Freshsales vs Keap

Take a look at how Freshsales and Keap stack up against each other across pricing, features, and support using feedback from real users like yourself. Freshsales scores 4.5 out of 5 from 1104 reviews, while Keap has been rated 4.2 out of 5 from 1468 reviews.
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Freshsales logo

Freshsales

4.5
(1,104)
Keap logo

Keap

4.2
(1,468)
At a Glance
Freshsales logo
Freshsales
Starting at:
$0.00/month
Keap logo
Keap
Starting at:
$169.00/month
Overview
Freshsales logo
Freshsales
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Freshsales
View 5 images
Freshsales Screenshots
Keap logo
Keap
Formerly known as InfusionSoft, Keap is an all-in-one, cloud-based sales, and marketing software option offering customer relationship management (CRM), marketing automation tools, and eCommerce features. Keap is the preferred platform for small businesses that rely on the platform to streamline ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Keap
View 7 images
Keap Screenshots
Pricing
Freshsales logo
Freshsales
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
See all pricing
Keap logo
Keap
Free trial available
Free plan available
Billing type Recurring Subscription
Pro
$169.00
/ month
Max
$249.00
/ month
See all pricing
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Pros and Cons
Freshsales logo
Freshsales
Pros
  • Intelligent predictive and real-time insights for CRM programs
  • AI-powered contact scoring and lead management
  • Extensive selection of powerful integrations
  • Access to the complex Freshworks ecosystem available
  • 360-degree sales platform to access full customer information
Cons
  • Billing is managed per user, which means it can add up for bigger teams
  • Some businesses will need higher packages for more contacts
Keap logo
Keap
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
Freshsales logo
Freshsales
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Keap logo
Keap
Small Business
88.56%
Mid Market
9.81%
Enterprise
1.63%
Deployment
Freshsales logo
Freshsales
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Keap logo
Keap
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Freshsales logo
Freshsales
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Keap logo
Keap
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Freshsales logo
Freshsales
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Keap logo
Keap
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Top Alternatives
Freshsales logo
Freshsales
See all alternatives
Keap logo
Keap
See all alternatives
Company Details
Freshsales logo
Freshsales
  • By Freshworks
  • Located in San Mateo, California
  • Founded in 2010
Keap logo
Keap
  • By Keap
  • Located in Chandler, Arizona, United States
  • Founded in 2001