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Constant Contact Reviews & Product Details
ConstantContact is an email marketing platform preferred by small to medium enterprises. The site makes it easy for businesses to customize emails and offers an extensive selection of features that can empower the growth of your business. The platform essentially serves as your one-stop shop for building email lists, creating your company logo, scheduling social media posts, and selling digital products. ConstantContact is also notable for having great deliverability rates and supporting invitation management, registrations, and tickets.
| Company | Endurance International Group |
|---|---|
| Year founded | 1995 |
| Company size | 1001-5000 employees |
| Headquarters | Burlington, Massachusetts, United States |
| Social Media |
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| Capabilities |
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| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Constant Contact Pros and Cons
- Lets users create your company logo, schedule social media posts, and sell digital products
- Great deliverability rates
- Also supports invitation management, registrations, and tickets
- Service cancellation requires users to call customer support
- Limited automation options
Compare Constant Contact with other popular tools in the same category.
I love that I can design beautiful emails in very little time and always impress my clients. Easy to use platform, reliable, simple yet with everything I need. I get the support I need, when I need it.
I wish there was more design templates to choose from.
Staying connected with clients and potential clients. Keeping people informed on upcoming events and sales.
I've been using Constant Contact since 2005. It is an indispensable tool for my small business. I love that I can send emails, create automated campaigns, create landing pages, and more. It is SUPER easy to use, very intuitive, and they have great customer service for the VERY few times I have needed extra support.
The event platform could use a little work, but I know that is a feature that is in the process of getting upgraded. I would love to see a blend of their lead generation landing pages and customizable landing pages, as I want the ability to make an attractive landing page that will also collect lead information.
Almost all of my marketing needs can be handled within one platform. It is so convenient to have all of these different tools talking with each other! Having a suite of products all in one place is such a time saver for me.
The interface is easy to use, and my clients can get a hold of it quickly. The support documentation and their customer team cover everything you need to know. Constant Contact has exceeded expectations to utilize AI and everything to empower users best to achieve engagement goals. The implementation is as easy as logging in and following simple. I use it to send emails, organize contacts, and get reports on a frequent basis. I also integrate it with Wordpress and woo commerce easily.
Constant Contact pricing is very competitive in the market, but I always like to access top-notch features with more affordable prices.
It takes care of all procedures smoothly and correctly. I have no worries regarding how my email campaigns will end up. My existing client engagement rate has increased successfully.
The customer service for tech support is above and beyond other companies of all sorts. You have several choices to reach customer service, but my favorite is a live person, and that is what is one of the many options to choose from.
I honestly don't have any dislikes. Customer service is the item I seek to be number one and they cover it well so NO complaints.
All-inclusive options to complete promptly, such as email marketing and combining a survey all in one shot, then to add another layer, the social media marketing is another key reference.
When i engaged this platform, i was looking for Platform that was easy-to-use, easy-to-implement, easy-to-integrate with relevant sales, marketing and advertising solutions. I got that for sure, but i got more than i bargained for.This Email Marketing Platform came with contact management, precision targeting, analytics and reporting capacity, campaign automation capability, compliance, tangible delivery rates and brilliant user support. They've been readon enough to keep me onboard!
It was initially challenging to learn and navigate, and i found its pricing model high. I have since got savvy with it and find its cost worth it as its the email marketing solution i frequently use. No real concerns i should say.
Of course its facilitating constant engagement, prospecting, marketing and advertising. Its a platform i use constantly for sure, and a platform i constantly recommend.
Helpful customer service resovles all types of issues very quickly.
I do not dislike anything about Constant Contact
Keeping in touch with client lists
The best editor for composing email, plus great contact management
There are several different levels of services for different fees.
It provides lawful compliance with Anti-Spam Act
Very user friendly, even a new starter could design with ease. Also we may copy email between related accounts.
Price could be a little more affordable.
Sending similar emails from diffrenet but related companies.
Overall efficiency of the platform is awesome
The back end contact informaiton could be more effectively used as a crm and expanded
Having a connection to my list on a weekly basis and offering solutions to them.
The interface is so intuitive, it makes it really easy and quick to create and send an email. When needed, customer service is outstanding. They really care.
I wish they had more new stock images we could use.
Email marketing is our #1 marketing tool and because of that, we need an outstanding tool.