monday CRM vs Freshsales
Take a look at how
monday CRM
and
Freshsales
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
monday CRM
scores
4.6
out of 5 from
728
reviews, while
Freshsales
has been rated
4.5
out of 5 from
1104
reviews.
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monday CRM
4.6
( 728 )
Freshsales
4.5
( 1,104 )
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At a Glance
Overview
Monday CRM is a cloud-based customer relationship management platform designed specifically for sales teams. Being known for the platform's ease of use and its focus on automating repetitive tasks, it lets sales teams focus on building relationships with their customers. With features like lead s... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Basic
$10.00
/ month
Standard
$14.00
/ month
Pro CRM
$24.00
/ month
Enterprise
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
Reviewer's Segments
Small Business
81.87%
Mid Market
15.8%
Enterprise
2.34%
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Videos
- Webinars
- Documentation
- Videos
- Webinars
Integrations
Total integrations:
23
- Asana
- Calendar
- CloudTalk
- DocuSign
- Dropbox
- Dropbox Business
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- Google Calendar
- Google Drive
- HubSpot
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- Jira
- Lyne.ai
- Mailmodo
- Microsoft 365
- Microsoft Excel
- Microsoft Teams
- OneDrive
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Pipedrive
- Reply
- Shopify
- Slack
- Smith.ai Live Website Chat
- Stripe
- SurveyMonkey
- SurveySparrow
- Trello
- Twilio
- Xero
- Zendesk
- Zoom
Total integrations:
22
- Asana
- Calendar
- CloudTalk
- DocuSign
- Dropbox
- Dropbox Business
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- Google Calendar
- Google Drive
- HubSpot
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- Jira
- Lyne.ai
- Mailmodo
- Microsoft 365
- Microsoft Excel
- Microsoft Teams
- OneDrive
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Pipedrive
- Reply
- Shopify
- Slack
- Smith.ai Live Website Chat
- Stripe
- SurveyMonkey
- SurveySparrow
- Trello
- Twilio
- Xero
- Zendesk
- Zoom
Top Alternatives
Categories
Common categories include: CRM Software, Sales Performance Management Software, Email Tracking Software, and Sales Platforms Software.
Company Details
- By monday.com
- Located in Tel Aviv, Israel
- Founded in 2012
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
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