Constant Contact Reviews & Product Details

Constant Contact is the industry leader in email marketing. We use it for our own business and recommend it to all our small business and nonprofit clients. The drag-and-drop templates are intuitive and easy to use, so you don't need a degree in graphic design to create professional quality emails.

I wish the SMS add-on didn't require two steps for subcribers to opt in.

Contact Contact helps keep us top-of-mind with former and potential clients.

The application is easy to use, flexible and the result reflects well on my organization.

There's nothing really that doesn't work for me.

Keeping my community information, connected and engaged. The reporting detail is hugely valuable in terms of measuring that.

It makes tracking our messages sent SO easy! We love the resend feature. Also, having the system automatically send birthday and anniversary emails is so awesome! Super easy to use and integrate.

Nothing right now! We are happy with the service.

Being able to see our read rate is so important and we can do that AND resend emails to non-openers.

Facilidad de manejo y gestión de correos electrónicos para publicidad y encuestas.

Los planes de afiliación para mejora de accesos a servicios extras en los costos sobrepasa lo recomendable.

Mejora en la valoración de la relación publicidad por email marketing

The ease of constructing an attractive, informative email newsletter

Nothing to dislike explicitly, but I do have a desire for more reporting capabilities in the base offering

More people are now actually reading the newsletter information, in contrast to when they had to click on a link to a PDF

It is user friendly. Lots of options to customize the emails and templates, and give you insights and reporting on your campaigns.

That every time you have to upload photos, it's a bit of a process. It would be easier for constant contact to sync with your photos folders and insert photos form there

Makes building emails simple, and it's easy to send it all out at once.

The most helpful thing about Constant contact is the ability to gauge our engagement.

The thing I dislike about COnstant contact is the ability to really dress up the email body.

The business problems constant contact is solving is helping engage customers with content, information, sales and analyzing the data of engagement.

Constant Contact is better, and easier to use, than my last tool. The help you get up front is also very valuable. The folks there try to give you the knowledge and push you need to get started using it right away. Good experience overall.

Some of the creation tools are not as intuitive as I would like but are still good. Also, some of the contact management steps could be a little more streamlined. Still a great tool.

We needed a better way to stay in touch with our clients and prospects on a regular basis. CC is a recognized leader in this field and a big help to us.

I like that it's user friendly. I also like that someone reached out to me right away for a tutorial and even created my newsletter template! This saved me so much time!

I do not have any complaints about the software at this time.

Constant contact provides easy templates and designs for me to crank out our company's monthly newsletter and tenant updates!

The newletters that we can create to send out to our customers, clients and referral partners really help us get the news out quickly in a professional way.

The downside of using the program is that we are unable to input a referral partner if we dont have an email address.

It saves time when emailing mutiple people

It is very user-friendly and gives me great stats on my campaigns.

I don't dislike anything. I think it is a great platform!

Helping my audience stay up to date on all our my businesses news/offers/events

We are able to send mass emails to the organization and schedule them when they need to go out at a certain time. Ease of use is important in the limited time we have.

Nothing to date. So far everything is going well.

The need for quickly getting emails out

Easy to use, and adding contacts is never an issue. I was using them for years, not alot but we sent our campains. Decided to leave and go somewhere that was free. Wrong decision and we started back at Constant Contact. Definatly the easiest decision to go back to them. It is so easy to add and delete contacts. Customer service is friendly and helpful.

No downsides, I love Constant Contact. Always works well.

We needed to have a 3rd party to send our emails thru the marketing platform we have. Constant Contact was one of the providers and we were already using them. It converted our lists perfectly so we could send the emails.

The platform is very user friendly, and the features included in the plan are great for us to utilize.

I wish we could have more user accounts with our current plan.

Getting marketing campaigns out in an organized and timely manner.

I like the ability to copy and resend emails, to resend an email to those who didn't open and the templates help make for a professional outreach

Wish we could see more about the links within an email sent and the click rate on that

marketing in a new way to our membership

Ability to upload emails via an excel workbook.

I haven't noticed anything that I don't like.

Professionalism of our mass emails.

Simple to use, Offers tons of useful tools to promote business and real out to clients

Subsribing and unsubscibing methods on imputting contacts

Reaching out to muitiple clients all regarding to a similar topic. Easy to see and easy to deliever as well

The ability to easily craft email templates, with a diverse selection of different elements to utilize!

The lack of conditional split targeting options when it comes to automation. Other than that, nothing at alll!

N/A

I like how easy it is to create an email, the options I can use to build the email, and the ease of having emails listed in seperate groups, so I can pick which groups I want to send the email out to.

The activation when I log in each time. I can't seem to make it so I don't have another authorization.

Having a place where I can get an email blast out to people easily.

I like the simplicity of creating emails!

There are some features that I feel like could be expanded on.

It's helping with sales for our online store, along with sharing our nonprofit story.