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monday CRM Logo
monday CRM
4.6
(728)
(Formerly Monday Sales CRM)
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monday CRM Reviews & Product Details

monday CRM Overview
What is monday CRM?

Monday CRM is a cloud-based customer relationship management platform designed specifically for sales teams. Being known for the platform's ease of use and its focus on automating repetitive tasks, it lets sales teams focus on building relationships with their customers. With features like lead scoring, email tracking, and call logging, Monday CRM is a great solution for any sales team looking to increase their productivity and close more deals.

Company monday.com
Year founded 2012
Company size 5001-10,000 employees
Headquarters Tel Aviv, Israel
Social Media
Managed by:
KM
Khalid Mohamed
UX/UI web design
monday CRM Categories on Findstack
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Crevio
Sponsored
5.0
(1)
$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
monday CRM Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Ease of use
Beginner
Intermediate
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation, Videos, Webinars
Languages Chinese, Dutch, English, French, German, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Turkish
monday CRM Awards
Findstack 2024 General Badge
monday CRM Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
monday CRM Media
monday CRM video thumbnail
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monday CRM Screenshots
monday CRM screenshot 1
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monday CRM screenshot 5
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: August 03, 2025
monday CRM Logo
728 monday CRM Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Feb 27, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"So helpful for our charity"
What do you like best about monday CRM?

So easy to use and versatile. We can change filters and progress for our learners which has meant that we can dispense with our old trackers

What do you dislike about monday CRM?

Nothing. It's superb. We keep finding new things that we can do with it

What problems is monday CRM solving and how is that benefiting you?

Heps us keep track of potential recruits and employers and whether they are interested in what we do

Small Business (50 or fewer emp.)
Nov 23, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Love it!!!"
What do you like best about monday CRM?

Monday Sales CRM has allowed our company to organize our many clients between each of our employees. After that we can access these clients as the workflow continues through different stages and diferent departments.

What do you dislike about monday CRM?

There really is not a downside, other than after you get used to using it, you want to organize every item in your life in an orderly and managed workflow with information at your fingertips.

What problems is monday CRM solving and how is that benefiting you?

Our client workflow is detailed and accesed by many people at various stages. Monday has helped us create a unique platform that each person can add to, can access, and allows us to literally look at a client and know exactly where they are and what the next step for them is.

Small Business (50 or fewer emp.)
Nov 22, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The greatest organization tool and CRM!"
What do you like best about monday CRM?

It allows me to maintain a schedule and consistent task list for myself so I can plan out my day.

What do you dislike about monday CRM?

I wish it could be connected directly to my loan point of sale application

What problems is monday CRM solving and how is that benefiting you?

It is ensuring that our client database is being serviced fully and regularly, while keep our sales team on task every day by using it as a task list as well.

Small Business (50 or fewer emp.)
Nov 20, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Super Scalable and Easy to Use Platform"
What do you like best about monday CRM?

Ability to keep projects straight. Integrations with third party services using Make.com.

What do you dislike about monday CRM?

Access controls (view permissions) locked down to only enterprise plans

What problems is monday CRM solving and how is that benefiting you?

Creating invoices using quickbooks intergration through Make.com

Small Business (50 or fewer emp.)
Nov 20, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Monday.com for all your organizational needs"
What do you like best about monday CRM?

Monday.com is intuitive, customizeable, and user-friendly. I've thoroughly enjoyed finding the best ways to customize boards to ensure the best workflow tracking. As a company, we utilize Monday.com daily to track where we stand with such a large number of clients. Whenever we have questions, the team at Monday is always happy to jump in to help troubleshoot. Training is a breeze with live tracking and cloud integration.

What do you dislike about monday CRM?

In true honestly, I don't have much to dislike about it. The ability for our whole team to update in realtime, ability to customize, etc... it's truly an organizational dream.

What problems is monday CRM solving and how is that benefiting you?

With working on a variety of sales accounts, monday is helpful in tracking where things stand from client to client and project to project. It keeps the whole team in the loop with where we're tracking.

Small Business (50 or fewer emp.)
Nov 20, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Monday for CRM"
What do you like best about monday CRM?

so easy to use, and its easy to set up integrations and automations for streamlined workflow

What do you dislike about monday CRM?

the calendar view. It would be better if you could see a bigger snapshot of dates.. ie similar to Teamup calendar program.

What problems is monday CRM solving and how is that benefiting you?

n/a

Small Business (50 or fewer emp.)
Nov 17, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Awesome CRM That Covers All Our Needs"
What do you like best about monday CRM?

Flexibility and familiarity of working within spreadsheets, but with a more powerful back end

What do you dislike about monday CRM?

Some of the pre-built template options can be overwhelming

What problems is monday CRM solving and how is that benefiting you?

Helps our small business stay organized, and gives enough flexibility that we can store all the data we want for our business without hitting roadblocks

Small Business (50 or fewer emp.)
Nov 16, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"I love using Monday"
What do you like best about monday CRM?

the callender is very easy to use and so helpful when in sales

What do you dislike about monday CRM?

It woukld be helpful if you could have more boards per callender

What problems is monday CRM solving and how is that benefiting you?

it allows me to see when a company has been approached and diarize when to approach them again. I can also see all correspondance in one place

Mid Market (51-1000 emp.)
Nov 16, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"A excellent way to bring your operation to the next level"
What do you like best about monday CRM?

I left behind all my operative work to pass to the next level: automatations. For all my team, things go easy, we have total control of our operations.

What do you dislike about monday CRM?

We need a native connection with WhatsApp or telegram ... o

What problems is monday CRM solving and how is that benefiting you?

Things go from manually to automated, this has a great value for our business beacuse we have data in real time of our operation.

Small Business (50 or fewer emp.)
Nov 16, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Versatile and multifunctional"
What do you like best about monday CRM?

I like the flexibility of the platform to create different boards with varying functions.

What do you dislike about monday CRM?

Can be a bit of a learning curve, sometimes difficult to make a decision on how to create a board from a blank slate.

What problems is monday CRM solving and how is that benefiting you?

We use it to manage team tasks as well as manage our communications between us and our customers.

Small Business (50 or fewer emp.)
Nov 16, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Quick, Efficient, Well put together"
What do you like best about monday CRM?

There are many upsides of using Monday sales CRM. The program is well organized and efficient. I can easily get through all my tasks with this system keeping me on the right track.

What do you dislike about monday CRM?

I personally have no dislikes about Monday.

What problems is monday CRM solving and how is that benefiting you?

Helps with multiple points in our company Bonus tracking Tracking sales pipelines Keeps us aware of expiring dates

Small Business (50 or fewer emp.)
Nov 14, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"La mejor herramienta para control del equipo y gestión diaria."
What do you like best about monday CRM?

Además de permitirnos organizar el trabajo, tanto de gestión como de operaciones, la herramienta de para dar seguimiento a las ventas nos ha facilitado muchísimo el trabajo diario. No solo a nivel local sino poder compartir los tableros con partners internacionales. Sumado a las automatizaciones que ofrece, permite que el trabajo diario sea mucho más fluido y nos podamos centrar en aumentar las ventas y mejorar todavía más la operativa.

What do you dislike about monday CRM?

La herramienta para el móvil deberia ser un poco más completa. Si bien es muy util, hay algunas funciones que no son exactamente como en la versión de escritorio.

What problems is monday CRM solving and how is that benefiting you?

Sobre todo ahorro de tiempo y automatizar procesos. Además de notificar el equipo cuando hay que hacer seguimientos o deadlines tanto de cierres como de pagos. Sin duda, es un acierto.

Small Business (50 or fewer emp.)
Nov 14, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"monday.com is versatile and easy to use - great for a small business"
What do you like best about monday CRM?

The interface is really easy to use, and I like that i can connect with my co-workers and everyone is on the same page.

What do you dislike about monday CRM?

I don't like that you have to pay for all of the apps.

What problems is monday CRM solving and how is that benefiting you?

It puts all of our sales information in one place, keeping things up to date for all of the colleagues involved. It helps us put our marketing plan in to action.

Small Business (50 or fewer emp.)
Nov 13, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"I came back as another software just didn't work for me."
What do you like best about monday CRM?

I find Monday easy to use, implement and aligned with how my brain approaches work tasks.

What do you dislike about monday CRM?

Sometimes the number of videos and options can be overwhelming, however I feel comfortable using it on a basic level.

What problems is monday CRM solving and how is that benefiting you?

Monday enables my remote team to communicate with each other easily on projects.

Small Business (50 or fewer emp.)
Nov 13, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Amazing CRM"
What do you like best about monday CRM?

Formulas are a great way to automate repetitive tasks and the automations really make a difference twhen using the product

What do you dislike about monday CRM?

Some features are locked away under the Sales version on Monday, which would be good to have on the main version on Monday too.

What problems is monday CRM solving and how is that benefiting you?

It solves tracking of tasks so i can stay ontop of things

Small Business (50 or fewer emp.)
Nov 13, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Monday is a great resource!"
What do you like best about monday CRM?

Monday is so flexible . . . I can have as much or little data as I need. The "Open" function that brings up the notes that are entered by date is great for free-form notes and memos. I use the next interaction date frequently to do follow-up communications.

What do you dislike about monday CRM?

Infrequently it opens into other areas and not the Contact List where I do my work.

What problems is monday CRM solving and how is that benefiting you?

Monday makes it easy to follow up with potential clients based on their needs as far as scheduling.

Small Business (50 or fewer emp.)
Nov 13, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great data and sales management system"
What do you like best about monday CRM?

Easy to use. Highly customisable. Great Support team

What do you dislike about monday CRM?

There is nothing i dont like about Monday CRM

What problems is monday CRM solving and how is that benefiting you?

Keeping track of a large amount of tenders

Small Business (50 or fewer emp.)
Aug 17, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"I love Mondays again!"
What do you like best about monday CRM?

Monday has been a wonderful tool for our company. the best part is how easy it is to use!

What do you dislike about monday CRM?

The only issue I have with it is that we didn't find out about it sooner.

What problems is monday CRM solving and how is that benefiting you?

keeping track of all our clients and distributing the follow-ups to the correct team member

Mid Market (51-1000 emp.)
Aug 17, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Monday is a well oiled machine"
What do you like best about monday CRM?

Monday is user friendly. It allows you to simply reorganize templates and also figure out the more complex of issues (mostly).

What do you dislike about monday CRM?

It's a little harder to dig into the more difficult issues, sometimes getting help from customer service can feel like a dead end unless there's an incentive to sell something on their end. Had a great beginning into Monday then it kind of dropped off... still would recommend it with bells on.

What problems is monday CRM solving and how is that benefiting you?

We can store so many data points and sales tracking points in one place. Not only can we link exact sales info, but our team can log calls and emails with the click of a button. It eliminated so many spreadsheets for us, just needs a little bit more assistance on solving design riddles and formula issues.

Small Business (50 or fewer emp.)
Aug 17, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"An Affordable Option"
What do you like best about monday CRM?

We love how user friendly Monday's products are for people at all differrent comfort levels with technology.

What do you dislike about monday CRM?

Our biggest challenge with Monday's products is integration or connecting individuals in a visual way.

What problems is monday CRM solving and how is that benefiting you?

A centralized, easy-to-use database of who is in our network and activity they have had with us plus potential

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