban problemas legales ante la nueva ley de GDPR

ability to integrate with zoho crm although I still need to see this in practice

Review Process and Bounce Rate limitations for emails that don't bounce. Mailchimp is less tolerable and Constant contact is more tolerable or at least they will answer the phone to offer support. still waiting to contact

Inability to send out more than 1000 emails at a time with Zoho CRM

Can do unlimited email blasting. Auto recording for those who didn't open the mailing

Attaching documents. Icon seem too big. Or maybe I'm not sure how to use it.

Emailing going into spam

The ability to "dashboard" all past efforts, for as long as organization allows, is key to utilizing Zoho Campaigns and learning from past tests and campaigns.

The product is very unique and thus not user friendly at first, learning curve is really steep but support is there to help. Feel free to ping support often - they are very friendly and quick with assistance

Original goals are to do marketing campaigns and email marketing efforts all via the zoho campaigns dashboard and tools. While leveraging from our extensive contacts database used in Zoho CRM, the campaigns module makes it seamless to market to these same people throughout the sales cycle. Ours is an extensive non-impulse B2B sale and thus has multiple touch points and contacts over time in order to stimulate and close a sale. Generating these touch points with the campaigns module is more efficient than outbound telephone dialing which is how we did this effort in the past.