Zoho Campaigns Reviews: 4.4/5 — Solid Choice
Zoho Campaigns is an all-in-one email marketing platform designed for small to medium businesses. Among its key features, email automation, landing pages, social media integration, and an intuitive drag-and-drop editor are cited as top tools that customers love. However, one of its best features is its ability to segment your contacts based on their behavior and interests, allowing for more personalized and effective campaigns. Overall, Zoho Campaigns is a powerful and user-friendly solution for businesses looking to grow their email marketing efforts.
| Company | Zoho Corporation |
|---|---|
| Year founded | 2000 |
| Company size | 10,001+ employees |
| Headquarters | Chennai, Tamil Nadu |
| Social Media |
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Training | Documentation |
| Languages | English |
Compare Zoho Campaigns with other popular tools in the same category.
Email Communication Customisation customisation, pre saved templates that you can use and it's support team is all round the corner to help us out round the clock and it's pretty easy to use and beginner Friendly.
It's a little techy, the ones who are using it for the first time need to doomscroll and figure out what is what and seek help if needed. A tutorial which helps such users would be of big help
sending out email communication and updates to my community
Zoho One has everything a small business would need. We are happy with all the features and services. It is wasy to use. Customer Support is also amazing. I am using the features daily. And Zoho is constantly adding new services.
I think the UI of Zoho One can be done little better. However, overall the software is amazing.
I don't have to buy multiple monthly subscription Zoho is an all in one software that I can use.
Fast customer support and easy-to-navigate dashboard. They have a wide range of features inside of the tool.
The interface of the email builder could be improved. More templates could be added.
Outreach to our potential clients
Ease of use. The functionality between the different apps like campaign's, crm, and even the document signing and being able to integrate it all together is awesome.
Nothing much! If I have to complain about anything I would complain that there's a fairly steep learning curve on learning how to use the campaigns and then keeping it integrated with the crm.
Zoho makes crm use easy. I've used Salesforce and hubspot and found that zoho has the best ease of use for the end-user. The phone app is already fantastic because I can use my crm on the go, make calls that are automatically logged, etc
The features and design of campaigns are easy to use . Can easily reach out reviewers and get responses quick and authentic. It's great for email and social media templates.its more user-friendly and have great support.
Some times email templates have glitch that makes horrible.
Easily to get email templates
Ease of doing business Easy to understand and implement
Ease of setting up a campaign Creating Campaign Content User Friendly interface for even those who are not well versed with these campaigns Customer Support
It is a one stop shop solution for us to manage our entire email campaign to our target audience. Its user friendly interface ensure that we dont need a dedicated agency to manage our campaings.
I use Zoho SalesIQ Live Chat on all of my websites, including aero-ar15-riffle-parts.com, to provide my customers with a seamless and convenient shopping experience. Zoho SalesIQ Live Chat is a powerful tool that allows me to: Answer customer questions in real time: When customers have questions about my products or services, they can simply click on the live chat button on my website and I can answer their questions immediately. This helps to reduce customer frustration and increase satisfaction. Provide personalized support: I can use Zoho SalesIQ Live Chat to learn more about each customer's needs and preferences. This allows me to provide more personalized support and ensure that each customer has a positive experience. Generate leads: Zoho SalesIQ Live Chat allows me to collect customer contact information and follow up with them later. This helps me to generate more leads and grow my business. Here are some specific examples of how I use Zoho SalesIQ Live Chat on aero-ar15-riffle-parts.com: When customers are browsing my product pages, I use Zoho SalesIQ Live Chat to offer them assistance and answer their questions. This helps to reduce the number of abandoned carts and increase sales. When customers are checking out, I use Zoho SalesIQ Live Chat to offer them help with shipping, payment, and other concerns. This helps to ensure a smooth and hassle-free checkout experience. After customers make a purchase, I use Zoho SalesIQ Live Chat to thank them for their business and offer them assistance with any post-sale questions or concerns. This helps to build customer loyalty and encourage repeat business. Overall, I am very satisfied with Zoho SalesIQ Live Chat. It is a valuable tool that has helped me to improve my customer service, generate leads, and grow my business. I would highly recommend Zoho SalesIQ Live Chat to any AR-15 enthusiast who wants to provide their customers with a superior shopping experience.
I only have some few issues with their product. The recent updates caused a freezing on the app whenever I try to change my profile picture. - The integration of Zoho on wordpress sites is kind of bad, as once a widget is created, one needs to automatically see the wordpress integration code to copy and paste, on the main page, rather than going through a hidden step to do so
It's solving the issue on email outreach which is a great opportunity for us marketers to reachout to customers and bloggers via emails
It's Affordable and easy to use and Customer support also responds on time and helps you until your problem is solved
Sometimes it takes time to show proper data
Most other mail providers do not give agency login so we can't do anything for our end and their cost/subscription is also high here Zoho campaigns came and helped us to solve this problem they provide an agency portal so per our convenience we can distribute the plan to our client and it's also cost-effective
ZOHO is very esy to use , They have different types of plan for different requirement The good thing is we can integrate ZOHO with other social media marketing tools like linkedin also Implementation is very smooth they have a good time which we can customize the features as per your requirement Customer support is very good within a minute they solve the issue and if it is major one they will assign a team for you
There is nothing which i dislike about the Zoho still the analytics part they can improve more they can show more parameters in analytics section
Every month we have to update our audience about latest development in field of healthcare , we have a database of about 40,000 email id's its very difficult to reach out to everybody everymonth and its difficult to analyse also , what is the content my audience likes the more , where i need to work more many other things this problem solved by the zoho now i can send the content to all my audience in a one go and analyse also based on that i can drive my content this effet my business indirectly
Its ease of use and customer support which I liked the best.
So far nothing that we have disliked about the product so far.
We extensively use Zoho Campaigns for our email marketing.
Friendly to Use Ease of Implementation Good Customer Support
Limitations Delivery Rates Email templates can be better
Ease of integration across the platforms and things are instant
We use the tool almost regularly and the ease of drafting an email campaign, scheduling newletters makes it our go-to email marketing tool. The best thing for us is we can auto-sync your contacts from Zoho Bigin CRM as well. Also the Campaigns has integration with other analytics tools as well for deeper analysis.
Zoho Campaigns does not integrate WhatsApp in the same platform
Sending Regular Communication with our stakeholders. Automation Rules to send out emails as soon as someone clicks on a link etc.
It is super easy to manage customers and contacts
It is a bit on the premium side and also it is better to use if you are using other Zoho products
We send our offers and newsletter to our customer using Zoho Campaigns allowing us to keep in touch with our customers.
Zoho Campaign is an efficient marketing tool, a user-friendly interface, and excellent customer support
The reporting features could be more comprehensive, and integration with certain platforms needs improvement for better usability and data synchronization.
Zoho Campaigns helps businesses streamline their email marketing, automate workflows, and track campaign performance. This benefits users by increasing efficiency, enhancing customer engagement, and improving overall marketing ROI
The primary tool we use at work for all mass communications, including newsletters, reseller communications, affiliate communications, ambassador communications, etc. is called Zoho Campaigns. In order to get the most out of it, Zoho Campaigns is integrated with Zoho CRM.
It can be a little confusing to comprehend how to obtain consent from the targeted email users once the email list has been set up.
It is helping in email marketing and leds generation tasks
Ease of use and precise delivery of campaign.
i wish there were more flexible email design tools.
I'm able to reach my target audience straight in their inbox. and i find their pricing to be great,
Zoho is the best CRM software, it contains many features such as email marketing, marketing automation, customer database management, for uploading contacts we can integrate zoho with our excisting software such as brevo etc.
Overall I am satisfied but prices are high
Zoho CRM is the best one it helped us out in creating a customer relationship and I designed different email campaigns, its easy and user-friendly interface and built-in templates helped me out in creating campaign in less time and achieved marketing targets.
ZOHO Campaigns offers a user-friendly, intuitive interface that makes email marketing a breeze. The Customer support also helps well in case of any query.
The Analytics are adequate but could be more robust. It would be great to have more in-depth insights into subscriber behavior and campaign performance.
It simplifies the process of creating and managing email marketing campaigns. It provides you with the tools to efficiently reach your audience, saving you time and efforts.
Insights and analytics on how your customers interact with their emails
More interactive email marketing templates
Sending newsletters to our customers informing them of new products that they would like
I think it is extremely resourceful. Lots of good features. And its really very easy to use. And integrates perfect with Zoho CRM.
There is nothing really that i dont like about it.
It is helping me send my monthly newsletter and track engagement.
All features like: contact management, campaign management, engagement monitoring, data export all works well. Also integration with zoho crm works really well.
Didn't face any issues as such which can be categorised under cons.
Reaching out to prospective customers and newsletter subscribers in an easy to manage way.
Zoho campaigns are awesome because you have all of the information to track and keep up with all of your campaigns.
Nothing, I like everything about Zoho campaigns!
Zoho sloves keeping everything in my affiliate marketing campaigns together.
Easy Onboarding, Prompt customer support, wide range of potential integrations available under Zoho
Slightly difficult to search based on company name and bounced contacts
Reach out to our customers in masses
Zoho Campaigns is the absolute best when it comes to email marketing.
Difficult to find a thing I don't like. If I had to pick one thing it's probably that I always need to keep in mind renaming pictures before uploading them since they don't accept pictures with special symbols in the name.
Zoho Campaigns is the main tool we use in the company for any sort of mass communication, mainly newsletters, reseller communication, affiliate and ambassador communications, etc. Zoho Campaigns is integrated with Zoho CRM for optimal usage, which has helped us immensely in creating targeted customer newsletters and has driven sales in the long term. We stitched from Mailchimp to Zoho Campaigns 3 years ago and it was the best decision we could make.
I'm using the Zoho Campaign to send product updates to customers. Also, we used to newsletters about our next webinar. also, we can integrate Zoho CRM with the Zoho campaign. by doing this easily we can import leads to the Zoho campaign.
I didn't come across till. Zoho campaign is one of the best campaign tools.
The best part of the Zoho campaign is Automation. We can set up the workflow according to our purpose. Automation reduces our manual work like sending follow-up emails, response emails and auto opt out many more.
The flexibility and easynes it has. You can use it as you want, effectively.
Nothing is perfect. The best tool ever, like everything Zoho creates
It allows me to stay in touch with my customer base in an easy and managable way.
Zoho Campaigns is easy to use and set up. One need not be a Tech Savvy person. Anyone can easily follow the steps and install and set up the Campaign easily.
Once the email list is setup, it is a bit difficult to understand how to get the permission from the targetted email users. A simple to follow method for sending a test mail and securing the permissions of the likely users would be ideal here.
Once the prospects willingly join the list to receive communications from us, we could surely send our Newsletters and product brochures or benefits to them to invite them to use it. So Zoho Campaign opens up the avenue for sales and list building.
A lot of features, and usually little trouble getting things to work. Keeps the email marketing campaigns and our media ministry's newsletters streamlined, going out on schedule, with little problem. If you do have an issue, they are usually very helpful and treat you like a valued customer.
over my several years using them, there have been a few kinks and bugs, but nothing that hasn't been worked out by contacting the very helpful support, and it's expected after a long relationship. overall, the best I've found.
Zoho sends out our media ministry's newsletters daily on schedule with little maintenance needed. They have many options for autoresponders and workflows, and you can send an announcement or marketing blast to your subscribers very easily at any time.
You find in Zoho Campaigns a platform with incredible functionalities and highly intuitive.
Something I don't like is the loading time to use some tools within the platform
It allows me to make a good segmentation of my contacts for sending newsletters
My experience with Zoho Campaigns has been highly productive. I appreciate its user-friendly interface and robust features for email marketing, making campaigns a breeze. The automation and reporting tools are especially beneficial.
So far I am happy with the service but perhaps faster response times from support.
Automation with bulk sends and follow-ups, plus A/B testing. Zoho provides us with simple automation processes and easy-to-use templates and follow-up schedules.