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Zoho Campaigns Email Marketing Software logo
Zoho Campaigns
Effortless Email Marketing Automation
4.4

( 974 )

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Zoho Campaigns Reviews: 4.4/5 — Solid Choice

Zoho Campaigns Overview
What is Zoho Campaigns?

Zoho Campaigns is an all-in-one email marketing platform designed for small to medium businesses. Among its key features, email automation, landing pages, social media integration, and an intuitive drag-and-drop editor are cited as top tools that customers love. However, one of its best features is its ability to segment your contacts based on their behavior and interests, allowing for more personalized and effective campaigns. Overall, Zoho Campaigns is a powerful and user-friendly solution for businesses looking to grow their email marketing efforts.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
Managed by:
KM
Khalid Mohamed
UX/UI web design
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Zoho Campaigns Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Zoho Campaigns Features
A/B Testing
A/B testing / Experiments
Analytics/Reporting
API Access
Automated Responses
Bounce Management
Branding removal (white-label)
Campaign Scheduling
Contact List Import/Export
Custom domain for landing pages/forms
Custom Fields
Customizable Templates
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Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 09, 2026
Zoho Campaigns Email Marketing Software logo
974 Zoho Campaigns Reviews
4.4 out of 5
Mid Market (51-1000 emp.)
Feb 16, 2024
 Source
Overall Rating:
5.0
Shams A. avatar
Shams A.
Marketing Consultant
Share
"A toolkit that every marketer has it in handy"
What do you like best about Zoho Campaigns?

Email Communication Customisation customisation, pre saved templates that you can use and it's support team is all round the corner to help us out round the clock and it's pretty easy to use and beginner Friendly.

What do you dislike about Zoho Campaigns?

It's a little techy, the ones who are using it for the first time need to doomscroll and figure out what is what and seek help if needed. A tutorial which helps such users would be of big help

What problems is Zoho Campaigns solving and how is that benefiting you?

sending out email communication and updates to my community

Small Business (50 or fewer emp.)
Jan 23, 2024
 Source
Overall Rating:
5.0
MP
Mohit P.
Owner
Share
"Love It!!!!"
What do you like best about Zoho Campaigns?

Zoho One has everything a small business would need. We are happy with all the features and services. It is wasy to use. Customer Support is also amazing. I am using the features daily. And Zoho is constantly adding new services.

What do you dislike about Zoho Campaigns?

I think the UI of Zoho One can be done little better. However, overall the software is amazing.

What problems is Zoho Campaigns solving and how is that benefiting you?

I don't have to buy multiple monthly subscription Zoho is an all in one software that I can use.

Small Business (50 or fewer emp.)
Nov 27, 2023
 Source
Overall Rating:
5.0
OP
Olga P.
Founder
Share
"Great Service with great price"
What do you like best about Zoho Campaigns?

Fast customer support and easy-to-navigate dashboard. They have a wide range of features inside of the tool.

What do you dislike about Zoho Campaigns?

The interface of the email builder could be improved. More templates could be added.

What problems is Zoho Campaigns solving and how is that benefiting you?

Outreach to our potential clients

Small Business (50 or fewer emp.)
Nov 25, 2023
 Source
Overall Rating:
5.0
RC
Richard C.
Account Executive
Share
"Zoho one is, quite literally, "all in one."
What do you like best about Zoho Campaigns?

Ease of use. The functionality between the different apps like campaign's, crm, and even the document signing and being able to integrate it all together is awesome.

What do you dislike about Zoho Campaigns?

Nothing much! If I have to complain about anything I would complain that there's a fairly steep learning curve on learning how to use the campaigns and then keeping it integrated with the crm.

What problems is Zoho Campaigns solving and how is that benefiting you?

Zoho makes crm use easy. I've used Salesforce and hubspot and found that zoho has the best ease of use for the end-user. The phone app is already fantastic because I can use my crm on the go, make calls that are automatically logged, etc

Mid Market (51-1000 emp.)
Nov 17, 2023
 Source
Overall Rating:
5.0
CA
Chandu A.
Founder
Share
"Review on news about Zoho compaigns"
What do you like best about Zoho Campaigns?

The features and design of campaigns are easy to use . Can easily reach out reviewers and get responses quick and authentic. It's great for email and social media templates.its more user-friendly and have great support.

What do you dislike about Zoho Campaigns?

Some times email templates have glitch that makes horrible.

What problems is Zoho Campaigns solving and how is that benefiting you?

Easily to get email templates

Small Business (50 or fewer emp.)
Nov 15, 2023
 Source
Overall Rating:
5.0
RG
Rahul G.
Founder
Share
"The Best Campaign Platform"
What do you like best about Zoho Campaigns?

Ease of doing business Easy to understand and implement

What do you dislike about Zoho Campaigns?

Ease of setting up a campaign Creating Campaign Content User Friendly interface for even those who are not well versed with these campaigns Customer Support

What problems is Zoho Campaigns solving and how is that benefiting you?

It is a one stop shop solution for us to manage our entire email campaign to our target audience. Its user friendly interface ensure that we dont need a dedicated agency to manage our campaings.

Small Business (50 or fewer emp.)
Nov 09, 2023
 Source
Overall Rating:
5.0
TC
Tabitha C.
Founder
Share
"I use Zoho Sales IQ On All My Websites"
What do you like best about Zoho Campaigns?

I use Zoho SalesIQ Live Chat on all of my websites, including aero-ar15-riffle-parts.com, to provide my customers with a seamless and convenient shopping experience. Zoho SalesIQ Live Chat is a powerful tool that allows me to: Answer customer questions in real time: When customers have questions about my products or services, they can simply click on the live chat button on my website and I can answer their questions immediately. This helps to reduce customer frustration and increase satisfaction. Provide personalized support: I can use Zoho SalesIQ Live Chat to learn more about each customer's needs and preferences. This allows me to provide more personalized support and ensure that each customer has a positive experience. Generate leads: Zoho SalesIQ Live Chat allows me to collect customer contact information and follow up with them later. This helps me to generate more leads and grow my business. Here are some specific examples of how I use Zoho SalesIQ Live Chat on aero-ar15-riffle-parts.com: When customers are browsing my product pages, I use Zoho SalesIQ Live Chat to offer them assistance and answer their questions. This helps to reduce the number of abandoned carts and increase sales. When customers are checking out, I use Zoho SalesIQ Live Chat to offer them help with shipping, payment, and other concerns. This helps to ensure a smooth and hassle-free checkout experience. After customers make a purchase, I use Zoho SalesIQ Live Chat to thank them for their business and offer them assistance with any post-sale questions or concerns. This helps to build customer loyalty and encourage repeat business. Overall, I am very satisfied with Zoho SalesIQ Live Chat. It is a valuable tool that has helped me to improve my customer service, generate leads, and grow my business. I would highly recommend Zoho SalesIQ Live Chat to any AR-15 enthusiast who wants to provide their customers with a superior shopping experience.

What do you dislike about Zoho Campaigns?

I only have some few issues with their product. The recent updates caused a freezing on the app whenever I try to change my profile picture. - The integration of Zoho on wordpress sites is kind of bad, as once a widget is created, one needs to automatically see the wordpress integration code to copy and paste, on the main page, rather than going through a hidden step to do so

What problems is Zoho Campaigns solving and how is that benefiting you?

It's solving the issue on email outreach which is a great opportunity for us marketers to reachout to customers and bloggers via emails

Small Business (50 or fewer emp.)
Nov 04, 2023
 Source
Overall Rating:
5.0
MS
Makhdum S.
Founder
Share
"It's Really Cost effective and easy to use"
What do you like best about Zoho Campaigns?

It's Affordable and easy to use and Customer support also responds on time and helps you until your problem is solved

What do you dislike about Zoho Campaigns?

Sometimes it takes time to show proper data

What problems is Zoho Campaigns solving and how is that benefiting you?

Most other mail providers do not give agency login so we can't do anything for our end and their cost/subscription is also high here Zoho campaigns came and helped us to solve this problem they provide an agency portal so per our convenience we can distribute the plan to our client and it's also cost-effective

Mid Market (51-1000 emp.)
Oct 26, 2023
 Source
Overall Rating:
5.0
SK
Sameer K.
Senior Product Executive
Share
"Excellent way to target ,reach out and analyze your audience through email marketing"
What do you like best about Zoho Campaigns?

ZOHO is very esy to use , They have different types of plan for different requirement The good thing is we can integrate ZOHO with other social media marketing tools like linkedin also Implementation is very smooth they have a good time which we can customize the features as per your requirement Customer support is very good within a minute they solve the issue and if it is major one they will assign a team for you

What do you dislike about Zoho Campaigns?

There is nothing which i dislike about the Zoho still the analytics part they can improve more they can show more parameters in analytics section

What problems is Zoho Campaigns solving and how is that benefiting you?

Every month we have to update our audience about latest development in field of healthcare , we have a database of about 40,000 email id's its very difficult to reach out to everybody everymonth and its difficult to analyse also , what is the content my audience likes the more , where i need to work more many other things this problem solved by the zoho now i can send the content to all my audience in a one go and analyse also based on that i can drive my content this effet my business indirectly

Small Business (50 or fewer emp.)
Oct 25, 2023
 Source
Overall Rating:
5.0
VJ
Vivek J.
Founder
Share
"The best ease of use campaign product"
What do you like best about Zoho Campaigns?

Its ease of use and customer support which I liked the best.

What do you dislike about Zoho Campaigns?

So far nothing that we have disliked about the product so far.

What problems is Zoho Campaigns solving and how is that benefiting you?

We extensively use Zoho Campaigns for our email marketing.

Mid Market (51-1000 emp.)
Oct 25, 2023
 Source
Overall Rating:
5.0
CK
Charan K.
Founder
Share
"Best Email Marketing Platform"
What do you like best about Zoho Campaigns?

Friendly to Use Ease of Implementation Good Customer Support

What do you dislike about Zoho Campaigns?

Limitations Delivery Rates Email templates can be better

What problems is Zoho Campaigns solving and how is that benefiting you?

Ease of integration across the platforms and things are instant

Mid Market (51-1000 emp.)
Oct 25, 2023
 Source
Overall Rating:
5.0
SC
Saikat C.
Head Of Marketing
Share
"Ease of Use"
What do you like best about Zoho Campaigns?

We use the tool almost regularly and the ease of drafting an email campaign, scheduling newletters makes it our go-to email marketing tool. The best thing for us is we can auto-sync your contacts from Zoho Bigin CRM as well. Also the Campaigns has integration with other analytics tools as well for deeper analysis.

What do you dislike about Zoho Campaigns?

Zoho Campaigns does not integrate WhatsApp in the same platform

What problems is Zoho Campaigns solving and how is that benefiting you?

Sending Regular Communication with our stakeholders. Automation Rules to send out emails as soon as someone clicks on a link etc.

Small Business (50 or fewer emp.)
Oct 25, 2023
 Source
Overall Rating:
5.0
NS
Nandan S.
Founder
Share
"Super Easy to Use and Well Integrated product"
What do you like best about Zoho Campaigns?

It is super easy to manage customers and contacts

What do you dislike about Zoho Campaigns?

It is a bit on the premium side and also it is better to use if you are using other Zoho products

What problems is Zoho Campaigns solving and how is that benefiting you?

We send our offers and newsletter to our customer using Zoho Campaigns allowing us to keep in touch with our customers.

Small Business (50 or fewer emp.)
Oct 25, 2023
 Source
Overall Rating:
5.0
SL
Siraj L.
Founder
Share
"Best CRM"
What do you like best about Zoho Campaigns?

Zoho Campaign is an efficient marketing tool, a user-friendly interface, and excellent customer support

What do you dislike about Zoho Campaigns?

The reporting features could be more comprehensive, and integration with certain platforms needs improvement for better usability and data synchronization.

What problems is Zoho Campaigns solving and how is that benefiting you?

Zoho Campaigns helps businesses streamline their email marketing, automate workflows, and track campaign performance. This benefits users by increasing efficiency, enhancing customer engagement, and improving overall marketing ROI

Small Business (50 or fewer emp.)
Oct 25, 2023
 Source
Overall Rating:
5.0
Nancy . avatar
Nancy .
Founder
Share
"It is the easy to use and set up"
What do you like best about Zoho Campaigns?

The primary tool we use at work for all mass communications, including newsletters, reseller communications, affiliate communications, ambassador communications, etc. is called Zoho Campaigns. In order to get the most out of it, Zoho Campaigns is integrated with Zoho CRM.

What do you dislike about Zoho Campaigns?

It can be a little confusing to comprehend how to obtain consent from the targeted email users once the email list has been set up.

What problems is Zoho Campaigns solving and how is that benefiting you?

It is helping in email marketing and leds generation tasks

Small Business (50 or fewer emp.)
Oct 25, 2023
 Source
Overall Rating:
5.0
SS
Sandeep S.
Founder
Share
"Precise delivery of your campaign that lands in your client's inbox. Great pricing. Love it."
What do you like best about Zoho Campaigns?

Ease of use and precise delivery of campaign.

What do you dislike about Zoho Campaigns?

i wish there were more flexible email design tools.

What problems is Zoho Campaigns solving and how is that benefiting you?

I'm able to reach my target audience straight in their inbox. and i find their pricing to be great,

Enterprise (> 1000 emp.)
Oct 22, 2023
 Source
Overall Rating:
5.0
FF
Faiza F.
Founder
Share
"Best for CRM"
What do you like best about Zoho Campaigns?

Zoho is the best CRM software, it contains many features such as email marketing, marketing automation, customer database management, for uploading contacts we can integrate zoho with our excisting software such as brevo etc.

What do you dislike about Zoho Campaigns?

Overall I am satisfied but prices are high

What problems is Zoho Campaigns solving and how is that benefiting you?

Zoho CRM is the best one it helped us out in creating a customer relationship and I designed different email campaigns, its easy and user-friendly interface and built-in templates helped me out in creating campaign in less time and achieved marketing targets.

Mid Market (51-1000 emp.)
Oct 20, 2023
 Source
Overall Rating:
5.0
SM
Shikhar M.
Founder
Share
"Exceptional Email Marketing Software!"
What do you like best about Zoho Campaigns?

ZOHO Campaigns offers a user-friendly, intuitive interface that makes email marketing a breeze. The Customer support also helps well in case of any query.

What do you dislike about Zoho Campaigns?

The Analytics are adequate but could be more robust. It would be great to have more in-depth insights into subscriber behavior and campaign performance.

What problems is Zoho Campaigns solving and how is that benefiting you?

It simplifies the process of creating and managing email marketing campaigns. It provides you with the tools to efficiently reach your audience, saving you time and efforts.

Small Business (50 or fewer emp.)
Oct 10, 2023
 Source
Overall Rating:
5.0
Brian O. avatar
Brian O.
Senior Software Consultant
Share
"I was able to get very detailed insights regarding how my marketing emails performed"
What do you like best about Zoho Campaigns?

Insights and analytics on how your customers interact with their emails

What do you dislike about Zoho Campaigns?

More interactive email marketing templates

What problems is Zoho Campaigns solving and how is that benefiting you?

Sending newsletters to our customers informing them of new products that they would like

Mid Market (51-1000 emp.)
Oct 10, 2023
 Source
Overall Rating:
5.0
HM
Harish M.
Business Development Manager
Share
"Amazing Product"
What do you like best about Zoho Campaigns?

I think it is extremely resourceful. Lots of good features. And its really very easy to use. And integrates perfect with Zoho CRM.

What do you dislike about Zoho Campaigns?

There is nothing really that i dont like about it.

What problems is Zoho Campaigns solving and how is that benefiting you?

It is helping me send my monthly newsletter and track engagement.

Small Business (50 or fewer emp.)
Oct 09, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best Campaign management tool (In your budget and small leraning curve)"
What do you like best about Zoho Campaigns?

All features like: contact management, campaign management, engagement monitoring, data export all works well. Also integration with zoho crm works really well.

What do you dislike about Zoho Campaigns?

Didn't face any issues as such which can be categorised under cons.

What problems is Zoho Campaigns solving and how is that benefiting you?

Reaching out to prospective customers and newsletter subscribers in an easy to manage way.

Small Business (50 or fewer emp.)
Oct 06, 2023
 Source
Overall Rating:
5.0
FL
Francesca L.
Founder
Share
"Zoho review"
What do you like best about Zoho Campaigns?

Zoho campaigns are awesome because you have all of the information to track and keep up with all of your campaigns.

What do you dislike about Zoho Campaigns?

Nothing, I like everything about Zoho campaigns!

What problems is Zoho Campaigns solving and how is that benefiting you?

Zoho sloves keeping everything in my affiliate marketing campaigns together.

Small Business (50 or fewer emp.)
Oct 01, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to Onboard and great to use"
What do you like best about Zoho Campaigns?

Easy Onboarding, Prompt customer support, wide range of potential integrations available under Zoho

What do you dislike about Zoho Campaigns?

Slightly difficult to search based on company name and bounced contacts

What problems is Zoho Campaigns solving and how is that benefiting you?

Reach out to our customers in masses

Small Business (50 or fewer emp.)
Sep 29, 2023
 Source
Overall Rating:
5.0
Megi D. avatar
Megi D.
Marketing Campaigns Coordinator
Share
"Zoho Campaigns is a marketeer's best friend"
What do you like best about Zoho Campaigns?

Zoho Campaigns is the absolute best when it comes to email marketing.

What do you dislike about Zoho Campaigns?

Difficult to find a thing I don't like. If I had to pick one thing it's probably that I always need to keep in mind renaming pictures before uploading them since they don't accept pictures with special symbols in the name.

What problems is Zoho Campaigns solving and how is that benefiting you?

Zoho Campaigns is the main tool we use in the company for any sort of mass communication, mainly newsletters, reseller communication, affiliate and ambassador communications, etc. Zoho Campaigns is integrated with Zoho CRM for optimal usage, which has helped us immensely in creating targeted customer newsletters and has driven sales in the long term. We stitched from Mailchimp to Zoho Campaigns 3 years ago and it was the best decision we could make.

Small Business (50 or fewer emp.)
Sep 28, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Zoho Campaign is Best tool for Inbound Campaign"
What do you like best about Zoho Campaigns?

I'm using the Zoho Campaign to send product updates to customers. Also, we used to newsletters about our next webinar. also, we can integrate Zoho CRM with the Zoho campaign. by doing this easily we can import leads to the Zoho campaign.

What do you dislike about Zoho Campaigns?

I didn't come across till. Zoho campaign is one of the best campaign tools.

What problems is Zoho Campaigns solving and how is that benefiting you?

The best part of the Zoho campaign is Automation. We can set up the workflow according to our purpose. Automation reduces our manual work like sending follow-up emails, response emails and auto opt out many more.

Small Business (50 or fewer emp.)
Sep 23, 2023
 Source
Overall Rating:
5.0
AV
Alex V.
Managing Director & Supervisor
Share
"Zoho Campaigns is fantastic, the best tool."
What do you like best about Zoho Campaigns?

The flexibility and easynes it has. You can use it as you want, effectively.

What do you dislike about Zoho Campaigns?

Nothing is perfect. The best tool ever, like everything Zoho creates

What problems is Zoho Campaigns solving and how is that benefiting you?

It allows me to stay in touch with my customer base in an easy and managable way.

Small Business (50 or fewer emp.)
Sep 22, 2023
 Source
Overall Rating:
5.0
SR
Sundar R.
Founder
Share
"Simple yet Powerful"
What do you like best about Zoho Campaigns?

Zoho Campaigns is easy to use and set up. One need not be a Tech Savvy person. Anyone can easily follow the steps and install and set up the Campaign easily.

What do you dislike about Zoho Campaigns?

Once the email list is setup, it is a bit difficult to understand how to get the permission from the targetted email users. A simple to follow method for sending a test mail and securing the permissions of the likely users would be ideal here.

What problems is Zoho Campaigns solving and how is that benefiting you?

Once the prospects willingly join the list to receive communications from us, we could surely send our Newsletters and product brochures or benefits to them to invite them to use it. So Zoho Campaign opens up the avenue for sales and list building.

Small Business (50 or fewer emp.)
Sep 20, 2023
 Source
Overall Rating:
5.0
Ray B. avatar
Ray B.
Ceo & Founder, Publisher / Producer
Share
"Best for Email Campaigns that I've found"
What do you like best about Zoho Campaigns?

A lot of features, and usually little trouble getting things to work. Keeps the email marketing campaigns and our media ministry's newsletters streamlined, going out on schedule, with little problem. If you do have an issue, they are usually very helpful and treat you like a valued customer.

What do you dislike about Zoho Campaigns?

over my several years using them, there have been a few kinks and bugs, but nothing that hasn't been worked out by contacting the very helpful support, and it's expected after a long relationship. overall, the best I've found.

What problems is Zoho Campaigns solving and how is that benefiting you?

Zoho sends out our media ministry's newsletters daily on schedule with little maintenance needed. They have many options for autoresponders and workflows, and you can send an announcement or marketing blast to your subscribers very easily at any time.

Small Business (50 or fewer emp.)
Sep 20, 2023
 Source
Overall Rating:
5.0
GH
Gonzalo H.
Founder
Share
"A platform with great features at a low cost"
What do you like best about Zoho Campaigns?

You find in Zoho Campaigns a platform with incredible functionalities and highly intuitive.

What do you dislike about Zoho Campaigns?

Something I don't like is the loading time to use some tools within the platform

What problems is Zoho Campaigns solving and how is that benefiting you?

It allows me to make a good segmentation of my contacts for sending newsletters

Small Business (50 or fewer emp.)
Sep 20, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"A 5-Star Email Marketing Solution!"
What do you like best about Zoho Campaigns?

My experience with Zoho Campaigns has been highly productive. I appreciate its user-friendly interface and robust features for email marketing, making campaigns a breeze. The automation and reporting tools are especially beneficial.

What do you dislike about Zoho Campaigns?

So far I am happy with the service but perhaps faster response times from support.

What problems is Zoho Campaigns solving and how is that benefiting you?

Automation with bulk sends and follow-ups, plus A/B testing. Zoho provides us with simple automation processes and easy-to-use templates and follow-up schedules.