SurveyMonkey background blur-sm
SurveyMonkey Logo
SurveyMonkey
4.4
Why Findstack is free?
Findstack is free for users because vendors pay us when they receive web traffic and sales opportunities. Findstack directories list all vendors — not just those that pay us so that you can make the best-informed purchase decision possible.
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more

SurveyMonkey Reviews & Product Details

SurveyMonkey Overview
What is SurveyMonkey?

SurveyMonkey is a cloud-based experience management software that enables individuals and businesses to create, send, and analyze surveys, polls, and quizzes. It offers a suite of tools designed to gather feedback and insights from customers, employees, or any target audience, which can be instrumental in making informed decisions and improvements. With its user-friendly interface, SurveyMonkey allows for easy creation of custom surveys with various question types, distribution through multiple channels, and real-time analytics to track responses and trends. The platform supports a wide range of applications, from market research and customer satisfaction to employee engagement and event planning.

Company Momentive
Year founded 1999
Company size 1001-5000 employees
Headquarters San Mateo, California, United States
Social Media
Managed by:
KM
Khalid Mohamed
UX/UI web design
Crevio Logo
Crevio
Sponsored
5.0

( 1 )

$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Ask Questions about SurveyMonkey
What SurveyMonkey is best for?
What are the best alternatives to SurveyMonkey?
What are the pros and cons of SurveyMonkey?
SurveyMonkey Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Ease of use
Beginner
Intermediate
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support Email/Help Desk, Knowledge Base
Training Documentation
Languages English
SurveyMonkey Features
Automated Alerts
Benchmarking
Custom Branding
Customer Feedback Management
Customizable Templates
Dashboard and Reporting
Data Export
Data Visualization
Email Invitations
Employee Feedback
Feedback Routing
Heatmaps
In-App Survey
Integration APIs
KPI Monitoring
Mobile Accessibility
Multi-Channel Distribution
Multi-language Support
Net Promoter Score (NPS)
Real-Time Analytics
Response Anonymity
Response Rate Tracking
Role-Based Access Control
Sentiment Analysis
Survey Creation
Survey Logic
Survey Scheduling
Text Analysis
User Segmentation
Voice of Customer (VoC)
SurveyMonkey Media
SurveyMonkey - SurveyMonkey Homepage
SurveyMonkey Screenshots
SurveyMonkey Homepage
SurveyMonkey Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 17, 2025
SurveyMonkey Logo
18,585 SurveyMonkey Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Feb 07, 2023
 Source
Overall Rating:
5.0
Dee M. avatar
Dee M.
Ap Senior Process Associate Iv
Share
"Survey monkey"
What do you like best about SurveyMonkey?

Survey monkey makes gathering information easy,and informative.

What do you dislike about SurveyMonkey?

I can't say there is anything I dislike.

What problems is SurveyMonkey solving and how is that benefiting you?

Survey monkey allows for the gathering of others thoughts on particular ideas, products and more wth ease.

Mid Market (51-1000 emp.)
Feb 07, 2023
 Source
Overall Rating:
5.0
RJ
Rajneesh J.
Principal Performance Engineer
Share
"Best option for making survey on all"
What do you like best about SurveyMonkey?

reviewing the report and making conclusions. Extracting the data that helps for future purpose.

What do you dislike about SurveyMonkey?

nothing for now. Sharing the admin rights

What problems is SurveyMonkey solving and how is that benefiting you?

taking quick voting on the team members opinion.

Small Business (50 or fewer emp.)
Feb 07, 2023
 Source
Overall Rating:
5.0
CF
Charlotte F.
Business Development
Share
"Survey Monkey is easy to use."
What do you like best about SurveyMonkey?

It is easy and precise. My company sends out surveys throughout the year for us to complete and it is always quick and helpful.

What do you dislike about SurveyMonkey?

Nothing, very pleased with each one that I have taken and submitted.

What problems is SurveyMonkey solving and how is that benefiting you?

It helps with company wide correspondence since we have offices in different cities as well as states across the U.S.

Mid Market (51-1000 emp.)
Feb 07, 2023
 Source
Overall Rating:
5.0
JM
Julia M.
Ad Tech Specialist
Share
"Simple survey set up!"
What do you like best about SurveyMonkey?

I like how seamless and effortless the survey setup process is!

What do you dislike about SurveyMonkey?

Tracking survey responses isn't as straightforward as I'd like it to be.

What problems is SurveyMonkey solving and how is that benefiting you?

SurveyMonkey allows me to get opinions and feedback from peers simply for everyone involved.

Mid Market (51-1000 emp.)
Feb 07, 2023
 Source
Overall Rating:
5.0
AM
Arush M.
Program Manager
Share
"Survey Monkey review"
What do you like best about SurveyMonkey?

The ease with which forms are created and the foolproof design of tools is immensely helpful in creating survey forms which provide actionable insights pertaining to the requirements.

What do you dislike about SurveyMonkey?

Google forms are their main competition and their interface lacks certain features such as information gathering of the form filler. That acts as a major setback.

What problems is SurveyMonkey solving and how is that benefiting you?

Survey Monkey is addressing the issue of collecting information which is pivotal in today's time. Thus, it becomes useful to use such tools.

Small Business (50 or fewer emp.)
Feb 07, 2023
 Source
Overall Rating:
5.0
KP
Kelli P.
Communications Manager
Share
"Novice Survey Monkey User"
What do you like best about SurveyMonkey?

I like that SurveyMonkey is easy to use and it's easy to quickly set up a survey, even with different question types. I also like that it is easy to share the survey with others. As a recipient of a SurveyMonkey survey I like that it's easy to read and easy to navigate.

What do you dislike about SurveyMonkey?

I dislike that you have to pay to have more than 10 questions as well as to have any type of question logic. I wish a few more options were available with the free account. The paid version is somewhat expensive for personal use.

What problems is SurveyMonkey solving and how is that benefiting you?

SurveyMonkey provides a quick and easy way to gather data and responses from my organization's members. It provides an easy way to collect information.

Mid Market (51-1000 emp.)
Feb 07, 2023
 Source
Overall Rating:
5.0
NP
Niaz P.
Architectural Project Coordinator
Share
"User friendly"
What do you like best about SurveyMonkey?

You can send it through a link, edit the survey, and see how the survey will look as a surveyor.

What do you dislike about SurveyMonkey?

Sometimes the link gets glitchy or you cannot send reminders to people to take the survey.

What problems is SurveyMonkey solving and how is that benefiting you?

You are able to send it to different groups of people to get a more accurate response.

Enterprise (> 1000 emp.)
Feb 07, 2023
 Source
Overall Rating:
5.0
Crystal W. avatar
Crystal W.
Data Informatics Analyst
Share
"Great survey platform!"
What do you like best about SurveyMonkey?

I really like the UI of SurveyMonkey. It's super easy to use and creates a great user experience for surveying others.

What do you dislike about SurveyMonkey?

Nothing! SurveyMonkey has been a great tool and I haven't found any flaws so far.

What problems is SurveyMonkey solving and how is that benefiting you?

I used SurveyMonkey for work and have filled out various surveys from my organization. It's made my team more productive and aware of people's thoughts on our projects.

Small Business (50 or fewer emp.)
Feb 07, 2023
 Source
Overall Rating:
5.0
JB
Joshua B.
Founder
Share
"SurveyMonkey taps into the brains of your customers"
What do you like best about SurveyMonkey?

My favorite part of Survey Monkey is its ease of use and brand recognition.

What do you dislike about SurveyMonkey?

Some people just don't like Surney's, but that's not your fault.

What problems is SurveyMonkey solving and how is that benefiting you?

It helps to coordinate ideas and limits pointless discussion time. We can boil down ideas to just the most important ones fast.

Small Business (50 or fewer emp.)
Feb 07, 2023
 Source
Overall Rating:
5.0
RD
Raja D.
Senior Cloud Big Data Architect
Share
"SurveyMonkey Review"
What do you like best about SurveyMonkey?

Survey Monkey is the leading free survey platform that helps many organizations create and analyze surveys. We can make use of Survey Monkey’s tools which enable us to create surveys quickly and get meaningful reports. It also helps us to complete the survey using templates and post them on various social media platforms.

What do you dislike about SurveyMonkey?

Survey Monkey does not allow customization for form/design for the free plan. It could not send reminders to just individuals, not an entire group, and could not sort receipts by date sent. UX needs some improvement. It does not integrate well with other Survey programs.

What problems is SurveyMonkey solving and how is that benefiting you?

We use Survey Monkey to create surveys using many question types, including multiple-choice questions, the scale, drag and drop, graphical rating questions, etc. Survey monkey helps to present the most relevant questions to the respondents, apply logic and customize the survey path depending on the respondents’ answers. Using survey Monkey to make it interesting for participants while collecting customer or employee feedback. We can generate statistical and analytical reports to analyze Survey Monkey’s results and apply filters on the question, location, custom variables, etc. we can export raw data in Spread format and reports in commonly used formats. Share these reports on social media as well as collaborate with the team

Apply for SurveyMonkey credits
We will email you back within 1 business day.