SurveyMonkey is a cloud-based experience management software that enables individuals and businesses to create, send, and analyze surveys, polls, and quizzes. It offers a suite of tools designed to gather feedback and insights from customers, employees, or any target audience, which can be instrumental in making informed decisions and improvements. With its user-friendly interface, SurveyMonkey allows for easy creation of custom surveys with various question types, distribution through multiple channels, and real-time analytics to track responses and trends. The platform supports a wide range of applications, from market research and customer satisfaction to employee engagement and event planning.
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Ease of use |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | Email/Help Desk, Knowledge Base |
Training | Documentation |
Languages | English |
It is a great tool for designing surveys, the bedt part is the anility to program the type of the questions and how to move from one question to the bext one if there is a need to skip one.
I dont think there is anything thst I dislike. I wish it had better packges for small or bigger offices.
It helps us designing our surveys and sharing with the respondents. It is a great online tool.
The ability to gather information as a whole easily and effectively while review answers of multiple users
It is actually getting better with time. The only thing I dislike is access to some of the paid features.
I use it to gather information or data as a whole to generate numbers opinions that’s is not my own.
Survey monkey is a great tool for any general suveys and feebacks and also for any customer & market research feedbacks. It is a single platform to organise surveys and polls. Able to provide report from multiple surveys in a simple way but it has a effective dashboard. It provides an ability to create different dashboard for the moderators on things like, online meetings, training, reasearch works to seek feedback. Customization is easy and can create dashboard very quickly. It has extensive reporting capabilities and possibilities to custom dashboards features.
Customization in creating fonts and fratures on exams are limited.
Creating a custom dashboards to seek feedback or surveys for different things
Easy and well organised to use and to take the required survey from the team
Bit more options like adding the required details to be available
It's helps in solving in taking the options from the individuals and can collaborate many people's results at a time and need to go and ask the openion with individuals
Survey Monkey is one of the best tools that helps to launch survey online. It helps in the surveys of specific markets we are looking for, customer feedback or employee feedback, and a fast poll, among others.I love the way that customised survey I can implement based on the target of my audience. It has many automated functions that improves the results. It has in-depth analysis.
There is nothing to dislike in fact it has many options and that helps you to get your decision quick. The prices are a bit high.
Survey Monkey helps me to analyse my survey links. Its feature such as Real-time analysis, filter and cross tabling, validations help me to get me a proper direction of the surveys. It really has higher completion rate. The results are really reliable that help to promote my business as I analyse it deeply through perfect surveys. I realise the market and I can alter my business models accordingly.Custom reporting and also Consolidated account management helps me a lot.
I like how you can make your own surveys or you can use some of the templets that they have provided and you can tewak the templet to your needs.
When doing a few surveys I found the results a bit confusing to read at times.
We were able to get surveys out to many employees with just a simple link.
A couple of times a year I need to send out surveys to my customer base. I have found Survey Monkey to be one of the easiest to use of the options out there.The ability to collect payments and create something that LOOKS like it belongs with my business is really helpful. I have used others where you can just tell that it isn't as polished and that is not the case here. I can use it for a variety of things from signup for upcoming classes to collecting feedback on the website. Lots of features for most anything you can think of.
So for me, the one downside would be the pricing. I am a small business, and only send a couple of surveys a year, so for me spending almost $500 a year seems a bit steep. I would love to see a way to be on the free plan but to add features a la carte. A lot of the features I don't need, and would be willing to pay on a case by case basis for things like accepting payments or uploading files because I just don't use them that often. There is just a huge jump in price from the free plan for a lot of features I don't use.
For me I need a professional looking survey for my customers when I am seeking feedback on a design or providing customer service. I like that it integrates well with my branding, and is easy to use.
When getting a big group to gree to something this app is very helpful
Everthing is very helpful for surveys and people can decide the soones
A quick survey solve the issue the soones
SurveyMonkey not only allows quick surveys but also facilitates the design of the study. A crucial thing for a researcher is to have validity and reliability. This amazing tool helps in collecting data through confidentiality and customization. The analysis of data is done in multiple ways such as through tables, graphs, and diagrams to enrich the results of the study. All this is not tedious at all, rather it comes as fun.
It doesn't allow the integration of other surveys. Besides, it does not allow altering the packages if it is wrongly selected and purchased. So, it needs more flexibility in customization and purchase.
It eases out the whole process of getting feedback. It also makes it easy to reach out to a large audience through emails. Tracking is also another advantage that comes to facilitate the gathering of information.
It helps in getting the feedback from peers regarding any meeting or any sessions. It's anonymous and easy for the user to give their feedback
The questions can be made more simpler. The options should be limited. Some of the options seems to be boring and time taking which can be improved
It helps in getting the feedback from employees. How the felt regarding any sessions or any training provided. It helps in improving the process
It allows to quick create an survey by import alredy written questions and it has a very good anylis export to pdf form. Also on the payed version you have more options to send the survey.
More options to the plans, because if you have a big team you may have trouble maneging the accounts. I don´t have any other complain specifically about the tool.
Questioning the audience about a product, service or anything you want to know about. Also it allows to share results with the team very quickly in many formats. It´s very easy to use.
What I love about SurveyMonkey is how easy you can create surveys or even applications with ease. Most typeforms have you basically reinventing the wheel. With SurveyMonkey, you don't have to. It very straightforward.
There is nothing I couldn't say I don't like about SurveyMonkey. It is a very helpful site and I will continue to use it as much as I can. There is nothing I can't find as bad.
I am able to use this as an informative tool for potential clients for me as a travel agent. It's how I can create my consultations when I meet a new client for my travel business.
What I like about survey monkey it is user friendly, reliable and has accurate results.
When availing the advanced features it has complex pricing.
When we need market research SurveyMonkey help us to isolate a specific problem to solve by the use of surveys.
Survey monkey makes it easy to obtain responses and store them in one place. I use this for new client paperwork and satisfaction surveys. I love that they have easy to use templates.
I do not have any complaints about Survey Monkey.
By using these surveys, I am able to improve my programs based on client feedback. This is beneficial both for me and my clients.
Ease of use, and the tracking features on responses
Nothing. This product is very easy to use and people are familiar with using it.
Never had an issue with SurveyMonkey
Ease of Use: Intuitive interface enables simple survey creation and distribution. Customization: Offers various question types and branding options for tailored surveys. Data Analysis: Provides tools to analyze and interpret survey responses effectively.
Limited Free Version: Advanced features require a paid subscription. Survey Complexity: Some complex survey logic might be challenging to implement. Data Privacy Concerns: Users must ensure data security and compliance.
Problems: Limited Feedback: Businesses lack insights due to inadequate feedback collection methods. Complex Data Analysis: Analyzing and interpreting raw survey data is time-consuming and complex. Resource-Intensive Surveys: Traditional methods require significant time, effort, and resources for distribution and data collection. Benefits: Comprehensive Insights: SurveyMonkey enables businesses to gather a wide range of feedback, helping them make informed decisions. Streamlined Analysis: The platform offers tools to analyze responses efficiently, converting data into actionable insights. Resource Efficiency: SurveyMonkey's online surveys save time, resources, and streamline data collection processes.
The best thing about SurveyMonkey is the ease of use, we can use it very easily because of a very friendly User Interface. It's a very good platform with almost no time lag or connectivity issues, whenever I used it, there is a very smooth process for all the surveys (maker/receiver/submitter). Another important thing is customization, we can edit the surveys to be made & we can do things by customizing them acc. to our needs.
Almost Nothing & everything, because everything is quite excellent, but not perfect. And Nothing needs to be improved in a hurry or small time interval, as there are several updations which had been done in the past as well.
Whenever I use survey monkey while filling out the surveys, it had helped me in good understanding different aspects of a particular product. I created some online forms/surveys & build them quite impressively through SurveyMonkey.
It pays you for reviews. It's very easy to navigate.
Nothing currently at the moment. Everything works well.
It's helping me by asking questions about certain products that can be used for future research.
We use it to get instant feedback from our students after an event, especially larger scale events.
Sometimes we wish we had someone to help us create the survey questions.
We are able to get feedback and work on changing what our students didn't like for the next time.
SurveyMonkey is the number one go-to resource for easy to implement surveys. There is a reason that they're the leader in the space, SurveyMonkey: It is easy to use and highly effective because users respond to and engage with it.
There isn't any one particular thing about SurveyMonkey that I don't like but while the functionality has many, many options, SurveyMonkey's user experience and look and feel could provide a bit more customizable options.
SurveyMonkey truely solves many, many problems but providing the ability to easily implement surveys allows users the opportunity to get feedback and data from its survey participants. Their form builder literally provides unlimited options for engaging with their target audences.