Salesflare Reviews: 4.8/5 — Highly Rated

I am a start-up and I needed a powerful CRM that I could set up quickly and easily, and Salesforce is perfect for me. Very powerful; great knowledge base to check whenever I have a question. I especially like the integration with my Outlook email. I can quickly add new contacts and accounts right from my email, and I can see who is opening my emails from the dashboard - very helpful.

Better reporting would be helpful. I also would like to be able to attach notes to my tasks.

I am able to do email campaigns and report on my campaigns right inside of Salesflare, which is very useful. I like the tasks also - it is my running "To-Do" list!

Nice, intuitive interface and easy to get set up by importing data.

A lot of the accounts we work with have to be built from scratch

We now have all our leads, won, and close opportunities on the same place. It helps us stay organized and follow up on a timely manner with accounts.

We've been using Salesflare for +5 years now and it pretty much has become our collective company memory ... every interaction (emails, phone calls, meetings, ...) with our clients and prospects is filled automatically in the account timelines. Everyone in our sales & marketing team can easily check the sales status of accounts by browsing the timeline of conversations or by filtering the list of sales opportunities. We also linked Salesflare to our website (via Zapier), so that for each new filled out web form (for sales inquiries) a new account & opportunity is automatically created and assigned to the right sales rep (based on a number of criteria to separate small and large accounts). This is saving us massive amounts of time! We also use tags to easily group / filter prospects and clients, which is very useful for focused sales follow up. Last but not least, the Salesflare support team is also very responsive and helpful :-).

A few hitches sometimes when loading the account timelines: some conversations don't show instantly. But this is really just temporary and mostly fixed by a simple refresh.

Salesflare has made our sales and account management fully transparent. We automated our inbound sales leads follow up process (via a simple Zapier integration of our website forms). We have a clear view on our sales pipeline and Salesflare ensures we follow up leads in a timely manner (via automated reminders when leads become inactive).

Most importantly, its easy to use for the sales team. Navigating the site is intuitive by nature.

Sometimes the load time is slow. Also, depending on how you get to it, a customers account will be missing info, and you have to back out and go back into the account

Before Salesflare, our sales team had to go to various locations on our system files to get info on an account. Also, emails associated with the account were not visible to everyone, limiting the team's ability to know the latest info when a customer followed up with a call or email. Now with the account info available to everyone, they can get the newest info and help with a follow-up or to try and close a deal. Also, through the use of the Opportunities application, we now have the ability to quickly track and manage sales opportunities whereas before, the sales team was inconsistent with managing opportunties and there was no visibility to the status of the oportunity

We use Salesflare and works great for us. When searching for a new system to keep in touch with our clients and prospects SalesFlare was our top selection. We like the web and mobile app, where the mobile app is genius in saving calls and messages and also the notification centre where we see who opened our messages or visited our website. It is very easy to add new companies or contacts, straight out of our mail clients. Another great part is the visual timeline of opportunities and the notifications if contacts are not touched for a while. Finally, the mail/campaigns that we can set-up in SalesFlare rocks. They help us to communicate with our clients/trainees and prospects in a fraction of time. This CRM is a no-brainer to work within our daily job!

We know how hard they are trying to built more functionalities into SalesFlare. From a user perspective, we would like to have new features faster. Sorry guys, no offence ;-) We are looking forward to the upcoming releases!

Our benefits are doing more work in less time, create easily mail and nurture campaigns and keep track of our opportunities and our tasks. The notifications centre is awesome and helps us to never forget to take action! We can easily scale up and add new users. A big applause for their support: just send an e-mail and an answer is received within the first hour. Mostly with a sufficient solution. Thanks for that!

Salesflare automatically synchronizes your emails.

Salesflare emails get easily directed to the spam folder.

Easy management of sales opportunities

The integrations make it easy to build a fully automated sales booking and pipeline system. Automated calendar reminders, tasks and activities + workflows means you'll never miss a beat!

Nothing! It's so easy to use and works for me, maybe it lacks some enterprise features but this isn't an issue

Automated systems, no more manual tasks!

All past (and future) communication automatically appears in the right format and well organized just by indicating your accounts and related teams.

Nothing really. There is much more possible with the tool than I can use for now.

Team and customer communication improved very much since you have at every phone call all relevant communication of your colleagues at hand, even when you were not copied on it initially. Structured representation of the sales funnel helps enormously in setting team priorities, certainly if the sales opportunities are coupled internally with the resource availability and practical implementation of the subsequent project actions.

This platform is an intelligent CRM, you can keep track of all the people with whom you have contact, it is very complete and simplifies your work, since it takes all the data from emails, phones, calendars, social networks, among others automatically, and allows you to provide quality customer service. You can maintain work fluency and save time to channel it into other areas of your company, in addition to increasing your customer reach.

our experience has been satisfactory and good, although improvements could be made for a better performance of the platform, there is not much to say about the errors that we present since they have been updated and we have not presented more problems, it should be noted that they have not been serious, it is still a very good option and this does not mean that it is a bad platform.

We use this platform to maintain automated marketing, this allows us to have a more fluid and economical work, we increase our performance and productivity, we have a greater reach of clients and an optimal recruitment and with good results in sales, they have considerably increased our profits since that we implement Salesflare. All the data we have now can be centralized in a single roof and provide the best service with the best attention to the user.

Salesflare works really nice. It connects seamlessly to the emails of the sales team and collects the relevant interactions with prospects and clients. This gives us a good view of the client's needs with little effort on the sales person side in updating everything into the CRM.

Merging accounts is non-intuitive and somewhat messy. We had to deal with it multiple times when our clients got acquired.

Understanding our sales funnel and interacting with clients properly. Without it, managing the current open engagement in the sales process would be a mess.